Questions

Had to reinstall the OS and now trying to re-activate my CS6.  It keeps telling my my computer is off line (Chrome and Edge both have access).  Got a Request Code but "www.adobe.com/go/getactived" doesn't exist so I cannot get a "Response Code".Legal - paid for sofware and now it won't work/activate.Bri.

I recently set up my wife's laptop with Linux and there is a lot I like about that OS. I would be interested in going to Linux as well, but since Creative Suite has not been made available for Linux, that's the only thing stopping me from doing it. I've seen in the past that there has been some ways to run CC apps on Linux but they're dated, and there hasn't been much else I've found on this issue. Is there a particular reason why Linux has not been supported by Adobe? I'm curious to know. There are a lot of people using Linux, not to mention many high-level people at major software companies who use it for their personal use, it would seem there should be a sizable stable market for Adobe to allow that.

Hello everyone,I bought photoshop and premiere (elements 14) on DVDs a few years ago.I recently had to change my hard disk drive and my os has changed for catalina. But now, it's impossible to install these two apps ! So please, what should be the solution ? Need help...Many thanksJohann

I purchased the CD several years ago and have used all of my key codes. My computer crashed and had to be wiped clean with a new hard drive. I need to reinstall this program on my computer, but I cannot find the box with the serial number. 

Bonjour,Impossible de télécharger les logiciels de la suite Adobe. J'ai un message qui s'affiche lorsque j'essaie de renter dans adobe cloud. Je viens de payer l'offre étudiante aujourd'hui même. J'ai donc normalement accès au téléchargement. Que dois je faire ? 

Hallo,ich habe von meinen Eltern Lightroom 5 DVD erhalten, die nie genutzt wurde und im Schrank verschwand. Ich wollte diese nun bei mir installieren, scheitere jedoch bei der Seriennummer. Der DVD ist ein Abrufcode beigefügt, über den man online eine Seriennummer generiert. Leider erhalte ich die Mitteilung, dass der Code nicht aktiv ist.  Kann mir jemand helfen, dass ich die Seriennnumer noch aktivieren kann? VG

Ich habe 2016  Lightroom 6 bei Calumet gekauft und seit dem auf meinem Rechner installiert. In Abständen habe ich es nach Deinstallation auch wieder problemlos neu installiert und mit der  beiliegenden Seriennummer immer mit Erfolg aktiviert. Heute scheiterte ich bei dem Versuch es nach der neuen Installation vom Datenträger auf meinem alleinigen Rechner neu zu aktivieren. Es erscheint ein Fenster, in dem geschrieben steht, daß keine Internetverbindung bestehe oder eine falsche Systemzeit vorliege. Beides ist aber nicht der Fall. Wenden Sie sich an den Support. Im persönlichen Adobe- Konto steht unter Produkte und Lightroom 6- "Lightroom 6 -- This installer is no longer available" . Was kann ich tun? Bin etwas überrascht und hilflos. GrußAdolf

it shows me almost apps are not compabatible on my windows version. this comment below request windows version 1607 for minimum and update my windows, but my windows version is 21H2. so i don't understand why i cannot install these applications. somebody help me please 😞  

Help please!I have been using CC for ages through my work account. No problems. However, since the update it wont download as everything is not compatible with my OS: OS X ElCaptain.It was working but now everything on the CC list says not compatible, the 3 dots at the side only says learn more - there is no option to download previous versions. I cannot update my OS, and am not prepared to buy a new MAC just to get CC working.  Can anyone help me please 😞K

Hej

Hi, I wish to use my Cretive cloud on both my IMac which is registered to myself and then on my wifes new IBook pro, is this possible to sign in to my Adobe CC on her Mac book also, thanks in advance.

Good afternoon. I bought Adobe Photoshop in 2008, installed and activated it. I am completely satisfied with it. Email address (activation) is long gone. The old ISP just stopped working. Now decided to move Photoshop to a new computer. I can't log into Adobe ID because I can't change my old email address to the new one. How can I deactivate Photoshop on the old computer and activate it on the new computer? Are there any options?

I had photoshop and Premiere elements 9 on a windows 7, worked great,now after adding to a new windows 10 machine, it excepts the licence key, but will not register or allow updates, after an hour or so now adobe says my licence key has expired, why? 

