Questions

Greetings, I purchased Elements 9 back in 2010. I have a new PC and need to re-download it. I contacted the live support for Adobe. They said it was an old product, and they sent me here to the forums to find the link. Can anyone help?

Hi We recently moved computers and as part of that moved over all our photos, unfortunately we did this in Windows rather than Adobe.This did mean we could put them in a better folder e.g. C:/Photos (they are then sorted in a folder for each year) as over several years of moves in Adobe the catalog had ended up in C:/photos/Users/<username>/Pictures/Photos.If I want to put Elements on the new machine and recreate my Catalog with alll my Tags etc, then I think I will have to do the Catalog backup and restore in Elements, effectively duplicating the copy we already did. However I wanted to ask first in case there is any other option to point to the newly copied files.I still have the old machine with everything on it.Thanks

I've got Photoshop Elements 2025 and I'm trying to save aa a TGA file. I can't find a definitive answer if it is supported in Photoshop Elements.Firstly, as far as I can tell, the PSD image is RGB color wth 8 Bits/Channel Various answers I've seen say use Save As a Copy menu option, but that isn't availableThere is a Save: As a Copy option on the Save As dialog but it doesn't seem to make any difference. The only image types supported areI've tried all options on the Maximize PSD File Compatibility preferences, but again makes no difference.Is there a way to get this working or is TA image support just missing from Photoshop Elements? Thanks

Up to today I had no problem using the Nik 6 perpective tools as a plugin with PSE 2025. From today I get the message the this function is not available.Anyone else encountered this and found a way around it?

For those who own Adobe Photoshop Elements 2024 and have updated to macOS Tahoe 26.0 Does PSE 2024 work properly or are there bugs? Pour ceux qui possèdent Adobe Photoshop Éléments 2024 et qui ont fait la mise à jour vers macOS Tahoe 26.0. Est ce que PSE 2024 fonctionne correctement ou y a t il des bugs ?

Back in January, I purchased a 3-year license for Photoshop and Premiere Elements 2025. Both were working just fine a couple of hours ago. Now when I tried to access the apps, I get a message telling me to sign up for a 7-day free trial! I checked my Adobe account and, of course, both apps are showing under my Products list and say they expire in January 2028. To resolve this issue, I have tried the following:Restarted my computerSigned out and signed back into my Adobe accountUninstalled and reinstalled both appsAccepted the 7-day trial, gone into Help and signed out and in to my Adobe account My issue persists. Help?

Attempts to open a small jpg file triggers this dialog, "Could not complete yor request because of a program error"  If it's any help, the image was downloaded from FB.  Any ideas as to what the problem might be or how to fix it.  It open's just fine using Win 11 "Photos" app

I have all of my images on an external hard drive but my catalog was on the local C:drive.  Recently the C drive crashed and a catalog from February 2024 has been recovered.   I have a full backup from January 2024 and two incrementals from October 2024 and March 2025. on a second hard drive  Can I restore only the most recent catalog without restoring the images?  If not I am wondering if I can restore just the two incremental backups?  I have never had to restore before so I am uncertain how this works. I know I will have to re-import and re-tag all images after March 2025  regardless of how I recover.  

Ich habe in Elements einem Bild Personen zugewiesen. Danach habe ich in Microsoft den Bildausschnitt geändert. Wenn ich jetzt das Bild in Elements öffne, wird die Personenkennungdaneben dargestellt. Wie kann ich die Bilderkennung in diesem Bild reorganisieren.

I'm using PSE 2022 and I can't find a way to keep my Photo Bin always showing at the bottom of the screen.  In much earlier versions, I could do this and it's frustrating not being able to see everything at a glance instead of the additional step of clicking to open it and show the files.  I just want it to be static and not disappear.  It's so frustrating and I've had no luck changing a setting to make it always active.  Any help would be appreciated. 

Ref. Adobe Photoshop Elements 2025: My purchase confirmation said, it includes the Photoshop Elements 2025 mobile Beta App. I am supposed to access it via TestFlight. I installed TestFlight app on my iPhone but it does not let me sign in, it is asking me for the code that I am supposed to ask Adobe about. I managed to reach a person at Adobe, despite various Bots making it extremely difficult, got a telephone appointment for yesterday evening, but no one called me. I hope this community can help.

   Want to re-install PSE 15 on Windows 11.  Received msg. "installer failed to initialize."   Adobe Help Chat was incompetent.  Said PSE 15 will not work on Win. 11 despite the fact that I have  been using it on Win. 11 for several years.   They said I could not re-install w/o uninstalling the existing program (not a re-install but a new install)  which obviously I did not want to do not knowing if PSE could be installed again.   Does anyone know if there is a solution to the "failed installer" problem?   Does an existing program have to be uninstalled first?   My experience has been there is no problem running the install proceess again w/o having to uninstall the existing program first..   I purchased PSE 22 a few years  but uninstalled it because Adobe had eliminated some functions that I use.  Don't recall what they were but I think at least one had to do with eliminating selection

On 22 September 2025, I purchased an upgrade version to Adobe Photoshop Elements 2025 at a cost of £70.99, Order Number (PII removed by Moderator).I downloaded and successfully installed the application.However, when I run the application the Start Screen loads Ok, the Organizer also loads Ok, but the Photo Editor does not load.Help would be appreciated as this is the element that I use the most.I am running Windows 11 Pro fully up to date with Windows Update. Any Help would be appreciated  

