Questions

Our library is quite large and shared between about 40 people. It is extraordinarily slow to use. I've been trying to organize it into groups and subgroups and it takes many, many seconds to react to me selecting one single thing. Have we overloaded it? Are there recommended limitations? What have we done wrong? Our content is a mix of photography, paragraph styles, graphic elements from InDesign and Illustrator, text blocks with standard content, icons and color swatches. What can we do to speed it up?  Thanks

Hi all, I've been personally contacting Adobe many times before but they keep on ignoring the core of my message. Am I the only one using the MyPortfolio feature that hates the Full Screen message when going full screen on video playback? We're currently 2025, I'm sure our site visitors know how they close full screen video playback. Please back me up on this so this stupid feature gets taken offline sooner than later 🙂 Cheers!Joris 

I just discovered that Adobe has removed the fonts Franklin Gothic URW Demi and Franklin Gothic URW Demi Italic from their themes in Adobe Portfolio. Honestly, it’s very frustrating to work with a service that not only feels neglected by Adobe but also seems to be getting dismantled. I suppose it’s time to look for an alternative, as they’re probably investing everything in Behance Pro… it’s a shame.

Its about time Adobe implement a captcha for the contact form in Adobe Portfolio websites. The flood of spam emails of bots sending USA is ridiculous. The system seems to be 15 years outdated already. Do something Adobe, apart from hiking up prices.          

 And why do I have fifty of them? 

I'm loading photos in 7 batches after I load the 4th batch and ask the portfolio to update it replaces the 3rd batch with the 4th so I end up with two copies of the 4th batch  but no 3rd . Tried different computers with similar results. Used portfolio for years and never had this before. 

I spent months figuring out why I couldn't sync libraries. Because of this, fonts weren't syncing and applications weren't working properly. Always with multiple crashes.I tried everything, reinstalled, used CMD+OPT+R.I used the Creative Cloud Uninstaller, also used the Adobe Creative Cloud Cleaner Tool. Restarted, did a fresh System installation (Mac OS Sequoia) and it still didn't work.With the log tool I saw it was a PERMISSION error. And for some reason, my user didn't have full permission in the Adobe directory.Because of this, Core Sync wasn't working properly, affecting the entire structure.How did I solve it?Reset your user permissions with the command: sudo diskutil resetUserPermissions / id -uRestart your macUninstall using the Creative Cloud UninstallerNow use Adobe Creative Cloud Cleaner and clean 1 by 1 (this will effectively reset what you have synced, so if you depend on something local, make a backup first)Download Creative Cloud again at: https://www.adobe.com/download

Hi. I currently use an old program called lightbox to upload my pictures to create galleries for each of my clients. I was bought out by another company and my website will be going away. Can others here tell me what they use to do this? I'm hoping there is a way I can do it all through adobe (and free) but I can't really come up with anything. Can anyone help?  Thanks. 

Hello, when I add a photo grid to my page and upload images, they do not show up as a photo grid, they show up as separate images. I'd like a photo grid and I've tried vertical and horizontal aspect ratios, both together and separately, with only one aspect ratio. Is this a known issue or error on my part? Thanks, Shawn

I must be grandfathered into some old plan, because for the life of me I can't figure out what my plan actually is and what it will cost when it is time to renew.I used to pay for the photography plan. Then I moved completely to Lightroom CC.My account shows I am subscribing to a 20 GB plan.Lightroom CC, on the other hand, says I am using about 200 G out of 1 Terabyte.I am paying $127/year.Is that because I am grandfathered into some old plan or is that going to change?Here are the screenshots:

Al descargar creative cloud en mi PC de escritorio tarda mucho en cargar y no me deja descargar el programa que estoy pagando, ya he probado desinstalar, cerrar sesion, reiniciar la PC y simplemente no funciona,, mi sistema es Win11 Pro, Ryzen 7 5700G,  RTX3060 y 32Gb ram

I looked for a Portfolio forum to post this in but could not find one. I am wondering if there is a way to syle the captions differently than the theme default. Currently the text is white on a faded gray bar over the bottom of the image but I would prefer gray text below the image with no bar. Thanks!

Hello,How do I completely disable creative cloud sync permanently and delete the  folder that was added to my file explorer without my permission?I do not want to puase the syncing. I do not want to use the service. I will never use the service. I have a cloud service from a company that actually respects privacy. Please let me know what needs to be done. This is an essential feature and if there is no way to competely turn it off every time, then this is malware by definition.

