Questions

hey,can I pay for one-two month, and don’t pay for 3 months later because I don’t need them during these months; then renewed them when i need ?Thanks in advance.

I have buy Photography Plan. How many PC I can set up Photoshop with Photography Plan?

Im ungefähren Wochenabstand wird mein Account abgemeldet und verlangt eine neuerliche Anmeldung. Das ist äußerst lästig, wenn ich an Projekten über mehrere TAge arebiten will. Wie kann ich das verhindern?Beste GrüßeChristoph

Hi there, sadly everytime i restart my computer adobe cc thinks, that it's a new device. And aks me to deactivate one of two authorized devices. BUT one of these two IS the computer i am working on.Adobe CC doesn't understand, that's the same device. How can i repair this?Adobe CC and Windows 10 are updated fully. Please help. It drives me crazy.KR

Hallo zusammen,leider finde ich in der aktuellen Adobe Creative Cloud die InDesign 2021 (16.4) Version nicht mehr. Bekomme ich irgendwo noch diese Version für Mac als Download?

I need help: I would like to contact Adobe Customer Service, but he is probably not available now! Telephonically, it's not possible, since I have to work at the time specified. However, the chat remains closed when I choose to use it. Do you have any other contact options? A message by email? Kontaktformular? I find that to be totally out of order.   [ Concealed spam link removed by Moderator ]

I am trying to download Desktop version of Adobe Acrobat on Windows 10 using Edge Browser but the page is not loading and it's failing. Screenshots are attached.

Hi there! I have been promised a refund over seven times now of $527.87 but have never received it. I have been lied to over and over again. I am a student and really need this money. They have now cancelled and closed my case but I still haven't been refunded. No one I contact helps. Does anyone know what to do I am in serious financial hardship and really need help. Any help is appreciated!

Hola. Mi disco duro predeterminado (C:) no tiene espacio suficiente para instalar las aplicaciones. Necesito cambiar la ruta de instación de los programas. Gracias!

Hi,I already read all the posts about this argument but I can't resolve this error, so please help me! this from install.log: 03/02/20 22:40:53:090 | [FATAL] | 1694 | HDSetup | HDPIM | ExtractManager | | HDPIM | 30751 | 0 | Error occurred in extract of package (Name: AdobePhotoshop21-Core Version: 21.1.0.106). Error code: '127' - 1 fatal error(s), 0 error(s), 0 warnings(s)FATAL: Error occurred in extract of package (Name: AdobePhotoshop21-Core Version: 21.1.0.106). Error code: '127' steps I have already done:- I have a new installation of Mac Os Catalina at least upgrade;- I dowloaded adobe cloud but the only app that I installed is acrobat DC, all the others app give me the error above- I checked permission of the folder .adobeTemp it is set on system:write and read (needs other?)- No antivirus installed- No firewall active- Disabled Gatepeeker ( spctl --status > assessments enabled)- ethernet and not wifi tried what else? any idea?maybe are there direct link of

Almost every time I open either Premier Pro or After Effects, I get a Windows bluescreen. I've not seen a bluescreen in over 2 decades. My event viewer shows this error, and it's becoming constant. It keeps crashing, and even though I have saving every 5 minutes, I lose it all. I'm logged into Adobe just fine. What is causing this? Faulting application name: adobe_licensing_helper.exe, version: 1.0.0.78, time stamp: 0x62f1ef02Faulting module name: adobe_licensing_helper.exe, version: 1.0.0.78, time stamp: 0x62f1ef02Exception code: 0xc0000005Fault offset: 0x0019195cFaulting process id: 0x1628Faulting application start time: 0x01d8f6bc4ed4a883Faulting application path: C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\LCC\adobe_licensing_helper.exeFaulting module path: C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\LCC\adobe_licensing_helper.exeReport Id: 6ee6fe76-6861-4cd9-aa10-e2c3cdcee74bFaulting package full name:Faulting package-relative a

I know the password is correct because I signed in on my web browser but when I use the app to open PS it says "you have been signed out, unable to authenticate blah blah blah"I know you probably have to reinstall it but when I try doing this it says I have to unistall my adobe programs first, and to do this I need to sign in!!!! I literally can't access anything. Please help. I'm paying money to not even be able to use this bs

Unable to download creative cloud on my Mac with OS Catalina Download locks up around 22% of download

Every three days I receive message Adobe Creative Cloud needs to resolve problem. Something is missing or damaged, and need to download and install new copy of creative cloud. Use PS and LR.  This is for PC Windows. 

