Questions

I'm having trouble opening NEF files from a Nikon Z8 on a Windows ARM machine in Lightroom. I've verified the same file opens just fine on a Windows Intel machine.   Z8 with up-to-date firmware, taking photos with "raw only" Lightroom v7.4.1 (most up to date according to the creative cloud updater) by-hand insta;led Adobe Camera RAW (v16.4 from AdobeCameraRaw_arm64_16_4.exe) Downloaded and installed Nikon's RAW plugins, though I do not think those are ARM (and I can't tell if they are working). I see: In lightroom's review for import window a warning icon for each NEF file with a mouse-over message "this file does not contain a supported format (or it might be damaged). The icons in windows show up with the complete picture Opening the pictures in windows at first shows the proper image but then goes all technicolor lines on me. I see same error in Adobe's DNG converter and photoshop (both of which have ARM versions) I suspect the windows and LightRoom issues are

Hello! I have a subscription for the "Lightroom 1TB" for almost one year and I mostly use Lightroom Mobile (Android) and web cloud based version. However in the last few days my Android Lightroom app has most of the tools blocked ("greyed", or actually it appears with a blue icon with a star inside), as if I were using a free version. I can use all the tools normally in web cloud version, but the Android app just won't allow me to use the tools, even though I'm logged in the same Adobe account. My current app version is v10.5.4. Already tried deleting cache and reinstalling the app, but didn't work.Thanks in advance for your help. 

Hello,I am facing a critical issue with my Adobe cloud storage and Lightroom (Cloud-based desktop version). My cloud storage is currently showing 21.0 GB used out of 20 GB, which has completely frozen my account and synchronization.Because of this over-quota status, I am experiencing a massive "phantom storage" UI bug on adobe.com and within the Creative Cloud desktop app. Every time I open folders like "Cloud Documents" (Projekty), "Synced Files" (Twoje pliki), or "Deleted" (Usunięte), the list of files flashes on the screen for a split second and then immediately disappears, displaying a "Folder is empty" message.Because the interface keeps hiding the files, I am completely unable to select them and click "Permanently Delete" to free up my space.Here is what I have already tried (none of it worked):Lightroom Desktop App: Cleared cache and permanently deleted 1,084 sync errors via Lightroom Web. The "Deleted" folder in Lightroom shows 0 images, but the cloud usage remains at 21.0 GB.

Hello,The sensor on my Nikon Z5II has a few burnt pixels caused by a DJ laser. They are dead—showing up as red dots—and appear in every photo. Replacing the sensor would be the only real solution, but given the cost, I tried using a Lightroom preset instead. The problem is that the defect doesn't appear in exactly the same spot depending on the focal length and lens used, so the preset isn't effective. I started creating presets for my prime lenses and that works well, but it’s not feasible for zoom lenses.Lightroom has a dust removal tool; it’s a shame there isn't a similar feature for dead pixels. Does anyone know of a batch processing technique to remove this defect?

I have the same issue that other users. Lightroom CC is stuck on "Syncing items" on the Windows 11 desktop.I have about 30 000 pictures. It is supposed to download all my original files locally to my secondary drive (D:). There is plenty of free space on my target drive (D:).iPad is fine, fully synced and backed-up.I have uninstalled Lightroom CC then reinstalled and it didn’t solve the issue.Any ideas on how to troubleshoot?Thank you for your help!

When I play a slideshow of my latest album addition to the web, all of the TOPAZ Adjustments are written across the top of each photo. What did I do wrong and how to eliminate

Synced collection from LRC (LR Classic ) containing photos that are already synced (either preview synced or original uploaded to could) does not properly sync to to LR /LR Web. i.e collections show up as albums but images only sync one wayBasic Details LRC Version 15.5 LR Version 9.5Windows Version 10 and  11 25H2Tested behavior : -  1.New synced collection created LRC shows up in LR,2.Album created in LR shows up in LRC,3.Added single image from LRC into both albums, in LR thumbnail of the corresponding album changes but shows 0 images. Doesn’t matter if image is preview synced into LR or original uploaded.4.Adding image from LR shows up in LRC

