Questions

[Moderator moved from Using the Community (forums) to Creative Cloud Services.] The shadow does not move with the text when you move the box. Corrects itself later, but a little difficult to say exactly what you need to do.

The thing is that I wanted to create a web site like this sevnuracar.com or this ericajane.co.nz and I can't figured out how they where build. I apriciate any colaboration.

My plan costs 12.09€/month every 9 day of each month, but 11 of November I received another charge 11,58€ and 1TB in the Cloud.Why?

I have repaired my Creative Cloud app, but each time I open it, I can only view my cloud documents for about 15seconds before cloud has an error in being unable to show my documents. I am currently working on an iMac v.10.14.6. I have all the latest versions of my cloud apps as well. Photoshop won't show my cloud documents. I still have over 900GB of cloud space still available. I am working via ethernat cable on a 1GB/s line. I have no idea why this keeps happening, but it's a problem as I require my cloud documents in order to do my work. 

I recently bought a new Mac Mini (the new M1 chip Mac), got everything set up as far as Adobe CC. The apps work and update just fine. I created a folder in the "Creative Cloud Files" area in the Finder for Work In Progress. I did this on the new Mini. Placed files in the folder and it synced fine. I also use a Macbook Pro 15 (Late 2017) Intel laptop. I sometimes use that as well to work on files. The folder created on the Mini synced fine and was there in the Creative Cloud Files area on the laptop. I later created some new files on the laptop from files in that synced folder. Saved those files to that folder on the laptop. A few days later I needed them while working on the Mini. They were not there. I checked to see if the laptop had properly synced the files and they had. They did appear on the web but apparently the mini is only syncing files created on the mini. When I go to the CC desktop app on the mini I get an error that states "Something went wrong." When I check if that part

I am on a Windows 10 PC. I have the latest Creative Cloud Desktop app - I know because between me and the Adobe chat person, it has been uninstalled and reinstalled 3 times in the last few days.The issue is with the Files Tab. Your Libraries is fine - everything from the online Creative Cloud is there. However, Your Files and Shared With You give me a cloud with an X in it and a message that says "You're Disconnected. Items visible while you were online will appear here when you reconnect" (Screenshot 1) Except I'm NOT disconnected, the cloud icon in the upper right says I'm up to date (screenshot_2), and all of the settings look fine. I spent an hour on a remote call with Adobe and they could not figure it out.Everything else seems to be working. Updates for the app and for my plan apps happened automatically, as I wanted them to.If anyone has any ideas on how I can get my files, shared files, and deleted files to sync, I'd appreciate the help.Thanks, Marcy

I used to send layers from Fresco into Creative cloud. It doesn't offer to do it anymore.… I don't know how to move my recent documents to synced files. When I am in Fresco and I try to open a recent document I can only open my synced files. Since I don't know how to move my recent documents to synced file, I am stuck… I hope that my questions are clearHow to move a recent document to synced files in the cloud ?How to open a recent document in Fresco ?Thank you for your help

Hello There,MY Behance Id has been private. My years of  hard work has been wasted. Behance please fix it.Any Soultion?

Hey guys,I have a pc with a small SSD and Adobe is feeling my Drive with +60GB of media filesfrom the adobe cloud. (to Users\username\AppData\... adobe ... Creative cloud libraries\LIBS)I tired deleting the folder, but it keeps downloading again after every restart!It's filling the drive so much windows can't keep working (13MB! left) is there a way to prevent that of make it download to a diffrent drive??)Already Disabled Sync and changed the Folder to another drive. Didn't help.. HELP?

I couldn't pay because I didn't have any balance on my credit card. Now I replenished my balance but it still says payment problem. Isn't it automatic?

I would like to be able to send clients a shared link to a folder of photos i've added to Creative Cloud, and them being able to download the entire folder. How do I enable this?

