Questions

How do I sign-out of all units? I alm logged in on two computers - I have lost of of them, and I want to sign-out

Found this in my /etc/hosts file dated 17th March## Adobe Creative Cloud WAM - Start ##166.117.29.222 detect-ccd.creativecloud.adobe.com## Adobe Creative Cloud WAM - End ##On both my Macs running Creative Cloud.I use Lightroom Classic daily as part of a “Creative Cloud” subscription.Just want to confirm what this is for. I’ve done some research and others have reported it as well.Thanks

Dear all,   several years ago (2012?) I bought a CS4 + upgrade to CS 5.5. Everything was running fine, when I have moved to new PC I have deactivated the licence and I have activated the new one on the new computer. The process is clear for me. One month ago my computer crashed and I must reinstall OS without deactivation. During installation I just repeated the procedure and here we go. It ended there: I have in my hands two original DVDs and the serial keys. But I can’t deactivate the previous installed copy on OS which is no longer existing. Is there any option how to save the licence? I’m no longer freelancer but I’m still using the software (which was not really cheap) for some personal projects. Official support told me, that they don’t have an access to tools for deactivation of old software on their side. I don’t would like to believe that I have to throw approx 2 000 $ software to the trash due to this failure… Any inputs are welcome. Thank you very much for your support! Jose

Hola quería saber con quien puedo dirigirme para solucionar un problema de facturación. Se me esta cobrando en dos cuentas diferentes

Dear all,I am running macOS 26.4 on an Apple Silicon Mac.A few minutes ago, I launched the proposed updates to Photoshop & Bridge through the Creative Cloud app. I then moved to other apps, confident it could complete this in the background.At a certain point (progress 46% in Photoshop, Bridge waiting in queue), I got a notification from macOS with the icon of the white raised hand saying something like (translating from Italian) “Creative Cloud has been prevented from making edits on the Mac”.A small “Show” button was available in the notification. I tapped on it, confident that it would open System Settings > Privacy and Security, but it did not. I then went manually into there and found nothing (there usually is an alert of some kind towards the bottom of the page where the user can authorise specific apps).The update, in any case, stalled as it was clearly looking for some kind of permission. What should I do now? I sincerely hope that Adobe is not expecting users to give th

Hello, I’m a french professionnal photographer running old Mac workstations. I’m looking for any Photoshop 23.x Mac installer as I can’t find it and Adobe doesn’t seems to try to help me (but they managed to send me LRC 13 end Bridge 12 ; thanks to them…). Everithing’s legit, for sure (!) as I’m affiliated to Photoshop and Ligtroom and Adobe professional user for more than 25 years. But now, I can’t work on my Monterey upgraded MacPro and I’m in a big big trouble… Thanks !

Hello, I have no more access to the apps in my creative cloud desktop.Creative cloud desktop says me (see screenshot) : "You do not have access to application management features. To manage applications, authorization from your IT administrator may be required."Have you a solution in order to have access to the apps in the creative cloud desktop ?  

I need the direct download link for Photoshop 2021 (Version 22) offline installer for Windows

I can no longer start Creative Cloud, InDesign, Photoshop, Illustrator on my Mac OS Tahoe 26.3.1 on Mac M1. Indesign and Photoshop were fine just days ago and now nothing opens and I do alot of work on Adobe!!! What am I to do?

Good morning, I am trying to download Photoshop to my desktop and install the program it is not working. The exe file has been downloaded to my pc but when i double click on it to start installation, nothing happens, no meesage, no pop window, nothing. It looks like I have done nothing. I double click on the exe file several times, nothing. Then I open the task manager window and there are several Adobe Phooshop installers activated in the background processes. But then I noticed that it states that it is for a 32 bit when my system works with windows 11 64 bits. Would that be the reason? Then, where I can download the photoshop.exe in Adobe website? Why when I go to https://www.adobe.com/apps/all/all-platforms/pdp/photoshop?source=apps, there is only one button for downloading the program and it is for 32 bits only? Hopefully someone can assist here. Thanks!

Trying to figure out how I can deactivate old devices when I no longer have access to them

i  want to install older version of adobe illustrator 2023 but i am not found it in adobe creative cloud 

 Hi, I'm having trouble with my Adobe account. A while ago, I received a suspicious email claiming my computer was using counterfeit software (I've never used counterfeit software). My prepaid Creative Cloud Pro subscription was canceled, and I tried to activate a new code, but I keep getting the error: "This page is temporarily unavailable. Please try again later. An error occurred. If the problem persists, contact customer support to verify the code." Technical support was unable to help.

