Questions

Hi there,I´am quite new to captivate and started to love and to hate it 😄 currently I´am struggeling with the rollover state of my button. I have designed an own button which is setup as a button-style in the Object-Style-Manager.The button is working, but the rollover does have the wrong size - but I cannot adjust the size of the rollover:It should be the same size as the blue icon in the normal state.The original orange does have the same dimension as the blue:When I am back in the state menu - the rollover size is locked:How can I set the rollover picture size to the correct dimensions?Thanks in advance

Captivate Version- 2019 release - 11.8.0586 I have a MP4 video as introduction to my project. Imported the new video to Captivate first slide.In Preview, the video plays. But After Publishing as mp4 video, the  inserted video does NOT play. It is showing a loading sign and audio is playing. Captivate Video Properties:Slide videoProgressive DownloadVideo file name is without space (ltc.mp4) I am only playing the published file on my local drive.  No LMS involved @ this point.i want to publish this project only  as a video (mp4).  

It seems there are duplicate areas to enter project information:1: Edit > Preferences > Project > Informationand2: Project > Table of Contents > ...Info (small button)Note item 1 is titled Project info at the top of the dialog box, and item 2 is titled TOC Info at the top of the dialog box.  Is there a reason why a few items exists in both places?They both have entries for Email, Website, and Description.  The other entries are unique.  Do these relate to the output manifest in some way?   Thank you!

Under the Project > Table of Contents > Settings (small button), there are some checkboxes.What is the purpose of the "Self-Paced Learning" button?  Many thanks in advance.

So maybe this started with the new Chrome update, but my HTML5 publication is stuck infinitely at the loading screen. Works perfectly though for Edge, Firefox etc. Is it me or is anyone else affected? I have seen users face similar but I am 99% sure this is not due to any local setting/security enforcement. Console logs reveal that the resources are not being loaded. What gives?

Por favor, alguém poderia me ajudar. Quando exporto vídeos no Captivate, o fundo/cenário não aparece , no vídeo exportado ele fica um fundo vermelhol.

I developed some elearn on Captivate 8. It has been working well until recently. My iPad won't play sound on slides. It does play the sound on videos that are hosted outside of Captivate, but the sound on a slide isn't playing. This has worked in the past. The last post I could find on this from 2017. Any additional information? 

Hello,I have a fresh install of Adobe Captivate 2019 on Windows 11. This is my first project. I'm trying to compare Adobe Captivate with what I have been using Storyline 360.I am trying to preview a project by selecting Preview> Next 5 slides. I get this error message: "Swf compilation failed. Note: Please verify if any of the actionscript keywords is used as user variable name." I initially had my cache, publish, and video folders set to the defaults which included OneDrive which I know can cause problems. I've changed the location of each of these three folders to C:\Adobe Captivate Cache, C:\Adobe Captivate Publish, and C:\Adobe Captivate Working. I've exited and restarted. I still get the error on a brand new blank project with one or five slides. I've tried both. Please help I've spent hours just trying to troubleshoot the preview function!

Can we create augmented reality project in captivate 2019?

Hi everyone, I am new to Captivate and trying to edit a course that already existed where I am working. Unfortunately, as I am reviewing for accessiblity, I see that I cannot tab to the quiz multiple choice answers. It will go to the TOC, the navigate panel (play, pause, forward, etc.) and the clear or submit buttons but I cannot select an answer to choose. I have tried restricting tabbing to the slide only. This didn't work and also restricted the navigation panel which is necessary for users to access. Any advice? Thank you! 

Hi.I am trying to build an Accessible eLearning module using Captivate 5.I can use <Tab> and <Enter >to navigate through the Table of Contents and view slides.  However, I am unable so far to use just the keyboard to access and answer Quiz questions, i.e. True/False, Multiple Choice.The user needs to be able to select the answer(s) and click Submit, using only the keyboard.How can I do that in Captivate 5?CB.