So I set my settings a long time ago, including changing my avatar. Today, I have a different profile image (default?) for all my desktop apps:and in this forum: than the image i selected and see when i log in to my adobe account in the adobe website:What might be the reason and how to fix it?

After the latest update to version 6.1.0.587 my copy of Adobe Muse will no longer open.It partially loads, and then just closes.In the Windows 10 logs I'm seeing - Application: Muse.exeFramework Version: v4.0.30319Description: The process was terminated due to an unhandled exception.Exception Info: exception code c0000005, exception address 0000000000DEE917 Followed by - Faulting application name: Muse.exe, version: 2018.1.1.6, time stamp: 0x5d3ed771Faulting module name: Muse.exe, version: 2018.1.1.6, time stamp: 0x5d3ed771Exception code: 0xc0000005Fault offset: 0x000000000060e917Faulting process ID: 0x3150Faulting application start time: 0x01da33a19cf3e497Faulting application path: C:\Program Files\Adobe\Adobe Muse CC 2018\Muse.exeFaulting module path: C:\Program Files\Adobe\Adobe Muse CC 2018\Muse.exeReport ID: 8266414e-2cfd-4801-b0e4-a5257678bd62Faulting package full name:Faulting package-relative application ID: Anyone any idea why this is happening?I have unins

I need to install Adobe Muse to make some changes to a client website. The instructions on adobe help are outdated (as so often is the case). Could someone please send me a link where I can download Adobe Muse? Thank you. link

I have a range of images I've exported from lightroom. These are all jpg file and I've tried to add them to the cloud storage via either photoshop or creative cloud. Creative cloud does give me an error, but it doesn't make sense.The error I get is this (filetype not supported) It is a jpg file - which should be supported. It's been exported as a jpg via lightroom.  I've loads of files, and they all give the same error. Plus I have lots of free space in the cloud.Why would I be getting the error? I've attached one of the failed files.  

Needing some advice- in Adobe Portfolio, I am looking for the pages to display at the same 90% width but when I add images side by side the folio site adds its own padding which makes them display wider (as seen in the image below). It's fine on mobile device but not on web, I have tried inserting them as photo grids but then on mobile the images arn't as big as I would like them. Any help would be appreciated! Thanks 

You may wonder why I want to move from Wordpress to Adobe Portfolio considering Portfolio, to me still seems to be a hobby rather than a serious business for Adobe. I like its simplicity and the ability to link the pages to Adobe LR. Plus, it comes at no additional cost to the Photography plan.   Is there a tool/mechanism to migrate my site from Wordpress to Portfolio? If there is one, where can I locate the documentation for it?

Adobe relies on encryption for both the transport and storage of dataWith regard to data transfers, all administrative communication with the servers takes place via encrypted tunnels and sessions.For data storage, all data in Creative Cloud and Document Cloud is encrypted.However, data protection experts are of the opinion that the various encryption measures only represent a suitable additional protective measure if the key remains with the person responsible or an external key service.I therefore need a simple answer to the question of how the keys are stored at Adobe.Where is the encryption keyes stored? Who has access to the key's?Is it possible for anyone else to decrypt the data?Is the data stored within the EU, if no in wich country ?

I've tried to set a Sitewide Password, only for the password to not be accepted. I have now tried to remove the Sitewide Password, publish the website - and now there is still a password protection on the site. I've submitted a ticket that was closed in 25 minutes with zero reply from Adobe. Tech support on chat told me to wait 5-7 days for a reply. Hard to do when my ticket is closed. Has anyone had this issue and found a solution? Thanks so much for any insight. 

지금 전체적으로 크레이티브 클라우드가 문제인 것 같은데그러면 어도비 앱들은 어디서 받을 수 있나요(모든앱플랜 학생할인으로 사용하고 있습니다.) 

I am working with the 'Ludwig' theme on Pf and need to know if I can flip the positions of the pages and logo here. This means the logo is on the left of the screen and the page titles: work, play, and contact are on the right side. How can I achieve this?

I am working in Illustrator across multiple devices, and I want to put these fonts on CC so I can use them on my iPad. When I try to upload a .ttf or .otf file to CC, I get this error message:From my understanding, these file types should be accepted. I downloaded them from free online libraries over the years, so could it be a restricted rights issue? I have attempted multiple fonts and they all get the same error message.

Hello,I cannot enter my behance account (i did it in China)now I'm in France and when I enter behance I have empty page with the "you do not have access to this product"Can anyone advise how to solve this problem ?thanks in advance