Questions

How compatible is the newly announced Macbook M1 Max chip with Adobe programs?I am a design expert and I need to work by opening several Adobe programs at the same time. I'm using a 2019 model intel chip Macbook Pro. I must say that my Macbook device, which I bought with big dreams, was a complete disappointment for me in terms of Adobe programs. I ran into problems that I never expected, such as freezes, crashes, slow render times. There is no problem with my computer, other devices of the same model that we bought to the company have the same problem.For these reasons, although the new M1 chip is said to be fast, if there is a problem with compatibility with Adobe programs, it will still be a waste of investment and I am worried about it. If someone who actively uses the M1 Max chip with Adobe programs can write a detailed comment about the performance, I would be very happy.I especially need information about Photoshop, After Effects and Illustrator programs.Thanks

I bought my photography camera in 2016 and it came with Lightroom software. It is still installed on my old laptop which is destroyed due to a cat urinating on it. I was wondering if it could be possible to get the software back for my new computer. Thank you in advance. 

Hi all. Does anyone know a way to download the older version of Adobe Software so I can run it on my older MAC? Doesn't seem possible or it's not too straight forward.On the other hand does anyone know a way to overide the Apple system to get the newer Mac operating system when it's not showing up?

I bought Photoshop Elements 15 in 2016, tried to install on my computer with disc but was unable to use due to insufficient memory.  I finally got a new computer and am trying to install.  I entered serial # from disc sleeve and got message that serial # already in use.  Trying to figure out how to install on this new machine.  Would appreciate help. 

Everytime it try to uninstall Photoshop. This appers, but if i click on login the same thing happens.

My Dad purchased me a copy of Adobe Photoshop Elements 12 in 12/2013. Before I could install it, I moved and lost it. I recently found it again. It has never been opened and has the receipt taped to the box.  I am trying to install it on a 2013 Imac. It gets to the screen to validate the serial number, but refuses to connect to the internet and advises me to do the off line registration. So I try that. It takes me through some steps where I exchange my Redemption Code for a Serial Number, then to a screen to enter a "REQUEST CODE" and my serial number that I just obtained. The "REQUEST CODE" line is blank. There is nothing in the documentation about a "REQUEST CODE" and when I push the "Generate Response Code" button. It simply says 'REQUEST CODE INVALID" Most likely because it is BLANK!! I have been all over thse forums and keep seeing the same advice, which does not work at all. Where do I get a "REQUEST CODE"?????????? Thank you.

HAve Adobe Acrobat 11 pro on CD  with Key. after PC reset and unable to reacivate my product .Please help as i try to use it as it is it shuts down when connected to the internet. 

I have searched the internet and have not found a solution. I just bought CC and now I cannot do ANYTHING on my computer. Adobe hogs up so much resources my computer freezes and I have a pretty damn good computer.I turned off start, I turned of the cloud settings. But no matter what I do, when I start an abobe product I will have to restart my computer in 5 minutes becasue it HOGS EVERYTHING.Who the hell does Abobe thing they are? Are they the all mighty and so priveledge they thing they can just takeover all computer resources.Well, they aint. THere are other softwares out there. And right now it take me over an hour to do five minutes of editing because my computer freezes. I have to restart my router and my computer just to get ABODE TO STOP USING ALL MY RESOURCES. I don't think there is a fix for this. I plan to just uninstall and use something else, unless someone out there know how to stop this insanity. I am just fed up!

I know the license says that only one person can use the account but can does that include my immediate family? My little brother likes to play with Photoshop and my mother wants to learn the programs too.

He comprado a un usuario el programa CS5 y resulta que no puedo abrirlo pues no tiene el numero de serie ,no pudiendo trabajar con el ni tampoco actuaalizarlo.NECESITO AYUDA PARA PODER TRBAJAR CON EL PROGRAMA ,por favor AYUDENME pues creo que he sido estafado.

I'm a new user on trial membership.Installed Photoshop 22.2 and receive this ippcvm7 error.I understand that I should install older version 21.x but that seems not available to install, only 22.x or 23.xWhat to do now?

Im trying to install elements 11 onto a macbook pro i just bought and the disk wont let me install it? How do i need to install it?

