Questions

Does any one know why I would have to uninstall and reinstall Indesign (only) on a daily basis? This has only just started to happen in the last week. I am running an iMac with Ventura 13 operating system. Once reinstalled Indesign performs as normal.

Many years ago I bought Adobe Design Premium CS6 (and CS2, CS5 etc before that). I duly registered it and used it for many years. I then moved onto Creative Cloud for a number of years. However I am not a professional, and the annual cost of the whole suite is too much to justify, so I now subscribe to Photoshop/Lightroom. I have tried reinstalling some CS6 programs which I use - mainly InDesign, Illustrator and Dreamweaver - using the original disc, including serial number. However when I try to open them I am only invited to sign up to Creative Cloud. When I went over to Creative Cloud from CS6 I was reassured that I could go back to CS6 if I chose to, but this does not seem to be the case any more. I cannot even find a record of my CS6 registration on My Account. Is there a way in which I can go back to using a product I have paid for and registered? Or was Abobe's promise that I could revert not really binding?

Hello, I cant see my order from my abode account, i want to end my order and see if i can have two programs for more reasonable price, the program is in my computer and the mony is transfering from my bank acount . I need other program for my school works. Right now i have illustrator and i need photoshop as well.

I have followed the procedure and tried to repair/uninstall/download again the app and it didn't solve the problem.Any other brilliant idea?I would like to continue to use this imac. 

I spent the morning tracking down this issue as I was trying to install my purchased version of CS6 on my new Windows 11 Laptop. All the support responses for Exit 6/7 missing hook - talked about permissions or corrupt loaders etc. None of these was the problem - you simply have to install the C libraries going all the way back to 2010. Anything newer than that is in sufficient and will continue to generate missing hook file.Simply download and install these back to 2010:https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#visual-studio-2013-vc-120 Original Error log Cannot load function name 'CSInstallerCustomHookProc' from library C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{ }.data. Error 193  is not a valid Win32 application.    ERROR: System check returned with error : -4 

Originally I had purchased a LR5 version. Then updated to 6.14 and used it for years. Now upgraded my computer to Win 10. Got the Lightroom 6 LS11.exe and try to install.Get the message my serial number was blocked. Thanks a lot for your supportJaro 

After purchasing the annual plan from Amazon, they send you an email with an activation link. The link takes you to a page where you either link your existing adobe id OR can click a link to create a new adobe account. when i enter my adobe id, the link button on Amazon remains gray/ unclickable. when I click on create new account the redemption URL is unreachable on Adobes side. The url is http://redeem.licenses.adobe.com/ddd/?redirectUrl=https%3A%2F%2Fwww.amazon.com%2Fdsv%2Factivation%2FcreateNewAccountCallback%3FrequestId%Xxxxxxxxxxxx%26licenseId%3Dyyyyyyy I have replaced identifable information about me here with xxxx and yyyy  I think the activation flow for adobe on Amazon is severely broken. How do I reach support? There's no chat or email option except for posting to this forum. 

I recently secured a job in a UAE office that requires expertise in Adobe Creative Suite, particularly for tasks related to web and mobile applications, motion graphics, and compositing application development for 3D assets. The interview process went smoothly, and I've even received my UAE visa, with my flight scheduled in a few weeks. In preparation for my new role, I've downloaded Adobe Creative Cloud onto my laptop. However, I've encountered an issue that's proving to be quite a roadblock. An error message pops up, stating: "Adobe Creative Cloud is needed to resolve this problem. However, it is missingor damaged. Please download and install a new copy of the Creative Cloud from'http://www.adobe.com/go/adobecreativecloudapp'." I'm eager to start honing my skills and familiarize myself with the tools I'll be using in my new job. I've tried following the provided link to download the Creative Cloud again, but it doesn't seem to resolve the issue. I'm reaching out t

I'm installing PSE 7 on a new laptop and it is not accepting the Serial Number and only allows me to use the free 30 day trial version.  On the forums it says to open a chat session so I did that and Tameer told me I needed to ask this on the forums.  He also said it wasn't supported but then why would Adobe have it available for download.In addition to this, the menu is zoomed out so far that it is almost unusable; but I'll investigate/escalate that later.

I'm reaching out for some guidance on enhancing the quality of my dashcam videos. I've got both Adobe After Effects and Premiere Pro downloaded and ready to go, but I could really use some assistance in utilizing their AI upscaling features. I'm looking for a straightforward approach to take my dashcam footage to the next level in terms of clarity and overall quality. I've heard that Adobe's software can work wonders with AI-based video upscaling, and I'm excited to learn how to make the most of it. So, if anyone's well-versed in these tools and could provide me with a simple step-by-step guide or tips, I'd be extremely grateful. I'm eager to enhance my dashcam videos before sharing them with others. Thanks a bunch in advance for your expertise! 📹🎬

I have an old project for an interactive film I created in  Director. Is there any way to put it on a website so people can watch it and interact with it?   It has sections with audience interactivity, clicking which scene to watch next but there are also sections with scripts which randomly choose the direction of the film so I can't just put the individual film scenes on youtube and have the viewer click to make the selections.   I have the director project both as a dir file and as an exe file and all the original separate movie clips. I also made it as a DVD using adobe encore with the randomised scene sector as well.   I know Adobe has discontinued Director but just wondering if anyone had any advice on what I could use instead. Thanks

HeySo I have an HP ChromeBook and for class I need to be able to draw on Illustrator, however, I am having difficulty finding a way to download it. My teacher has the software on a USB ready to be downloaded on to the laptop. So I was wondering how will it be possible to download the program onto my laptop and if it is compatible with my updated laptop. Thank you for your patience and your responses!

