Questions

The Creative Cloud Desktop app shows 6GB of data used, but I don't have any documents saved online.What gives?

adobe cloud desktop libraries sync error Creative cloud services are blocked please check your firewall settings. I was using crack before. Could it be because of that? I would appreciate it if you could help me.

Unable to navigate help options or find HELP regarding the inability to organize, duplicate or move files between folders using CC app on iPadPro....2 years its never worked I get "unable to...." please direct me to comfirm this cannot be done (so I can stop wasting my time trying?). Thank you.

Hi there! About two months ago my Adobe subscribtion all of a sudden stopped working.  I've got the student license with reduced price due to attending university. This had worked well for about 8-9 months, when all of a sudden I lost acces to my programs. When checking out my Creative Cloud, it says "start trial" for all my previously working and downloaded programs, which I have used alot.When checking with my bank, I can see that I'm still being billed my monthly fine, as if the substribtion is still active. I also checked with my coworkers and classmates and I'm the only one to have come across any issues at all.  I've spend couple of hours on trying to reach adobe support, but they dont seem to have any phone or chat options for me to reach (in Denmark). So now I'm trying here, hoping to get any insight on what to do.  Really appresiate any help on this issue! - Jacob 

 Hello, i am contacting you becuase i cant seem to open my adobe creative cloud set up.What happens is that after i download the set up on my computer and try to enter the exe file it just wont open; i noticed that windows reports a problem on my task manager when the cc task is open and it just closes within a few seconds.Do you have any idea of how this could be resolved? Thanks in advance.

I have a client who doesn't have the newest version of adobe and is getting this message when inviting to edit.Is there any way to have her review? Thank you.

I'm coming from adobe Muse, and so far I'm liking portfolio, but one thing I can't figure out is how to get the spacing consistent between the desktop and mobile versions. For instance, I'll set the spacing on a grid for the minimum spacing, and on the desktop it will appear around 1-2mm, but on the mobile version it will appear around 5-6mm or sometimes even more. Note: I have not yet published a site. I am going off the preview in Adobe portfolio itself. Is it possible this is just a preview issue?

Bonsoir.Depuis la dernière mise à jour de l'application CC,  j'ai un point d'exclamation sur l'icône CC alors qu'il n'y a rien de particulier (ni notification, ni problème de synchronisation, ni mise à jours, etc.)J'ai quitté et relancé sans succès.Une idée ?Merci

hi my cloud storeage is over capacity, but i cant find what files are in the cloud, and i cant contact adobe support because im not an administrator for my job, and the it people at my job dont have any solution either. Basically just trying to find what files i have in the cloud so i can clear up storage.  appreciate any suggestions

My Behance account suddenly set in private and I can not do anything to public. No one can see my projects except me. I mailed Behance but didn't receive any email. What can I do?

What is the difference between saving on my cc server or in my app file? Is there a tutorial I can watch on how cc storage?

I am trying to download adobe cloud but everytime I click the user account control "yes" it pops up again. When adobe cloud does pop up it says "not responding". I have tried unistalling and renstalling it multiple times but nothing seems to work. 

Hi everyone,I'm having an issue with my Adobe account. My ID is "behance.net/rokibux" which I created using my email. I recently purchased an Adobe subscription using the same email. However, when I tried to log in today, the "behance.net/rokibux" profile isn't showing up. Instead, a different profile, "behance.net/rokibhasan15," is appearing.I need to regain access to my "behance.net/rokibux" ID. Has anyone experienced this before or knows how to resolve it? Any help would be greatly appreciated!I really appreciate any help you can provide.

I am unable to download my document to my computer from the cloud. The document is accessible online, but I cannot save a local copy. Please provide a solution to download the document to my device.

I have a subscription to Creative Cloud Photography Plan in my iMac Computer.  I will buy a MacBook Air laptop. Will I be able to use my Creative Cloud Photography Plan Subscription in both, iMac computer and laptop, with no additional cost? How do I proceed  to do that?

Our organization recently contracted a company that provides cybersecurity services.  Several days ago I got a notcie from this service stating that they deemed Cryptodome potentially malicious and that the service proceeded to remove the folder "C:\Users\myUserName\AppData\Local\Temp\_MEI9049282\Cryptodome" from my workstation. It's really puzzling since I do not do any python programming nor use any python-based application (that I am aware of).  I did a bit of googling and came across a recent reddit post (Reddit post link) claiming that the temp folder was installed by Adobe Creative Cloud.  As it happened I DID run a repair on Creative Cloud on the day the security alarm was raised.Can anyone confirm whether Creative Cloud really creates the Cryptodome folder?  And if it did will it remove past temporary folders and files upon the next repair or update?  Thanks.

Hi Adobe, I am constantly receiving error code 202 when trying to update Creative Cloud on my Windows 10 PC. I've spoken to support about this before and what fixed the problem, temporarily unfortunately is deleting Adobe Certificates inside CertMgr on Windows. Please find the picture attached and tell me, which one(s) need to be deleted? Is there any way for this issue to solved permanently? Thanks!

Photoshop (Any version available on Clud App) isn´t working at allIt stays frozen until prompt NOT RESPONDINGTried unistalling, removing, uninstalling again....Nothing.Please comunity helpI´m Using Mac SIliconM2 We paid for what we can´t use

Hi Adobe Community,I'm encountering a frustrating issue with Photoshop. Whenever I try to open the software, my PC freezes completely. This is only happening with Photoshop; other Adobe applications like Premiere Pro, After Effects, and Blender work fine. Also photoshop is not opening...I've already tried the following troubleshooting steps:Reinstallation: I've uninstalled and reinstalled Photoshop multiple times.Plugin Removal: I've disabled and removed all third-party plugins.Despite these efforts, the freezing issue persists. I'm using i7 12Gen Processcor with RTX 3070 Ti and 16 Gb RAM.Does anyone have any suggestions or solutions for this problem? I'd appreciate any help you can provide.

Is it already backed up somewhere? My concern is the only one basket problem of having it on the server but they are useful for image assets to use in my projects. Image below in case unclear what I'm referring to.thanks  

Hello everyone, I am asking for help because I do not know who to turn to anymore. I have had problems with Adobe CC for about a year. My programs stop working and the "Repair or Disable" window is displayed. I have reported this problem several times to Adobe Support. Support was coming from me (each time a different person, sometimes several people during one session), I had to explain everything from scratch each time. Remote repair has always been different. Even though I was able to fix the program, the problem repeated itself after a few days. When the problem persisted, I decided to format the disk and reinstall Adobe CC, the programs worked for several days. When the last time a problem occurred and the "Repair or disable" window popped up, after pressing repair, only a few PS / AI / XD programs were restored, so for a few weeks I have been working only on these programs. I need others like AE or ID, BR. I don't want to connect with support anymore because they can't

I deleted the Creative Cloud Files Folder from my finder and go no longer locate it, I'm looking for help on where I could possibly find it and get it back.

Hello I created many subgroups of images in CC library but I accidentally moved everything.How to undo moving images?

Cannot find the beta apps in CC desktop app   How am i suppose to install a beta app?

Most (not all) of my used textstyles doesn't appear in global styles. Thus, I cannot change them globally.  How can I manage that? Thanks, Otto