My employer (DOE) has a policy that the learner on a CBT has to wait 24 hours for them to retake the material. My question is, can this feature be setup in the Quiz Preferences or Advanced Actions?

Update: We've released an early build for Big Sur that fixes the issues that Captivate users are facing. For more details, read this post.  Does Captivate work on Big Sur? Adobe Captivate (2019 release) is NOT COMPATIBLE with Big Sur. If you launch Captivate (2019 release) on macOS Big Sur (macOS 11), the project editor becomes unusable. We are working on making Captivate (2019 release) to be compatible with Big Sur.  Meanwhile, you can review the current system requirements for Captivate.

I am using Captivate 2019 release version 11.5.5.553.When I use the drag n drop feature, I like to use a hint.However, the hint will not appear if I bring it in during the slide.It will only appear if I bring it in at the very beginning of the slide.If I have a 10 second slide and I set it to appear for 3 seconds, it will stay for the entire slide and will not disappear after the 3 second timeout.Can anyone assist me with this issue?Thank you,Dirk

I have a responsive project that uses a text entry box for the user to make notes whilst progressing through the project. What I would like to do is append some text to this depending on the outcome of various interactions. I am using Javascript for one interaction and can update the variable used by the TEB without an issue. However, I am having problems adding a new line from within Javascript. I have searched for previous discussions here and online. I have tried adding the following line in the Javascript to update the TEB variable using the escape sequence "\n" for a new line, as specified in the MDN docs: v_teb_notes=v_teb_notes + "\nMy heading\nMy text to add."; I believe that "\n" should add the new line, but when I run this the code fails. In the browser console I see the error "SyntaxError: '' string literal contains an unescaped line break". When I remove the "\n" the JS executes, but no line breaks are added. v_teb_notes=v_teb_notes + "My heading

Hello.I set up a custom interaction (multiple choice question) with 3 of 4 correct answers. The user must select the 3 correct answers and are directed to reset the activity/try again until they get it correct. Once correct answers are selected, a continue button appears and they can move on to the next slide. The buttons are set up as "toggles", meaning that they can select and deselect from the list if they change their minds about an answer. The activity works as intended on a desktop (toggle, incorrect path to try again, and correct to continue); however, on mobile, it is NOT working. If you select the first and then the second box, the first box immediately disappears. Then it is a mishmash of working/not working once you continue to click buttons. I have double-checked my advanced actions and they are set as I want, plus they work on a desktop. Does anyone have any thoughts as to what the issue is and how to fix it? (I've considered mobile settings, advanced actions, et

Dear all,we are running Windows 11 (Swiss/German version), our IT always loads the newest updates.Earlier this year I could install/run Captivate until recently when it refuses to run. I have uninstalled the versin and - according to the Adobe pages - I have downloaded version 11.8 (Is this the correct file? Captivate_2019_x64_LS21.zip).When launching set-up.exe it directs me to a browser to login. Browser tells me to close it and continue. The installer appears again and still shows "Go to browser to login". (I have logged in correctly before). The installer is stuck on this screen forever - installing not possible.What can I do?cheers, Alex 

Hi All, I am new to Adobe Captivate 2019.I am working on a e-learning module, wherein, if my learner clicks incorrectly twice they should get 'Try again message. After 2 incorrect clicks it should give them a pop-up of hint with correct answer. I've tried using smart shape as a button and added 2 attempts in action and then show the hint box shape. However, when I preview it, it's working sometimes and sometimes not working. Even after publishing it in HTML file same issue persit and after 2 try again it lags for a second/two for hint box to appear. Is there anything else I can do, please help.

I purchased Adobe Captivate.  When I tried to access assets, they were greyed out.  Although nobody said that I would need to download assets, it appears that I needed to install assets.  I found a page to download them from. Once downloaded to my Mac, I am prompted to identify a location.  I leave it at Default.  Then I get this.  No help whatsoever from Adobe, of course.  Should I find another product and get a refund  Please help.  

