Questions

How do I rearrange the page order in the carousel widget (Captivate ver. 12.6.0.63)?

Hello, using Captivate 12.4 creating a training simulation. I have added an Input Field text box. This only has resize handles on the left and right hand sides. Tiny circles located in the centre of the left side and the right. I have watched a few videos online and on all videos there are small resize dots in each corner of the Input Field box.  How do I get the resize dots (handles) in each corner of the Input Field box please. I need to shrink the Input box smaller than the left and right resize handles will allow. Thanks in advance

Hi everyone, I'm a recent user, so I might not be aware if this issue has been flagged or experienced by others. After having to recreate my whole 10Go project from scratch due to supposedly corrupted quiz slides, I now face new problems :  #1. I open the project, then it totally freezes, can't do anything, but when force quit, it doesn't mention "Not responding".#2. When project is open, sometimes the top menu disappears.#3. If I miraculously succeed in publishing to scorm (xAPI standard), the zip file is only 10% of the project's size, otherwise it crashes before the end of the process.#4. At the beginning of the timeline, on all slides, there is a little "face-like" icon, and according to support agents it means something is corrupted but no one seems to know why... Note: I work on Macbook pro M2, Captivate 12.6 I'm desperately needing help to solve these. Even if agents are showing good intentions, Adobe's support is absolutely not up to the level we can expect from

Are there more illustrated character options available in Adobe eLearning tools, similar to the default one that appears in the character + text box slide?I only seem to get realistic photo-style characters when trying to change it.

How can I insert or upload a custom template into the Captivate 12.6 asset repository so it appears alongside the default templates?

Why does the browser tab crash when closing a SCORM 1.2 video SCORM 1.2 Video Crashes Tab on Close using the skin's “X” button in Captivate

Why is there not a better daily community for Captivate for Instructional Designers...I am an Adobe user through-and-through, but I am very envious of the Articulate community...just sad Adobe doesn't compare and this has been an ongoing issue...makes me want to switch! Am I missing something here? Is there something comparable?

Muy buenas tardes, espero se encuentren bien. Tengo una situación similar, solo que mi plan anual se estaba cobrando el 9 de junio de cada año, ya que no tenía el monto en la tarjeta no se estaba realizando el cobro, hoy iba a solucionar la situación y ya hacer el pago, pero encontré un plan mejor para la anualidad de estudiantes, me dispuse a cancelar mi plan actual, para poder hacer el pago del nuevo plan de "Creative Cloud Todas las aplicaciones 100 GB", la cual la anualidad sale a $429.257 pesos colombianos, y que hace parte del plan estudiantil (reiterando, soy estudiante universitario), pero ahora no me deja hacer nada, me sale el error "400 bad request request header or cookie too large", no se que hacer, estoy tratando de buscar la forma de mandar un ticket, comunicarme con un asesor o llamar a alguna línea de soporte en Latinoamérica y simplemente no encuentro nada, lo único que se puede hacer es hablar con el bot que no ha podido entender mi situación... ¿Que d

Hi does anyone know where the link is to start a chat or file a ticke to get enterprise level support

Everyone on my team is getting an error message when trying to create a Review link. Should be no surprise that this very unuser friendly software is having issues.  I mean look at their website.  I get that they don't offer any sort of spellcheck in Captivate but for goodness sack, use some spellcheck when you are publishing a website!

Converting old PowerPoint courses into HTML5 format for upload into our new LMS, just trying to get the courses usable until we're sure the LMS is configured properly. The slides import just fine into Classic, they look accurate in the Captivate interface, but as soon as I preview or publish the course to my computer, on some of the slides it rotates some of the text boxes upside down. Usually it's only one text box in the entire presentation. I cannot figure out how to stop it from doing this. I tried rotating the textbox in PowerPoint to see if it would flip it back around to upright, but no, it's stays upside down. Left side of image is the course open in Captivate Classic looking correct, right side is preview of the same course in a browser with the text box rotated. What am I doing wrong here? 

Hi everyone, I am adding a clickbox where user has to press ALT + 2. However, when he/she clicks on number 2 in top number row it works perfectly, but when he/she clicks on 2 in number pad, it does not happen anything!In other words, video doesn't proceed when I click on number pad.I've already tried to create 2 clickboxes in the same spot, where I set two different shortcuts (ALT + 2 from both places).However, it didn't work. Please, it is something that had everything to be easy, but it is consuming much time, more than expected so far. I hope you can understand and help me. Next, you will find a screenshot of my project, where I am trying to set this command  "PRESS ALT + 2" (in Portuguese, my first language) for showing a menu shortcut:PS: I've searched and read another topics about this issue, but none of them has shown a solution so far to this issue.