Hi, I have a question. Adobe account can only be used on one computer at a time. In the scenario where I used the account on my desktop, and forgot to close the software, and open the apps on my laptop. Does that cause any issue or affect my account's standing? Thank you! 

 Hey when i chance too a new macbook air i have lost some of my files and projekts  i had them in Creative cloud file and now its only a new. file  and a link too Creative Cloud. is it not saved them you have  it in the CC file? and is it possibole tooo get it back?Regard s Richard Peters 

My work bought the big license via a main mail address and assigned the one user to me and my mail address. When I log in with my mail add on the computer, I have full access. But when I use apps on mobile, I am asked to buy a license. Despite using the same mail address. Anyone having an idea why that happens? I shouldn't have to have two licenses? One for phone and one for my Mac. That sounds too odd 😊

I need to download all my Adobe Cloud files from my personal acocunt to my desktop, so that I can then upload them to my work account. I cannot for the life of me figure out how to do this. I would even be willing to go through the onerous task of opening each individual file and downloading, but when i try, I get a message that the download failed!Please help!

I'd like to download Adobe's ISO certificate to meet the standards for our security compliance. Where can I find it?Thanks!

New to the scene any suggestions?

Since upgrading my Mac, Creative Cloud wont sync any files or fonts. This is an issue throughout all apps. Creative Cloud gives me a constant loading screen when I try to look at the fonts. It's been like this for over a week. With Adobe XD, I can't even start a new file, since its trying to connect to the cloud to create one and the service/syncing is hung up for some reason.   My rig: MacBook Pro M1 Max 2021OS Monterey Things I've already tried that didn't work: - Closing & opening CC- Uninstalling & reinstalling all apps and CC itself.- All apps are up to date with the latest versions. For XD, yes I went to that error message page and tried everything that was listed. Nothing has fixed it yet.I could really use some help.  

When creating Target Recommendations the recommendation will display for a half a second then disappear from the page.  With A/B tests we are able to code a small time delay which resolves the issue but for Recommendations cant seem to find the option to do this.   Does anyone else have any experience with this problem?

I pay for Adobe every single month, so I already know it isn't anything on my end.When I went onto my portfolio, I was mortified to see that all of my collages, graphic design, GIFs, film photography, digital art, all vanished. Yet, all of the captions and alt text remained. So, what do I do? 

Hi,What is the higher resolution / quality for a video in portfolio ?Can I upload 4K video in portfolio ?Otherwise, how to do it ?Thanks

Hello,I would like to know is there possibility to subscribe to albums/pages/projects which are on my Portfolio?For example: I have an photo album there and I constantly update it by adding photos there, but it would be very nice feature to let viewers know that album has new content now, go and check! Is it possible to send out an email notification whenever album gets new content? Or if Adobe does not support it maybe there are some integrations / hacks how I can achive it?It's pretty troublesome to send out a message to everyone who has access to album that "hey i just added two new photos to album, go and check it out".For example, DropBox has this feature - when shared folder gets new content then email is sent out to those who are involved. All the best!

I don't mind paying a subscription for Photoshop. I really don't. But I do mind what the Creative Cloud desktop app is morphing into. While I am sure some get use from it, for many users, the Creative Cloud desktop app is an annoying, bloated waste of resources. Adobe, I've seen the complaints on Twitter, in forums, and other online avenues for years. No doubt you are aware of all of the issues (if not, you should ask yourselves what you're doing wrong to be so blind to how bad an experience CC is for a lot of people), so there's no reason to go over them again. What I'm asking for is some respect. I pay you every month for the software I want to use. What I do not want is you continuously pushing a bunch of stuff I do not want or need as a part of that deal. Just let me run Photoshop in peace.

Hello, I am new to CC.Could you please provide step-by-step instructions on how to delete files from CC?Thanks

Is there a way to fix this so I can get back to work, or is this an Adobe thing and I just need to take extra steps to avoid rendering with AME until it's rectified? Thanks for your time (forced to choose one of the not relevant topics provided, so chose "libraries")