Questions

Looking into this again. I cannot possibly be the only one on the planet experiencing this.Anyone have any issues with their document window opening in a narrow strip? Always narrow width full height.Every document. Every time.Multiple documents stack inside this narrow window.Documents set to open in tabs.Same regardless if Illustrator is opened first or opens with document.Documents on external drives and local machine.Like so:2016 MacBook Pro 15-inch 16 GB RAMMid-2015 MacBook Pro Retina 15-inch 16 GB RAMMacOS Mojave (current)Mac Illustrator CC 2019 (current)Application Frame turned off. (with frame turned on things work differently... fine)Both built in display and 32-inch 4k.Only started this when I upgraded to 2019.Clicking here expands the window too it's original, correct size.Reset preferences.Uninstalled Illustrator and files. Caches, etc.Reset workspaces. Changed Workspaces.Happens on both of my machines. I do not run any third-party plugins or extensions, so all is basically

Hi,I'm using an EAN-13 barcode font.In InDesign, I know exactly what makes it work: Adobe World-Ready Paragraph Composer.The problem is Illustrator.If I copy a working EAN-13 barcode from InDesign into Illustrator, it works correctly.But if I create a new text object in Illustrator from scratch, enter the same EAN-13 digits, and apply the same font, it does not work.So there is clearly some text/composition setting being carried over from InDesign, but I cannot find the equivalent option in Illustrator.What is the Illustrator equivalent of InDesign's Adobe World-Ready Paragraph Composer?Where can I enable it, or what Illustrator text setting do I need to use so that a newly created text object behaves like the one pasted from InDesign?Thanks!

Hi everybody, I am trying to make these weird rounded diamond shapes out of another shape consisting of a tube and a circle. I want to blend the ends of the tube smoothly with the edges of the circle with straight lines to make a new shape. As illustrated. I hope that makes sense! When making the grey shape to merge with the original red shape, with snap to point and smart guides on, you can kind of do it by eye, but you have to guess exactly where on the circle circumference to put the point to get a smooth blend. As you can see if you zoom in, the bottom right side of the new shape is not quite right. Is there a better more reliable of doing this than just going by eye and guess work? 

  Found this on accident. At least on Mac OS and Illustrator 30.7, when in the file menu to place files, there is a button to “Generate with Firefly.” Clicking it takes basically takes over your Illustrator and sends you to a dedicated Firefly workspace. There is the option to open it in Firefly Web and the option to “Open in Editor”; this button seemingly does nothing but close the window and bring you back to Illustrator with your original file ready to be placed.  Genuinely just curious, how long has this been in Illustrator? Has anyone else ever noticed it? I can’t seem to find any other way to access this menu (for once that’s a good thing) and given there are so many other ways to generate inside Illustrator already, do we really need an entire dedicated workspace with a convoluted way to access it? It didn’t even start to load and instead just gave me a grey screen for 3+ minutes on my first click, I had to restart Illustrator for it to work. I would hope having a fully dedicate

yeah so i have my file opened and layers panel is there but the layers dont shownot on my second monitor or anything

Ilustrator 30.7 on a M1 Macbook Pro - Create a text box, enter my type, adjust size and leading. Create a border around the text box with the rectangle tool, group both.  Scale the group with the scale tool, and the type remains the same size.   Convert type to point type, redo the border, group, scale and now the type scales, but the leading does not scale.I have another machine (intel based) that has no issue with multiple text blocks, grouped and scales with either the corner pin or the scale tool no issues at all. I can’t keep converting all my text blocks to point type just to scale….What is going on? Edit to add - I have 24 text boxes that were created to fit into a certain area, I used to be able to scale the entire sheet to fit another size, now it won’t scale the type properly at all.   

Hello,Is it possible for layers containing artwork / text to be hidden / unhidden, based on a selection or check box that is made as part of a decision process?For example. Like when a new document is created, there is a selection process for the size and details of that document the user has to input. I would like a similar selection process; however, it would have questions like “is the product Round or Square”. Depending on the check box / pick list value selected, the artwork on the appropriate layer would be hidden / unhidden in the correct location.To give a bit more context, I am a Technical Artworker for a company needing to create labels for products. I currently have various enormous templates where I need to drag and drop labels of pre-determined size and change the text, depending on the product specification. This is long winded and open to human error. A selection process, tool, or add-on that helped with this would be a huge time saving.Any feedback would be most welcome

I am unable to pay for subscription of adobe illustrator and Photoshop and I want to use pre activated version for my startup.Can I use it? Untill I am able to pay for subscription.

