Questions

i've been contacting behance support team many times , but until now no soulution , it ssems to me they don't wants to slove my problem idk why ! i try to explain my case well but still ask me the same question every single email all prof still exist , My issue is i lost all my access to my old behance since 2016 , i've created account by my domain email , only ... domain now taken by someone else ,i have no idea who is this guy ! My dribbble account i got it back in 2 days  , behance team still sent me copy past emails Sorry for my english

I am trying to sync files for backup to Creative Cloud. Files are not that large, but it is taking hours. I can only pause syncing, how do I stop it? I don't need the files backed up that badly.

Hello, My team member shared a folder with me on Creative Cloud. I would like to be able to access the folder on my desktop instead of opening the Creative Cloud app to access the folder. Is there a way to create a shortcut to that folder? I am on Mac.  Thanks!

Hi. We recently laid off some employees, including a designer who used Creative Cloud storage to store design files. We need to access these files (we don't have this individual's CC login credentials). Thanks.

Hello, all my image were find in Edit and Preview mode a couple weeks ago.  Suddenly, when I go to work on my portfolio, the images appear as blank gray boxes in preview mode, while still fine in edit mode.  Any help is appreciated!

Bonjour, après avoir passé quelques heures sans succes auprès de l'aide d'Adobe... je tente le forum.Depuis quelques temps tous les nouveaux éléments que je glisse dans les bibliothèques, ont une miniature commune du logo de creative. et celà dans toutes les applications. C'est très genant car je n'ai plus la possibilité de pouvoir reconnaitre en un clin d'oeil l'élément... si j'ai oublié de le nommer alors là c'est la cata... Est-ce arrivé à quelqu'un d'autre ? je suis désespérée... Merci de votre aide !

I cannot login to creativ cloud. These messages comes up: "You Are logged of" "Sign in again to continue using Adobe" (they come up in Norwegian). It's immposible to sign in. When I press the button "sign in", the app loads and refresh itselfe.

Hallo Creative Cloud Team,was passiert mit ai-Dateien (Illustrator), wenn das Creative-Cloud-Abo gekündigt wird?A) als Creative Cloud Datei:Zugriff über Datei-Manager copy/move/delete: jaÖffenen der Datei über Illustrator: nein (?)B) als Cloud-Dokument:Zugriff über Datei-Manager copy/move/delete: nein (?)Öffenen der Datei über Illustrator: nein (?)Ist meine Vermutung richtig?Herzliche Grüße Ulrich

Hello, I've been running into an issue where my creative cloud apps are moved to Backup folders (Adobe Creative Cloud_bkp) and making my apps unsyncable.These apps that are moved to a bkp folder, appear without an icon and can't communicate with other apps. For example, I can't render a composition from after effects in media encoder, or even link composition from premiere to after effects.Is there an option to disable this automatic backups?

I have inadvertantly mispelled the name of my major hard drive which holds all my imported images. I would like to correct the spelling with out having to reimport all those images.Can it be done? How? Jerry

I'm trying to create two duplicate external drives to use as my sync folder, one for home aand the other for work. I'm using a single laptop (Mac OS) and two Sandisk removable USB drives. I'm hoping to make them identical so that after work (or home) I can plug my Macbook into either hub and the changes made throughout the day will sync to either disk. Thank you in advance. 

I am trying to cancel my plan, unable to do so and there is no way to contact any support! The link that says "Contact Us: real help from real people" just leads me to this site: https://helpx.adobe.com/contact.html?step=CCSN with some generated tutorials that do not work for me.Every contact page leads me either to that, or to this community forum. WTF Adobe!"Adobe Help Center" is utterly useless, as there are also just tutorials, user guides, or if I still need another help it suggests to "download and install solutions"! I very rarely post on community forums, and very rarely I'm angry at something, but the customer support is abysmal. How is it possible it's so hard to contact support? My issue would be solved in no time. I wasn't able to cancel my plan due to error, was unable to contact anybody, then now Adobe writes me I have to update my payment info. But I am not using the plan anymore, I want to cancel it! I don't want to pay 24EUR more for somet

Hi,If I created a logo in Photoshop with Adobe fonts and then cancel my subscription at some point in the future, will I be able to use that logo? Can I download a font license for the logo or anything like this?

