Questions

When woke my imac this morning (OS 12.6.5) I found Photoshop uninstalled. I'm the only user and my bill is all paid up. My other Adobe software remains intact. It just wasn't there!I went to the CC home page and it said my other apps were up to date and that I could install PS, as though I never had before. So I did, no problem installing.   HOWEVER, 20 years worth of presets, brushes, macros and actions are all gone. That was a LOT of usability/productivity to have taken away without warning. Is there an easy retreival? What gives?

When I select an area and use generative fill, photoshop creates a new layer with a mask, but the problem is photoshop expanding my selection on  this mask, so photoshop filling some areas which I didnt select, how can I prevent photoshop to expand my selection? Anti-aliasing off, reduced mask width but nothing changed.

Este error me sucede cuando le doy click a "Guardar para Web (heredado)", ya he intentado muchas cosas, pero no funciona, tienen idea de lo que puede ser?

Hi. At about a week long I cant save files with smart objects and smart effects. Saving always freezing at 99% and force quit is needed. After Im not able to start PS and I need to restart mac. All the changes I made are lost of course. Is it a bug or is there any solution? Thx

I'm making a script in which in the middle of it I need to apply a mask on the current selection, I'm not sure if I'm not knowing how to search for it but I just couldn't find an answer, so I thought I should ask it here. Is it possible to create a function that pretty much does the same as if I had an active selection and I applied a mask to it, using the button on the picture. Or to be more precise the Photoshop Keyboard Shortcuts on the Layer Mask Section calls it "Reveal Selection". So basically this: So basically as in the images a function that would mask the selected area.  

PS 26.5 MacOSFont menu jumps from where I've scrolled to when I move the cursor to choose my font.I have to scroll past the font I want, then move my cursor and hope it jumps back to the area where the font I want is.Any help is much appreciated. It's very annoying.

I am having photos and AI artwork printed to fabric.  Every so often, when the fabric comes back from the printer, we find registration marks have appeared on the side of a printed photo.  The original photo does NOT have them but by the time I cut and paste onto my canvas they appear.  How do I get this to stop?

After the MacOS Sonoma update, the Ps window ALWAYS DEMANDS a click selection before anything can be done. This happens all call methods including when opening a modification window with in Ps. It also refuses to be active when called directive from Lr. I realize that this seems trivial, bukt when in the middle of a development my mind is sharply focused on a solution/excecution. The required extra click/beep. Is distracting. Help from you the experts would be greatly appreciated. Details: Mac Studio. MacOs 15.3.1. Ps 26.5. Lr 14.2

I upraded to Photoshop 2020,  21.0.2. & am not very happyNow my Clone tool & healing brush are not working. Sometimes they don't work at all, & other times I see a strange diaginal line draw accross the screen.  I have to save & then reopen Photoshop or just use the old 2019 version.   I have a 21.5 inch 2018 iMac retina ,  3.4 GHZ core i5 with 32GB Ram.  RunningApple  Mojave 10.14.5I'm also using an old Wacom tablet, Intuos PTK 640.   I'm not sure if this is a new glitch or Apple, Wacom & Adobe not playing well together.  Daniel

Hi,I'm experiencing a bug with PS, where it randomly corrupts certain projects.I have 1 license and I'm using PS on two computers, and I'm only experiencing this problem on one of the computers. I use the same template, the same fonts. The font I'm using is Source Sans 3, from Google Fonts, and I've tied it down to this font being the culprit - that's what it seems like at least, since I get the error triangle on the font layer within PS when I open the saved projects. Then I open it again further down the line, and the project is now corrupt. The error message is: "Could not complete your request because of a program error".In the 'Learn how to fix' button, my IT department have tried everything this page tells you to do, but it doesn't help. I've also noticed the same font family within Creative Cloud 'Adobe Fonts', there's a 'BLACK' variant that simply wont install. Any ideas?

I thought I posted this before but cant find it and mistakenly posted in on the Canon Community! Idiot! Looks Like I did but I see the post but clicking on it takes me nowhere...Same page!???? After the lates PsCC update, my Line Tool is behaving wrong from prior to the update. Now the Line Tool, NO MATTER WHAT Selection is checked, Sheap, Path...the arrow is painted in a expandable square box and only when I "double click" the "Esc" key dose the "selection turn into a single line arrow. Also the curosr leaves a small "squate cursor box" in the top left of the scree.

Hello, so here is my problem.Yesterday everything worked fine and today it's doesn't work for some reason.Before someone ask I didn't touch/do anything to Photoshop to get this error it just popped this morning when I lauched it.Hopefully someone have a quick working fix for this issue.Thank you for reading.

