Questions

Currently, we are having to use just the speakers and go over a speaker phone in order for the participants to hear the audio portion of a presentation.  We would prefer that the participants hear the audio portion of the presentation itself through their computer speakers.  Is there a setting that I am missing that will allow the integration or share of the audio of the host computer without hooking up a microphone?  We would still be on a conference call with the other attendees.  So, using the microphone would produce feedback or an echoing effect when in use.  The only other thing I could think of was somewhat of a hack would be to hook up an audio cable from the mic jack of the computer to the headphone jack of the computer, but haven't tested that yet to even see if it is a viable solution.  I would rather just change a setting if possible.  Any assistance is greatly appreciated.

We've used the iFrame code to embed the Event Catalog on our website. Everything is fine and looks perfect when viewed on a desktop but when we use a mobile device (tried lots iPhone 6, iPad etc), the viewer can only see the Event Catalog box WITHOUT the events inside.Any ideas? Very odd and frustrating! Could it be something to do with flash?

All:I am hanging Captivate 8 content on Connect as stand-alone asynchronous training. Problem is, I'm getting erratic completion results.I set the completion parameters in Cp8 and publish using the Adobe Connect settings to a zip file on my desktop, then uploading the file to Connect. Once in Connect, I create a curriculum, add the content,and set up the enrollments.When I test the curriculum, I do the following:1. Open the course, allow it to load, then close it. On the Curriculum Information page, I should see the icon change to in progress and the button change from "open" to "Continue"The functionality here works about 85% of the time, the other 15%, the icon and button remain in the initial state, showing the course as not being accessed.2. Open the course, take it and fail the test. Inside captivate, the correct feedback shows up on the test results page. The icon should to change to "failed", the button should change to "Continue" and the failing score should be posted.Erratic a

Hello,Would I like to know how I can create multiple programs meetings?Would have a weekly meeting with the same single exchange schedule dateGreetings

It appears that single-sign-on is not possible for instances that are hosted by Adobe. Are there any plans to make it possible to do so in the future? We would like to enable SSO for Adobe Connect so that it can be properly integrated with our LMS (Moodle). Are there any suggestions for interim solutions? Is anyone else utilizing an LMS integration with the Adobe hosted Connect instance? Thanks.

When viewing a recording, does it download as a complete file or does it establish a live stream? A recording I made that runs about three hours appears to stutter during playback, as if it's streaming through limited bandwidth.Additionally, if it streams, is there a way to determine how much bandwidth the recording needs to play? I know that recordings maintain much of their live features but I can't find any way to determine how much bandwidth the file uses to play. Is it exactly as much as it needed when it was live? Is it more? Is it less? How can I determine this?

Will uploading a PowerPoint file to the Adobe server result in reduced bandwidth needs for our webinar attendees?I use Screen Share when I host webinars since I use PowerPoint presentations, but some of my end users don't appear to have enough bandwidth to accept the feed. They report "choppy" audio which sounds like their local internet is probably a bit congested. We know that the bottleneck isn't local to us, so I'd like to find a way to reduce the bandwidth needs at their end. My bandwidth hog is clearly the screen share so I'm looking for ways to reduce it. Uploading the file to the Adobe server would reduce *MY* needs at least as far as pushing it out of my building, but would my attendees see any reduction?

I'll be hosting a webinar and using an external USB microphone connected to the same computer (a MacBook Pro). Is there a way for me to monitor the audio through headphones from that same computer or will I need to connect a different one to use just for monitoring purposes?

In the events email templates editing feature AND/OR in the event registration questions section, please develop the ability to either cc or bcc additional meeting attendees besides the participant. We have a business practice where not only the participant gets notified of training events, their manager does as well. Currently we are unable to use the feature in the CQ5 editing tool (or whatever it is called) to add a cc or bcc component, nor are we able to add the manager's name to auto inform, when registering one of their staff. Thank you.Debbie

Yesterdya, I signed up for the Adobe webinar trial, and got the screen from Adobe saying I will receive my ID with my trial password, but have not received any email from Adobe yet.  My registered email is mhtracker2@gmail.com .  Please assist asap.

hi i need help, how can i do to dawn load adobe conect i have been trying but it has been impossible because the ask for a username and pasword and i dont what they mean,

Hello,Please I need support for my connect. In my dashboard I can't find Virtual Class, the Tabs available are Meet and Content.

I managed after going around in circles got to an Adobe chat page. Apart from name and email address a required field to fill in was type a URL. What on earth is that? Valerie.

Since the latest update to Flash Player last week, my adobeconnect will not allow connection to a meeting, message says I need to install version 11.2 (npapi 16.0.0.235) for firefox. I have already downloaded and installed it, this is evident from Advanced tab of Adobe in control panel. How to fix this?  I have also installed the latest flash player 9 debugger for firefox but this is not helping me.

Once the limit of attendees is reached, I'd like to provide a custom message to direct people back to our list of session links. How can I do this. I don't just want the message to say " Registration Limit reached." I want it to be more helpful than that.

Best regards, adobe has suspended me because the service expiration my credit card has changed . How I can reactivate it ?

When I am about to start a webinar and just before want to do the last steps with the other moderator and want the other participants to be excluded while doing that, what can I do? Thank you in advance for any advice.

Hi,the host audio is missing in our recordings, the participants audio is on but Host audio is off. The host audio is missing in a point of recording meeting.The problem is only in the recording, in a meeting we don't have audio problems.Thanks

Trying to set up my DW so I can preview my work in a browser. Not ready to go live at this time.

When recording sessions is it possible to stop for example the attendee and poll pods being displayed in the recording i.e. just show the presentation and have the audio? Any advice appreciatedThanks in advance

Link: https://itechndls.adobeconnect.com/p9k8951e4y1/ where PPT is not seen other areas like Pic of the presenter, list of participants, chat box and audio is there. But not the PPT. When checked with admin login it works fine.. but not with public access. Permission is set to Public View - Yes. Please help. Earlier there was audio missing in some part of this recording and same got fixed by Adobe Support. But Now I can see no PPT seen.

For a future webcast, I have a need to shoot a demonstration of chest x-ray equipment, suturing methods, and other "allied health" related procedures.  A simple webcam is not enough.  I have been looking at wireless camera technologies, and there are myriads (e.g., JVC's line of wifi camcorders).  But what type of wireless solution does Adobe Connect (version 9) support for the video pod?  Or what type of workaround?  And how?  I need to find specifications in order to purchase the right products to do the job.  I so appreciate your help in finding the right solution.  Glen Gummess,Instructional DesignerUniversity of St. FrancisJoliet, IL

I am trying to bates number 200 documents- named 1-200 in order. When I add the files to be bates stamped, adobe sorts them 1, 10,11, 12 instead of 1, 2, 3, 4, 5, 6, 7. How do I get around this???

My limit of connections is 100 users, but we have 9 servers. How can we increase the number of people at same time on our meetings?!Hi Adobe. We have 9 servers, but we only have 100 users at same time. Can we increase this number?!

My understanding is that it integrates into your current LMS...but the functionality it seems to accomplish what I need:  eLearning course hosting for my external customers, grading, certificates.  Any thoughts?