Questions

Hello, I'm trying to figure how to stop the clipping issues when the a limb goes over another limb. Also, the character seems to want to squat down even though I have sticks in the legs. Does anyone have any ideas? Thanks ESO

I was wondering if you could change your pre-recorded audio lip-synch once it's already been sent out to a customer who doesn't have the Adobe creative cloud? Like can they change the audio on their end to provide their own words or do they need to be a subscriber in adobe as well? Thanks for all your help

I have created a few character puppets, and their bodies all are three-quarters views facing to the right. If I want two of the puppets to "face" each other, how can I make one of the two puppets turn around... I want the puppet body to "reverse" or "mirror" itself, the opposite way of the way I originally created it? In this way the two puppets' bodies will face each other...

So I finished my first scene and for whatever reason it starts correct then I lose characters and then finally an all black screen. And on top of that I dont have any audio to go along with my edit. Whats going on here ? By 10 sec all my artwork  is gone so I don't know what the problem is HELP!!

I am currently working on a puppet project. I have imported the puppet into CA and have tried to rig the limbs and others. I for some reason cannot figure out why the arms and hands are at a stand still even after adding handles for elbow, wrist and shoulder. I've also added them to be draggable. This is very frustrating considering I've troubleshot most of the problems I have encountered but I am somewhat stumped... any help/suggestions is greatly appreciated. also, I cannot seem to make the right side "properties" tab pop back up. I accidentally double clicked on it and cannot figure out how to make it pop back up... 

I got a character with left and right head poses, this works fine, but when i add parallax only the right side works, when i turn my head to the left side, the face will snap to the center, layers all are the same on the left and right head turn in PS. been trying to fix this for a day now and i cant find the problem.

Hello everyone ! New users here, I am trying to import a VO from GarageBand in Character Animator but cannot figure it out. I tried converting the file over to iTunes first and that did not seem to work either. What is the simplest way to get an audio file uploaded into Character ANimator? Is there a more optimal recording software? ThanksEric

Hi, I am very close to completeing my puppet after numorous issues, however I have a mesh issue. I think I have corrected the independance, but nothing has changed. Can somone please have a look? I am beyond frustrated on a Friday afternoon and I have stopped drinking alcohol, so I am about to lose my mind.  

Since Cameras can be set up with replays and takes like typical puppets. I'm wondering if it's possible to export these cameras with their replays to be used in other projects. For example, if I create a couple of dynamic zooms for close up, medium shots, and wide shots. Can I export these cameras with their various dynamic zooms? 

hidoes anyone know why I cant edit the character of character animator in Photoshop or Illustrator? The programs just don't open up when I select "edit orginal"

Hello,I have added the motion library behavior to one of my puppets in a scene where I used a walking recorded motion so the character walks into the scene. However, when the recorded piece is placed at the start of the scene, both puppets eyes are squinting or almost closed during the motion. When I move the the motion to later in the scene, this issue does not happen. I'm pretty green at using Character Animator and not sure what I may be doing wrong. I've attached a snippet of the issue I am experiencing (note: the sound is muted intentionally). Any advice would be helpful.

Hi! I am a total noob. I'm having a bit of an issue following the OKSamurai tutorial. I've got my Illustrator puppet set up exactly like his, but when I import my character into CA, the arms won't attach no matter what I do. On his video, the arms are automatically part of the body as soon as it's importing. I am attaching a screenshot of what my layers look like in AI and the issue in CA. I haven't made it to the official rigging part of the tutorial yet because my puppet isn't behaving as it should. This is driving me nuts! I have tried creating larger tabs at the shoulders to make sure the arms are intersecting, but no dice. Any ideas? I sure would appreciate it!

So, I recently updated my master puppet file and all of my rigging and triggers were deleted. I just spent a period of time re-rigging everything and accidentally hit a previous version of the character and undid everything. Undo does not bring me back. I'm losing my mind. Can I go back or did I really just delete all of my work?

Hallo,Ich brauche dringend Hilfe! Wie bekomme ich es hin, dass meine Marionetten weichere Bewegungen machen?  Hi, I need help, How Can I do, that the Puppet Deos smoother movements? Dankeschön / Many thanksPetra 

In Illustrator it's already glowing, but not in Character Animator.

I've done everything I know and I even used another puppet I have as an example (that one works well), but this arm just comes off everytime I move it (like the first picture). I seriously need help!!!  

Any audio file I insert into Character Animator does not back in normal time. When I press play, the animation runs smoothly but the audio plays as if it's on 1/2 speed. When I export, the audio sounds completely fine, but this is preventing me from fine-tuning my visemes. Does anyone know how to fix this? I've attached a picture of my audio preferences. 

Ich muss für die Schule ein Abschlussprojekt abgeben, welches ein kurzer Animationsfilm sein sollte. Nur verstehe ich nicht, wie ich in meine Szene (Mr. Bean + Küche), Partikel, Physik, und Dangle einbauen sollte, so dass es am Ende gut aussieht bzw. verstehe ich nicht einmal wie das ganze funktioniert. (wäre es vielleicht auch möglich, per Anruf zu helfen?) LgKaan G.

The setting "File > batch import transcripts for lip sync" is not allowing me to click on it. I can't understand why I am not able to access this setting, and I need it to animate many similar animations in a row. Is there a way that I am able to enable this setting? I am using the PRO version of the app, and haven't found any guide online for this.

Using CH 3.2 and AE 17.0.6 Whenever I try to drag and drop a scene from Character Animator into After Effects, it rarely ever works. It seems completely random when it works, trying repeatedly doesn't seem to help. It'll work for a few hours then stop working for weeks. Most of the time when I drag a scene from CH to AE, nothing happens. Just, nothing. No error, no crash, just nothing. If I drag and drop into Premiere, it works just fine. It only seems to have issues with After Effects.

I'm trying to figure out how to setup my stream out to be 1080i. I see where you can resize the scene in the stream window, but it only lets you change the dimesnions and frame rate, and doesn't give you an option to choose between progressive and interlaced. It's defaulting to 1080p when I send through Mercury transport to a DeckLink card, but I need it to be 1080i. Is this a setting buried somewhere? or does the stream funciton only output in progressive? 

Hi all!I could use someone's help on this one.  This error message keeps appearing when I try and record any of my various puppets.  I was making a few changes to two of my puppets in illustrator and then when i booted up CA, I can across this error.  I am currently using ver 3.3 so idk if updating will help.  Please let me know what you think I should do here.  CA is basically unusable for me at the moment.  Thank you 

I've created an illustrator puppet, but there are a lot of different variations that I want to keep in the puppet, but not necessarily see in the Rigging area in CA. Can I use the paste up area in Illustrator to 'hide' the different variations?

I work on the integrated video card from Intel.Faced such a problem.ADOBE Character throws an error (outdated video driver).Also, I noticed that the window with visual triggers is not displayed.Also, the error appeared only when I was working with Photoshop .psd (I updated the puppet and synchronized with ADOBE Charater)   

Hi!I have a scene with many characters, but most of them are just kind of standing around, blinking and reacting. Would have been great to animate one character, and then copy and paste the animation into all the others. The rigging of the characters is almost identical. Is there a way to do this?