Hi Team, I am facing issue in Quiz Buttons color related.We have two version of windows 10 and 11. When we work on captivate 2019 in windows 11  operating system the Quiz Buttons color appears in white. But when we work on same file captivate 2019 in windows 10 operating system the Quiz Buttons color appears in gray. can you please confirm how this can be fixed to appears buttons color same using both operating system.Please see attached screenshots for your reference. 

Hi friends. I have installed the New Captivate and uninstalled the Classic Version. Captivate opens, but when I try to acces any of - New Project, New Simulation, Templates, Learn - it enters on Opening Mode like this screen and it doesn't work.  I have restarted many times, removed all the files related to captivate, but still doesn't work. Any idea? Thanks!!!

Hi all,Hope you are well! I was wondering if anyone could please help me out. I have read blogs and replies to similar post discussions and tried those things, but for some reason I seem to still be doing something wrong.I am using Captivate 12.The problem I am having is that when I reach the quiz results page, I had built it to enable 'Continue' and 'Retake Quiz' buttons; however, when passing the quiz, the Continue button is not even appearing. When failing the quiz, the Retake button does work, though.I have attached below all the settings I have at the moment and what things look like:      Thanks! 

I'm using the embed code that Vimeo gave me for embedding. I have the 'full screen' option turned on in Vimeo and the icon shows up in the player. If I play the video from the Vimeo website it will go fullscreen, but when I try to make it full screen from within the published Captivate project it doesn't do anything.I've tried the embed code with both the default '... webkitallowfullscreen mozallowfullscreen allowfullscreen> ' and just with the single 'allowfullscreen'. Neither makes it go full screen. Any ideas?I'm using Captivate 8.0.1

Greetings all!I have a course owner who wants to allow a student to take the final exam twice and if failed, retake the entire course again, including 2 more times at the final exam. I know I can not change the read-only system quiz variables so that option is out. There must be a JavaScript approach that I can use in an Advance Action script to reset everything as if a first time at the course, but am a developer, not a programmer. Any assistance would be greatly appreciated.Unfortunately, because of the sensitive nature of the content I am unable to share the Captivate file.THANKS and cheers,Russ

Anyone else struggling to open older projects (like from 12.4) after upgrading to Captivate 12.6?Has anyone found a smoother way to handle this without losing work?Backward compatibility really needs some attention from Adobe.

Anyone having trouble with widget visibility in the new Captivate, especially in scrolling layouts?Has anyone found a reliable workaround for this?

Anyone else running into content block errors after upgrading to version 12.6? Curious if others have experienced the same—any insights or workarounds?

I'm using 12.6.0.63 and the playbar is switched off within my project - which has been published and loaded to my LMS.Upon testing - I have no playbar on desktop - as designedOn Tablet I have a playbar intermittently throughout the slides that comes and goes. The learners need to complete all slides and listen to the audio content before proceeding to the next slide - hence my own custom navigation. Unfortunately much as the custom navigation works well - it's over-ridden by the playbar. Help!!!!! 

How can I create keyboard shortcut interactions in my project using Captivate 12?

Hi, I have a software simultation with a full motion recording slide part way through. I want to add multiple instruction boxes during the FMR playback, but with only one visible at any time. It all works fine when editing, but when I publish the HTML 5, the playback of the FMR stops when the first instruction box disappears. The other instruction boxes appear on cue and the next slide appears when expected.It seems to work fine if I leave the first instruction box on screen for the full duration of the slide. I can bring other boxes on and off screen in that case.I'm on Captivate v 12.6.0.63Thanks Derek

I have 5-6 lessons in one course. Each lesson contains 1 quizz. Can I integrate the scenario in Adobe Captivate? 

I created a blank slide.Added a slide video media block with a link to a public YouTube videoAdded an Interactive component/buttonLabeled the button Next, and set interaction on Click/Tap Go to Next Slide (yes there is a next slide). I want this button to be hidden until after the video finishes. I have tried doing this two different ways and am experiencing the same intermittent problem both ways. I tested it myself and it worked, published it to ScormCloud and it worked, I published it to my LMS (Absorb) and it worked, rolled it out to everyone and 10-20 % of my users are experiencing a problem. When the video completes, the Next button appears as it should, but when you click it, nothing happens. I have had some users back up and reload the video and it works the second time, others that doesn't work. The two ways I've tried, are:1. In the timeline, just drag the button block to the right so that it doesn't appear until 5 seconds before the end of the slide.2. In the butto