Questions

Hi there,I’ve had a 1TB Photography Plan for years. Around a year ago, I switched over to a Creative Cloud Pro Plan. For several months after switching, my storage still showed 1TB, but a few months ago it suddenly dropped to 100GB.In my account, I can still see both:Creative Cloud Photography Plan (1TB)Creative Cloud Pro PlanHowever, my available storage now only shows 100GB, and I’m being notified that I’m over my storage limit.Could someone please advise why this has happened, and how I can restore the 1TB storage I previously had?

I have been an Adobe Photoshop customer since 1985. I have spent thousands and thousands of dollars over the decades with this product. It Is extremely annoying, time wasting, and unnecessary every single time. I want to share an image directly from where I have just edited it in adobe Photoshop Express premium for mobile and have to highlight and delete all the self-serving sales, text and advertising that Adobe sticks in there. And I also have to scroll up underneath the thumbnail of the image in the message box because Adobe hides more of its urging for the recipient to try their AI products, hidden under that. If I was using just a free copy of this product, it would be different. But when I am paying for a premium product I don't want Adobe advertising themselves in personal measages I want to send to others using Google messages app in which  I am sharing my images created in Photoshop. This is the fourth time I have requested this. The next thing I'm going to do is rep

When I've had to download Adobe Photoshop Express Premium or other Adobe products from time to time, I am promoted to agree to all of Adobe's terms.  At that point,  Adobe gives you an assurance that "you can change these settings at any time and Preferences," which apparently is not true. In the monile app under Preferences there is zero reference to opt out of the terms you were assured you could; and if you go to your  Adobe account on the Adobe website on desktop, opt-outs are not found there either. This Is an extremely deceptive and predatory practice by Adobe. It should not be something that me as a graphic design professional with more than 50 years experience has to waste their time hunting around trying to find. Adobe has been deliberately deceptive with this for years as they require you to agree to certain terms, tell you you can opt out in preferences, then don't provide the opt-outs.  I wouldnt agree to Adobe's attempts to clutch my information if I kn

Please provide a way to disable the annoying and time wasting pop-up that appears randomly at times whe I save an image I've just edited in Adobe Photoshop Express Premium for Android. If I want to share an image, I will tap on the Share icon. I do not need an Adobe Nanny. Please add way to get rid of this timewaster feom randomly popping up.

I’m extremely disappointed with Adobe. I’ve been a loyal user of Lightroom and Photoshop on iPhone for years, and I was very upset when the original Photoshop app was discontinued, forcing me to switch to PS Express. I tried to adjust, but now, just a little over a year later, PS Express has removed one of my favorite features — the Makeup tab. No more drawing tools, no more teeth whitening, no more lipstick, mascara, or eyeliner.I’m especially frustrated because I renewed my subscription only a few months ago, and now the feature I used the most is gone. Why are there so many sudden changes and removals without warning? It feels unfair to paying customers who rely on these tools.

Wollte das Programm nochmals installieren. Bei Eingabe des Cods kam Meldung bereits vorhanden. Was muß ich tun, um das Programm nochmals zu installieren.

Hi Adobe I have in many years had a subscription on the full Adobe packed. And I love it... But now, you are beginning to put watermarks on my pictures, if I use the App, and restrictions for filters, for ekstra payments if I want to use them! WHY? I'm paying for fully Adobe packed, and the, I have to pay even more, for some features?   Jannik [Moderator moved from PS to PS Express]    

When I try to open Photoshop, I can see the cover loading but after that dessapear and nothing came on, I try to do the same with Premiere and Premiere opens normaly, so for my is weirdo.I tried opening the app with alt, ctrl, and shift, but it doesn't work. I downloaded the cleaner tool and erased everything, but it doesn't work. Now, this is my last option to see what I'm doing wrong or what is happening.@Aleke 

 I get a failure message constantly on all the ai functions eveb though I have bought the premium version - I have tried many different prompt versions. Whats wrong?

Hi! Since a few days ı can't select the background or subject to procces one of them apart On Android There was no update or something I hope somebody know how to help me with this, ı already send a mail but no reaction so farThanks! Greatings sandy 

Frustratingly Useless. As a paying Adobe Creative Cloud subscriber shelling out a lot of money each year to adobe, I expect consistency and functionality across platforms. Instead, I’m forced to use Photoshop Express on Android — a massive downgrade from the now-defunct Adobe Photoshop Mix.This app is embarrassingly limited. No layers, no blending, no way to combine photos — features that are basic, essential, and were previously available. How can Adobe justify charging premium subscription fees when the mobile tools are so crippled?Photoshop Express feels more like a gimmicky photo filter app than a serious editing tool. It’s a slap in the face to loyal subscribers who rely on a functional, cross-device workflow.Bring back Mix or give us a real mobile version of Photoshop. Express in the app means they've taken a shortcut way of putting this app together, missing key essential features in photoshop.