Hi there, we've noticed since the cutover last month that many of our users in our organization are unable to access their libraries, font packs, etc. as they are only associated with the users' Personal accounts now. All of these were created on the Organization account.  We need help from the team at Adobe to get all of these moved over to their correct locations so our links will work again. If someone can reach out as soon as possible, I can help provide the account emails of the users in question.

We have a fairly large set of users (about 60) and have shared a folder with them. All the users have received an email invitation to view the folder and add to their files. However several of them are not able to actually view the folder or add it to their files. It just doesn't show up when they click the email invitation. We have unshared the folder with them and attempted to reshare - now we're getting an error that reads "There was an error sending the invite. Please try again." with no other information that might help us troubleshoot.  Does anyone have any ideas for how we can fix this issue?

Say we have 1 Mac with 1 CC account but 2 local users ... both of which sync the "Creative Cloud Files" folder using the same CC account. So we now have 2 copies of this folder using double the space. (One is at `/Users/account1/Creative Cloud Files` and the other at `/Users/account2/Creative Cloud Files`) Is there any way to point both local users to the same sync folder? I tried "moving" it to `/Users/Shared` from CC app while in account1, but that didn't work – When I tried doing the same in account2, CC app complained and stopped syncing. I Tried changing permissions to read/write for both local users. Didn't work. Anyone have any ideas?

I made a board game, The Game of REAL LIFE, I would like to add a border to the game - to an existing document. How do I do this? Thanks.

I can't sign out of creativy cloud, the button is grayed out. Any help with this?

Could you please tell what the allowed maximum path length (Characters) is, for my Adobe Creative Cloud Storage? I've got files or directories that have a file path that are too long for Creative Cloud Services synchronization. Creative Cloud Desktop reports them as unsychronized. At the moment, i cannot change these names. For future prevention, i'd like to know character length restrictions of paths.  

Hi, I am looking for a Distribution Licence Agreement is required for using Adove Reader free version in our organisation. Kindly help me to get the same.   Regards... AK Karmakar <personal info removed-kglad>

My computer died during an edit, and after going to look and see if it may have been Autosaved, I noticed that the Recent Files on my Photoshop home page did not contain the roughly 30 files I have previously saved to the Cloud. I also just noticed that my cloud is full. Where might these files be? If I upgade my storage, can I get them back? These files are very important (as most people's are) so I happy to do whatever it takes to get them back.

I have been using Creative Cloud version 6.5 on my ipad pro. It has worked fine until the last several days. Now it crashes immediately after I open it. I have uninstalled and reinstalled it twice. I have signed out and back in twice. Neither of those things fixed the crashing. I would appreciate help from somebody so that I can repair this. Thanks much!Dave

Pourqoui certains mots clefs viennent s inserer entre les themes de mots clefs. merci pour vos retours

On May 17, 2022 the creative cloud app crashes on opening on all my Apple devices. I click to open and the app starts but then crashes to Home Screen. 🤷‍♂ Anyone else have this problem?Will 

Good Morning CC Community!The past few days I have been unable to get my creative cloud app to sync. I tried everything method I could find on this forum and on the internet. I contacted support and shared my computer to only watch them do everything I had done to try to fix this issue. Good news though, if you've tried everything else and still looking for an answer I have one for you. First I uninstalled Creative Cloud.I deleted all the Adobe files in my utilities folder: Adobe: Application Manager, Creative Cloud, Creative Cloud Experience, Installers, Sync Then I deleted this whole folder:/Library/Application Support/AdobeIf you have extenstions installed within certain apps besure to back those up:/Library/Application Support/Adobe/CEPI think those live primarly there and when I dropped them back in and launced the app they still worked.I did not remove the applications themselves just the support files. You will have to reinstall all the applications when you