What is wrong with this program? why does it keep uninstalling itself randomly?

This is so strange, and frustrating.Here are my computer specs.I am having a issue when I save and name files in all adobe programs (After effects, premiere, Photoshop, Illustrator). In photoshop for example When I highlight and delete the default file name of Untitled-2.psd to save a file photoshop will automatically add the ".psd" extention after I tryp my first character. If I type several more letters then backspace It will delete until the "D" in .PSD then generate another".psd" extention on the end of that. Another strange part of this is that if highlight the "Untitled-2" before the extention and delete it it will generate another ".psd"  This video will show you this issue.https://youtu.be/IEQKh4oMN5I Any help is greatly appreciated!

i had to do a factory reset when i signed in to my adobe account it said buy on photoshop, illustrator, and indign did my membership get deleted and how can i get it back 

Old computer crashed and I cloned the disc to a new computer. Everything worked, but cs5 master collection (edu) started saying that the serial is not valid. I contacted adobe support, got new cs5 installation packages, after re-install, serial was still not valid. Then I contacted adobe support again and they said that they do not recognize my serial being a serial number issued by Adobe. I then asked that how it is possible, that I have the same serial number registered to my adobe account and how it has suddenly become invalid.I got no clear answers for that. I have the original cs5 dvd discs - I reinstalled everything and things went smoothly, serial number was accepted. But after reboot photoshop started complaining that the serial was valid. I have the original invoice of the boxed product. Original product did not come with a serial, I had to contact adobe and verify my student status. After that I got an email where the serial number was. I ev

Is this the worst written Adobe app or are the 2 – 3 updates a week required to keep all other apps flourishing? Today the app showed illustrator, InDesign, and photoshop had updates, but again the Creative Cloud had an updates, after which the three apps showed as up-to-date. This happens at least twice a month.

Good day, I recently upgraded to Mac OS Mojave. After doing that I get an error when I'm trying to install After Effects CC 2018, saying "This software cannot be installed on this computer" ... did some looking up and found out that many of the video programs aren't compatible with Mojave... is there any work around for this? (apart from downgrading)Any help will be massively appreciated.

上个月我换了一台电脑 ，安装 After Effects 到新电脑后 ，一直打不开提示这个窗口 。 请问有谁遇到过这种问题吗？要如何解决呢  

Good morning everyone. I will try to explain my problem as best as possible since English is not my native language.i have a problem with photoshop 2023 and my desktop computer (i9, amd radeon rx 6600), First of all, let me say that I have tried to install it on my laptop and on my father's computer and it works fine on both, without problems.However, on my desktop computer (i9, radeon rx6600) I install it, I start it and the program opens, so far everything is perfect, it even lets me open photos, the problem comes when I click the mouse on the upper menus (Edition, Help,.....), when I click there I get a blue screen and my computer restarts!but that's not all, I have managed to "solve" it, if I launch the photoshop 2023 program as "administrator" then it works perfectly for me, my computer does not restart...What could be happening on my desktop computer? Why does it restart when I click on those upper menus and yet if I open the program as administrator it works fine for me?&nb

Guten tag, ich möchte mein PhotoShop CS6 auf die o.g. Version updaten, aber der Application Manager funktioniert hier nicht! Was kann ich tun?

Is Windows 11 compatible with Adobe Photoshop and Lightroom Classic now? Because my photoshop just got updated to 23.1 while Lightroom Classic 11.1 is not in the list of this page that is about Windows 11 compatibility Can I run my Adobe apps in Windows 11?   

Hi, I upgraded to Windows 10 recently from 8.1, but when I try to launch my current version of Photoshop (v19, 2018 version) it says no subscription found for Adobe Photoshop CC 2018 and to start a trial, and trying to follow the "please contact customer support" when I say I have one (it's the Photography Plan (20GB)) it takes me to a page that says "Your Adobe serial number has expired or is invalid". I tried a couple of fixes like signing out of the app, running the limited acces repair tool, if accepting the trial helped, they didn't work. And then I tried uninstalling it and then installing v22 (oldest version it would allow) and the error seems to stop, but now some of my plugins, etc. are missing, I'm assuming due to age, maybe? Re-installing 2018 version makes my plugins and such re-appear. Unless there's a solution I'm missing for my missing plugins, etc. that you guys know of (couldn't find anything yet), I want to stick to the 2018 version to keep using them. Is th

‌I'm trying to install CS5 onto a new computer from disc and using the original (valid) serial number. I have deactivated the software on my old computer. When I enter the serial number to install on my new computer I get an error message telling me the serial number is invalid. Help!

I've already purchased the newest version of photoshop but now I'm having trouble installing. Below are my operating system specs:OS XVersion 2.8.2Processor 1.8 GHz Cor i5Memory 4 GB 1600 MHz DDR3