Questions

Hola!Tengo un Macbook Air M1 nuevo y estoy teniendo problemas con la app Creative Cloud, ya que me abre y todo bien hasta que quiero hacer click en cualquier parte de la ventana, no pasa nada, no puedo actualizar ni descargar ni apretar las categorías. Nada de nada. Solo puedo hacer scroll.He buscado a ver si alguien tiene el mismo problema, pero no encuentro información. ¿Alguien que me pueda orientar?Muchas gracias por leer.

i made a video and want to sync it to work in another station but it wont sync! when i drag it in my creative cloud folder it doesnt give me the green check mark it just has two arrows at the bottom left 

I am trying the Adobe Creative Cloud app on iPad. I can browse the cloud documents - gives a nice overview, can browse directories etc. (I had a problem adjusting folder sorting, but restarting the app fixed it.) Is there any way to launch "Photoshop on iPad" on a document from the cloud documents view? I cannot work it out. I can see a preview of the file, but not open it in the Photoshop app. I like using the Creative Cloud app to browse cloud docs as it shows *all* documents in a folder. I have a mix of Photoshop and Illustrator documents, and viewing cloud docs from inside Photoshop on iPad only shows the Photoshop files.

All of my presets are gone after the update.... can someone please help me with this? It's going to take forever to redo all of them....

When I click the "save animation preset" or "apply animation preset" button it does not make me save or add a preset without giving me any mistakes but it does not make me do anything. how do I do that?!!!

Hello, I am looking to gift the Photography plan to my Dad. Is there a preferred way to do so? Also, he currently uses CS5 - he wants to keep both for now. Is this possible? Thank you!

Hello, I live in Canada and would like to gift the Photography Plan (20GB) to my Dad. He currently has CS5 and would like to use both. What is the best way to purchase for him? Redemtion codes do not work in Canada. Thank you!

 Already customised mixamo characters,,, Can I use  mixamo characters freely for YouTube videos without any Copyrightclaim or copyrightstrike ???Please reply 🙏🙏❤️❤️

While Creative Cloud desktop app worked relatively flawlessly for years, now it became a constant nuisance. Namely, I get the Error 131: Unable to sync all the time. It first happened a month ago and I was able to solve it with a help from the forum:https://community.adobe.com/t5/download-install/can-t-update-creative-cloud-desktop-app-error-131/m-p/12014013#M530786 However, it was a complex procedure that required to reinstall the app and go through some other hoops, so obviously I'm not going to do this every time. Repairing with Cmd-Opt-R doesn't make a difference. The link to error troubleshooting advises to close some processes in Activity Monitor, which also doesn't make any difference. Plus if those processes should be closed, then why the app doesn't do it itself? https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html?trackingid=CZY71YK2&product=Creative%20Cloud%20Desktop&product-version=5.4.5.550&mv

Bonjour,Dans un dossier temporaire, j'ai le dossier "NGL" qui est apparu le 13/06/2021 et je ne peux pas le supprimer.Dans ce dossier, j'ai plusieurs fichiers dont certains que je ne peux pas être supprimés ;  1) - NGLClient_CCXProcess1.ngllogcontrolconfig  2) - NGLClient_CCXProcess14.4.logD'autres que je peux supprimer :  3) - NGLClient_CCXProcess14.4 2021-06-13 16-10-01-777.log  4) - NGLClient_CCXProcess14.4 2021-06-14 11-48-17-754.log  5) - NGLClient_CCXProcess14.4 2021-06-14 19-53-18-117.log  6) - NGLClient_CCXProcess14.4 2021-06-15 11-58-27-742.log  7) - NGLClient_CCXProcess14.4 2021-06-15 19-06-27-593.log  😎 - NGLClient_CCXProcess14.4 2021-06-16 11-01-20-256.log  9) - NGLClient_CCXProcess14.4 2021-06-17 11-24-03-528.log Je souhaiterai savoir pourquoi je ne peux pas supprimer les fichiers 1 et 2 ?Je souhaiterai savoir pourquoi je peux supprimer les fichiers 3 à 9 ? Voir ci-joint les fichiers 2 à 9 Merci par a

I'm trying to download Creative Cloud to my Mac and it keeps stopping the install at like 20%. 

