Questions

Many times when I turn on the computer CC tells me I have updates. Today it said there were four. When I click on the CC app to update them it shows that all apps are already updated. I just installed the Photoshop update yesterday as well as the new CC update. I'm running Windows 8 64 bit and I am logged in to the administrator account.Notice how at the top of the screen capture (image above) it says that I have one update. But when I click on it to see the update it says there are none. (See screen capture below)This is extremely frustrating and convinces me that the CC app is seriously screwed up.

Can run the original install of LR v6 from it's own icon on the dock but when I try to run the one with updates (v 6.3) from the Adobe CC icon, I just get the 'Lightroom quit unexpectedly' error. If I check for updates when running 6.0, it says it's up to date (and obviously it's not).Any suggestions?Thanks.

I've been trying to install it for a little bit now. I've followed all the help options that I've come across and yet nothing seems to be working. I also tried the cleaner tool and still nothing. I follow the instructions but I keep getting the same result. "Installation error 1" Some help would be very much appreciated.

How can I cancel my subscription?

i Am unable to download photoshop. Pls help me. its urgent

My credit card expired.I have a new card and need to update that payment information.I have spent two hours going in circles. The suggested page does not offer the option to update a card.Its not normally this hard to pay a company???Is there a way to update a card number?????

Salut à tous. J'aimerais savoir comment installer deux versions différentes de InDesign. J'explique.Voilà à cause du problème de compatibilité de certaines fontes sur adobe à partir de la Version 18.2.1 on ne peut plus utiliser les documents créer avec certaines fontes. Avant, je pouvais avoir deux versions de InDesign mais là, il veut obligatoirement installer la mise à jour.

I am looking to get the CREATIVE CLOUD fro teacher. Where I think you get 20 apps. The main ones I need is Illustrator, Photoshop, Dreamweaver and a few more. I am using a MAC. QUESTION 1:When you get the creative cloud, do all 20 app download to my computer? Asking because the new base MAC only have a 256GB hard drive and I am afraid it's not a lot of space for operating system and all the apps + all my design files? QUESTION 2:If I need to download the app I want to use in my computer, is there a list somewhere where I can see the size of each app? I KNOW I can get a bigger HD and that is what I am trying to figure out, when my needs are going to be. Thanks.

How can I switch INdesign to German language?do I have to do a new installation or can I do it in the programme ? where ? how?Gran Reserva

¿Qué versión de Indesign fuciona con MacOS High Sierra?

I am puting photoshop elements 7 on another computer. It starts to install then ask for me to insert disk 1 is there another disk I'm missing if so does anyone have a picture of disk.  I have alot of disk.

i have been using creative suite 5.5 design premium for a long time and decided to only use Adobe Acrobat X PRO on my new laptop and not use the other products. It downloaded ok but the serial number will not accept. The only way I can use it is to select trial period. Can anyone help?

Hello, basically I had to uninstall Premire bc the transcribe option was greyed out after, but CC app wont let me install an older version. Tried contact support but they will only hand me a link for the base version v15, which won't let me open my 15.4 projects, nor use the transcribe feature.Tried the method of prodesigntools but it will just send me to Adobe Customare Care that will only gave me the above answer. Does anyone have the installer for the 15.4 version for mojave? I'm paying for my Creative Cloud account but customer support wont give me an answer while I'm working on projects for my clients and unable to continue working on those.Thank you

Hi, I need a download Link for Indesign 2020 version 15.1 for a MAC

Olá,Tudo bem?Não consigo instalar os dois programas ( Photoshop e Lightroom ). Baixei o Photoshop_Set-Up.exe e o Lightroom_Set-Up.exe e não consigo fazer o download. Diz que é falha da conexão junto ao servidor da Adobe.Como posso proceder?Obrigado

Hi,I want to install the Adobe CC on an external hard drive because my internal hard drive is nearly full. When ever I try to install an App I get this error:But as far as I know, my external hard drive is not an network drive?! So whats worng?

I have used Adobe for God only knows how long, before 1990 almost when it first came out. I have paid for the monthly fee ever since it first came out and it was a huge improvement: no more waiting until 2 in the morning when the inteernet activity was down. That was true until this newest update. What a pain. I pay for Photoshop, Lightroom, and Bridge and still have the old down load from DVD app on the computers. I CAN NOT get even Photoshop to update much less the other apps. I contacted help they said to uninstall and then completely reinstall. Uninstalled and then I HAD TO PAY FOR IT AGAIN- put it on my card because I have a project that can't wait. IT WILL NOT INSTALL STALLS AT 60%. What is going on? If this is how thisis going to go from now on I will have to a different company, but I like Photoshop and I have 30 plus years of experience and I do not relish the steep learning curve to go to another app. Are you going to clean this up (from the comments on the vertual assistant

when i download creative cloud it automaticly downloads into my C but i dont have space there for the programs so how do i install creative cloud to my D drive?

I have purchased an Adobe Creative Cloud Photography Plan - 1 year Individual subscription this evening. I have gone through what seems to be a very convoluted and frustrating process (maybe compounded because I have had subscriptions to Creative Cloud before and I have tried to separate this from previous connections) of activating and installing. The two applications on the subscription (Lightroom and Photoshop) as I understand it, are fully fledged versions of these apps. I have installed the Lightroom app...but I am having lots of problems with the Photoshop install. At first it just installed a Photoshop Express version...then, when I thought I had finally got the full version installed says it is only a 7-day free trial! I have paid for a one year subscription for it, I do not want to have to pay another cent for something I already have! Please help me get what I have paid for without all the confusion. Thanks.

I have Adobe CS4 Master Collection and just recently whenever any of the programs are started, the EULA appears, I accept the terms and the program closes.  Does anyone know the fix for this issue?

WHERE CAN I ACTUALLY SPEAK TO A PERSON?!?!?!?!

I purchased Photoshop Elements 2023 Student Version. I downloaded the software and entered the product code. It took me to the student verification site. I verified that I was a student and it said Adobe would email me the serial number to continue installation. I never received the email. On the verification site is shows that I was verified but apparently there's no way to get the serial number from there. Loggining into Adobe and checking my account shows nothing. And of course no human is available to help at Adobe. What do I do? Does anyone know how to get  your serial number?

Creative Cloud updates are too slow. It's 2018 and Adobe's service is so poor it is ridiculous.Hello Adobe ... Is anyone listening?Is Adobe planning to fix the problem or leave it like it has been since the beginning of Creative Cloud?

Hello, We are trying to open an "old" Premiere scene of 2021, made with Premiere v15.4.0 (build 47). On Adobe Creative Cloud, the list of available downloads only lists versions from 2022 and 2023.Is there somewhere an offline installer of Premiere v15.4.0 ? Thank you very much 🙂Best Regards

I downloaded cc last week, most of the apps are showing 2017, few of 2015.  How could i update to 2019, especially animate cc 2017 to 2019. I tried to update from creative cloud dashboard; it says 'no updates'