Questions

I had serveral moodboards on my behance account. Now since the latest update all my moodboards are gone and my account looks like I did nothing before and is empty of all the stuff I saved. What can I do to get my moodboards back? Also my profile before?

We have a large touch screen at our event and will run a slideshow from this for visitors to browse a series of articles (saved as pdfs). I can link the pdf to a slide and when running in slideshow mode, the pdf opens perfectly, but how do I force the user back to the slideshow once they've finished reading the pdf? There is no keyboard or mouse of anything attached to the touch screen.Any ideas on a solution even if it's a workaround? Thank you so much. (Note we have 50 slides, each one links to a pdf document. Some pdf documents are 130 pages long)

Hi, When I upload audio to my portfolio site, I get a message saying that my content has been uploaded but is being converted. This conversion never completes and the audio player never loads, even after MANY hours waiting. My files are mp3 and no more than 2MB each. Is there a workaround or a timeline for this issue to be fixed? Thanks!

Hallo zusammen,ich habe das Foto-Abo mit 20GB. Und ich hätte gern einfach ein wenig mehr Cloud-Speicher.Habe ich wirklich nur die Option, 1TB für rund 11 Euro zu buchen oder mein Abo zu wechseln? Gibt es keine Möglichkeit, pragmtisch einfach nur 100 oder 200 GB für 2-5 Euro hinzuzubekommen? Gruß

Should I install the Google analytics tag on each page of my Adobe portfolio or enter the ID code is enough? Google analytics says that (see attachment) Is it working with only the ID connected ? What's the difference with put the embed code on each page ?   Look at the screenshot for more comprehension.   [Topic edited by moderator for clarity]

Hello! I have a Macbook, and I had a ton of picture files for work stored in the Creative Cloud on my desktop. The Creative Cloud shortcut has disappeared from the finder app, and I cannot locate all of the folders that were in the creative cloud application on my desktop. How can I access all of these files? 

Just that, why does it have to be thay way? Its literally nonsensical, it doesn't let me update anything at all, it stops

I have a problem every time I use Adobe. The data is very distorted. Is there a direct channel to complain? Because I am a newbie. Thank you.

Hello, i was making na animation.After a while it closed by ti self, and when i tried to access it, a menssage apeared saying "Problem opening the file".I really hope you solve this problem, as this animation took two many time.Thank you very much for your attention

Adobe cloud storage amout will not go to zero. Permanetly deleted everything and still I have 11.2 GB of ghost files I cannot find. Any easy solutions for this? Wish I could just purge everything. Thanks

Hello,I've been experiencing an issue with all my Adobe apps (except the main CC app itself & Acrobat). It's not very consistent, but I've been getting an Error 205 whenever I start an Adobe application. Here are my notes and observations about the whole problem:- I use Windows 10 x64. Latest version in all the apps.- It's really incosistent but most of the time, when I launch an Adobe app, I will get the 205 error. And once it happens, it starts happening every time.- Tried out everything the official help post (https://helpx.adobe.com/download-install/kb/fix-licensing-error-205.html) said (cleared out my Credential Store, restarted Windows, logged out and logged back in etc.) the problem does go away for a bit but eventually comes back.- I've also tried out a lot of the things that were said in similar forum posts (restarting Windows, logging out and logging back in etc., restarting the Credential Manager service, removing the Adobe credentials both through the Control Panel for

Hello,I wold like to show on my smart TV photos stored in Creative Cloud.  is that possible ?  Is there an app that I need to install in my smart TV to connect to my creative cloud ? 

I have purchased a CC plan and so far, as part of this plan, I also had the opportunity to use the application after installing this service on the iPad. So far, because after buying a new iPad, I discovered that the CC application is no longer in the Polish Apple store. This is important because the applications were installed on the iPad from the CC level, while when you install programs directly from the store, the Company requires you to buy a subscription. Unfortunately, questions to the guardian end with a referral to a page with a link to install a non-existent application.

When I enter my account, it goes directly into a company account, while I am a student, and it does not give me the option to change it, so the corresponding programs do not appear

So sometimes when I launch the desktop app it displays as nomal, but recently on the left side bare where it says Apps Files and Marketplace, the Files section is just completely absent

 Hello, I am running OS 10.13.6 on an iMac 2010. The agent on Adobe chat was very helpfull, but advised me that I need at least system 10.15 to be able to run any available Creative Cloud software, that he can supply links for.  I am unable to upgrade, the hardware is too out of date. My Macbook was stolen, and I just need to use Photoshop CC and Indesign CC for a few days in order to get any work done, until my Macbook can be replaced. I was still running compatable Creative Cloud apps until January 2024 on this Mac. I am getting desperate trying to find a short term solution. Any expert advice will be greatly appreciated.

I treid to intsall Adobe CC but it dosent work i click on the download button but  it never starts it dostent matter how often i click.IT is not only Adobe CC but all other things they dont download i tried the CC cleaner even though i dont had any adobe apps i tried using a diffrent browser but it didnt work im using chrome i tried to install other things (a nother browser) but  they worked. I dont tkink something is wrong with my system because only adobe thngs dont download   

adobe cloud keep getting stuck on this loading screen and other things like photoshop have just stopped opening because of the cloud and i have tryed uninstalling and reinstalling but nothing changes

For several days, I've been trying to install the Creative Cloud mobile app on my iPhone with no success. The app does not appear when I search on the Apple app store. When I use google and then click directly on the link to the app store, I am told, "This app is currently not available in your country or region." I am in the USA and my apple ID, billing address, and Adobe profile are all based in the USA. Any ideas? 

I just renewed my adobe plan and my portfolio site is gone. Can't find it anywhere. I used the same email and account to renew my plan. Can someone help me out?

I was following the following guide for EDS https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/edge-delivery/wysiwyg-authoring/edge-dev-getting-started and I saw that we need a GitHub account. In the company we don't have this type of repository and we are wondering if there is another alternative to use other repositories. Thanks in advance!

I understand Adobe is discontinuing collecting analytics from 15th October 2024 on its online dashboard but my document published approximately a month ago is already showing no views/visitors. How do I retrieve the existing data that has been collected up to now? 

Hola, tengo una cuenta de empresa y había creado un portfolio en adobe portfolio, pero hemos adquirido una licencia de photoshop y se ha creado otra cuenta y al arir el portfolio no sale la web, he intentado migrar la cuenta pero al ser las dos con el mismo correo no puedo. Se puede eliminar una cuenta sin que me quiten la licencia asignada a esa cuenta para que estñe todo en una sola, donde se creo el portfolio y no tener que crear otra web?, por favor necesito ayuda para recuperar mi pagina web.  Saludos

I've read through this thread hoping a solution would be available. It's very frustrating to work with white assets. I had an error a while back that reset my library and I had to restore hundreds of assets. There are duplicates everywhere with repetitive names like "Artwork 250, Artwork 251", etc. It's impossible to know which assets are which when the thumbnails have a white background. I've had to restart, reupload, and rename as I go because after they are uploaded to the library I can't see what the thumbnail is. It's hugely frustrating and a waste of time. Hopefully, with enough community distress, Adobe will actually fix this issue in their libraries. Fingers crossed!

Hey This is my first post here, hoping I am asking in the correct category. I have the following site :  https://saevarjon.myportfolio.com/ Problem that I have is following1) When I share specific site on my portfolio to my social media I get no image displayed.When I post https://saevarjon.myportfolio.com/football the category it self, I get the first picture from the collection not the cover picture.So my question is, is this some missing configuration on my half in the portfolio or something related to FB? Sævar