Questions

Hi, When I open Creative Cloud I have 6 uppdates. But when I try to update them nothing happens? Tried to with the all button and individual. I have restart Creative Cloud, restart the computer but still nothing?  I have a Mac Studio OS Sequoia 15.1.1 (24B91). Thanks in advance!/thomas

I was running CleanMyMac and I see a lot of Launch agents that are listed as disabled. Can any of these be safely deleted? I am running a MacBook Pro M3 Chip with all of the latest Apple & Adobe Software:  

I am using an individual Creative Cloud account and am trying to share files using the Projects tab in the Files section in the web app with another individual plan. Both of us have 100GB storage at the moment - I will probably need to upgrade to 1TB in order to be able to save all the files I need  for this set of projects. My question is, how does storage for Projects that I am sharing with other accounts work? Am I the only one that needs to upgrade or does the other account accessing the shared files also need enough storage for the combined file sizes? Thank you,

Prior to the 4.7.0.400 CC release, there was a panel option to reduce the size of thumbnails in the Libraries panel. Now all of the icons are a medium/large-ish size. The option for reducing thumbnails sizes still exists in Layers, but why remove it from Libraries? The two screenshots immediately below are of my current Library view and the panel options, which show no ability to customize the list. Also, here is an image from an Adobe artist blog (Julieanne Kost) that shows the previous list option as a smaller thumbnail (right panel).Am I missing where this panel option is, or has it been completely removed?

"I was searching for a project in my moodboard that I saved about a year ago, but I can only see the most recent 40 projects. How can I access the rest of the projects saved in my moodboard? Is this a bug? I’d really appreciate any help. Thank you!"

I hve 370 photos on my mobile app. When I try to sync these photos to my desktop the syncing is stuck at 1777. Not sure where the other photos are coming from. I checked the adobe cloud and i cant find any additional photos except for the 370 and yet they are not syncing. thanks for any help.

It still shows the right number of my collection, but I can only see half of them and the rest of the projects won't pop out, and there is no scrolling down or "more" button to show the rest of it. Does anyone know what's going on???   

I have moved away from Adboe CC in the previous years and am using a different service to host my website.Previously, I had tomgrahamdesign.com connected to adobe portfolio. Now I've moved it to Wordpress.However, when navigating to that domain, I get a bunch of certificate errors and eventually it takes me to the page: https://portfolio.adobe.com/missing I tried to follow these instructions to specifically "unhook" Adobe Portfolio from my domain: https://help.myportfolio.com/hc/en-us/articles/360051161254-When-your-domain-name-no-longer-points-to-Adobe-PortfolioHowever, the controls in my portfolio are disabled. (see attacehd screenshot). Any assistance appreciated. Thanks in Advance. Tom

Hi everyone, If I use use the Portfolio included with my subscription does it take some space from my Creative Cloud storage? Thank you

On my phone everything works fine on my pc the plans are not displayed and I can't download anythingI cleaned the browser cookies and deleted everything from Adobe.I don't know what I can do please help meEverything is displayed on my phone and all programs work.

Je voudrais savoir pourquoi je perds des fichiers dans creative ?Merci

Adobe portfolio is missing the option in its "social icon" section for us to add links to our threads accounts! Please update Adobe!    [Topic edited for clarity by moderator.]  

Hi, I can't find the button through which I entered the admin panel of my website on the Portfolio. Where is she now? When I try to click on the "Open in Browser" button on the "Portfolio" application page, nothing happens

The name of my external SSD drive, connected to my 2020 MacMini through a hub, was modified with an extension of "1" at the end. Its only noticeable because my cloud backup service (backblaze) doesn't recognize the drive anymore.I worked with Senior support at Apple and they cannot solve it over the phone but in working with them I narrowed down that this change, including permissions, happened after I newly installed Adobe Cloud and my favorite programs. I have tried to rename it back to the original name without the extension but it will not rename, even after removing the "Admin" permission that Adobe Cloud modified when I clicked "Allow."How do I get rid of this extension?  

When I tested the contact form it generates an email from:Adobe Portfolio...Is there a way to change this?Also is there a way to change what the subject header says?  

Scusate l'ignoranza e l'ingenua domanda, ma a cosa servono i 1000/1000 crediti mensili che leggo nello status del mio abbonamento? 

Hey I am using the Creative Cloud Desktop App on my Macbook pro. After getting a notification on my laptop that I have run out of storage space, I realised that all of the files I have saved in the Cloud are also saved on my laptop and using up a lot of memory.This may be a silly question but how do I stop this or is it possible to do so? I thought Creative Cloud was a Cloud service, to free up space and eliminating the need to save large files onto my laptop.Any help would be great thanks!M.

Hello, I have tried all of the suggestions on different platforms and the problem subsists. PLEASE HELP!

Olá. Não consigo fazer com que a biblioteca da Creative Cloud faça a sincronização de forma correta. Já reinsntalei o app e também reiniciei o mesmo usando os atalhos Ctrl+Shift+R. Em um primeiro momento a sincronização é feita mas logo em seguida volta a falhar. Tentei excluir a pasta Creative Cloud Libraries, conforme o site da Adobe orienta, mas não consegui. Ao tentar deletar a pasta o sistema diz que preciso da permissão do usuário, no entanto sou administradora do pc em questão. Como faço para resolver esse problema?

Adobe Creative Cloud no me permite descargar un archivo de su nube que es mayor a 2G pero si me permitìa hacerlo antes. No se que pasa, solo dice que pida ayuda por acá, lo que significa que esa nube sólo me está haciendo perder archivos y necesito resolverlo. Alguien tiene idea de cómo es el proceso? ayuda por favor.

Why when I save documents on my server doesn't it get synched to my cc account?

Hi, Many of us are unable to run CC Apps (especially Photoshop, Lightroom and Bridge) unless launched as administrator. This problem is lasting since years but nobody seems to care about it. The usual anwers (checking permissions, re-installing apps, re-installing Windows, creating a new user account, talking about corrupted files or system - that many corrupted data or systems, really ? - etc.) don't help. They are just a loss of time. The error messages emitted by the app about denied access to a folder or a file are stupid enough to not specify which file or which folder. A lot of users have spent hours following the above mentioned advice without any result. Trying to examine the many log files spread by Adobe CC on our disks is just a nightmare. There's another related problem that also needs to be fixed : Photoshop will not list as possible scratch disk any other drive than C: ... unless run as admin. I have noticed that similar problems exist on the Mac. Forc

Why do I keep getting an error message that my storage is full? I have permanently deleted almost all of my files. I’ve kept a few but I was able to do so much more before. I have been battling this issue for quite some time and can’t figure out how to resolve it. I would love to keep creating documents and posts for social media via the adobe express app but my storage being full won’t allow it.

I am unable to find a way to upgrade my cloud storage for lightroom from 1TB.  If I click no the upgrade storage within the Creative Cloud App on windows I get the error message - 'This page isn't working right now. If the problem continues contact the site owner.' HTTP ERROR 431.' This has been the case for at least the last month.  If I try to upgrade from the Lightroom App on windows I am taken to my account page but there is no option to upgrade there. It seems an un-necessarily difficult to simply upgrade to a higher storage tier? 

Hello,I mistakenly deleted some elements/files (not the whole library!) from one of my Adobe CC libraries. A prompt message with Undo appeared for 2 seconds. I noticed that button too late. After I went to the link https://assets.adobe.com/deleted to recover my assets. I used to do it before. But my assets were not there.My question is there a way to restore the files from the library? Thank youP.S. iMac | Apple M1 Pro | Ventura 13.6.1