Questions

Je souhaiterais résilier mon abonnement.

I'm experiencing the same thing. I just bought a new MacBook Pro and trying to install Photoshop, which I have had for many years. It's been more than an hour and the installation is still at 9 percent and seems to have stopped. Would it be better to try to transfer this from my old MacBook Pro? I don't even know if that's possible. Thanks. 

Hace algunos días que instalé creative cloud en mi Mac y me sale este error de "no tiene acceso a la gestión de aplicaciones sale que necesito permiso del administrador de TI. como puedo arreglar eso?

needing to download photo shop starts 1% then does this ive reset my firewall and turned them off etc never had other big problems    Exit Code: 120 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 1 error(s), 10 warnings(s) FATAL: Fatal Error '120' occurred while download FATAL: Error occurred in download of package (Name: AdobePhotoshop25-Core_x64 Version: 25.9.0.573). Error code: '120' ERROR: Path:D:\adobeTemp already exists WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo

Hey Guys, I need some assistance    I subscribed for the Yearly Premium Plan a week ago, but I keep getting the prompt to subscribe again and when I click the subscription button, it shows that I'm already subscribed. It doesn't grant me access to Premium tools, and the app hole back and forth is really stressing me out. What can I do to stop this?

Hello, I have the problem with installing the Adobe apps on my external hard drive on Mac. I have created the folder in a connected hard drive, but I get the error message back: UNABLE TO INSTAL AT THIS LOCATION.What is a difference between a root and folder? I don't know what I am doing wrong. How to create it? Thank you, 

Hello,  I have a license for Adobe Web Premium that I paid more than €2,000 for, which gives me the right to two installations. A few years ago, my laptop broke down with one of the licenses installed, and recently, I changed some components on my computer. When I tried to reinstall Photoshop on my computer, the application told me that I must first uninstall a license, which is of course impossible since I no longer have access to the previous installations. How can I proceed to install my license on my computer ?  The products appear on my Adobe account, but it doesn't show any activated products in the list of activated products. I also tried Adobe AI chat and Adobe on Twitter, but without success. Thank you. Kind regards

My account was auto renewed a few days ago. I was not informed about this. I do not use nor want a subscription for Adobe products. when I tried to cancel I was faced with a massive cancellation fee. This is against UK trading laws! Cancel my account with no charges and refund the payment taken for renewal!

Bonjour , j'ai installé Adobe Première Pro version 2025 , l'installation à finaliser mais lors de l'ouverture du logiciel un code Erreur 111 est apparut que faire ?

On January 13, 2010, I bought Adobe Creative Suite 4 Design Premium. I have a new computer and lost my backups. I want to download the software I already paid for. I don't want to install Creative Cloud (this is seriously one of the most annoying apps I have to deal with at work, it's constantly glitching and forgetting credentials and popping up when I'm trying to work on other things; I don't want to repeat this experience on my personal time, thanks). I can see in my Adobe account that it's registered and I have the serial number. I just want to get the same thing that I've been using very occasionally for 15 years. How can I go about doing this?

Im having the same trouble but repairing doesn't work. It just reinstalls Creative Cloud, which still can't initialize and asks to be relaunched and then to be repaired. If I can just get it to work long enough to uninstall the rest of my apps then I can uninstall this app and change to a different machine. My productivity has gone to zero over the past 2 weeks due to these issues. Help.

I am running the latest version on a Windows 11 system. This has been going on for a few weeks. The app has been running fine since I got the computer almost two years ago.

I have an older laptop that I've had to wipe a couple of times and now I want to get rid of it.  I want to activate the license on my new laptop.  I went to reinstall my Photoshop CS3 after the second wipe and it wouldn't let me activate the license to deactivate the license.I did install the program on my new laptop because I needed it but wasn't able to activate the license to get updates.  I know I can put it on two computer but I also have it installed on my desktop.Anyone have an idea about what to do?  Or should I just update to the latest version?Thanks for your help!

