Questions

Hi Community,I used the spiral tool in combination with the control key.I did something wrong I guess!Now all I get when using the spiral tool, is a skimpy arc.I want to be able to reset this tool so it behaves like in the beginning.Some site advised to trash illustrator preferences, but doing that made me lose all my workspaces, I worked so hard to create.I wonder if there is any way or button to reset a specific tool tofactory settings without having to trash my preferences?

Hi,I cannot cancel my Adobe subscription because of a payment issue. The system asks me to fix payment before canceling, but I no longer want to continue the plan.Also, I cannot access the support chat.Please help me cancel my plan and waive any fees.Thank you.

Greetings,I am an intermediate level user of illustrator, and am trying to explore creating custom texture stamps and brushes since having become familiar with some I purchased online. I have followed a few tutorials on how use image trace to create the editable black and white vector images, so i think I’m part way there, but upon exporting to PNG or TIFF they become un-editable when placing in a new file. I’m only interested in being able to change the colour fill.I feel like I am missing an important step and was hoping for assistance. I will break things down so you have an idea of what I would like, and where I am at now:I would like to create  color editable bitmap file such as the one here i purchased from True Grit Texture Supply Co. The color can be change be simply one step click and color fill of your option. I see at the top it says Black & White Bitmap PPI 1198. I want to create something just like that. Color adjustable bitmap file purchased from True Grit Texture Sup

So I found this simple script:https://community.adobe.com/t5/illustrator-discussions/illustrator-cc-how-to-manually-resize-one-object-to-match-another/m-p/11057446#M173293//by Ray Craighead //Select 2 objects. Script will scale top object to match bottom object. function scaleTopObject( ){ var aDoc = app.activeDocument; var sel = aDoc.selection; var topObj = sel[0]; var botObj = sel[1]; topObj.width = botObj.width; topObj.height = botObj.height; } if (selection.length == 2) { scaleTopObject( ); } else alert ("Select 2 object. Top object will scale to match bottom object."); And that is great, but I'm wondering how to modify it, or if its even possible, to determine if the width or height of the bottom object is greater, then resize the top object using either the width or height, but scaled proportionately?Is this an over the top idea or possible using percentages?Thanks!

Image with Circle above itImage After making the Clipping MaskImage after I save & close the document and then Reopen said documentIt just has a Transparent circle above it now and the clipping mask does not save.

Hi everyone, This happens every time after I’ve been working on a file for a while. When I switch to Outline Mode, the lines appear buggy and messy across the entire canvas. Restarting Illustrator resets it, but the issue always comes back after some time. For clarification, these files sometimes contain only simple geometric shapes and lines, with no custom downloaded brush strokes. Sometimes there is text, sometimes not. I’m viewing Outline Mode using GPU Preview. I’m currently using MacOS M3 Tahoe 26.3, but I’ve been experiencing this issue since Sequoia. I’ve tried resetting Illustrator preferences before, but the issue still returns after a while.  I’m not using any plugin.  Hope someone can help. Many thanks! During outline mode 

I’ve tried every solution on the illustrator forum, nothing’s working. Please fix it this is slowing me down so much! I’ve tried resetting preferencesChanging Keyboardsdeleting possible conflicting programs like Google Remote Desktop.  Please fix this, it’s a core function.

Hello, I have made drawings of power pylons that are a compound path of many paths.  I am cutting these with a laser so all the paths are stroked to create the image.  I would like to fill all the paths to “thicken” the lines with stroke or offset path.  However, when I select all and fill, illustrator fills the negative space not the positive made by the laser cuts.  (see attachments). I understand a series of paths created both what is perceivedas negative space and positive space but i would like to fill the reverse of what my attachment shows.  Help!

Hi :)I have created a logo for a client and all of a sudden when I download a PNG it dowloads with a white background. I have got RGB on, settings in PNG set to transparent and when checking transparency it shows me it is. I have even tried copying and pasting the logo into a document that I could download a transparent one before and it still downloads it with a white background. I have searched and tried everything, never had this issue before!Thanks 🙏 

So I found this scriptSelect all items/objects on specified layerand the code works great, but I’m wondering how I can make it so it only selects the visible items on that specific layer? So I guess I need it to “target” instead of select. Maybe I just answered my own question, just not sure on what the code for that would be instead of hasSelectedArtwork this is what currently happens if I use the script:But I would like it to select only visible items like this, if I click here: I need it to select this way so that I can create a clipping mask. Thanks all. 

 • Print selected artboards via scripting, possible?I would like to make a small script (.JSX) that print only selected artboards.Artboards are selected directly from the open document and/ or vi the “Artboards” palette. I asked “AI”, but apparently it’s impossible:My honest conclusion,after thorough research You are absolutely right that there is a visual connection between panel highlight and the document.But here is the precise technical distinction that matters:What IS exposed to JSX:doc.artboards.getActiveArtboardIndex() → the one currently active artboard (the one with the dashed blue border on the canvas, shown highlighted in the panel)What is NOT exposed to JSX:Multi-selection in the Artboards panel (Cmd+click to select rows 7 and 8 simultaneously, as in your screenshot) — this panel UI state has no corresponding DOM property. It is pure interface state, not reflected in the ExtendScript object model. Every expert source, the official JS reference, and the Illustrator Scripting

I am trying to Image Trace n PNG in  illustrator to apply cut lines but vectorized image has multiple paths. How can i fix this issue ?  