Hello all! I am at the current moment very frustrated. Back in 2017, I needed Adobe for a project so I subscribed for maybe 2 months in total, got the work done and had no need for Adobe at all afterwards so I cancelled and was told that my subscription would be terminated the upcoming month. With that being said, I had lots of peace of mind. Call me an idiot (mainly because I feel like one), but low and behold my subscription WASNT cancelled and I have been getting billed every month ... since 2017!! Being a college student scraping by with every penny I get, this is very frustrating to me, especially because I havent been using Adobe since i thought my subscription was cancelled, hell I dont even have any adobe products installed on any of my devices. Some how I havent really noticed the billings until recent, when I saw my last months bill get put through thinking "Hmmm I thought I cancelled that years ago", just to find invoices dating back ~4 years. Thats almost $500 wasted! I hav

Hello community, I installed CS6 Standard on a client and licensed it for this computer some time ago. However, now users who want to use CS6 products can only use the trial version of CS6. Every day it counts down. Back then, CS6 didn't have to be licensed with an Adobe ID, but it does today. However, I can no longer add the license in Adobe ID because the website says "License is already in use".I was already in contact with the Adobe support team and was advised that CS6 is no longer supported and that I should contact the community.

Over the last year, I have been unable to update my computer past 1803 which is now limiting me from using some of adobe's products (Illustrator). I am going to attempt a reset while keeping my files (including cc launcher and my older 2017 lineup of apps. Will I still be able to use the apps after the reset or is there a way to redownload older apps such as this?

I run MacBook pro High Sierra 10.13.6It says my Mac is not compatible if i want to download indesign. Why is this? Can't i download an old version?

I just migrated all my content to a new MacBook Pro.But my Adobe Creative Cloud settings didnt follow and in spite of a lot of filling-in of digital forms and passwords, doesnt load. I have had the suite for many years and paid the latest montyhly invoice for it on 24 January

I use a Macbook Pro, High Sierra/10.13.6. I keep it this way because I choose to keep my standalone version, hence cannot upgrade my Mac. I have had no compatability issues for many, many years (and still don't, I hope). However, within the last month, when I open Photoshop, I get a boxed message that states, "Adobe APplication Manager, required to verify your license, is missing or damaged. Please download a new copy of Adobe Application Manager from http://www.adobe.com/go/applicationmanager". However, the box also contains an "OK" box, which when I click on that, allows me to proceed with using PS. Clicking ok DOES work!! But trying to download "a new version... of AAM" does NOT work. Why has this suddenly started happening??  I also have LR5 standalone and Bridge CS6. Each of these work fine and open up withOUT any warning message, so what gives? Do I need to keep AAM at all? If I delete it, will this warning message go away? Bottom line, everything has been working just

How do I migrate over to a new laptop my version of Phtoshop CS6? When I tried it did not recognize my serial #. 

I just purchased the new 16" MacBook Pro.  I am trying to install the Creative Cloud and I get this message: "Creative Cloud Installer can't be opened because Apple Cannot check for malicious software." I am a graphic designer, and I need to access the Adobe Creative Suite as soon as possible to continue work.  I cannot access the Creative Suite.  Please help.  Thanks! Andrea

Yes I have downloaded the photoshop elements for $79 through thinkedu website but It gives me an error. What should I do now?

I have run adobe cleaner, restarted, and reinstalled four times with an identical result each time. I need a real solution. Each time I install Creative Cloud it gives this looping 'repair' error. I am running Windows 11 and installed Creative Cloud last week with no issues, installed Premiere Pro with no issues. Yesterday I tried to run Premiere Pro and had errors relating to Microsoft Visual C++ (I have never experienced that before) but was able to fix that quickly by re-installing the runtime files for C++. This appears to be unrelated but I will include that information for what it is worth. I have attached an installation log file. Thanks.

Bonjour, je n'arrive pas à télécharger l'appli Creative Cloud. J'ai du la supprimé à cause de problèmes liés aux mises à jour et depuis je n'arrives pas à la télécharger. L’installation se bloque à partir d'un pourcentage. Que faire ??

Hello, I cannot login to Creative Cloud on MacOS Monterey. I tried everything, even cloud cleaner. When I tried to install Crative Cloud app again, there is a round turning but nothing is going on. Pls help!