Questions

Hi everyone, wondering if anyone has had this problem. When I using my Wacom tablet and click on the scrollbar (the actual slider, not the area above or below), the cursor gets locked onto it and I can't exit. When this happens the pen only slides the page up and down and can't select anything, it's like it needs an 'unclick' input to free it from this.  Nothing seems to work, spacebar, ctrl, mashing the keyboard etc doesn't do anything. I have to use my mouse and close the program and start it again, so now I will be happily working away and then absent mindedly click on the scrollbar and BOOM - I'm in an annoying situation where I need to close and re-open the program. Very annoying

In the past 3 or so versions I have not been able to "save as" in Illustrator. "Save Copy" works but not "save as". I just updated to the new version and still have this issue only now I can't revert back to the previous versions. Any ideas how to fix this? 

Hello Adobe Team,I have attached a report detailing the recurring Adobe Illustrator error we’ve been experiencing. This issue has occurred multiple times during our workflow. When it happens in the middle of a long process, our entire operation collapses.For example, one of our processes took approximately 15+ hours to complete. However, due to an unexpected Illustrator failure, the process was interrupted and we had to restart, resulting in significant time loss.Could you please help us understand the reason behind these failures and advise how we can prevent them in the future? As mentioned, this is not the first time we’ve faced this issue, and we have already disabled automatic updates.We are using adobe Version 29.6

Hi all! I just upgraded to version 30.0 yesterday on my iMac. Up until then, when I saved an Illustrator file... it would remember the last format I saved (i.e., eps or svg) and would continue saving as that format until I changed it. Now... it is always defaulting to an ai file. Is there a way to chane that? I don't recall if I did it on purpose before, but I liked it that way... and would like to have that feature back. Thanks so much!  

Hi, I’m using the latest version of Illustrator and an Intuos Pro tablet with the newest drivers. Even so, in the new calligraphic brush I’m not able to enable any option other than Fixed and Random. Any ideas???? The layer isn’t locked

I'm trying to export a logo as an .SVG for my website but the export keeps adding extra white space for no apparent reason.  I’ve already tried Object > Artboards > Fit to Selected Art. - The artboard kisses the edges of the logo perfectly. (Looks like it's a bit cut off, but it's not when you zoom in)I’ve also tried Object > Path > Clean Up I’ve also tried View > Outline - So I can look for any random objects to delete; nothing. I've also tried artboard > artboard options - Ensured that the artboard ends on a solid numbers for Width & Height because I seen a forum where that was causing an issue with the exported file dimentionsI’ve also tried Export for Screens > Advanced Settings For Exported File Types > SVG > Unchecked the Responsive box - All that did was move my logo to the top of the extra white space instead of being in the middle of the extra white space. From this advanced settings panel, I’ve messed with a lot of different

Few moths ago I have the persistend error with the illustrator an dragged photos . I drag photos from photoshop to my illustrator artwork but few minutes later de photo dissapear and transform in kind of blanked photo. Have someboddy  the same problem?

The transorm handles I use to mark mid point on shapes when dragging from the Rulers, seems to dissapear as soon as press the ruler to drag a guide accross the canvas? Is there any workaround for this?

I can't get the selection tool in illustrator 2025 version to work as normal. It just shows all of the anchor points, and I can't resize anything. I switched to the 2024 version, and it works over there. But how can I fix it? 

I’m posting this to document an ongoing issue with Illustrator 30 on macOS and to highlight how disruptive it has become, especially given that earlier versions never had this problem and support has been unreachable for over a week through the official chat channel.Issue SummaryIllustrator 30 on macOS intermittently truncates linked file extensions after saving and reopening a document.For example:image01.PNG becomes image01.PNIllustrator then marks the link as missing, despite the file being perfectly intact and never renamed.This problem did not exist in previous major versions (25–26). It only began after recent updates and has become a workflow-breaking issue.EnvironmentIllustrator: Version 30.xmacOS: 26.1 (Tahoe)Linked file storage: Local SSDAffected formats: PNG, JPGOlder, stable versions are no longer available in Creative Cloud for macOS, leaving users with no practical downgrade path.Steps to ReproducePlace a raster file using File → Place and link it (e.g., image01.PNG).Save

Hola! tengo un problema, cuando importo una imagen PNG a un archivo de Illustrator, pasa con fondo blanco, la saco de la página y está sin fondo, la ubico nuevamente en la página y sale de nuevo con fondo blanco, me pasa en algunos archivos pero no en todos, con la misma imagen, ya hice la prueba con varios archivos diferentes y siempre la misma imagen. Sucede con vectores y con fotos. Que puede pasar? alguien que me ayude...gracias!

Hello all, ive been trying to figure this out for hours and couldnt find any solution.I downloaded an ai. artwork file and wanted to crop that and use it on a second file im editing.When I copy from the downloaded file to the second file, after I paste, the colors are totally different.Even if I go to the artwork file and export as PNG or JPEG - when I try to paste that on the second file, colors are still changed.Is there any solution to that?please help 😞thank you.

I am aware that this has been asked before, but I have not found an adequate answer.I have always disliked the methods used by Illustrator for pan and zoom functions. I have been using a program called X-Mouse Button Control to remap the functions of the mouse wheel and middle click to pan and zoom operations. For panning, this works well: Middle click to pan. In X-Mouse, the middle click is replaced with a macro that will hold the space key, and simulate a click/hold of the left mouse button. This allows panning in a way that is similar to many other programs I use daily.The zoom, however, is a bit more difficult. By remapping the mouse-wheel-up/mouse-wheel-down to include holding the 'alt' key, I can zoom in and out. The issue appears when I hover over the Transform dimensions and/or position of an object. Since the 'alt' key is held, it copies the selected object at each click of the wheel. While this can make for some very interesting geometric designs, it is no quite what I'm afte

Bonjour.Comment peut-on mesurer une superficie en mm² d'une surface irrégulière avec Illustrator?Peut-être l'utilisation de la plume?Merci de vos réponses.