Just curious. Why has it become more difficult to select paths with smart guides off? Even with the black square dot appearing on the arrow cursor, clicking in Illustrator frequently fails to select the line I’m pointing to. Yet clicking the exact same spot with the smart guides on, results in selection.And while I’m at it…Why does creating a new paragraph style with text selected most often (but not always) result in a style sheet that is missing font, weight, and color?Why does the appearance palette frequently require me to deleselect and reselect an effect before the trash can icon activates?Why does the swatches palette frequently require me to deselect and reselect swatches before the plus icon activates?Why does changing stroke color of a selection containing both lines using arrows and lines not using arrows, result in all lines using arrows?…why is Illustrator’s interface becoming less reliable?

Whenever I try to open an .ai file containing elements linked to a Nextcloud server folder (virtual files that have already been downloaded), the application consistently stops responding.This never happened before; the error only started occurring yesterday.  

Some times Sketch to Vector gives a slightly cropped result when using the Gemini model 3.0 . Is there a maximum height?

Say you have a curved path, just a 'u' shaped curved path. There's 3 anchor points in that path, 2 at the ends and 1 at the middle.How do I remove the middle anchor point without changeing the shape of the curved path?

I’ve been writing scripts for many years and I have created a large library of helper “include” scripts that I share between scripts, but they have never worked when I need a UI Window. Is this a known behavior?I just went through a long trouble shooting session with AI and tested all kinds of configurations and here is what I knowthe included files run and there are no errors - I can verify defined variables and functions when I run the script, but any UI fails to loadthe UI shows if instead of #include, I eval() the filethe UI shows if I interrupt the script with an alert() window and the UI will remain visible till I dismiss the alertI’ve tested it with stripped down scripts with no logic just the UI. stripped down include files, even empty ones, the conclusion is the same. #include causes windows to not show, or close immediately. i have “#target illustrator; #targetengine main” at top. etc.Is this the expected behavior?

ISSUE: Illustrator 2025’s CEPHtmlEngine.exe issues a Video Wake Lock, preventing screen saver and display timeout.  (causing potential screen burn-in and unneccesary power use) OS: Windows 10, version 19045.5487GPU: Intel ARC A770, Driver 31.0.101.5382 Steps to Reproduce:1. Open Illustrator 2025 or let it run in the background2. Set screen saver to 5 minutes, display off to 10 minutes in Windows settings.3. Wait—nothing triggers screen saver or screen power event, no events posted in Event Viewer4. Kill all "CEPHtmlEngine.exe" processes in Task Manager5. Wait6. Result: Screen saver and power timeouts trigger properly at 5 and 10 minute marks Issue located with the assistance of Grok AI instructions as follows...To detect, open: CMD (elevated) and enter "powercfg /requests"Output: DISPLAY: [PROCESS] ... CEPHtmlEngine.exe - Video Wake Lock (screenshot attached) 

When I open an Adobe Illustrator file I have just saved and closed, some pixel layers disappear, but their bounding boxes are still there and still in the links panel without thumbnail. What should be the reasons and how to fix this?  This happened with many different illustrator files and even with my friends.

Hello I bought the Microsoft Surface Pro 11 with Snapdragon X Elite, but I was only able to work on Adobe Illustrator as web-based app, you can't download it as an app. When will you launch Illustrator for Snapdragon X Elite? 

Hi! I'm having a persistent cursor-size problem in Adobe Illustrator on Windows 11.My computer is a Lenovo Slim 7 ProX 14ARH7 (Type 82V2), with a 3072 × 1920 display running at 200% Windows scaling.The problem is that the cursor becomes extremely small when Illustrator is using its canvas/interactive cursor. It is normal-sized elsewhere in Windows and in most of Illustrator. On Illustrator's Home screen, the cursor also becomes tiny when I hover over selectable/clickable elements.I've tried Illustrator versions 29.0 through 30.7, and the exact same problem occurs in every version I've tested. I have also completely uninstalled and reinstalled Illustrator and reset the Illustrator preferences.I've tested:• Windows mouse-pointer size — no effect• Illustrator "Scale Cursor Proportionately" — no effect• GPU Performance on/off — no effect• Windows DPI compatibility overrides — no actual fix• Windows display scaling at 150% — the cursor/UI become proportionally smaller, but the canvas itself

Really annoying and frustrating problem. One of the most basic functions > "Export > Export for screens" > Saving as PNG > is not working as it shouldI have a file with 10 artboards and when I export for screens as png, some of the files get exported as .tmp Its almost like illustrator is choking with a png export function. Is there a fix for this? Was it because of one of those "infamous" adobe updates? 