I just got a work computer with old adobe programs 2017. I tried to remove them to instal the new ones but in order to delete them the system asked me to update them first so I started with the Creative cloud and the download is frozen in 22% I have a mac with the newest macos

I was using my CS5 InDesign and Photoshop on my old MacBook Pro when the motherboard went out. Fortunately I was able to get a comparative used MacBook Pro with an older Operating System.  Thankfully I was also able to remove my old hard drive which has the CS5 products on it along with El Capitan OS which works with them.  I installed my old removed hard drive into a new case and restarted my replacement MacBook Pro using my old operating system (which is compatible with the CS5 products).  However,  though it initially worked (using the 30 day trial), now I can't get my CS5 products to to work becase I keep getting messages asking me to log in to Adobe, which I do, but then it asks me again and again in a loop and never gives me an opportunity to get into my CS5 products to enter serial numbers.  Very frustrated and don't know what to do.  I need to use them and do not want to go the Cloud route.  Can anyone help?

HelloI have not been onto my lightroom classic cc for a while but have been continuing to pay a subscription to adobe.  I just tried to open it and it after logging on but it told me that my license has expired or my license was fake.  I checked my bank account and i am still paying adobe the subscription, so i would like to get this working and then find out where i can get a refund for all of the time i was paying for nothing.  Thanks

Hi,When I start CC it creates a folder named GPUCache on my desktop. I like to keep things organized and I'd rather not have folders on my desktop. Is there a way to change the folder location?Thank you in advance

Ola. O meu mac não atualiza mais. Ele esta na versão MOJAVE 10.14.6.Voces podem me enviar os programas: Illustrator, photoshop, acrobat, indesign, font manager para essa ersão de sistema por favor? Obrigada

I would like to file a formal complaint, and this is the option I was given to do so. Not an email address or a phone number.. But a public community forum. I had purchased a Adobe Photoshop CS6 Extended Education Edition and got that verified for eligability. I received a redemption code and I redeamed that on an Adobe ID so when I got my school laptop I could then have it all ready. Well, I never ended up using the one I bought as the laptop I was gifted already had a version of photoshop on it. I got a new laptop now, so I wanted to use my UNUSED Photoshop CS6 on here.. But when I enter the redemption code it won't let me obtain a serial number because it recognizes its on a differennt adobe ID. The issue with that is that I do not remember the email / adobe ID I had back when this was purchased. I have my redemption code and product id, is there not a way to trace which adobe id these are linked to as I would like to use my UNUSED and paid for version of Photoshop CS6. Can someone

Hi - Color me frustrated.  Why, when I open Adobe CC is there Illustrator are there 23.1 AND 24.0.1 showing?? Also, I see InDesign 14.03 and 15.01- I thought the whole purpose behind CC - and the library I have started with CC earlier this year - I thought it would update and only have the newest version available. Frustrated in Northeast Ohio,Anastasia

I started a subscription yesterday and Photoshop downloaded on its own. I really need Illustrator and InDesign so I can start on a freelance job. So far no luck trying to download those two. I thought maybe if I signed into the download assistant that would help. If anyone has any tips for me, that would be greatly appreciated!

Not sure but it has happened twice, now.When I go to uninstall via Windows "Programs and Features", it says already uninstalled. Gonna try a password change to see if that works...Maybe its someone using my login? 😕😕

Hello,   I've started an Adobe CC subscription under the email xxx However, it's been renewed last month, and is about to be renewed tomorrow again!! I haven't been able to use the subscription properly even once, so I am just throwing money in the trash at this point. I am unable to get into the account where the subscription is ongoing, so this is why I am contacting you through this method.   It would adorn you if you would refund last month's subcription fee as well, but at least cancel the subcription ASAP so I don't get charged for YET ANOTHER month.   Thank you.   [Moderator]  [personal information removed per policy -   https://community.adobe.com/t5/adobe-community-professionals/email-signatures-and-personal-information/td-p/4786467  [This is a public forum, not Adobe support, please do not post personal information] 

I just downloaded a trial version of Lightroom CC.  So far, I like it.  I do have one question.  Are there limits on the number of devices for one account?  I share my photos with my wife though we each make our own albums at times.  But we each have a laptop, an iPad, and an iPhone.  Will that be a problem?  I wouldn't think so if we share the user name and password.  But I want to be sure of this.  Thanks!