This is driving me crazy. The "double tap" to open Layer Styles is too sensitive. When I'm working, I might drag to duplicate a layer, then select it: the Layer Styles dialog opens. I'd say these false positives happen about 30 times during an hour-long working session. That means clicking to close the Layer Styles dialog 30 times. This is very disruptive and annoying. Please, Adobe, add a setting to disable this double-tap behavior. 

Hi!I am looking for a solution to copy image from Ps and paste from clipboard into another app.I have tried the following:1. Go into Setting make sure export clipboard is toggled on2. Ctrl-Shift click to Copy Merged 3. Have the actual layer selected while pressing copy4. Adjusting color profile of the document5. Adjusting numbers of layers in the document, including flatten all layers.6. Adjusting the PPI of the document I am suspecting that there's a problem with me New Photoshop files I create using my template... because copy-paste  works on documents from other sources or made using default templates. 

Hello,I recently moved my AppData folder to another drive as it was taking up a lot of space. The old path was C:\Users\<myname>\AppData\Roaming as is the default, and the new path is E:\Windows\AppData\Roaming. Moving the folder like this is a functionality supported by Windows, and Photoshop is the only application that has had a problem with it.After the move, certain functions in Photoshop cause the following error to appear:There are not any smart objects in this file, I just made a 16x16 canvas and immediately clicked "Quick Export as PNG." I have also noticed that the error message depends on what I do before first clicking Quick Export as PNG. For example, if I open a canvas, draw on it with the pencil too, and then try to export, I see this:Other export options such as saving a one-layer image as a PNG work but this is very inconvenient.Another thing I've noticed is when I open Photoshop now I don't see the typical Home screen with recent files and everything, it just ju

Cuando quiero guardar un archivo con el comando "Guardar como" o "Guardar una copia" aparece el cuadro de dialogo en negro, sin poder ver nada lo que impide poder guardar un trabajo por capas, solo puedes guardarlo si lo acomplas y cierras como jpg o desde el menú "Exportar".La versión de Photoshop es la v25.5.1 y el ordenado con el que trabajo es un Apple Macbook Air con procesador M1 2020 y el sistema operativo es el Sonoma 14.4

I am not clear on how to use the "Set measurement scale" function.I set the value of 250 as pixel length and 150.5 as logical length, unit of measurement millimeters.but when I go to measure with the ruler the measurements do not match.  

I've been working with shapes in PS CC and the live shape properties box is gone for all my shapes and the path selection tool is of no help either. This seems to be a problem with PS that has been going for a while but in all my searching I have not found a way to fix this.  Can anyone tell me how to get my masks, and more importantly, my live shape properties boxes back into PS?

I'm sure this is something humiliatingly obvious, but I've searched and cannot find the answer. My transform box has changed from a solid blue line to a dotted black line.How do I turn it back to blue? It still functions.I know how to hide and show transform controls. This is not the issue. I have reset prefs, and even uninstalled / reinstalled PS keeping nothing. Mac 10.13.6 PS 21.2.4 tia! 

Hi, I'm have a late 2022 Macbook 14 M3 Pro using teh lastest macOS Sequoia, and starting Adobe app like Photoshop, Illustrator etc it's giving me "Your graphics processor is incompatible".Anybody know if it is software or hardware issue?Thanks.

I am trying to cancel a free subscription that has expired. It keeps telling me that i have to update my billing details. I dont wanna do this because they will bill me before i cancel the subscription because they have already charged me $29.99 for Adobe Stock-10 Assets. Well now i just need a way to cancel this subcription, or anyone who i can contact so they help me with this at ADOBE.

My computer recently had a major failure and I had to reformat and install a new C drive. I'm trying to reinstall photoshop after redownloading it from the site, but it refuses to run at all. I click on it, it thinks for a split second, then does nothing. I've tried turning my firewall off, still the same result. I try run as administrator, it gives me a yes or no prompt if I want to install, then nothing. I am struggling and I don't see anything on the forums with the exact same problem, it's usually that it runs, but it won't install, not that it won't run at all like this.

Hello. I've been having this bug where when I go to open something I get this window and it gets stuck. The only way to do anything about it is to forcefully quit Photoshop via task manager. It seems to be random when it happens and has only started happening recently. Every button and drop down menu becomes a white box and I can't interact with anything. Version: 25.12.2Windows 11 23H2Reproduction: Go to file > open (Is not consistent, seems to happen randomly and I'm unsure why)

Hi! I have a normal photoshop file have been working on fine the past couple of days (300mb file) This morning I have tried to open it on every device and this error message pops up... I really need to continue working on this file, can someone help