I created an SVG (attached) in illustrator that is intended to be used as part of a set of cutting files for use on things like Cricut. I have never used Cricut before so I wanted to make sure my SVG would upload to their Cricut Design Space (CDS) program correctly. When I uploaded the file into CDS, parts of the SVG were missing (image attached). Everything was made using compound paths and there are no patterns or gradients anywhere, just solid fills. The two upper left clovers are just the outlines and have no issues showing up in CDS, but the other four clovers are missing the fill in the bottom righthand leaf of each one. The compound paths are created for each like shape/color, so the bottom center clover, for example, is one complete compound path layer in illustrator (attached image of the layers panel for reference). This is why it's so weird to me that just the bottom right leaf is missing on each of those four: the leaves aren't even separated layers, so why just one missing

I am not sure if this is an existing thing already.I just had a thought how efficient it could be if we could create graphics inside an illustrator file that could be edited inside another illustrator file same as ‘smart object’ in Photoshop?To be able to have the same design / text / element repeated and changed only in one place?

I need help figuring out how to turn this D into dots in the shape of the D. I could do it manually but I know it will take too long.  

A couple years ago I shared a .ase file I created with the hex numbers listed in the back of Sanzo Wada’s dictionaries of color combinations. That post has an expired link and is archived so I cannot edit it. I want to share a current link for anyone who comes across this in the future, to save them the time of making their own!  Please reply to this thread if you have any trouble. https://www.dropbox.com/scl/fi/qsrlrzvgmbpgfi63itcqz/Sanzo-Wada-s-Dictionary.ase?rlkey=u8pro9gxg0urqdgnia59rtovm&st=o7nqdr8f&dl=0

Hi I need help with this Issue. I get stuck with this Saving Data Recovery Information. If I click stop, illustrator would go into outline view and I will not be able to save, save a copy or even export the document. I already lost a lot of progress with this issue. And the data recovery doesn't work at all, it will go back to the black document I started with.  

So I’m obviously missing an important step here, but I cannot get my script to run via a batch action.I’ve put together a script that does the following to an open file: -names the path the same as the filename - extension-add text frame withe contents of the filename - extension-sends the text frame to the back-aligns the text frame to the bottom center of the path-hides the textframe-groups the path and textframe together-names the group as the filename - extension(removed these final steps for testing:-copies the group-open the .ai file - All.ai-paste group from first file in place on all.ai-save all.ai-close all.ai) This script runs perfectly when I run it from File->Scripts but the second I put it into an action it doesn’t work properly. I’ve narrowed it down the the select sections that appear to be messing up.  I’ve tried the select a few different ways to try and get it to work with the action, but the multiple ways don’t seem to be working. Select before sending the textfra

I want to revolve this image about this axis. So that it will create a 3D image of a dumbbell. How to place this axis in this pop up window?  

Le trait bleu qui crée la forme est juste mais la forme ne suit pas le trait… pourquoi??? si je met l’affichage du tracé, celui-ci est bien le bleu... 

Please can someone help me to get outlines on this image?We have spent ages trying to do it and managed it once but there were then double lines where the colour changed slightly and I feel there must be an easier way of doing it, but even spending ages to remove the double lines we managed to lose the smooth edge.I was really hoping there was a way without me manually tracing it. If someone has a really basic video that would be amazing because I need to learn how to do this and it’s so frustrating having such a mental block with program.At the moment we can’t even get the outlines after starting againevery is greyed out, ty.

New user here.I downloaded an asset which is an animal with a tail. I would like to change the shape of the tail, such as add a bend. I'm not sure of the optimal was to do this.Thank you.

I am attempting to open an .aix (Adobe Illustrator Exchange) file exported from ArcGIS Pro into Illustrator CC (24.2.3) Illustrator is telling me that it is an aunknown format and cannot be opened. I don't even see .aix as an available file format in the "open" window. I have the ArcGIS MAps extension for creative cloud extension installed and am signed in to the ArcGIS Online acccount that I administer. Can anyone help me figure out how to use this?

I am a package designer working on a presentation. The past week or so, I’ve been having issues where a package image doesn’t show up when its Ai file is placed in Ps. In order to keep my presentation Ai files as small as possible, the placed images are PNGs, sometimes JPG, but I prefer the transparency of the PNG. (Not sure if that’s relevant, but possibly.)In my workflow, I start by making label layouts in Ai on the supplied dieline. In another Ai file, for the presentation, I place my layouts on top of images of, let’s say a bottle of cranberry juice, to simulate what my label would look like on the bottle, and save the presentation file. To make a shelf render (a picture of the new cranberry juice label on shelf in the store), I place the appropriate page, linked, from my presentation document into an image in Ps, masking out the unneeded content. Then I place that PSD file into the presentation file. Then save the presentation file, and make it a PDF for distribution to the approp