Questions

A CC "personal files" folder with a ridiculously long filename has shown up in my navigation pane.  It's NOT in favorites-- see screenshot below. (I found a workaround that Adobe posted that would edit the registry, but it had to do with the favorites section, not this, so it didn't work.) I also tried pausing CC Cloud sync, deleting the personal files folder from C:Users, and then restarting, but that didn't get rid of the shortcut either.  I also thought of going to Creative Cloud Desktop and messing with the prefrences in "cloud activity", but the preferences option (gear icon) is missing. (See 2nd screenshot.)  How do I get rid of this?    

Besides constantly failed installations?   Stuck at 87%, can't anyone sort out this time wasting charade once and for all?  Maybe I can download it directly and install it manually from adobe.com... d'oh:  Note, I cancelled the Creative Cloud desktop install, can anyone explain that nonsense from the adobe site? Dreamweaver 2021 closes itself after a few minutes of use, because of course it does.  Also, why when I 'X' out of CC, instead of exiting the program, it just hides, lurking in the taskbar? Why doI have to open that Taskmanager and manually shut down the dozens of resource hogging processes, there?  As a customer I have come to loathe the Adobe experience, as a stockholder I am very concerned about this comedy of errors that chases away new customers. Share price still well below $700 and still no dividend? No wonder.  Why don't Adobe products simply work?   

Hallo zusammen Ich nerve mich seit Wochen über das Chaos, welches die Cloud-File-Synchronisation (welche ich nie verwendet hab) bei mir im Win11 Explorer hinterlassen hat. Das Problem ist simpel: Ich habe seit einigen Wochen zwei persönliche und generische "Cloud-File"-Verknüpfungen im unteren(!) Teil der Explorer-Seitenleiste. Es geht also NICHT um die Entfernung des Haupt-Links ("Creative Cloud Files") im oberen Teil. Dies ist längst weg (und ich kenne das Thema der eingestellten Dienste, by the way. Da ich es aufgeräumt mag, möchte ich diese beiden Folders weghaben, aber der obere Link erzeugt eine Fehlermeldung (Pfad nicht vorhanden), der untere Link führt zu einem leeren Ordner.Kann mir jemand helfen? Reparatur der Creative Cloud Desktop App hat nicht geholfen 😞Danke im Voraus! 

Hi! It's been days and I still can't install Acrobat, it reaches 10% and I get the "Error 113" pop up.I've installed other apps in Creative Cloud (v.6.1.0.587.7) with no issues at all. I just installed InDesign, and inmmediately tried Acrobat but it's impossible. Internet is working fine, using an ethernet cable (I have fiber, 700mb/s). Tried turning the firewall off, didn't work.Opened Creative Cloud as admin, didn't work. I'm using windows 11My specs: Ryzen 5 5600X, 32gb RAM, RX 6650 XT 8gb.

Adobe Creative Cloud will not open for me, all it displays is the loading wheel and the blue prompt at the bottom that links me to an article telling me what to do it Adobe Creative Cloud won't open. I have tried all of the methods until the one where it says to uninstall all the apps. However, in order to uninstall all of my Adobe apps, I need to be able to open Adobe Creative Cloud. Any help?

Hello.I don't know if I ask the question in a good place.I have installed creative cloud but it doesn't finish opening the launcher, I have a message that says "Creative Cloud is taking longer than usual".I have been provided a study license by a center to be able to take the ACA exam, but I can't launch the program, I have tried everything, uninstall, repair, update.... everything.Any ideas? Thank you very much.

Does anyone have information on when Res Up might be put into play?  I've been itching since the sneak peek!

How do I stop Creative Cloud from opening every time I start Photoshop. Very annoying.

I tried openning Bridge 2024 (v 14.0.3) today and I get the message "This App can't run on your PC. To find a version for your PC, check with the software publisher." So, what's the problem? How do I roll back to an earlier version?

Hi,    Need help in terms of installing adobe creative cloud. After installation it says initializing and after sometime it throwas an error taking longer time and then ask me to repair when clicked on that nothing is happened when i reopen or even restarted couple of times  

I currently run Creative Cloud Version 6.1.0.587 on a iMac 27" running Ventura 13.6.6. Since the last Creative Cloud update, each time I boot the system (restart or cold boot), I receive the Notification 'Creative Cloud An update is availavle for Creatine Cloud'. When i open I cloud, there are no Updates available and all app's are Up to Date.It's nothing critical. just a untense having to check daily when prior to this uodate, the notification would appear when thdre was a n update to install.Any thoughts?

