Questions

Ich habe Illustrator auf dem iPad. Dort habe ich eine Datei gespeichert. Diese Datei kann ich über die Creative Cloud Applikation sehen. Über den Webzugriff ist sie auch unter "Cloud Files".Ich habe im Finder (Mac) einen Ordner "Creative Cloud Files". Dort sehe ich die Datei aber nicht.Dort sind nur Dateien, die ich mit InDesign auf dem Mac erstellt habe.Im Creative Cloud Webzugriff sind die Dateien, die ich auf dem Mac erstellt habe, unter "Synchronisierte Dateien". Irgendwelche Synchroniziergungsfehlermeldungen habe ich nicht. Ich denke mir, dass es recht einfach ist, aber ich verzweifele.  Was habe ich eigentlich vor?Ich will in einem InDesign Dokument Dateien platzieren, die ich auf dem iPad mit Illustrator erstellt habe. Die Dateien sollen dann auf dem iPad auch weiter bearbeitet werden und im InDesign Dokument auf dem Mac aktualisiert werden. Das sollte doch funktionieren, oder? Vielen Dank!

Hi there I  just downloaded all Adobe products for my uncle his laptop ram usage before was about 1GB to 1.5GB only using Chrome  . Now without using or opening the Adobe products it goes up upto 4GB without doing anything how to stop the HIGH usage of ram kinda annoying. 

About month ago CC wont launch on Win10. All apps like PS, LRC, Ai, etc. launch just fine, but services that I need to manage in CC launcher are not avalible, ie updates or font management. When I hit Adobe Creative Cloud icon in start menu, only grayed icon in systray is showed until I hover over it with mouse, than it disappear. I tried reinstall of CC, delete OOBE folder... Nothing helps. I do not want to completely uninstall all apps and lose my settings. What could be wrong?

i would like to create a HS football game program and save it to my cloud, then create a QR code and have spectators scan it to view the program.  can i do this by uploading the program to my adobe 

This message appears constantly and interrupts my work and lapotp use. It is extremely frustrating but it appears that the only way to get rid of it is to download the application and pay for it to then remove it. I am not willing to do this and need to know how to fix it. "Adobe Creative Cloud is needed to resolve this problem.  However, it is missing or damaged. Please download and install a new copy of the Creative Cloud from 'http://www.adobe.com/go/adobecreativecloudapp'."

Hi everyone, my first post (Everything always worked...)The Creative Cloud desktop does not show that I have lightroom classic installed (it shows the install button). It is installed and I can use it normally (and login in app) but unfortunately it does not update because Creative Cloud does not detect it.I tried the solution from the post where it said to rename opm.db but it didn't work.Also in another post it was written to wait. Unfortunately I have been waiting for 2 weeks and nothing.Do I need to try removing and installing again? Will I lose the lightroom catalogs and the work done?Anyone have any ideas what I can do?Thank you in advance!

Hello, community! For some reason the ability to send messages to people on Behance I can't send not only messages but also replies to messages. Tried to find something on the subject and contact Adobe, but no way to resolve the issue. I really hope you can help solve this issue! Thank you!

Hi,I am fairly new to Portfolio and I am trying to build a new version of my site. On my homepage I would like to have the navigation bar at the top, then a slideshow (4 or 5 scrolling images, 1 image displayed for 'x' seconds then replaced by the next, etc.) followed by a bio. I have been playing around trying to find a slideshow option. Please could someone confirm my thoughts that a slide show is not possible in Portfolio

I know this feature has been requested a number of times, but I'm just wondering if anyone knows whether or not the ability to password protect files and folders for sharing purposes is in the works? It appears to be a glaring omission to me, particularly as Adobe's vision for the Creative Cloud encompasses the corporate world, where security is obviously of great importance.Any news would be welcome.Best regardsLiam

Hello, I am on Windows 7. I get an error message "sorry we can't connect to the servers right now"  so I can't verify my membership. All I want is for my membership to be verified as I have paid for the year starting Februrary.I am anxious to uninstall all my Adobe software and reinstall creative cloud in case I can't access it again and recieve the same error message. I have 27 days left before it stops working. Can anybody help? Thank you.

It just doesn't work. I reinstall it and it still doesn't work. I'm on Windows 10.

Hi I am looking to redesign my site https://printersvalley.com/ and i wanna know if it also gives the same services as Figma to design my website.