I am self-taught in Illustrator and I know there are simple ways to do some things that I manually do.  I'm trying to place 22 small circles evenly on a circular path.  I don't want the large red circle in the graphic at the end.  What are all of the steps to do this?     

Hello everyone,I'm currently working on automating tasks in Adobe Illustrator using Python's win32com.client library. I've successfully connected to the running Illustrator application using:pythonapp = win32com.client.GetActiveObject("Illustrator.Application")My goal is to create a new document with a specific ruler unit (e.g., Millimeters) at the time of creation using app.Documents.Add().However, I'm facing a challenge:1. Unknown Parameter List: I cannot find comprehensive, up-to-date documentation that clearly lists all the parameters and their corresponding values for the Add() method when using win32com. The official scripting guide primarily covers ExtendScript (JavaScript), which has different syntax.2. Parameter Value Discrepancy: I suspect that the parameter constants used in win32com might differ from those used in JavaScript (JSX). For example, in JSX, you might use app.documents.add().rulerUnits = Units.MILLIMETERS;, but I need to know what integer value or constant name c

Figured out a way to loop through a selection and resize everything proportionately to the top object. Is there a way to do this more elegantly? Transformation.DOCUMENTORIGIN seems to be the key, as all objects will be resized relatively, otherwise they are resized based on their own anchors. I reset the view at the end or otherwise it's way off. function ccCalcPerc(from, to) { //currently only illustrator //Times 72 if you're in inches return (to * 72) / from * 100 } function aiObjBounds(obj) { //Get Geometric Bounds /* Left, Top, Right and Bottom + - 1 - + | | 0 2 | | + - 3 - + */ var bounds = obj.typename === "Artboard" ? obj.artboardRect : obj.geometricBounds, left = bounds[0]; top = bounds[1]; right = bounds[2]; bottom = bounds[3]; width = right - left; height = top - bottom; props = {

Hey there!Long time listener... first time caller! As the Subject says, layers don't appear when being told to shown. Sometimes they don't hide when being told to be hidden. See the attached video for an example. Thanks!

Hi, I’ve just updated my Mac operating system (MacBook Pro M3 Pro) to macOS Tahoe 26.1, and right after doing so, I noticed that I can’t launch Adobe Illustrator. When I try to open the app, it slows down, freezes, and becomes completely unresponsive (I have to force quit it every time). I’ve read online that this issue might be caused by a conflict with Wacom tablet drivers, so I completely removed them (including all files located in the user library). I also tried uninstalling and reinstalling Illustrator, but nothing changed and the problem persists. Interestingly, this issue only occurs with Illustrator, Photoshop and InDesign seem to work correctly. I really need help with this. I have a project deadline and need to get Illustrator running again.

As seen in the attached video (not sure if attachment worked), when I use my HP stylus on Adobe Illustrator my stylus is frequently not registered and nothing is drawn. You can see in the video that the lines stop appearing even when I am tracing my stylus across the page and the cursor from the stlyus does not follow. Also at the end when drawing the alphabet less than half the letters come out. This issue has made it essentially impossible to draw things as I need to redo/trace lines about 3-5 times before they come out clearly. This issue only occurs on Adobe Illustrator and even happens on the select tool, eraser, etc. Thank you.side note- when using the default pen option, the lines come out consistently but they dissapear as soon as I release my pen. When using any other pen the line stays but the above issues often happens.

As the title says. If I Ctrl Z it does it really slowly. It's driving me insane. Does not happen with new indesign or Photoshop. My file is not very big either. 1 Year Old Mac Book Pro M3 with 16GB RAM. Any help?

The list of files is there, but nothing happened when I clicked/double-clicked.I must open the file from the menu File - Open recent files. It's been happening for several months.I'm on Windows 11. The latest update for both the Windows and Illustrator.Happening with Premiere and AfterEffects too.Edit: It's like double-clicking it makes a little bit of movement, like dragging. Which is not, my cursor did not move even for one pixel.

Hello Since the latest update of Illustrator the Selection Tool is not working properly.After selecting an item on the canvas the cursor becomes a crosshairs and drags the item around with any further mouse movement. The Double Click To Isolate function no longer works because of this and I can't seem to understand how this option can be disabled.See the video attached.

Hello. I'm new to Illustrator and have been coloring a comic in the software. I'm trying to make gradients but have been running into a lot of problems with it. I've attached an example picture where I'd like to get the current grey gradient to look like it's following the curve of the shape. The gradient that is on there now was made with the linear gradient tool. This is close to how I'd like it to look. It would be great if I could get the gradient to look like it's blending in with the light grey instead of just a line showing where it ends. However, the linear gradient is only making the gradient as the straight line. Is there a way to get a similar look but have the gradient form around the curve instead of as a line? I've tried all the other gradient tools and they haven't done what I'd like. I've tried making seperate colors and blending them to form a gradient. I tried bluring the seperate colors and that didn't work either. I also tried the mesh tool but that seemed complicat

I've been using Illustrator for quite some time now, and I've never had a problem with the colors.Recently the colors have become WAAAAAY off. I'll attach some screenshots. The problem I haven't changed any settings either.I typically use RGB color mode because...well screens, but I tried clicking CMYK mode, and the colors became closer to what they should be/darker.I can't for the life of me figure out what to do.In the screenshots the darker color for the posts was CMYK and the lighter was RGB.With the color palette screenshot, the colors appear right in the Libraries, but they are off on the document.HELP!