So the "Can't Verify Subscription Status" error has been around for a while, it pops up whenever I open premiere or photoshop, sign in while connected to the internet and cannot get in. However I'm having another issue that seems connected to it. Whenever I attempt to sign into the creative cloud app, it will then kick me out back to the sign in page as if nothing had happened after showing an initializing loading screen after a few seconds if not immedietly. Then if I try to sign in a second time it gives me a different error that just tells me I need to sign in again and then kicks me back.  Becuase of this I cannot get into the cloud to cleanly uninstall the apps (and using an external app to do so which should NOT be a requirement but alas, does not fix the issue) and I cannot open the actual apps themselves. Premiere, Photoshop, and others will routinely sign me out when I do happen to get in and crash the app, upon which point this issue will return for some random ammo

I've been using premiere pro for months and just started playing games on my pc. The other day, I started to get his pop up. It then immedately opens up a bunch of apps and programs. I first thought that this was a steam issue, but then I saw ''Creative Cloud UI Helper.exe.'' Does anyone know a proper fix? 

I'm relatively new to LrC and I save all my images on a WD external hard drive. I have 2 images that just won't stop synching, but there's no apparent way for me to identify which images are stuck synching. Can anyone help me? And what are the causes of this? How can I fix or avoid in the future? Many thx. 

Can someone explain to me what the little arrow under the cc icon in the system tray means? It is driving me nuts!

I'm trying to download the premiere pro app on my mac but it stopped downloading at 99% and it's stuck.

Bonjour, je viens de prendre un abonnement complet, mais je ne peux avoir lightroom classic, car mon système est Catalina. Je n'ai pas l'intention de mettre à jour le système, et que dois-je faire ? Où trouver une version ancienne compatible avec Catalina.

Bonjour, à travers un projet pour mon école je dois utiliser la fonction 3D dans photoshop mais rien de marche. Après avoir suivi plusieurs tutos rien n'y fait pourtant tous mes pilotes sont à jour et compatible, mon processeur est activé.Si quelqu'un aurait une solution je vous remercie

Hi, I am trying to move Adobe Premiere, Photoshop, and After Effects from within Adobe creative cloud to my computer desktop. I previously had these apps on desktop, however, since updating them to the most current 2024 version they have not been transfered over to my desktop. I tried to drag and drop, but it didn't work, and I couldn't find the setting to move them onto my desktop. What should I do to fix this?

I have attempted to reset my password many times for the past few days, everytime I do so, I get a notification saying:"Please wait as we work to fix this problem, then try again. If the problem persists, contact customer service." Ive tried getting help from the virtual assistant many times, but it keeps sending me the same articles that are of no help. How might I speak to a real human about this?

I started the free trial on Creative Cloud with a payment card that had almost no money. When I finished the free trial, I did not renew or pay any amount, considering that there was no money on the payment card. Now he told me that my plan was suspended.. My question here is if I saved money on the card. Will the money be automatically withdrawn and the comment canceled or what?

I try to uninstall CC on my mac but I cannot. I already uninstall all the program but still got this pop up . Help

Nothing like getting on the forum to resolve a problem to find the whole community has experienced the issue (cc missing/repair over and over) and all Adobe does is bury the problem by auto choosing "solutions" on threads to make it look like stuff is resolved when its not.  disgraceful, oh how the mighty fall  your crumby doodling software shouldnt be interacting with my firewall, stay in your lane

Are you wondering where to go to learn how to use your Adobe products? Adobe has a great resource where you can find video or text tutorials and sample files for learning all our popular products. Creative Cloud Learn is a great resource that we update regularly. Be sure to check it out to learn about our products to help you get the most out of your creative journey!   Begin your learning journey by selecting the product of your choice and indicating the tutorial type, skill level, and duration to find tutorials of common tasks and workflows.   Visit Creative Cloud Learn today to embark on your creative journey like never before.  Hey community! Upvote this post if it is helpful, and leave a comment to join the conversation.

I used to work with Lightroom and Photoshop on my McBook Pro. Then I bought a desktop PC and installed the softwares on the new PC since I am allowed to install them in two computers with my plan. I have been using Lightroom and Photoshop on my new desktop without problems for a while and then I realized that my creative cloud says "no apps installed", so I cannot get any updates for my softwares. But I can still open and use Lightroom and Photoshop. I looked up FAQ and found the suggestion saying that I should close the creative cloud, remove some records in the credential manager in the setting and then try to log in again. I have done that but still it didn´t help. Any idea to fix it?