Questions

I have CC set to sync to a folder other than the default destination. The path is MBP/volume/users/me/applications. Here is where my creative cloud files folder is, and some of the applications.  I have double checked CC preferences, and my sync folder is setup to MBP/volume/users/me/applications. However, all of the apps with purple icons (video and audio editing) no longer like this folder. There are older versions of them in this location, but the updates are going to the following path MBP/HD/Applications. When I open the CC app these same applications are under "Availabe in your plan". Which leads me to beleve that CC isn't even recognizing them as having been downloaded. So I deleted Premiere Pro and Media Encoder to see if I might reinstall them. They continue to download to MBP/HD/Applications. If my sync folder is MBP/volume/users/me/applications, why are some apps downloading to MBP/HD/Applications?  

I have downloaded today but after setting it as my default PDF viewer. When i select a PDF, select edit, then try to change text, it just loses the PDf and reverts to a previous screen i was working on.Why might this be?

I've changed the install location to install photoshop from my local disk (C) to my external hard drive (D) there is 879 GB free on the hard drive. Yet i still get the error code 120. Can anyone help?

Olá, estou com problemas pra instalar o adobe cloud no MAC OS HIGH SIERRA. Tenho uma imac late 2011, que só atualiza até o high sierra. Como precisei formatar, estou com problemas pra reeinstalar os programas do adobe cloud, como o XD, que já estavam com problemas antes, pois não atualizavam. Como faço?

I've downloaded the Premium Design CS5, but when I click on the Install package I get the following message:Install can't be opened. You should eject the disk image. Install is on the disk image. DesignPremium_CS5_LS1.dmg. Safari downloaded this disk image today at 7:52 from help.adobe.com.When I click on the ?, I get the following message:The app’s authorization has been revokedThere may be a problem with this app. Although the app was signed by an identified developer, the certificate for the app has been revoked, and it cannot be opened.Check with the Mac App Store or the software developer to see whether there is an updated version of this app.Was this help page useful? Send feedback.I've looked through the forum and found the suggestion to use the cleaner tool, but this Mac hasn't had the Adobe software on it before, so there is nothing to clean up. Need help.

how do you download Adobe Dimension? its not working when i try to download it

 have Acrobat XI Pro key, but I am unable to validate that one. When I chat with adobe executive, he suggested that, Kindly visit the Adobe forums and post your query there. You may find an available solution for this concern. Anyone Please let me how to validate my key

Good day.  I have been using Audition 3.0 for several years and finally bought a new computer running windows 8.1 64 bit.  Since Adobe does not activate 3.0 any more, what options do I have to either install 3.0 on my new computer or an equivalent CS product?

Has anyone else had this problem. I am keen for try illustrator. I registered last night. I clicked on the link to download which kept sending me back to the link to request an email for the link. This happened 5 times. I contacted Adobe customer help which was useless. I have still been unable to access the software. Can anyone recommend an alternative? 

July 13th I started the 7 day free trial. On July 16th I cancel the order and get a comfirmation email saying that I've cancelled. On July 21st I get an email from my bank telling me I've been charged 14.99 US$... Have had a chat with someone on instagram, how ever the money has not been yet returned.They say I have to talk to my bank and make them return the money. The money that Adobe has already deduced from my bank account. Adobe... The problem is on your end, fix it.

I bought Audition 3.0 a few years ago.I just bought a new computer.The 30 days has elapsed and now I can't register it.Audition is no longer supported, so they gave me a link to download the program.I've downloaded it, but don't know what to do from here.  Please help.

I shared my collections of bird photographs to albums from Lightroom Classic CC to Lightroom CC. I then organized them into a folder called The Aviary. To display them on the website, I shared them to Adobe Portfolio. I had to share the individual albums but did not want all those pages on Portfolio. I did something and ended up with all the shared albums on one page again called the Aviary. I did the same thing with combining albums of bugs. The problem is I have added several new species of birds to albums in the folder on Lightroom CC. However, sharing those now to Portfolio gives me new pages. I forgot how I added all the original albums onto one page. Can anyone remind me how I did that? Please help.

I can't log off in the creative cloud! I bought the complete package with another email and now I can't use the app!

I have to connect to the internet via cellphone hotspot. The cheapest data packages are daily packages at 1GB or 2GB. This means that if an Adobe download comes anywhere close to these size limits I have to top up my data package. The problem is that when I buy a new package I have to refresh my hotspot. When I do this, Creative Cloud loses connection and my update download is reset to zero. If I'm not careful I can end up downloading half an update multiple times, which uses three or four times the data required for a single download. In SE Asia I suspect most Adobe users connect in the same way and have the same issue. Why doesn't Creative Cloud save the download? Why can't it resume half a download like other applications? Surely the download can be done in packets, to be assembled once the download is complete?