Can anyone tell me how permanently keep crop control unlocked in lightroom mobile . I never need it to be locked Thanks 

I am editing pictures as per needed but when I am saving it..its not happening it not saving its loads and then noting and if I want to delete any picture I select it and upon clicking delete its button not working nothing is happening…please fix it asap🙏

I have an old intel based CD for MAC OS, and got a new apple silicon MacBook,  how do I get to transfer the serial number to a apple silicon based version?I can install the version from the App Store but it does not let me enter my serial number.Tahoe version 26.5.2Apple M4 chip set

using lightroom cloud 9.5 on mac tahoe 26.3.1.  Sync is disabled and states offline when trying to share folders.  I've logged out of creative cloud, LR and restarted mac.   uninstalled creative cloud, LR and reinstalled.   same behaviour

I have been editing and exporting pictures with no problem. Then I have been trying to use it and it just freezes. Now it just shut down.

I launch the lightroom app, i attempt to edit a photo, the screen goes white for a second and then it says lightroom is not responding.A minute or so later the screen looks normal. I attempt to edit a photo and the scenario repeats. This has happened 10-15x in row.  The not responding has always happened but usually only a couple of times in row.  I tried to update the app and that didnt work either

I was working on a picture, tried to create a new mask and the app crashed not saving any data for the photo I was editing. Do Blackmagic Design apps have this same problem?

My Lightroom  is stuck on syncing. I went in and filtered by photos sync status and under syncing its empty (all photos are synced). A parallel problem (not sure if connected) is that I cannot export my recent photos. Can someone tell me how to fix this syncing issue?

Hello Adobe Lightroom Support,I am unable to install Adobe Lightroom Mobile on my Samsung Galaxy M13.My device details are:• Model: Samsung Galaxy M13 (SM-M135FU) • Processor: Samsung Exynos 850 • CPU: 8-core ARM Cortex-A55 • Architecture: ARMv8.1 (64-bit) • RAM: 6 GB • Android version: Android 14 • API level: 34 • Google Play Protect certification: Device is certifiedWhen I open the official Lightroom app on Google Play, it says:“This app won’t work for your device.”I have been trying to install Lightroom on this phone since I bought it. The issue existed even when the phone had almost all of its 128 GB storage available.I have already: • Cleared the Google Play Store cache • Confirmed that my device is Play Protect certified • Confirmed that Android and Google Play services are up to dateAccording to Adobe's current Lightroom Android requirements, my device meets the minimum requirements (ARMv8, 4 GB RAM, Android 8 or later).Could you please check why the SM-M135FU is being marked as

Seit Lightroom Version 9.5 (Mac; App Store Version) ist es nicht mehr möglich, das Wasserzeichen anzupassen. Es also weder hoch zu laden, noch die Position zu verändern (s. Anhang). Hat noch wer anderes das gleiche Problem?  

 Why do my photos export so slow on the m5 mac? it was faster on my 10 year old macbookEdit

Issue:Lightroom resets 2:3 crops to square.  Steps to reproduce:  Crop a photo to a 2:3 aspect ratio.  Move to the next photo.  Go back to the first photo.  Result:The photo automatically changes to a square crop. Restarting my Mac does not fix the issue.  Expected result:The photo should stay at a 2:3 aspect ratio.  

I have always been able to export an album to desktop. It was an option that automatically generated. Tonight after editing an album a message popped up saying that AI needed to update photos before export. I then attempted to export but it only offered Lightroom storage. How do I recover desktop option?Thank you in advance 

I can click denoise and it says that it is applying it, but then it does not work. 

We have been tagging our galleries with keywords for years. Hours of work doing this. Now, it will not properly allow us to search for the photos by the keywords we set. We use this in a browser. We have tried reverting back to version 7 of lightroom. We have tried different browsers. We need a fix to be able to accurately sort the photos by the keywords search we created.  The “known issue” fix from June was not helpful to our problem. 

In mask, the 'select background' option is highlighting my white background with a white table that I want to separate from the background. I have run out of ideas on how to achieve this. It keeps seeing the table as a background.

After the update, my user presets disappeared. Is there any way to get them back?