After reinstalling my computer, all Adobe applications are incompatible with my system and cannot be installed.I'm using Windows 11 24H2 and an NVIDIA GeForce RTX 3070 Ti with the latest drivers. What should I do? 

Hello guys, I am new here. I would like to get your advice on how to link my Domain I purchased from Wix.com and link it to my Adobe Portfolio. I followed the step-by-step process on how to manually connect the custom domain of entering four (4) A records but Wix would allow only two (2). Please see screenshots attached. Is two (2) A's sufficient enough to properly link the domain? I read somewhere that other host allow for only two. One for A, and one for CNAME. I haven't click the "Apply". button in Adobe Portfolio as I'm worried that I might break the link somehow. Please help.... This early I would like to thank you guys in advance.

我把整個應用程式都移除,想安裝在其他ssd槽,新版的應用程式完全不相容無法安裝,但我的電腦系統已更新到win 11 24H2,cpu i7 9700k,顯示卡3070ti也已更新到最新版本,依然顯示不相容,該如何解決 

Hallo, ich habe leider ein Problem mit meiner Adobe Creative Suite Design Standard Version 6.0 für Windows mit dem Registrierungsdatum vom 2013. Ich kann diese auf meinem neun PC installieren aber die Seriennummer sagt es wird sie schon zweimal verwendet, obwohl ich die Version auf den alten Gerät deaktiviert habe und Deinstalliert. Leider kann ich meine Seriennummer auch nicht auf Adobe Account sehen und auch keine aktivierten Geräte. kann mir hier zu jemand Bitte helfen.

Online account shows no devices to deactivate.

Even though the CD won’t install, I do see the PM files. When the CD won’t kick in and automatically set up, I go to setup.exe and double click there but nothing happens.  

I have been through 2 personal computers and 2 work computers and it is not installed on any of them.  Why can’t I use my Photoshop ?

When searching for the font Georgia Pro on Adobe using Creative Cloud, it provides a list of several dozen pages of fonts, none of which is Georgia Pro. How is this possible? I have tried “Georgia Pro”, Georgia Pro, even Georgia_pro and the results do not show. I have even clicked the suggested link to the font family Georgia Pro and it still will not show the results. I have installed Georgia Pro Light, but wanted the rest of the family. When I click the Install Family, it says that it’s done, but I still only see Georgia Pro Light and cannot access the rest of the font weights for Georgia Pro.Someone needs to look at the search feature on Creative Cloud. This seems like an obvious error. 

Hello, I cannot resolve Adobe Creative Cloud errors 301, 303, and 305. I already tried reinstalling Creative Cloud, Adobe Cleaner Tool, clearing OOBE/AAMUpdater, removing Adobe apps, disabling VPN, clearing DNS/hosts, and restarting Windows, but the issue remains. Please help me resolve this.

Hi all, I’m trying to reinstall Adobe Design & Web Premium CS6 (Windows) from my Adobe account, where the product and serial number are still listed. During installation, I get the error:“The serial number you entered has been revoked. This product cannot be licensed.”I’ve confirmed: The serial matches what’s in my Adobe account The installer was downloaded directly from Adobe The product was previously working I contacted Adobe support and was told: The serial “does not support activation” CS6 is no longer supported No replacement serial or workaround was provided   Case ID: ADB-44469275-L5W9 Questions: Has Adobe permanently deactivated some CS6 serials, even if they still appear in accounts? Is there any workaround (e.g. different installer, offline activation, legacy method)? Has anyone successfully activated CS6 recently with an existing license?   I understand CS6 is end-of-life, but this is a perpetual license still listed in my account, so I’m trying to understan

Hello,I am the lawful, registered owner of a perpetual license for Creative Suite 6. I have my original box, media, and serial number.My license is still showing as active on 4 old computers from hardware upgrades over the years. Those machines are no longer accessible, and their hard drives were wiped long ago, so I was unable to perform a deactivation. I am not currently using the software on any computer.I just spoke with a very helpful support agent via chat. They confirmed they could see the 4 active machines in their system, but they did not have the tools to reset the count themselves.The agent kindly created an escalation case for me to have the technical team look into it. My case number is ADB-42360599-H1Z9.I am posting here to follow up on this case. I am not asking for technical support for the CS6 software. I am respectfully asking for licensing support for my Adobe account.Could a staff member or Community Expert please use my case number to find my account and ask the te

Im on a new M5 max MacBook Pro (18/40) with 64GB of RAM and internet download speeds of 1GB. I’m only at 39% and it's been an hour. Is this normal? Doesn’t seem like a version that should be taking this long.