Questions

The "add photos" button is grey and I can't add any photos. Photoshop works normally. I have a personal license 1TB cloud, NOT corporate. I have plenty of storage on my macbook pro too. I have internet connection. I tried that thing with prefrences. I uninstalled and installed both lightroom and creative cloud. I logged out logged in. Reset computer. Nothing works. Any advice?

I'm currently using latest iOS and have latest version of the software but since updating it hangs as I'm trying to remove objects. Any ideas 

Hello, I have been using an adobe account that I made a long time ago and want to transfer all 7000 pictures I have from my old adobe account onto my new adobe account.   Besides downloading all of my pictures and re-uploading them to my new account, is there a way I can do this that is built into adobe?    Thank you     {Thread title edited by moderator}

Hello, I am trying to export my entire Lightroom library (40,000 items, approximately 1 TB of data) to an external hard drive to have a physical backup. When I attempt this, the export fails due to an issue called "Unable to download the original/proxy file," which coincides with running out of storage space on my PC. It seems that my PC is creating cache/proxy files (I'm not entirely sure of the difference) while Lightroom is exporting to my hard drive, causing the export to fail when the internal drive runs out of space. However, in Lightroom's settings, I have limited the cache to 10 GB, which is well within my available space. How can I simply back up all these media files? Ideally, I want to keep the edited versions of the photos rather than the originals.

Hi Adobe Support Team, I am reporting a critical issue regarding abnormally high memory usage in the cloud-based Lightroom, which appears to be a memory leak. 1. Summary of the Bug After a standard editing session with high-resolution RAW files, Lightroom's memory consumption climbs to an extremely high level (over 26 GB in my case, as confirmed by Lightroom's own diagnostics). This memory is not released even when the application is idle or minimized. The only way to reclaim the memory is to restart the application completely. 2. System & Software Environment Lightroom Version: 8.4 x64 [ 20250603-0500-10f89fb ]Operating System: Windows 11 Pro (Build 2009)CPU: AMD Ryzen 7 9700X 8-Core ProcessorGPU: NVIDIA GeForce RTX 5070 Ti (Driver 32.0.15.7688, 15.5 GB VRAM)Total System RAM: 64 GBCamera Model: Sony α7CR (61MP)File Type: Uncompressed RAW (.ARW) 3. Steps to Reproduce 1. Import a batch of RAW files from the Sony α7CR.2. Perform edits on several photos, specifically using AI-powered

My Lightroom app simply stopped working after I exported a photo from my camera to my phone (JPG) and tried to import it into the app, just like I always do with any other photo. Then the app stopped working. A message from Lightroom appeared saying there was an error and that it wasn't possible to edit that version of the photo. I closed the app, deleted the photo from my phone, uninstalled and reinstalled Lightroom, and tried editing other photos, but now the same message appears for every photo I try to open and edit — even simple screenshots.   [moved from bugs to discussions according to the community rules - Mod.]

Would love to be able to upload dynamic symmetry grids to lightroom cloud - classic allowed it but unable to do that to work on specific compositions in the new lightroom

Hi,ich fände es gut, wenn es möglich wäre, dass Rahmen beim Export auch auf mehrere Bilder angewandt werden können. Aktuell ist in Lightroom Mobile (Android) immer nur ein Foto mit Rahmen möglich, das ist echt mühsam, wenn man mehrere Fotos mit Rahmen hinterlegen möchte. Bei Lightroom am PC ist die Export-Option "Rahmen" noch gar nicht verfügbar. Bitte hinzufügen. Erwin 

Hi,ich finde es schade, dass Keywords in Lightroom Mobile (Android) immer nur für ein Bild vergeben werden können. Sterne, Titel und Bildunterschrift können auch gleichzeitig für mehrere Bilder zugewiesen werden. Wäre eine tolle Erleichterung, wenn auch Lightroom Mobile (Android) Keywords auf mehrere ausgewählte Bilder zuweisen kann. DankeErwin

Hi there, I don't know if I am asking an idiotic question or not, but I have 1 Tb of cloud space in my subscription but I couldn't uploaded all my last upload photo session as it said my laptop didn't have enough available memory for them despite being no where near my cloud limit. Do I always need enough available storage space in my laptop despite having a cloud?  All the people that I know use the lightroom classic version and not ye cloud.

Is everyone experienced a problem with stretched photos with wrong aspect ratios, shown in Lightroom web gallery? They are OK in Lightroom, but shows in wrong way in web version..... This is so bad, I just show them to the client..... For Example:I suppose it's a bug, I have no control on how they look here!..... Please, Adobe, this is rediculous...

When I loaded up Lightroom Cloud today, I noticed that it completely wiped all my edits from a photo I was working on yesterday. Not sure how to fix it but because I spent over an hour on this photo I am pretty upset...

I have a problem with AI subject and object detection masking which has suddenly stopped working in Lightroom cloud and Lightroom classic.  The sky detection tool still works fine, as does the distraction removal tool, but that is it.  All the AI masking tools work fine in Lightroom web and on Lightroom mobile, but not on the cloud or desktop versions.  I have a new Microlaptop which is up to date; I have uninstalled and re-installed lightroom and cleared the cache, but nothing seems to make any difference.  It suddenly stopped working around the beginning of the month (possibly the time of the latest update?)My laptop is a Microsoft surface Pro Studio 2  which has worked a treat with this software up until now.  Can anyone help me at all?