Hello In 2019 I bought an Adobe Captivate licence Version 11 for MAC I recently (Aug 2022) upgraded my MAC Operating System to Monterey 12.5.1. Adobe Captivate did not work so I uninstalled it and binned it using the installer. I then logged into my Adobe Account and downloaded the link to my licence I purchased in 2019. The Captivate_2019_LS21 file installed properly on my computer; the other two downloads ie Adobe Elearning Assets and Captivate 2019 Neo Content did no install. Error message - can’t find file location. My main problem is that when I launched Adobe Captivate after installation it defaults to a "Sign up for a 30 day trial” page or buy.  It does not register my original licence I bought in 2019 despite the fact that I went into my account and downloaded the link from my bought product page. At no point was I asked for my serial number. It just defaults to sign up for a 30 trial offer then subscription and I cannot proceed from that poin

Gentlefolk,I am developing a quiz for which the requirement is that if a question is failed, then the correct answer is displayed along with an explanation of why the answer is correct and the other options incorrect. The amount of text means that modifying the existing FAILURE messages won't be practical - mainly because the user will be given two chances to answer the quiz correctly. The first response must be then the "Incorrect, try again" message.  The logic flow then would be:Upon submit:- if correct, proceed to next question- if incorrect, display "try again"- if second attempt incorrect, display explanatory information.> Upon close of explanatory explantion block, goto next question Or something along those lines. I believe there is an Advanced Action that I could employ, but I don't see a "cpQuizInfo..." variable named to cover this situation. Do I exploit "cpQuizInfoPassFail" or some other variable? Looking for ideas!!! Thank you! Do

I have a number of images with hint boxes added. During preview and viewing the published project on local host it's fine. Once I upload to server the images are resized to about 80% of original. See screenshots below. I cannot for the life of me figure out why... Any suggestions gratefully received.

Just watched the keynote from Adobe eLearning World 2021. The new version of Captivate, code-name Project Charm was quickly demoed. It looks like the interface has been majorly updated/changed. I'm not sure if I have ever seen an application get such a drastic change in one go. I'm not saying Captivate didn't need it, but we all got used to the way it was. I hope the demo was a very simplified demo - I did not see a lot of the advanced features we use on my team. I hope they are still there.   I'm also curious if there are changes to the Captivate player code. We use the JavaScript API and widgets very heavily. I hope we do not have to re-work all those for this new version. It looks like creating responsive eLearning migh be a little easier in this new version. What did everyone else think?

Hello In 2019 I bought an Adobe Captivate licence Version 11 for MAC I recently (Aug 2022) upgraded my MAC Operating System to Monterey 12.5.1. Adobe Captivate did not work so I uninstalled it and binned it using the installer. I then logged into my Adobe Account and downloaded the link to my licence I purchased in 2019. The Captivate_2019_LS21 file installed properly on my computer; the other two downloads ie Adobe Elearning Assets and Captivate 2019 Neo Content did not install. Error message - can’t find file location. My main problem is that when I launched Adobe Captivate after installation it defaults to a "Sign up for a 30 day trial” page or buy.  It does not register my original licence I bought in 2019 despite the fact that I went into my account and downloaded the link from my bought product page. At no point was I asked for my registered serial number. It just defaults to sign up for a 30 trial offer then subscription and I cannot proceed fr

(2019 Release, 11.5.5.553)Sofware simulation (simple, excel) – no actions, variables,… only a few text frames with some instructions.Publish as video – constantly the same error. (publish as HTML is passing but it is missing many transitions, mostly static).So, 15 days can’t find a solution to use command Publish as video without problems (deleting cache, preferences, hiding some slides, working with only a few, one slide but always the same error, adding line Use32BitJVMForPublish = 1 in AdobeCaptivate.ini, no Onedrive nor any cloud storage,…)Invested so much and almost 15 days producing nothing but blood high pressure, angry,…