Questions

I have setup AUSST on our network. I can see the files through the browser on all client machines, but when I run RUM tool, I keep getting the error that the following updates failed to download: Photoshop. The log files says:Starting UpdaterCore InstallUpdatesNo new updates to be installed##################################Following updates failed to download:                                                              (Adobe Photoshop CC2015-16.0/16.1.1)##################################Ending the RemoteUpdateManager Return Code (2)Does anyone have an idea of why this would be failing if I can see the items through the web browser? If you can see them there, then IIS has to be configu

I've tried two internal update servers and Adobe's own update server.  Within the DLM log I see this:11/27/17 14:20:08:327 | [INFO] |  |  |  |  |  |  | 6912 | Logging the HTTP Header for Byte-Range query : 11/27/17 14:20:08:327 | [INFO] |  |  |  |  |  |  | 6912 | Header contents: HTTP/1.1 206 Partial ContentConnection: Keep-AliveDate: Mon, 27 Nov 2017 14:20:08 GMTKeep-Alive: timeout=5, max=97Content-Length: 2Content-Type: application/zipContent-Range: bytes 790863532-790863533/790863534Last-Modified: Fri, 24 Nov 2017 19:07:49 GMTAccept-Ranges: bytesETag: "2f239eae-55ebf44c3d25f"Server: Apache/2.4.29 (Win64)11/27/17 14:20:13:286 | [ERROR] |  |  |  |  |  |  | 10364 | download job: failed to validate the segment (2)11/27/17 14:20:13:286 | [ERROR] |  |  |  |  |  |  | 10364 | the download job (2) failed to execute. The job state is STOPPED_STATE 11/27/17 14:20:13:317

I have been trying for the life of me to get this figured out and still have not found out why the installation keeps failing. Here is the PDApp log.11/27/17 11:25:43:666 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 920 | Build Version - 1.13.0.5911/27/17 11:25:43:666 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 920 | Logging Level verbosity Set  to 411/27/17 11:25:43:666 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 920 | Executing immediate custom action for install mode.11/27/17 11:25:43:666 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 920 | The CustomActionData string is : mode=install;sourceDir=D:\AdobeCC\Indesign_CC_2018\Build\;installDir=;origDB=D:\AdobeCC\Indesign_CC_2018\Build\Indesign_CC_2018.msi;installLang=11/27/17 11:25:43:666 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 920 | Successfully ex

I had built up an Adobe Update Server, now I found that adobe had roll out adobe cc 2018, so can i use adobe update server to upgarde cc version from 2017 to 2018 ?If yes ,will the cc 2017 settings automatically imported into cc 2018 ?Many thanks.

SummaryMacOS CC users. Enterprise password changed, CC sent millions of proxy requests (with now incorrect credentials), Net Ops turned down ports.DetailWe're using CC (5.3.0.256) on macOS Sierra (10.12.6) on two iMacs (latest 27") and a 15" 2017 MPB Touchbar). These machines are in an enterprise setting and the Macs are setup with the proxy.pac information on their ethernet ports, but are not bound to AD. Just before Thanksgiving, all three users's passwords changed on their Windows systems, but none of them checked their Macs. The two users that were logged into the Creative Cloud Manager had their ethernet ports disabled that were connected to their Macs (an iMac and the MBP) because CC made "a million plus proxy requests in a 48 hour window", but the iMac that wasn't logged into CC had no issues even though it had multiple internet connected apps open.QuestionDoes anybody know a way to force CC to (very) significantly reduce the amount of proxy requests it makes or to limit it to o

Le fenêtre Programme d'installation (rectangle vertical) pour Photoshop et Lignroom, (une fois le mot de passe du compte validé),  est vierge, vide, blanche.....

My company bought a few licenses but didn't keep track of which were used where.  We wanted to install Adobe X Pro on my co-workers computer but I didn't want to interrupt his work while I was trying to figure out which product key we hadn't used yet.  So I installed it on a different computer.  When I found the key that worked I deactivated it, uninstalled it from that computer and went to install it on my co-workers computer. It installed but when we opened the program it didn't give us any opportunity to accept the license and it closed. Every time we opened it, the program would close on it's own.  Does anyone know why this would happen and how I fix it? Thank you.

peut on (dans une equipe ) telecharger divers apps de cc deskop puis ensuite creer des licences ou bien doit on utiliser le packager avant de creer la licence

I know that Adobe is no longer developing Fireworks CS6, but what about old licenses? My company bought four licenses in October 2014 and I don't know if they are still active or not, could you please tell me how to verify if they have automatically expired?Now we have only three creative cloud accounts (Creative Cloud for enterprise), does it mean that only three of us will be able to install and use Fireworks?Thank you in advance for your support.

HiHow can I obtain and deploy CC product security updates to computers I support that are on a secure, isolated network that has no internet connection?RegardsIan

I followed the instructions found here:Creative Cloud gets struck at 42% Which helps in installing that version of Creative Cloud, but as soon as I open the program/app, it wants to "update" and starts installing the version that is constantly getting stuck at 42% install (Error 205). So no matter what I do, I can't use Creative Cloud, since it wants to update, but can't because it gets stuck.All I want to do is be able to sync fonts to Photoshop CC 2017. And this is preventing me from doing soCan I sync fonts in Photoshop without the Creative Cloud app?

