Questions

Bonjour,Je possédais ADE 2 depuis plusieurs années, sans le moindre problème ; en voyant une mise à jour vers la version 4.5.2 je télécharge et l'installe sous windows 10.Depuis, impossible d'ouvrir le moindre fichier !Après plusieurs désinstallations et réinstallations, nettoyage du registre, réinstallations d'anciennes versions, plus rien ne fonctionne, ADE refuse obstinément d'ouvrir le moindre fichier et se ferme avec un message d'erreur.Quelqu'un a-t-il une solution, car je n'en trouve aucune ?Et je n'aime pas particulièrement les autres logiciels...Merci

For years I’ve been downloading acsm files from the library > double-click opens ADE > copies book to Kobo (plugged into my PC) Since yesterday, I’ve downloaded the acsm umpteen times, de-authorised / authorised the PC several times but no improvement. I have most recently tried deleting the registry key   HKEY_CURRENT_USER\Software\Adobe\AdeptRe-authorising the PC put the key back …. but didn’t change the result … it’s the same error. Hopefully, someone can tell me how to move forward with this … 😮

ADE 4.5.12 (Windows) keeps crashing when trying to download new book or within 3 minute after opening the app. ADE has crashed a lot on me in the past but it was managable, now it is unusable. Did a Windows update break ADE? How the heck do I get my book? Do I need to contact Kobo to get my money back? I liked ADE because I could have my digital library in one place regardless of where I bought my book, if it is going to be this unreliable I am going to have to go back to physical books or DRM free ebooks, this is a nightmare. 

Hi all — I’m hoping someone at Adobe (or anyone who’s solved this) can advise. I’m trying to transfer library ebooks (BorrowBox / ACSM) to a Kobo Clara BW. The workflow is: download .acsm → open in Adobe Digital Editions → connect Kobo via USB → Copy to Device. Problem: ADE consistently crashes during the copy/sync step to the Kobo. My setup Mac: MacBook Pro (Apple silicon M2 Pro) macOS: 15.7.3 (Sequoia) ADE: 4.5.12 (1) Kobo: Clara BW  Where it fails ADE launches fine and can open the .acsm Crash occurs when attempting Copy to Device / syncing to the connected Kobo (USB) Crash report shows: Code Type: X86-64 (Translated) (running under Rosetta) Exception: EXC_BAD_ACCESS (SIGSEGV) Crashed Thread 0 in: adept::DRMProcessorImpl::syncToDeviceResp(...)    What I’ve tried Full uninstall/reinstall of ADE Deleted ~/Library/Application Support/Adobe/Digital Editions and ~/Documents/My Digital Editions and re-authorized Different USB cable/port, direct connection, reboot Still crashes on the d

Downloaden mislukt Fout bij ophalen licentie. Communicatieprobleem met licentieserver:E_AUTH_BAD_DEVICE_KEY_OR_PKCS12 Ik heb een KOBO ereader en een MAC computer maar krijg telkens bij de boeken van de onlinebibliotheek bovenstaande foutmelding . Zij krijgen het noiet opgelost. Iemand nog een oplossing? Andere ebooks komen wel gewoon via ADE op mijn ereader. Ereader is dan volgens mij wel geautoriseerd.  Krijg de autorisatie ook niet verwijderd. 

J’ai un problème pour récupérer mes livres dans le Bibliorom.Celui qui est sans protection j’ai été obligée de le chercher dans l’onglet fichier quant à l’autre qui a une protection ACSM lui arrive bien dans la liste mais il bloque tout Adobe Digital Editions que je suis obligée du coup de fermer via le gestionnaire des taches.De plus le livre n’est pas resté visible dans la liste mais il est considéré comme y étant 

I have been using Digital Editions for a long time and now all of a sudden books aren't showing up in my DE library.  I know I have several in there.  I tried to dl a new book and it checks out of the public library OK but doesn't get fulfilled and show up in my DE library.I am using a Windows 7 laptiop and started trying to figure this out by restarting the laptop.  Didn't help.  Then I uninstalled DE 4.5 and downloaded it again and installed it again ibut still no books.  DE says it is authenticated on this computer and has worked fine for me for the last year or so without problem.What gives?I'd appreciate any and all help with this issue.  This is a program I use every day.