Hi, our Microsoft Advanced protection system detects that there is an active exploit in node.exe in photoshop 2021.It is a particularly out of date version of  8.11.1 and has active exploits.Do we know when this will be patched out? Thanks

So I have a bit of a specific problem here.  At work, I just moved to a new computer and for whatever reason it doesn't let me update my apps in creative cloud to the newest versions.  It says all apps are up to date and no matter if I try and scan for updates in the CC client or download the latest version of premiere (what I need most) off the website manually it caps me at 12.1.2.  It seems to think that that is the highest version.I have googled the problem pretty extensively and none of the solutions helped.  I tried going back to a previous version and updating again, I tried removing and then reinstalling CC completely, I have tried updating through Premiere while it's open and going to the page on adobe's website and downloading the latest version manually as previously mentioned - and it just opened up premiere without updating anything.Now here's where it gets weird.  I told this to co-worker and started working at some of the other workstations inste

I accidentally deleted the Adobe Application Manager through my Antivirus and iMac cleaner software. It is no longer in my trashcan as I didn't realize Lightroom would need it. Lightroom was purchased in 2017, so this was when the software was a one-time purchase type of thing (not a monthly subscription). I tried redownloading the entire software through my account, but the link says that it can no longer be downloaded as the software doesn't exist in the library. I was hoping someone could tell me if there is a different way to just get the Adobe Application Manager?  Thank you in advance! 

Hello please i would ask what is the most adequate product to make a CV

 Hallo, verzweifelt versuche ich seit Tagen ein Intel-PlugIn auf meinem neuen MacBook mit M1-Chip zu installieren. Eigentlich sollte die Meldung "zum öffnen von App musst du Rosetta installieren . Jetzt installieren" erscheinen so wie ich das verstanden habe, allerdings kommt die Meldung nicht. Wie finde ich heraus ob mein Photoshop nun mit Rosetta läuft bzw. wie installiere ich Rosetta? Das Häkchen im Safari Browser "mit Rosetta öffnen" habe ich gesetzt, ebenso habe ich alle de- und neuinstalliert, allerdings funtioniert es immer noch nicht das Plug in zu installieren. Ich verzweifle. 

Creative cloud using 75% CPU, illustrator at 350%, photoshop at 100% !Not able to even design an icon or resize an image in photoshop.  My CPU fan is running at max speed right after opening any of these apps. Getting super iritated with adobe apps day by day. Tried all possbile solutions:> Uninstalled & reinstalled everything twice using cleative cloud cleaner app> Tried resetting illustrator preferences> Tried disabling font sync > Signed out & reinstalled everything from scratch> Tried opening illustrator without the creative cloud app opened.Please someone help!

I purchased Adobe CS6 Master Collection Mac in February of 2013 for $2,133 (I can furnish the sales receipt and order number) and I have been using CS6 ever since. In the years since 2013, whenever I upgraded to a better computer, or replaced a defective computer, I have always been able to install CS6 on it and activate it with the serial number provided.   Last week my Mac Pro failed (dead power supply most likely), and since there is no economical way to repair it, I replaced it with another one. I used my CS6 DVDs to install CS6 on the replacement computer, as I have done before in other such cases. But this time, when I typed in the license number, instead of the software being activated I was presented with an Adobe web page that informed me that my serial number is invalid, and that and I may be trying to register pirated software.   I would like to know what caused this error, and what can be done to correct it. How can I activate my CS6 software, please?   Since

I've tried talking to support but they always end the chat before the actually help me. I have the full adobe suite but I only use LR, PS & Sp. Does anybody know how to downgrade?

Hey, guys!Here is my question:Can someone provide instructions or reference me to a question posted on here to help me downgrade my plan?Additional Information:I recently chose to subscribe to the 1TB Photography plan (19.99 US). However, realized that I am not ready for the jump to the CC storage and would therefore prefer the 20 GB (9.99 US) option.When I try to switch my subscription from my account at Adobe.com, I do not receive the option for the 20GB plan anymore.I do as follows from my adobe account at adobe.com:Plans and Products > Manage Plan > Switch Plan.When I reach this page, I do not get the option to downgrade to 20gb. All plans have a minimum of 1 TB.I checked the FAQ and it states that downgrading is possible, but the answer does not include any useful links or instructions.I then went to the website without logging in to check if the 9.99 plan is still available, and it is:Can someone provide instructions or reference me to a question posted on here to help me d

Adobe support was elping me last night, but call got cut off. Then I contacted them today and they say there is no support for CS5... I think it was almost done... it is now showing up in folder on 2nd computer but does not work. 

If I purchase the annual plan, paid monthy can I opt out at any time before 1 year?