Questions

Customer service is horrendous. If you miss the date to cancel your trial you will be stuck with monthly payments for a year. Ive been paying 100usd for a year now and finally got them to cancel. The cancellation process was simple for one subscription but i was some how signed up for two. The second was not so easy to cancel it took over two hours of customer service to cancel. They would not take no for an answer. On the positive side if you want three months free just cancel and decline a couple offers then they will give it to you free and 75% off after the free three months

Hi!I want to purchase the blackfirday deal, so i dicontinued my Premiere subscribtion.Now when i want to buy the Creative Cloud All Apps it pops up this message, telling me that i cannot subscribe because i have the premiere subscribtion.What can i do to subscribe to the Black Friday deal?

Hi,folgende Ausgangslage: 8 Bilder sollen für ein Projekt weitergegeben werden.Von A nach B. B sagt die Bilder/Files sollten als PS File mit CMYK Profile vorhanden sein.Die Files sind gross, zwischen 280 und 700MB. Deshalb die Idee: in die CC hochladen und dort freigeben.Ich habe ein wenig getestet - bin aber nicht zufrieden mit der Lösung.Kann man ganze Folder in der CC auf einmal freigeben? Wenn ja, wie?Kann man Files in der CC freigeben an nicht-Adobe User, die das Bild trotzdem runterladen können, zum weiterverarbeiten?Danke und GrussJürgen 

We have been using the Creative Cloud File Syncing to an external hard drive to move between Macs, which has been working perfectly fine until now.  Then today when we plugged in and switched on we have the "Cannot Restore Creative Cloud Files" as location is unavailable error.  The drive is plugged in and the App can both see it and is using is as its syncing location.  However, the syncing is paused.  When you unpause it you get the same message with either Continue or Restore as options. Anyone know whats going on with this and how to fix it?

Hi,  How can I fix the issue of Hindi charcters not copy pasting the same in Adobe?

Using Windows-10 version of CC desktop,  ...Creative Cloud Files/_Cloud Documents, and only some files are synched. The CC APP shows 32 images, but _Cloud Documents only shows 11. Also, how do I access the images saved from PS to CC/My Files?  I cannot copy them or access them from any app. 

Hello,I have a bit of a weird question/ problem.I work for a boutique agency, and when we were in the early early stages, I started creating CC Libraries for all the brands we work for. We now have several CC Library tied to my Adobe account.I was wondering if it is possible to transfer ownership or authorship of the CC Libraries I have created to another account? Specifically, transferring them to one of the agencies partners.

I've looked at adobevoice, but Portfolio isn't a category option. 

Does Adobe Portfolio come with Adobe Premiere Pro?I only want the website side of things with the video editing software.

Hallo liebe CommunityIch habe etwa vor einem Jahr für meine Frau ein Account erstellt. Doch leider wissen aktuell weder sie noch ich über das Passwort nch über die verwendete E-Mail bescheid. Die Progromme/Apps lassen sich alle öffen, jedoch wenn wir uns in der cloud anmleden wollen, können wir das nicht, weil wir die Zugangsdaten nicht mehr wissen. Wie können wir dieses Problem lösen? Hat hier jemand eine Idee?

Hello, I built a website with adobe portfolio. How can ik share it with someone else to work together on it. So collaboration in Portfolio is that possible? 

is it correct that adobe portfolio is not usable in germany (actually in europe in general) because of the data transfer regarding the font information?As far as I can see, I can install a cookie warner, but it has no relevance, because the portfolio page starts regardless of whether the user joins or not.

En mi cuenta dice que tengo ocupado 17 GB de las 20, siendo que no tengo nada almacenado

Hi, the organisation I'm an intern at shared their project files with me. The files doesn't appear in the CC-app, however they appear both synced in the web-version of CC and in my C:/ disc locally. I've tried to resolve this issue by:- Reinstalling all programs and the CC desktop app- Using the Cleaner Tool https://helpx.adobe.com/uk/creative-cloud/kb/cc-cleaner-tool-installation-problems.html as suggested in (https://community.adobe.com/t5/creative-cloud-services-discussions/creative-cloud-desktop-app-not-showing-my-files/td-p/12600293). Removed and updated the CoreSync folder.- Accepted both the invitation-link to the shared files through the email link and the app None of these processes gave me a solution, which means I'm unavailable to do course work as I can't proceed to help the organisation with their projects. Thank you in advance!Best regards, Karolina 

Sorry for posting here but there isn't a forum for Adobe Portfolio.    I have a sitemaps on two of my three Adobe Portfolio websites that contain incorrect information.  Looks like Adobe Portfolio automatically creates the sitemaps and there doesn't seam to be a way to update or remove the xml file.  Does anyone have a solution?   For example:  [Link removed by moderator] ...the error is I changed a page from "personal" to "personal-projects" and both are showing up in the sitemap.  I'm getting a Google Analytics error becuause the page does not exist.   John

I am in the process of remaking my design portfolio. I'm creating different design projects I want to display in a portfolio and I had a question about best practices for using Adobe Creative Cloud as a whole.  Traditionally, I have always used Adobe Illustrator as a "catch all" place where I worked on the beginning stages of a design project- from font exploration, to color exploration and designing what and how I want to design what for a project.  I want to grow in my ability with ultizing mulitple apps within the Adobe creative cloud ecosystem and I'm wondering is there a better app I could be using besisdes Illustrator as my "home base". I really like the organizing capabilities of Photoshop with the way folders and layers are organized on there, for example. I also really like how you can have Document Assets so easily accessible on the left hand side in Adobe XD even though Adobe XD is mostly considered to be a place for UX/UI design.  What are your

I used my personal adobe account to join my previous company's enterprise account. Now i cannot contact the old company admin(they probably broke down) so my personal adobe account cannot join my new company's enterprise account.Is there any way i can do to release my personal account from my previous company's plan？

I request Turkish language support for subtitle definition and creation. I think I should be able to see Turkish language support for at least the subtitle creation feature in a subscription system that you offer me under a license and that I pay for regularly.😄

Hello,I was accessing shared CC folders offline in my computer's 'Creative Cloud Files' folder. But now that folder is empty, I can't see any files or folders shared with me. (Empty folder screenshot attached).I still have access to folders that I can access on https://assets.adobe.com/files  @adobe please helpSync settings are all fine. I have 1TB subscription and plenty of space left. Using Macbook M1 pro - Ventura 13.0.1

I have a custom domain through Cloudflare and I am trying to connect it to my Adobe Portfolio Site. I feel I have done everything and nothing is working to get it to work. I reached out to support days ago and still haven't heard anything back. Maybe someone on here can help. PLease see the photos below. 

I have embedded a PDF file straight from Google Drive, which is not showing up on my website (it shows up as frames, as attached below). Is there a way to fix this issue?  Thank you   

Does anyone know or can help?

I'm getting the message that I can't combine files or save to this app because of the Document Security settings.  How can I correct this?

HiI don't know if this can me done but, I would love seeing the photos on my portfolio with a dark background everytime I click to visualize it, and I mean when you open a photo, not on the editor (you can there). Now when you are in your porfolio to see how a picture looks, the background of the thumbnails is dark. As soon as you click to zoom the photo, the background is white. It is a huge difference having a dark one and a white one.Jose

Please guide how to restore *.aic files saved on the cloud (Make available offline always) when changing to another subscription on the same account! Thank you so much