I have a Kobo Glo and I am now getting the following error message "Your eReader is not authorized to open this book. Because you previously deauthorized your eReader, you need to reimport the book using ADE". I have tried reimporting the book, and even returning the book and then reborrowing it before reimporting it to my Kobo. I have tried deauthorizing the reader and then reauthorizing it before reimporting it to my Kobo. Deauthorizing and reauthorizing my Kobo worked a couple of times, but not any longer. I have uninstalled my version of ADE and downloaded and installed the latest version. I have contacted Adobe and they checked my Adobe account and authorizations and was told that I still have unused activations and my authorizations appear to be in order. I can read my books on my MacBook using ADE, and I can even read them using ADE when I click on my Kobo icon in ADE sidebar and open the book. ADE seems to be working as advertised, but my Kobo is not cooperating. I have contact

I have a fixed layout epub I created using Times in the body text and Roboto in the tables. It displays correctly in Digital Editions on a Mac. On the PC, in Windows 11, Roboto in places the word spaces are missing. How can I fix this?Has anyone seen this in Roboto or any other typeface? 

Hello, I’m running Digital Editions on Windows. Digital Editions does not have a native dark mode setting. I read in another thread that high contrast mode in Windows can invert the colors of Digital Editions, so I enabled high contrast mode, but to no avail. Digital Editions is still white as snow, even after I’d tried restarting the app. If you know of a way, please let me know how to make Digital Editions dark. Thanks.Obviously, feedback for Adobe: give us a setting. It’s not complicated.

The text of the eBook I downloaded to Digital Editions is being blocked by the iPhone’s Dynamic Island. How can I fix this? Thank you!

I receive this error when trying to open an .acsm file on my Mac:  "Error getting License. License Server Communication Problem: E_ADEPT_DOCUMENT_TYPE_UNKNOWN:"  I am running Mac OS X 10.8.2.  When I open the ACSM file it is in XML format and is looking for a PDF document.What do I need to do to actually download the file?  Everything else seems to be configured properly in terms of authorization.Message was edited by: JFS-NJ

I'm not tech savvy, just the basics.I have ADE on my apple tablet with all my ebooks.I want to get ADE on my windows desktop.I have downloaded ADE windows on my desktop and logged in to my ADE account.I can't see my ebooks on my desktop?Can you assist me please?How do I see my ADE ebooks on my ADE windows desktop?

When I have more than about 30 markups or notes in a book, Digital Editions reacts more and more slowly and becomes virtually unusable

I recently brought a few new manga ebooks from the Google Play store.When viewing the epub file in Adobe Digitial Editions 3.0.1.91394, all pages seem to be cut off to the size of your screen.There seems to be no scroll bar or zoom option. (There seems to be a zoom option for PDFs, however the feature is not available on epub files.)Due to this issue, most of the manga is cut off and unreadable.  When using the mouse scroll wheel, the program will just proceed to the next page, rather than scroll down the page.  Resizing the window does not resize the content. Changing some monitor setting on Windows, I rotated the screen 90 degrees.  After that, I was able to view more of the page, however the bottom&right side is still cut off.  Messing around with the text sizes does not seem to change anything.Below is a screenshot of what the issue is. First image is in landscape and the other is in portrait mode.  You can clearly see that content is cut off in both si

Bonjour,J'ai emprunté un livre à ma bibliothèque municipale. J'ai réussi à le télécharger et à l'ouvrir sur ADE sur mon ordinateur (mac). Par contre, lorsque vient le temps de connecter ma liseuse Kobo, elle n'est pas détectée par mon ordinateur ni par le logiciel ADE. J'ai autorisé mon compte sur ADE, je me suis connectée à mon compte sur ma liseuse. Par contre, dans les paramètres de ma liseuse, il est indiqué qu'elle n'est "pas autorisée avec Adobe Digital Editions". Comment faire pour autoriser le programme avec ma liseuse? Lorsque je connecte ma liseuse à mon ordinateur, elle me demande si je veux connecter et la synchronisation devrait se faire...Merci! 