I used Customization Wizard 17.009.20044 to make an installer with my serial number embedded into it, however during testing with JAMF Pro on 10.11 and 10.12 I get the following error in install.logDec  1 14:46:11 csa-mj-1011x installd[6820]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Adobe Acrobat DC 2017 Pro Installer.pkg”." UserInfo={NSFilePath=./postinstall, NSURL=file://localhost/Library/Application%20Support/JAMF/Downloads/Adobe%20Acrobat%20DC%202017%20Pro%20Installer.pkg#application.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.2017.viewer.app.pkg.MUI, NSLocalizedDescription=An error occurred while running scripts from the package “Adobe Acrobat DC 2017 Pro Installer.pkg”.} {        NSFilePath = "./postinstall";        NSLocalizedDescription = "An error occurred while running scripts from the package \U201cAdobe Acr

Hi,Does anyone have a link for the Premiere Pro release 9.2.0 build 65? I've found 9.0.0 but I cannot see any patches to take me to the version I need.Many thanks,Giles

I failed to set up a trail version in my computer.The error code was P 50.I'd like to purchase one after using the trial version.However I wonder if my computer is not compatible with the photoshop software you are offering.

When uploading files it puts a copy on my desktop. What settings do I set to only have them on the cloud?ThanksRich Marchewka

Goodmorning everybody,I'm a teacher at school and we have 12 iMac in the Graphics Lab. On 2 of them I upgraded OS to High Sierra but I have problem with Adobe CC. I created a package for installing the suite on different devices (device licenses). Everything seemed normal but after 1 week of constant use I get this error message before opening ANY Adobe program: Translation from Italian: Activation failedYou can not enable Creative Cloud.Product activation is required to use Creative Cloud on this Creative Cloud All Apps device. A working Internet connection is required to activate this product. Check the connection settings and try again. If the problem persists, contact your administrator. (Error Code: 255: 255)I already tried to contact the customer service but they just suggested to create a new package again. After 1 week of normal use, I again get the same error message. What is blocking it to connect? Firewall is disabled. Clean installation of High Sierra just done. All other i

I downloded the Creative Cloud Packager (CCP) through the team portal and launched the CCPLauncher.dmg file. I then launch the CCPLauncher app in it and it just hangs. Activity Monitor reports Creative Cloud Packager (Not Responding). Mac OS : 10.7.5Model: MacPro

Today I created 5 packages using the CCPackager for different products. All installs worked using command line msi except for Acrobat Reader DC. DC installs correctly with setup either command line or GUI. Using the msi file only the ACC installs then it exits. There are no errors in the logs even in verbose mode, exits success 0.

HiI am running this command adobe_prtk --tool=Serialize --generate --leid=ENTER CODE--serial=ENTER CODE --provfilepath=C: --regsuppress=ss but the PROV.xml is not being generated and it is returning a return code = 0Any suggestions?Thanksedit: ENTER CODE was put in place of the genuine codesMessage was edited by: MATTHEW BARTON

Hi,I'm a member of Fine Art school, we have 40 computers some are old (Early 2009) some are rather new, there is no problem with the new ones, but for Imac Early 2009, it does now allow to install Sierra - High Sierra, so for 17 computers we can not use Adobe Creative Cloud, for older computers can I install old versions of Adobe Cloud for our computers? Can you help me with this situation?

Photoshop device licenses will be rejected.If you look at the console, you still have one license available.Why does the message below appear?License denied.Adobe Photoshop CC has been licensed on this device.Contact your administrator to serialize this device again and add it to the Photoshop pool.If your administrator has already done this step, please try again in 15 minutes.

All users in our organisation have Adobe Reader DC installed by default. A number of users are additionally being given Adobe Acrobat Pro DC.After we deploy Pro DC to the users' machines, when they try and open PDFs in the browser (IE) they receive a message as per the below - "There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (9:9)For some users if we repair Reader through programs and features after both have been installed it seems to fix it. I am assuming this is just some registry keys or similar that need to be changed to resolve it, is there any way to know which so we can include this as part of the deployment?We used to be able to run both simultaneously with no issues.Appreciate any suggestions.

Hi,I get an error when uploading a CSV file from the CCE console.Where is the problem?I need to upload the CSV file of 160 CCT users to the CCE console.

I have downloaded Creative Cloud in design after being prompted by our administrator . when i downloaded the software it would not link to our business account and only let me set up a free trial, now that the free trial is complete how do i link it to a license we are paying for? .

Someone asked me to make a device license version of Creative Cloud 2018. I've done so twice, but after deployment it asks me to sign in for a trial mode license. This is on OSX 10.12.6 using CCP 10.0.0.49.Since it takes hours to make a package and test it - I thought maybe I should see what licensing options really are enabled for the ones I've made? Is there a way to do this?