Ich nutze unter Windows 11 verschiedene Versionen von Photoshop Elements auf 2 DELL Rechnern und einem Acer Notebook ohne Probleme.Auf einem neuen DELL-System kann ich Photoshop Elements zwar installieren, aber nach einem Neustart geht der Rechner in einen Fehlermodus.Eine automatische Reparatur bringt kein Ergebnis. Ein Hinweis auf ein Windows-Log bringt nichts, da man nicht mehr auf die Systemplatte kommt.Man muss den Rechner zurücksetzen. Ist da irgendetwas bekannt?

Photoshop elements 12 marche parfaitement un un de mes ordinateurs. Sur l'autre (en réseau au travail) il me demande depuis quelques telps sans cesse de me connecter et de fournir mon ID. je fais la démarche et cela recommence sans cesse. Le logiciel ne s'ouvre plus

Tell me how to change the name of folders & or add details in Organizer 2025 without returning to original files, then re-importing folders to the Organizer 2025. My last version of  Adobe Elements Oranizer was the 2019 version and I coukd easily change the name or add other info appropriate to the folder in the Organizer window and by doing so the system would change the title/data info in the original library in my computer or external drive

I have PSE 2021 on my old computer but when I accessed my products, previous PSE's are listed but not the upgrade to 2021 from PSE 2013. I have tried to find help in the Support - only a chatbot - no help at all. Unable to actually find any help from a real person or google. I do not want to purchase something that I already own but cannot find any way to do that and Adobe does not provide a contact 

It took me some time to get PSE 2020 installed on macOS Tahoe: cleaning with the downloaded Creative Cloud Clean up tool after migration and then only a new download of the dmg package from my product page in my Adobe Account worked. Then Organizer started as expected, but when choosing the Editor an error message comes up immediately, stating that at least macOS X is required. Obviously Tahoe macOS 26 is fitting to that requirement. I hope PSE is not just looking for a macOS pre-number 10??? I hope someone can help please?

Ich versuche mich bei photoshop elements 2024 an zu melden mit gültiger seriennummer, nach fenster schließt sich und öffnet sich nach ein paar sekunden wieder.Seport konnte mir auch nicht weiter helfen.Neuinstalation brachte auch keinen erfolg. 

As per title.I bought this Mac Pro last year, soon afterwards bought Elements 2024 via Apple's online app store.Previously I owned (still do) CS5 extended Photoshop.Recently I found that I couldn't find any Chromatic Aberration correction, tried to access support - discovered that Adobe seems not to be aware that I bought Elements as per first line in this post.Which is alarming, to say the least.Reason I'm not using CS5 any more is that my last Windows laptop was corrupted by a BIOS upgrade forced on it by Dell. No more CS5 for me.   I'm sick of MS' attitude re forcing OS upgrades on owners who don't want it for perfectly valid reasons - so have migrated to MacOS with this Macbook Pro 14, currently running Sonoma.That's it. I paid for the software via Apple's online system, it was downloaded from Apple's server.  That's the story.Having bought the software as above from Apple, why does Adobe seem unaware of my being their customer?  Does Apple not transfer customers' de

I have Adobe Photoshop Elements 9, Ver 9.0.0 working under Windows 10 x64, Ver 2004.After working with no problems for many years, the Clone Stamp tool has simply stopped working, without any error messages. I upgraded my Win 10 to Ver 2004 recently which could possibly be relevant.The Clone Stamp icon is present in the tool bar and when I right click I can ensure that the Clone Stamp tool has been selected. All seems to be well, there is a circle on the screen whose size can be adjusted. The only thing is that the tool does not work. Dragging the circle around after Alt-click produces no result, except perhaps a very slight blurring in the circle.I have tried changing the Compatibility in Windows to Win 7, but no success.

I really want my money back now.  I purchased PE 2025, it says it has a mobile beta app, the app requires the code to open, the Bot asks irrelevant questions, the human made a phone appointment for me for last night, no one called.  Again dealing with Bot who knows nothing, he finally referred me to human, who said I'll get a phone call on Monday, and now I got an email that my request is marked as completed.  Whike nothing is completed.  All I want is to get a code from them, to activste the beta app that was included with the purchase.

The latest download PDF manuals for Adobe Elements Organizer, Photoshop Elements, and Premiere Elements appears to be an old link to 2018 manuals.  Where do we find a current link to the Adobe Elements 2021 Bundled programs?

I installed Adobe Photoshop Elements 14 on a PC in 2016. Downloaded from adobe website. Product has worked without issues until this week. This week I began receiving a message that states - "The serial number is already in use by the maximum allowed computers. You must deactivate another computer or provide another valid serial number to use this product again on this computer." Photoshop Elements 14 is not installed on any other PCs. I can't open the application to attempt to de-activate and re-activate. Cust Support offers no assistance - stating that they no longer offer support for this product. Any assistance would be appreciated.

How do i undo process multiple files, captions, file name in photoshop elements? (All 35 pictures now have a Caption that I do not want!!)