Hola, tengo este Acrobat ppues compré un libro en eso pero nopuedo abrirlo pues me pide un ID de Adobe y no he podido crearlo. Alguien me puede ayudar con esto? Gracias

My Adobe Digital Editions installation (4.5) is not opening .acsm files. This issue occurs with files from any source, including free Adobe ebooks. I get the following error message: "Error getting License. License Server Communication Problem: E_ACT_NOT_READY" I have been seeing this error for almost a month, and nothing I do resolves it. I have uninstalled ADE and reinstalled it. I tried deauthorizing my computer, but every time I try to deauthorize I get another error: "Unable To Erase Authorization. Please try again after some time." I have been getting this error for about 5 days.Attempts to contact tech support resulted in a 20-minute chat where I was transferred to multiple departments, was greeted with the phrase "I can help you," and then told to go to the forums. As you might imagine, this is extremely frustrating. I am running Mojave on a MacBook air.

pour télécharger adobe sur ma liseuse on me demande un ID. Quand on a déjà un compte comment obtenir un ID?Merci si quelqu'un peut m'aider.Niberri

gettting this error:Error getting License. License Server Communication Problem:E_LIC_LICENSE_SIGN_ERRORI have now followed the instructions from a few articles.  uninstall , reauthorise etc.i do the install on Apple Macbook Tahoe 26.1Authorise the application with my adobe idlogin to adobe and download the sample ebook .   but it always gives this message.i dont run a firewall and have tried with bitdefender disabled.   Any ideas what i can check ?

Compro un libro electrónico en una librería asociada con KOBO, y al intentar convertir la licencia electrónica, (el archivo *.acsm) en un libro electrónico, me aparece el mencionado error.Aclaro:  1) Mi versión de ADE (Adobe Digital Editions está autorizada).              2) Este procedimiento (convertir la licencia acsm en un libro electrónico) no había sido problema nuinca.               3) Con KOBO es con el único proveedor que actualmente (y desde hace un año) tengo ese problema. ¿Alguien que POR FAVOR pueda orientarme para solucionarlo?De antemano, Gracias.

Just started today: error Unable to download Error getting License Server Communication Problem: E_ADEPT_NO_FULFILLMENT_RESULT for books purchased on Google Play.I purchased a new book and received this error. I then tested other Google Play books I own and get the same error on all of them now even though I had previously been able to fulfill them. I then tested books I borrowed from my local library and it fulfills all of them with no problem.  So far I have found very little of use in researching this error. Anybody else getting the same issue fulfilling google play purchased books? Any solutions? 

Hello Community,I am having trouble authorizing my new computer/e-reader using my Adobe ID in Adobe Digital Editions (ADE).I suspect I may have reached the maximum number of authorized devices, as I get a generic "Activation Failed" message (or "E_ACT_NOT_FULFILLED").I need to deauthorize an old computer that I no longer use, but I cannot access it.Could someone please provide guidance or steps on:How to remotely deauthorize old devices connected to my Adobe ID?What is the best way to contact Adobe support if remote deauthorization is not possible?Any advice on clearing an activation slot would be highly appreciated! Thank you.

I have tried, many times to "Authorise" my computer, & get an error message: E_AUTH_FAILEDI cannot transfer my e-Books to my e-Reader, nor download them to my MacCan anyone help me please? !

Ich nutze digital Editions jetzt schon sehr lange. Jetzt habe ich mir einen Laptop zugelegt und möchte auch dort meine Bücher aus der Bücherei verwalten. Laut ADE müsste das an bis zu 6 PCs möglich sein. Inzwischen habe ich es erreicht, dass ich meinen PC authorisieren kann. Nur, wenn ich ein Buch auf den Reader (Tolino shine) kopieren möchte kommt o.g. Meldung mit dem Zusatz: keine Berechtigung zum kopieren des Buchs.