Can I access my photos from OneDrive to edit in Lr app?

I'm not sure if this is a bug or not. It's happened on the latest version of Lightroom 9.2.0 for the iPad IOS 17.3.1 & wasn't happening before i installed the update, but equally I've only just started taking photos in raw where the file sizes are much larger, but still I don't think this should cause the problem. if I import say 50 photos from a memory card & start editing them, I'll be ok for maybe half of them, & then it reaches a point where a photo is not editable. The cloud icon is blue rather than the green & this doesn't change even if I leave it for a few minutes. If I turn the iPad off & on, that does seem to clear it for a little while until I can't edit again & half to reboot  - it's not just on photos I haven't edited yet, it will stay blue on a picture I edited minutes earlier.  I have plenty of space on my iPad & also in the Lightroom cloud thank you for any assistance

On macOS, when I try to launch Lightroom after the update I get: “Adobe Lightroom.app” is damaged and can’t be opened. You should move it to the Trash. (see attached)   I've tried uninstalling and removing Lightroom preferences, then reinstalling, but get the same result. I submitted an Adobe LogCollector Tool file, so hopefully that helps.    I attempted to report it via Creative Cloud support, but the chat ended before I could reach an agent. Not a big deal for me since I mainly use Lightroom Classic, but posting here for awareness in case others run into the same issue.    

When working with version 8.4, I'll be instructed that further AI seetings need to be "updated" and to select the yellow update "AI Edit Status" button to properly render recent edits. When I click on the yellow button,  a blue "update" button then appears, selecting that button nothing ever happens, it doesn't work. 

I have several years worth of photos in LrC that are not in the cloud. I want to set up one folder to sync images from LrC so that I have them available in cloud for regular LR. That works. But when I sync, LrC is also trying to download ALL my photos in the cloud, 15k of them. I've gone through every collection in LrC and triple checked that sync is turned off. There is only one folder set to sync. And yet, LrC continues to download all my photos, and I cannot figure out how to get it to stop. Any ideas?

I have two very specific quesitons on using Lr and PS to process 32-bit images. 1. As I understood it, when I move three bracketed images to PS to do a 32-bit HDR merge, when I save an ?HDR merged photo,, PS is suppoosec to retiurn thart final image to Lr where it originated. In my case, I keep having to save it as a TIFF file on ny desktop and then drag that back into Lr. What am I missing?2. I mostly want to return the fikle to Lr for storage, but if I happen to make further changes to the photo,. is LR resetting the image in 16-bit or keeping it as a 32-bit? Thank you for any hlep.   

Hi everyone! New to the group. Seeking some advice... I have a B&W photo that I'd love to convert to color. Are there any Lightroom experts here who could share some tips on how to achieve a natural-looking color conversion? Thanks in advance!

Really

Ive seen people post about LR having other internal errors, but I am not finding one with my error message so I am posting it here and asking for some help! Lightroom failed to initialize due to an internal errorlogin server error 'nil: Unable to create directory. You don't have permission to save the file "user" in the folder "Lightroom Library.Irlibrary" Above is the error message I get EVERY time I try and open LR. Lightroom is a new program we are about to use but I can not even get the program to open. I have never used the program before so there shouldnt be a catalog. After selecting ok on the error message, LR just force closes. Even after uninstalling and then installing it again, I get the exact same error message and force quit. Are there any solutions to this? I am on a 2019 Macbook running MacOS Ventura 13.2. Its a company laptop and its managed but all Mac users have admin rights. Not sure if that helps or not. Thanks in advace!

Não faz sentido algum esse bug, pois eu tenho praticamente 1.5TB de SSD livre para comportar o download, e 1TB de HD vazio também, e o programa simplesmente não quer dar prosseguimento ao meu download, já desinstalei e reinstalei ele umas 3 vezes e simplesmente não funciona, e eu não estou afim de ter que entrar no Lightroom Web e ter que clicar em todas as mais de 1000 fotos que tenho 1 por 1 para realizar o download, por favor consertem este programa!

Bonjour J'ai un soucis avec LR Classic sur mon Iphone 15 pro.En voyage je prends des photos avec l'appareil photo de l'appli LR.Remarque : le changement d'objectif est moins fluide qu'avec l'appareil de l'iphone mais je fais avec car les images sont réglées par défaut au format que je souhaite (3X2) et pas avec celui d'Apple et géolocalisées ce qui est parfait, mais ...j'ai eu un bug par moment ou a chaque changement d'objectif l'image devient folle alternant tres rapidemment les formats, les alignements horizontal/vertical ou je ne sais quoi. Difficile d'expliquer et encore plus de montrer.Le pire c'est que c'est aléatoire, par moment tout va bien, à d'autres pour une raison que j'ignore c'est permament et je suis obligé de sortir de la fonction appareil photo pour y revenir.Merci pour votre aide