Questions

Hallo,ich will in der vertikalen Menüleiste ein Untermenü zu einem Button zufügen. Er enthält bereits 3 Untermenüs.Wenn ich speichere kommt die Frage, ob alles akualisiert werden soll und dann aktualisiert er angeblich alle abhängigen Seiten (180) . Aber die Änderung kommt nicht an im Internet.Der neue Menüpunkt unterscheidet sich in nichts von den anderen dreien.Wer kann helfen?Gruß Margot

Hi there,I only use CC storage when I am traveling, emptying my cards on my iPad and uploading the pictures to the cloud whenever possible. Then back home I open LRC and everything downloads locally.As I write this message both LRC, iOS apps and LR Cloud show my usage as 5.2 Mo / 20 Go, but Creative Cloud app or assets.adobe.com indicate that I use 5.5 Go. No unit error here, 5.5 Mo Vs 5.5 Go.In assets I try to identify the files that take this space and the only ones that appear are the ones that are synchronized with my local folder, for a total usage of 5.2 Mo. No library, nothing in deleted files.Any idea what the problem may be?

Bonjour, je rencontre un problème de stockage pour lequel je bénéficie de 1 TO. Dans le Creative cloud, il est indiqué que j'utilise 315,1 GO sur 1 TO.  Or, je n'ai absolument aucun fichier dans mon dossier synchronisé sur mon macbook, ni même dans mon creative cloud web. J'ai même vérifié la bibliothèque Lightroom, il n'y a rien. Pouvez-vous m'aider svp ?

I have been getting automatically signed out of all CC Applications, I cannot stay logged in for longer than 30 seconds. I have reinstalled CC, made sure my Apps were updated, cancelled my subscription and remade it, and have sat through multiple support sessions (chat and phone call) just to go through the same 4 questions and get disconnected / hungup on.I'm about to give up and just cancel Adobe all together for how awful the support has been but I wanted to see if the community could pick up their slack. Happy to provide logs or other information, just ask. Ignore Topic tags would not let me submit without checking all of them.

Why Adobe uses Abo-systems as such a globl player only to shred students, small creatives alike. With shady 7 days free, which you get no information that it will activate tomorrow, what a shady practice for such a name. 

Hi!I am trying to publish my portfolio through Adobe Portfolio under my student account but it won't let me do so without paying. It keeps asking to "Upgrade Your Plan" when I already have a student plan that should cover the cost of my portfolio. I have friends who used this and didn't have to pay but the site won't let me continue to publish it without asking to change or upgrade my plan. How do I combat this? Thank you!

Quando carrego fotos numa pasta dos arquivos sincronizados no meu pc as fotos estão ok mas quando abro a pasta na web creative cloud as fotos aparecem desorganizadas e duplicadas.

I have been on chat with Adobe 3 times in 48 hours.  I asked for a number to call - no one answered.   It was a consistent loop of "pick one of the following nine options."  I need to free up cloud space.  AFTER it was full I got a notice that it was full.  So, supposedly I can't sync all of my Express files to the cloud because it's full.  So some are "stuck" on iPad, where I can't use the calendar to schedule posts.  So they are taking up space and I can't even use the scheduling feature.  B.  Now that I've freed up space, I STILL want to free up space, because I don't want to keep going through this. I see that a lot of the problem goes all the way back to "migrating" Sketch to Fresco.  Which took weeks because I got some very flip answers after their "just click here and it will all go from Sketch to Fresco seemlessly" link didn't work.  I know based on my designs when I worked on some projects which are from Sketch, but they a

please let me know on how can i share files between same user different profiles? thanks

I'd like to add "Redbubble" and "TeePublic" icons. Is there a way I can do this myself, or must I wait until your developers add them to the list. If I can't do this myself, since icons already exist for Etsy and Society6 marketplaces, can I assume you'll get around to adding Redbubble, TeePublic, Spring, Zazzle, etc. someday soon? Thanks in advance.

Dear Adobe, I'd like to add a "Redbubble" social icon to the navigation section of my Adobe Portfolio (Sawdust Theme), but "Redbubble" is not currently one of the selection options. Is there a way I can create a "Redbubble" social icon and add it to the list of possible selections (like "Twitter," "Facebook," "Instagram," etc.) myself, or must I wait until your developers add it to the list of social icon selections. If it's not possible for me to create and add my own social icon myself, since social icon choices already exist for Etsy and Society6 marketplaces, can I assume you'll get around to adding social icons for Redbubble, TeePublic, Spring, Zazzle, etc. someday soon? Thanks in advance...