I want to get ISO or get some verification of ISO 9100 and ISO 14001. Where can i get them?

I'me currently working on the adobe suite 2021. I've a laptop and a home PC. I've recently tried to use Creative cloud on my home PC, which I wasn't doing until now, but looks like all my settings have been reset. All the software I use have been factory reset.So can we sync settings between computers in 2021 ? Thanks for the helpPS: in the settings of my creative cloud, synchronization is activated so that's not it. 

since a few days my CC-apps such as InDesign, Photoshop or LRC and even CC are closing unforeseeable; Adobe Help Center is supporting me, but we did not find a viable solution unless creating a new admin-account. Any ideas are very appreciated! Thanks in advance.Peter

I was having issues with my wacom (recurring ones) and went about my usual restart/replug/reinstall drivers when I thought maybe I would update to the newer driver for Windows. So I installed the latest windows driver and now I've broken everything. Adobe CC or another other Adobe program wont open, nor will Sketchbook pro. When I try to uninstall CC it tells me I have to uninstall all adobe programs first. Is this true? Is there a work around? I've since uninstalled the update but the errors continue for this "MSVCP140.dll" file  

Hello, our organization just got Adobe Storage Cloud.  Do you know if a tutorial exists on how to use it to its full potential?  I've checked on Youtube and Adobe site, without success.  Thank you! Sophie

What ever happened to picking up the phone and being helped.

I am unable to use CC library across different platforms because it keeps giving me an error that I don’t have access to it. But it was working alright till last week. Tried updating and rebooting, didn’t work. Checked with IT person at my organisation, he said licensing looks ok. Then what could be the issue?

I just got a new workstation, a new M1 Mac Mini with the most current MacOS, Bug Sur. On my previous workstation, I could search for a type of file on my network and Finder would present a field of all of the files that matched with preview thumbnails of the file. This is instrumental for my job, to be able to find a file visually out of hundreds of the same file type. On my new workstation, I am only presented with icons of the applications in which they were saved. Luckily, I was able to retain my previous workstation, so I can visually search using that set-up, but I sure would like to be able to do that on my new one. I need this...  ...not this.  Could this be an Apple OS issue or an Adobe issue? I don't know. I'm just trying to do what I need to. 

Here I go again, it seems.  Another difficulty arising since upgrading to M1 chip Mac.Before the upgrade, I viewed all my synced Creative Cloud files directly from the finder on my Mac.  Any addition/subtraction there was representled on CC web quickly and reliably. When upgrading to the M1, I finally received info from Adobe to access a download for a M1 specific CC app.  All seemed to work well.Today, I used Bridge to open a temp folder saved to my Creative Cloud Files that is saved to the user file on my Mac (the one that worked flawlessly until the M1 upgrade) I use when I save pictures from my Photos app on my iPad/iPhone.  The folder was empty.  When I opened the folder directly from the finder, it WAS empty.  However, when I open _Cloud documents.webloc and I view the synced files there, that folder shows the recent additions of pictures I had saved to that folder from my iPad.  When I choose to open my C Cloud files from thew menu bar, the fol

The contributor page will load but then the dashboard constantly tries to update and while that is going on, no other function is enabled including uploading photos.  I have given it a couple days thinking it was a glich on Adobe's end that would resolve itself but no.... still happening.  Ideas for how to get on with the job of upolading?? 

Everytime I start my MAC this error window pops up. And everyday I either hit Quit or Repair wich takes me to the installation process. How can I fix this?

Hi,I need the customer level attribution data from algorithmic attribution in adobe analytics into BQ. Kindly help me understand if/how this is possible 

Hello, I have a library sync and update issue on XD since the last Creative Cloud update.Since then, I can't update my XD library and I don't have access to my latest components created since.I have endless update requests that are not working

Most of the app's ibn Creative Cloud hace been updated to natively support M1 Macs.  However, the Creative Cloud app hasn't.  Any timeframe for this?