Questions

Hi all, I receive ERROR  when I try to access APP page on my creative cloud  account. it'scompletely black. thanks

How do I translate apps into English?

Adobe says that the Creative Cloud Desktop app "run[s] natively on Mac computers with M1 chip but we're still testing and optimizing [it] for Mac computers with M2 chip. We recommend using [the Creative Cloud desktop app] currently in Mac computers with M1 chip only." (See: Do Adobe apps work on Mac computers with Apple silicon?)Since the Creative Cloud Desktop app is required to install any Creative Cloud app, the article can be read to imply that Adobe does not recommed using M2 Macs with any Creative Cloud app. When can owners of M2 Macs expect an update to the Creative Cloud desktop app so they can run their apps with recommended status?

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In the desktop app for Creative Clouds there used to be old versions of each software available for download. But, for some reason now there are no old versions available and I can't arrange so that I get a list view over my softwares in subscribtion. The softwares are viewable as "cards" but not info how to find old versions.How can I see old available versions in the desktop app? 

Ça fait des mois maintenant que je SUBIS ces foutus désagréments et Adobe est incapable de résoudre le problème !A ce jour, je rencontre TOUJOURS le même problème et depuis quelques temps, ça empire puisque ça se produit 3 à 4 fois par jour !Pas d’identification de point commun à ce problème qui se produit n’importe quand, tous les jours, plusieurs fois par jour…Je suis sur windows 11, tout est mis à jour régulièrement. Sans antivirus, avec pare-feu Kaspersky.Je travaille sur vos applications et brutalement, la fenêtre « se connecter » apparait.Je lance une application adobe, la fenêtre « se connecter » apparait.J'ai des applis adobe ouvertes, je passe sur autre chose pendant un temps, et quand je reviens sur l'app, la fenêtre « se connecter » apparait.Je travaille sur des applications adobe, j’en ouvre une nouvelle, la fenêtre « se connecter » apparait.Je sors mon ordinateur de veille, la fenêtre « se connecter » apparait.Je

Hi, Does anyone know why i dont find firefly shortcut in the Apps anymore? 

Cuando intento abrir el filtro de camera raw, no me aparece el menú.

 Creative Cloud 中更新photoshop 中间有段时间退出了 Creative Cloud(点击了仍然关闭)重新打开后一直显示(正在取消...)

Hello, I opened Creative Cloud Desktop App and noticed the Manage Fonts app was greyed out. When I clicked on it the error message 'You may need to request permission from your IT administrator to useAdobe Fonts.' was shown. I am an administrator of the Adobe Account, I cannot see where to request the use of Manage Fonts. I have never had this issue before. Does anyone have any idea why this his happening?Thanks in advance  Sorry for any inconvenience, I have solved the problem – I just restarted my mac Cheers!

cuando quiero abrir cualquier aplicacion me sale este mensaje:Lo sentimos, este producto no parece disponer de licencia.No conseguimos encontrar una licencia válida para este producto. Ponte en contacto con el administrador de TI.

Hi, This morning, I noticed 2 folders, in teh Adobe folder labelled Experimentation and CCX Welcome. They're each about 500 MB. Does anyone know if these are safe to delete? If they weren't so big, I'd ignore them, but 500 MB and growing - that's kinda huge. Thanks!Michael

Hallo zusammen,ich habe mir einen Microsoft surface laptop + Copilot 7 geholt - Windows 11 und die neuste Photoshop Version.Ich kann leider keine Videos in Photoshop hochladen. Immer kommt die Fehlermeldung "auf das Volumen kann nicht zugegriffen werden". Am Arbeitsvolumen kann es nicht liegen, da der Laptop neu ist und über genug speicher verfügt. Das Video ist ebenfalls im richtigen Format.Finde leider nichts passendes im Internet.. vielleicht kann mir jemand helfen 😃 LG Nici

My laptop and desktop Macs are both running identical MacOS version (Sonoma v 14.5). But when my licensed Creative Cloud updates Photoshop on each, I get two different versions installed (currently v 25.9.1 on the Desktop, and v 25.11 on the laptop). Is the difference due to the hardware (i.e., the M2 chip on the laptop vs. an Intel Xeon processor)? Do the two versions have different features I'm likely to run into? Obviously, I'd like them to operate the same way as I switch back & forth while travelling. Let me know. Thanks. JPswimmer

I am trying to uninstall an old version of InDesign (2023) on a Macbook Pro. I am using the uninstall link within the applicatations folder, I get the notificaiton from the Creative Cloud app about preferences (to keep or remove) and I can see it says it is uninstalling but the application is still on my hardrive.Within the CC app it says I have no versions of InDesign installed... but I do!How can I remove this old version? Has anyone else had this issue?