Hi, Every time I edit a photo in Photoshop Express, it automatically saves a copy to the "projects" file. This is entirely unnecessary as the photo is already saved under the main edit file, so it's simply a duplicate I don't need or want.Is there a way to turn this unwanted feature off? It seems like an underhanded way to fill up my storage space so i have to buy more, which is super annoying and bad business. As of now I'm going in and deleting the extra photos but that's a pain as well and I'd rather not have to deal with it since, again, not something I need, want or asked for. 

I would like to know if either Photoshop Express or Lightroom Moble apps have the ability to resize photos (in pixels) ?  I need an app that I can standardize on across iPhone/iPad and Android Phone/Tablet.  If not Adobe any suggestions.  Thank you.

My Photoshop express application has become nearly unusable due to 'low memory' issues like the below.   This occurs especially when using 'Combine Photos' but has also occurred when doing simple edits. I have tried restarting to clear RAM, closing apps, deleting projects, clearing phone memory, and reinstalling the app. Nothing helps. I can hardly use the app in this condition. Does anyone know how to stop this from happening?

Several of the “Lenses” features do not seem to be working correctly in Adobe Photoshop Express.  I remembered using the lenses in the Photoshop Camera app and was excited to find that they had been moved to the Photoshop Express app but they are either broken or not as exciting as I remembered them in Photoshop camera.  Some of them work but specifically Scenery, Blue Skies, Ambient Skies, Night Shift, Interstellar, and Celestial seem to be either broken or not what they used to be. I have tried the lenses on several different photos and they don;t work.   I have also uninstalled and reinstalled the app on my phone but this doesn’t seem to work either.  Please help!!  

I've use the app on my android to edot photos. I've noticed that there are some featires that are no longer available? Under heal the copy and paste edit is no longer available and under adjustments I was able to select subject to apply edits to instead of entire photo. Are these features no longer available? Ty

Helo. Selective tool not available on photoshop express

This seems to have become a problem lately with the new AI / touchup features. Whenever I'm trying to exit the tool and just get back to my other edit options, I click the "<" arrow, and instead of taking me out of the specific tool, it cancels my entire photo editing session without warning and returns me to the main home screen. I have lost countless edits because of this awful workflow - it happens at least once a session for me. You'd think I'd learn but it hasn't yet. Is there a way to recover a photo you were in the middle of editing?? Or could it possibly warn "are you sure you want to discard these edits?" like it used to??

The standard letter size print has about a 2 inch margin that I am unable to change. There are no options to change any print settings in the print popup window on my PC desktop of the free version of Photoshop Express. Note this is about the Express version, not Photoshop paid version.

Hi All!I am having to rewrite my curriculum for Chromebooks in my photography classes.Adobe Express and Express Photoshop are new to me (I have been using Adobe Photoshop on PCs up until now)Are there any resources for teachers to help them teach Express and Photoshop Express? (Lesson plans/Projects)Thank you in advance!

Hi community. I have this photo that I need to fix the background. I do not want the cropped-out person included. I just want the main person to be the focus of the image. I want the half-cropped-out person to be completely deleted from the image. Can someone please help me with this? The background being white would be perfect. Thanks

I'm using the latest version of PS Express on my Iphone 13 Pro with Ios version 17.6.1 I downloaded the app and granted full access to all photos and then in the middle of the screen, the blue loading symbol just spins and I can't click anything.  I've tried: -Closing and opening-Deleting and re-downloding-Removing access to all photos-Removing access to all but a few photos-Closing, deleting, re-downloading and granting no access to photos, some acess and no access The software works when I re-download it to show me the intro slides - but freezes once I get to the main page.

Hello Adobe team,I'm using Photoshop Express on my Samsung Galaxy Tab S10 Ultra and noticed that the "Heal" tool only offers the basic spot healing option — no Patch, Clone, or other extended options.Strangely, on my Galaxy S25 smartphone, using the exact same version of the app, all Heal options are available.This is very frustrating, especially considering that the tablet is more powerful and better suited for photo editing.Please bring feature parity to Android tablets. We should have access to the full set of tools, especially for a flagship tablet like the Tab S10 Ultra.Thanks in advance!

Hi, I am using PS express on Windows 10.Unfortunately I am unable to open .arw files. It shows an error message which says that the selected file has an unsupported filetype.(see  screenshot) Why is that? The Microsoft Store page says that .arw files are supported.Everything works fine with other filetypes like .CR2 or .jpg. Kind regards 

Can someone from Adobe explain how it's ok to take away features that were included in my yearly subscription away, two months after I just re-upped. Now I need to update to premium to use features that I previously had and paid for? This is not ok!  Does anyone have a point of contact? I've already paid for a year and just lost the tools I used the most!