After rebooting my desktop computer for another reason, a pop-up appeared Adobe Creative Cloud Error. I had the option to Cancel or Repair. I chose rerpair. After a minute or so, it showed Downloadiing. Now I can't find an icon or a creative cloud file anywhere on my PC. What have I done wrong?Thank you.Sofie712

I am facing the troubleshooting issues with Adobe software, accessing and using different features of Adobe products.

Can someone please help me with this error? I have about a hundred files shared with me that started showing this error. I have not modified them; I would not even sync them if Adobe allowed me to disable sync of certain folders, but I can't just leave the folder because I do need to access the files every now and then. The "Get Help" link just takes me to this page, which then redirects me to this page, which has zero info about this particular error. Hell, if I could just disable sync all together I would do that, but apparently I can only pause???  If anyone has had this issue, could you share some way you have either fixed the error, disabled sync of those files, or disabled sync all together? Thank you!!

I went to: assets.adobe.com to delete my files that I deleted on Creative Cloud but it would not allow as it states someone has restored??? 

Hi everyone, I've been really struggling to resolve the issue on my mac with creative cloud. It says there's an issue syncing libraries, and a pop up will say the adobe content synchronizer is not working. Afterwards it goes to send adobe a report of the issue and also says that adobe couldn't find any solution. My mac is version 10.12.6 right now I don't know if it's just old or there's an issue on adobe's end. Someone please help I've tried every single troubleshoot method.

Is there a way to manually update the syncing of files to the Cloud?  I see examples of duplication of some files which of course takes up space.  I normally have to go in and manually delete a file but only after determining which of the duplicates is the latest iteration.  This is a painfully slow and laborious process.

Hey Adobe, Thanks for giving me something I neither needed nor asked for when you created a personal profile to work in tandem with my enterprise education account. The result is that my synced files, cloud files, and libraries are now a complete mess.In trying to correct your foulup:1.I've realized that you cannot select multiple folders or files for download which will necessitate individually selecting and downloading many, many files.2. To make matters worse, the individual download fails most of the time.3. Finally, because of the different amounts of storage between the profiles - large numbers of assets were deleted and I have to try and restore them4. since I must download them (if it works) to my desktoop so that I can re upload them to the correct profile (the one with all the storage).  This according to the instructions provided on your site. Did it ever occur to any of your designers to allow:1) the ability select multiple files and/or folders for uploading

I used to have two Adobe accounts, one for school and one for personal. I now only use one. Is there a way to combine or move the items still stored in the cloud storage from one account to another and get all of my files in one place?Thank you.

Nothing really more to add to my question, except:This is on macOS Ventura 13.2.1 MacBook Apple M1 Maxall Adobe Apps in their most recent version  

Major set back, that gives me ZERO faith in Adobe cloud.  I need my file.  Adobe, please contact me ASAP.

When I am in Indesign or Illustrator or in Creative Cloud App , my libraries are not loaded.I always get a message that I should log in, even though I am logged in.Operating system Mac OS 13.2.1 on Mac Studioall apps are up to date !I have done all the hints from this document, but did not lead to any success !https://helpx.adobe.com/de/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-products.html   

Adobe: You can't sync your "Creative Cloud" files with your local Creative Cloud Sync Folder.Also Adobe: I'll just leave this here...

My first post. I've had an Adobe Photography account now for about 3 years now. I'm a satisfied (with the apps) user and I use Photoshop, Lightroom, and most of the other included apps frequently. I also still have and use Photoshop CS6, which is screaming fast compared to Photoshop 2023! How has Adobe managed to make Photoshop 2023 THE slowest editing/creation tool on the planet?!? But I digress... My issue is that when I log into my Creative Cloud account, down in the bottom left corner it reads "11.3 GB used" (see attached file). However ...When I click on "Your files / Cloud documents" in the main window it reads "You have no cloud documents".When I click on "Your files / Published", it reads "You haven’t shared links to your work".When I click on "Your files / Synced files" it reads "You have no synced files".When I click "Your files / Mobile creations" is reads "You have no mobile creations.When I click on "Your libraries / Personal and shared" it reads "There’s nothing here

I have an Imac 21.5" late 2015 but on my Adobe Cloud I can only find a version of Illustrator from 2021, why can't I get an earlier one? Years ago there were also 2017, 18, 19... Can anyone tell me something? Thank you very much!