When I try to open or save a file to Adobe Cloud from Illustrator, it takes an extremely long time to open. This has been the case for several weeks, but today it doesn't seem to open at all. On another device, it is also slow, but it works at the moment. Is this a known problem?

This feature was reintroduced in the latest update 30.8. I updated this morning and was looking forward to this and it is not working (unless I’m missing something) There is no checkbox in finder when relinking a photo and it does not happen automatically. I’m on MacOs and set up a test file structure to see if it automatically worked and it did not. Am I missing something?

How can I make a seamless wave pattern in Adobe Illustrator that connects perfectly when wrapped around a cylindrical jar?I’m working on a packaging/label design in Adobe Illustrator for a cylindrical jar. I created several custom wave patterns using Bezier curves, similar to the attached image.The problem occurs when I place the artwork on a horizontal label and wrap the label around the jar.The left and right edges of the label need to meet, but the waves don't continue seamlessly from one edge to the other. At the joining point, there is a visible break/kink because the wave curves at the right edge don't naturally continue from the curves at the left edge.I want the final result to look like the wave pattern is one continuous piece of artwork, with no visible seam when the label wraps around the jar.I'm specifically looking for an Illustrator workflow that would allow me to:Make the wave artwork seamlessly repeat horizontally Ensure the curves at the right edge continue perfectly f

I used to be a heavy Iluustrator user but haven't touched the program for about 20 years. I'm trying to draw over a map with the pen tool. When I last did this I created a new layer for each segment but now it looks like it wants me to create a new path. I'm sure this is a much more efficient way of doing things but I'm a bit lost, can anyone point this Illustrtor oldie/newbie to to turorial on this? Basically I want to draw lots of paths and be able to independently style them.

Every time I type the dimensions I want to use for my new document, the values constantly reset to default as I'm typing. Every time there's an update, my shortcuts get reset to default. At work, my colors degrade over time in my working file becoming less saturated. So many other issues. None of those issues exist in Figma, where I'll be taking my patronage. In the next few months I'll be done using Adobe for good. I've used it for the past 20 years, and never have I experienced as many bugs and failure to fix bugs as I have in the past two years. That along with the constant push of AI and using our data to train it has shown that Adobe is more about profits than it is making a good user experience. 

I am having the issue where the mouse wheel scroll to zoom is causing Illustrator to lock up. Deleting preferences and starting from scratch worked for a time but the issue comes back after a few days.  OS: Windows 11CPU: 13th Gen Intel(R) Core(TM) i7-13700RAM: 64 GBGPU: Nvidia RTX 4060 (studio drivers)Mouse: Logitech wired mouseThe same issue that is in these links. Illustrator 30.0 Mouse wheel scroll causes lockup/crash/freeze | CommunityIllustrator (Beta v30.1) frequently freezes and shows “Not Responding” while editing files | Community

I am posting this here because I have now tried twice through Adobe Customer Support chat to formally escalate a complaint, and I am still unable to obtain any meaningful response, complaint reference, escalation confirmation, or access to someone responsible for reviewing the way my case was handled.At this point, I am no longer asking Adobe to troubleshoot the original technical problem. The technical issue has already been resolved. I am trying to submit a formal complaint about Adobe's handling of the case.The situation began with a serious Adobe Fonts/Creative Cloud failure affecting several fonts that I use professionally in Adobe Illustrator, including Basic Sans, Daith, Futura PT, Futura 100 and Span.Some fonts appeared as active on the Adobe Fonts website but were not synchronising, installing or becoming available correctly in Illustrator.This directly affected my professional work.Multiple Adobe remote-support interventionsThis problem resulted in more than one remote-suppor