Is this standard when allowing remote access from Adobe support? "we have not anything to black out your screen. Its get black when you are on remote support with Adobe. Once the remote is finished, the screen will come back to the normal again." The session was visible through most of the time he was connected, but I disconnected once the screen went black. If this is normal, I've never been involved in a remote support session (when giving or receiving support) where the screen went black for a prolonged period. Thanks.

I've had CS5.1 installed for a couple of years, today I tried to start Photoshop and I got "Configuration Error Please uninstall and reinstall the product" along with advice to contact Adobe Support if the problem re-occurs. Since contacting Adobe Support is sort of like getting tickets to the Super Bowl I decided not to start there.Does anyone know the cause of this? Is there anything less time consuming than uninstalling and re-installing that can fix it? My machine has crashed a few times recently, I'm running MacOS 10.6.8 and there seems to be a Flash or Java exploit Firefox is susceptible to that I've fixed with NoScript and a Flash Disabler that may be related, I'm not certain. Photoshop wasn't running during any of the crashes.I do have a backup of my Applications folder that still works fine (on a different machine), would a restore fix this?

Hello,I want to cancel my current Creative Cloud membership. But I'm not able to! At my account page there's no "Cancel plan button". As i try to contact you i'm getting the error below, chat is currently closed / phone is available only on work days. My membership renewal date is today. Please help me!

CREATIVE SUITE 2, 3, AND 4You can no longer reinstall Creative Suite 2, 3 or 4 even if you have the original installation disks. The aging activation servers for those apps had to be retired.  

Hello all...My old laptop died. I am trying to download Acrobat DC 2015 onto a newish laptop (Windows 10). I have gone to the redeem license site, entered my redeem code, my license number appears (it is correct) and it tells me....3. You're all set.I click the download link but nothing happens. I cannot download the programme.Can anyone advise how to download and activate please?Thank youMark 

I have had the subscription for 10 days. If I can cancel it within these days, can I get all the refund? Also, if I cancel the subscription now, can I use the same account to resubscribe and pay for it again in the future if necessary (not included free trial)?

Adobe, у российских пользователей не проходит оплата по картам VISA / Mastercard, а также через PayPal. Пожалуйста, в течение месяца добавьте в способы платежей российскую MIR или китайскую UnionPay.  Мы готовы платить и ценим продукт!  Или продлите срок приостановление услуги после ошибки платежа с 30 дней до 90. Возможно, за этот период ситуация разрешится.

I am looking for a link to an old version of Adobe 9 Pro.  Is there anyone that can provide that info.I have the old serial number.  I changed systems and need to reinstall.Any help would be appreciated,Tom

How to change the default install location for installing Creative Cloud apps? I have a new PC (Windows 11) and want to install apps on D drive (not C). Installing CC itself was a surpise (no options, just install and it's on default C drive in Progam Files), but at least I want to put my apps on the other drive. 

Hello, Today I was restarting my computer running Windows 10 Pro Version 10.0.19042 Build 19042 when an app named Escalated Privilege File Operation Daemon prevented me from doing so.  I did a bit of reading and found some information that put me on very high alert. "Privilege escalation happens when a malicious user exploits a bug, design flaw, or configuration error in an application or operating system to gain elevated access to resources that should normally be unavailable to them. The attacker can use the newly obtained privileges to steal confidential data, run administrative commands or deploy malware – and potentially do serious damage to your operating system, server applications, organization, and reputation." (Source: https://www.netsparker.com/blog/web-security/privilege-escalation/) Also found this information on the Microsoft forum where Adobe software is mentioned as the cause of this app which is why I am writing on here. "Bing search

Aİ AÇILMIYOR HATA VERİYOR.SATINDA ALAMIYORUM.

...I have had no reply to a support chat message since 11.58I am unable to open a new chat session...The telephone number is saying it won't be available till Monday..The conversation was with 'Ritika' Who has not replied to any of my messages..

Hi, I have unistalled and reinsntall my creative cloud twice on a new computer and everytime the programs do not open. I was assured: "Please be informed as you have purchased the product on one time purchase be assured you will no need to subscribe for the plan again." yet everytime I try opening one it gives me the option to buy. Not sure what else to do. I have downloaded it from my adobe account and still it does not work.