Hola, tengo un error que me ha pasado luego de formatear mi computadora. Cada vez que vuelvo a prender la computadora mi sesión de adobe no se mantiene abierta y tengo que volver a ingresar cada vez. Me parece ya cansador porque tengo doble paso de verificación. ¿Alguna forma de que se mantenga abierta la sesión en mi computadora?

I sometimes need to switch devices so I will kick my previous device out of the two seats we have and take that spot. Now, when I return to my previous device all my opened Adobe apps (Photoshop, Illustrator etc.) will prompt me to save my work and they will all close down, as I am no longer occupying a seat in my adobe account.  My question is; Can I reclaim my seat on my previous device so that all my Adobe Apps will NOT ask me to save my work and NOT close down? Hope my question is clear.

Hello,I recently got a new computer because my laptop broke down. I'm in the process of installing all my apps, including Adobe. However, after logging into my Adobe account, I noticed that my library syncing and photos are not appearing. When I checked the cloud, it says "Library Syncing" but it's been like that for over an hour now.I have almost 6GB of data in my library. How much longer should I expect this syncing process to take? Also, is there anything else I need to do to ensure everything transfers properly?I tried reaching out to customer service, but as is often the case with Adobe, they haven't been very helpful. They promised to call me back within an hour, which was an hour ago. 

Has anyone else ever gotten this message? I'm getting it on one of my registered systems and I can't figure out what the issue is. It's an ancient account (going all the way back to 2014) so I'm pretty sure it's not because of whatever modern-day limitations Adobe as imposed, but short of that I'm stumped.Things I've tried:Uninstalling and re-installing Creative CloudPausing and un-pausing sync through Creative CloudClearing every cache on my system including the Adobe onesRestarting my system Anybody know what I need to do to fix this?

I have Creative Cloud for Team, all apps.I want to create a Team Project and invite a collaborator.So I create a new Team Project, choose a collaborator (email address is correct and the app recognizes it) and click "invite". Everything seems ok, but he receives no invite (not by email, no notification in Creative Cloud) and we are now stuck and cannot start working.We are on the same team (I am the administrator and assigned him the license), I receive no error/warning, It simply does not work.Any reasonable explanation for that? 

Lightroom Classic is crashing my imac (3.8 GHz 8-Core Intel Core i7 with 32 gigs RAM) frequently. This is a fairly new phenomenon. I've looked online and tried what I've was seen to optimize. I know in the Activity Monitor that the %CPU often goes to 600% for LRC when in use. I've turned off all other intensive memory processes, photo syncing, etc. Still green screen of death several times per day.  Any guidance is greatly appreciated. Thanks in advance.

Today i have installed Windows 10 and Adobe Creative Cloud new on my Computer.In the Installation wizard, Adobe creative cloud asked me if i wann install a license manager tool which makes all the time an internet connection to check if i have a legal license. I have not selected this box because i wanna have no internet connection all the time with the license server but now if i install Adobe products like Fireworks etc. i cannot start it because it cannot check if i have a legal license but i have an abo subscriprion.If i make deinstallation of Adobe cretaive cloud, and install it new, it doesnt ask me again about the option concerning license checker.How can I solve this problem?btw: I swear to god Adobe is the worst company since they moved everything to the cloud! I hate it and it makes me angry! They should kick out the CEO of Adobe!

HI1, some days ago I updated Photoshop 2023 to 2024 on my Mac Pro 2013, OS 12.7 (I dont want to upgrade). When I use the Remove tool the removed area gets colored. PS 2024 is removed. Where can I find the 2023 version? Sincerely Ingemar

There are only 3 or 4 Adobe CC apps available for my new Surface Pro 11 (Thanks to Best Buy for the free product), I feel like my Adobe annual subscription is no longer giving me the apps that I prepaid for.  Are more apps coming, of do I need to seek a partial refund?

So I need to clarify why Adobe asks for your password 2 times just to update any software on CC. Can this not be streamlined with touch ID or similar to streamline the process, honestly it puts me off udating the software and apps.