Hello,I´m a Photoshop user since the start 1987 (on a Mac SE) who bumped in to problems following how my Mac Book needed to be replaced.I changed my email address more than 10 years ago and as my computer and my Adobe programs were working I didn't even think about the fact that all my Adobe purchases were linked to my old address. When my computer broke down I got a new one with the same operating system and I installed a Mac Time Machine backup copy of my hard drive including my Adobe software (PS and IL).But my Adobe programs are not working. 😞They are asking for my product license keys-  but when I enter them - I get an error message. I tried to solve the problem by creating a new Adobe account with my current email address and then register my existing and valid licenses but the system says "this serial number is already in use".But the “already in use”-user is me myself so I end up in a Moment-22 lope. As the old computer and the old email is

Hello, I use Lightroom 4 for many years, even it has not new improuvment, I am loving it. I have to change my Macbook, I will get MacOS Big Sur. I realy dont want to pay a subscription for Lightroom...  Is there a possibility to install Lightroom 4 on Big Sur ? Or to get Lightroom 6 ?  Thanks for your helpt, best regradsMarc

Hi, I have a problem, I can't open ae free trial, when I click, nothing happens, I tried to download adobe creative cloud, nothing happens, I tried to download it on my laptop and I have the same problem

how to download adobe photoshop 7.0

Guten Morgen,wir benötigen dringend Ihre Hilfe.Unser Mitarbeiter zuständig für die IT ist tödlich verunglückt.Durch die Neuanschaffung von Computern können wir unsere Adobe XI Standard nicht mehr nutzen.Es kommt die Meldung alle die Seriennummer wird bereits von der maximalen zulässigen Anzahl der Computer verwendet. Ich habe nun versucht über mein KontoZunächst folgende Seriennummer zu registrieren, um diese dann zurückzusetzen. 1016-1512-XXXX               Registrierungsdatum14. März 2025 10161966XXXX                      Diese Seriennummer wird bereits verwendet.101613915XXXX                       Diese Seriennummer wird bereits verwendet.101616912XXXX                     Diese Seriennummer wird bereits verwendet. Da wir alle Computer mittlerweile ausg

The Creative Cloud Desktop app takes too much space on my computer. Can apps be installed without install CC Desktop app?

Hallo, nach einer Neuinstallation der Creative Cloud sowie LR und LRC ist keine Anmeldung möglich. Ich erhalte immer die Ausschrift, dass eine Anmeldung erforderlich sei und ich mich anmelden soll. Wenn ich das anklicke erhalte ich immer wieder die gleiche Ausschrift (siehe Anhang). Was kann ich hier tun?

Getting the error “We can’t reach the Adobe servers” error for both creative cloud and lightroom installation. This is not an internet issue, latest update installed (Mac Pro M1 Ventura), tried both App store and installer downloaded from profile, no firewall, no antivirus, tried 2 different connections, with and without 1.1.1.1 DNS. 

Hi I have an old dvd and it wont open as it says I need adobe shockwave which isnt around anymore. Any ideas how i can play this?thanks

I opened my Creative Cloud app this morning to check for updates and it was unable to show the updates or my programs. I tried closing and reopening three times. Same result. I restarted my computer. Same issue. I uninstalled the Creative Cloud app and downloaded a new installer from Adobe. Now the new download won't install. The message I get reads: Microsoft Edge can't read or write to it's data directory. I guess this is a Microsoft problem and not Adobe. See attachment for error. If anyone has experienced this error please let me know how you corrected the problem.  Thanks very much.

Need help now is 2025, already check across all the website to find this Adobe Acrobat 9 installer but coudn't found. Can anyone please share with me this installer it really will help me a lot 😭

Hi all,In the 'For You' & 'Discover' pages of Behance—I can no longer hide or filter projects like I used to. I think I could once hover over their cover images and select, "don't show me this in future" or something. Can't do it on Windows or Mac—in Firefox or Safari. Is it a temporary bug?Thanks,John