Hey, i use the normal Adobe Photo plan with 20gb of Cloud storage.I just want to update this storage but there is absolutely no option available. Not in my Adobe Account, and not on the Creative Cloud website.I don´t want to buy a bigger plan, just upload the Cloud storage. Hope anybody can help. Best Christian

I've just downloaded Adobe Creative Cloud again after I deleted it before as I didn't need to use any Adobe apps for a long period of time and now I can't get past the 'Loading Creative Cloud...' screen with the spinning wheel. The 'Relauch' popup appears after a while of trying to load. Relaunching CC and restarting my computer does not fix this issue.Neither does signing out and back in, uninstalling and reinstalling CC, using the Cleaner Tool, repairing CC,  downloading from the alternate links for my OS or deleting OOBE files etc. from my user AppData. None of the current solutions online seem to help. If anyone can help me resolve this issue I would be very grateful. 

I have two MP4 files in my Creative Cloud Files folder on my local D drive and after syncing it doesn't play it just shows a still image and says OCTET after the file name.What does this mean? The other MP4 file plays fine. I have uploaded it twice with the same result.

I am trying to download creative cloud using play on linux on ubuntu. I have received an error regarding firewall and time settings. Activated firewall, time settings are good. Still i cannot download creative cloud. Any suggestions what i can do to fix this.

My account was cancelled because of my university so I have to change it, but I cant change accounts because creative cloud keeps telling me I've been signed out and that I have to sign in again but it doesnt let me, I have uninstalled and installed multiple times and the only forum I found that could help me doesnt work because my adobe creative cloud files that I am supposed to remove or change doesnt exist, please somebody help I dont wanna have to reset my computer. The forum that has the same problem as mine: https://community.adobe.com/t5/download-install-discussions/quot-you-ve-been-signed-out-quot-error-every-time-i-try-to-sign-into-creative-cloud-desktop/td-p/5570906/page/2

Hi, I use Adobe CC subscription on my laptop. I’m going to buy a standalone drawing tablet to speed up drawing. Can I use the same subscription on both of them at the same time? Can someone clarify please. Regards,S.

While in file explorer a large number of CC files (around 3,000) started disappearing. I noticed it was only files that were within the folder I had currently opened in file explorer. This happed on Monday and again today. A ton of important work were within those folders and I have no explanation as to why this happened. I was thankfully able to restore them from my recycling bin but need answers!

I've had this problem for about a year now, and I've tried all the basic solution out there, such as reinstalling the Nvidia drivers, using a fresh install of Windows, reinstalling all Adobe Creative Cloud apps, deactivating a lot of the background programs I have normally running, anti-virus, etc. Nothing seems to solve this issue, and it's quite frustrating because I have lost projects, hours of work because of it, and I'm running a licenced version of Adobe Creative Cloud, so it's quite frustrating to pay monthly for a service (which is quite expensive in my country) and still have those problems.The problem seems to occur when I'm changing tabs, from AE to windows explorer or the browser, etc... but I have had this issue happen even by moving my mouse across the screen, so it's really hard to know what is the cause. I tried looking into the Windows event logs, but I don't really know how to identify an error that could be related to mine there, so it didn't help.When it happen

Why do one of my users have 67 folders "Creative Cloud Files (archived)"  And 19 of them on almost 300 MB? 

Is there a way to add a social media share button to a page, or to an image in adobe portfolio?  Can't seem to find it anywhere. p.s. Is there an Adobe portfolio community? 

Hi!I found this guide about sync settings on Creative Cloud but I'm struggling to make it work: I don't have the icon at the lower-left corner neither the option for Sync Setting on my Preferences menu. (Link for the guide: Synchronize settings using Creative Cloud )The context: I use my Creative Cloud account on my personal computer and at school. What I want is be able to log in at school with my CC account and have my workspace ready. Right now, I'm using Illustrator but I would like to have the same for the other apps too. Is this possible?I'll appreciate some help! Thanks guys

Hi! I need to rename and move some files uploaded to my Creative Cloud synced folder directory. When I rename folder that contains some many GB of files, it begins downloading all contained files again. Is there any way to avoid this?I mean, if I rename folders in Google Drive, Google Drive just rename that folder and everything stays sync in seconds. I do not understand why Creative Cloud downloads all files again. It take me hours! And I need to rename and move many files and folders... Any idea how to avoid all this resyncing?

I have updated the permission for the folder located on my external drive.But when I try to import into this hard drive, the folder does not appear and the import does not work due to "External folder not writable". Please help!