Questions

I downloaded an image and saved as a PNG. I used it several times. Today when I tried to use it, it was a jpeg!  If I try to remove the background (it's a collie) even though the image is completely outlined with a black line, it removes parts of legs and the ruff(chest area) so it's unusable. Help! I added a screen shot of what happens when I try to remove the background.  Thanks,   Sue       

Hello,I work with an IPad Pro with IPadOS 16.7.10The Photoshop Express app is the latest version.I have a premium membership.The new lettertypes don't download, the circles stay turning and turning. See screenshot.Can anyone please help me with this problem? Thank you in advance. Lilian, from The Netherlands. 

I often use the Auto Enhancement as a starting point in Photoshop Express but, with the update that just came through, it overbrightens every photo. It's not just exposure; it over-whitens. There may have been things that needed changed, but I really prefer the previous results to the update. And now there are additional steps to work on the next image. I always save the changes but it now always has a pop up warning about discarding changes, and there's another additional step to go back to the photo folder. Don't get me wrong, I very much appreciate that it's a free product, but is there any way to fix the "improvements"? 

I don't mind tinkering, but a complete overall is a punch in the gut. I can't tell you how long I used the old version 5-8 years maybe.I liked it, never had a reason to download or buy another.I could edit a photo to my liking in under a minute. I could do whole shoots (1000k or more pics in an hour)This version takes up too much space and my computer is sluggish at best when trying to use it.After I edit a picture, I have to shut down the application, because it doesn't recognise the image.So I load a photo, make painful edits that is hard to see on a white screen, save the picture, go back and pull up the next one, get the error, I have to discard multiple times and then shut down AE.This takes 10 minutes.Really if I wanted to learn a new app, I would have bought one Is there anyway of getting last niights version reloaded?This is unusable. Robert Jordan

Since the last update the selector tool that allows to edit background and object separately is gone. It's the only reason I pay for this app. What happened to it? This is on Android, anyone knows what happened or what in missing? TIA!

V3.22.8.0 just appeared and can't save edited pic and go to next pic

Hi, Is there any way to open jfif file in Ps? I just sense that it's copyright-protected. Hosun   

I have a question for the group. When I use photoshop express on my iPhone, if I am editing and saving a photo, it used to automatically take me to the general area where my photo was located so I could then choose the next photo in line to edit. Now, it just shows me my most recent photo (the one I edited) and then I have to scroll down to where I chose my last photo to edit.Is there a setting or something I should do so it will automatically scroll down to where to where I chose my last photo?

Hello - my PS Express app is suddenly showing empty folders in the Google photos option. I've uninstalled and reinstalled everything more than once. They will show up for a moment after giving permissions and then disappear after it asks to used Google to sign in. Then, the pictures will disappear and the empty folder just flutters on the screen. Please help. 

App getting crashed when using lens feature in iphone, how to resolve?

I know this has been brought up time and time again... So, I guess this is nothing new, but I am hoping Adobe might have some timeframe on if they are ever going to do this? If not, does anyone have any suggestions of apps that have easy editing features like Photoshop Express that will operate on a MacBook (since Adobe don't seem to be interested in making this available) Thanks

Bueno, si no lo he entendido mal están si estamos utilizando versiones anteriores debemos ACTUALIZAR y migrar los archivos. PERO QUÉ PASA SI NO DEJA ACTUALIZAR COMO ES MI CASO?. Cómo verá no me deja actualizar. Me indica error 501. Pero este tema ya lo he comentado y probado con otro compañero, creo de Adobe, y no hay manera de actualizar. Entonces entiendo que la aplicación de la Web de Adobe Express también está afectada con esas ACTUALIZACIONES QUE ADOBE ESTÁ REALIZANDO?. Yo no lo consigo. Gracias. No puedo migrar, en el caso de que lo necesite (porque yo uso la versión online de Adobe Express gratuita) porque no me deja actualizar. Gracias.

I was trying to fix my PS Express app due to a bug. So I deleted and reinstalled to find out it's not available in USA. I saw the new photoshop app which I downloaded, but it has my account but it says I'm not a premium account even though I had PSExpress monthly charge. They already charged me for this month.none of my files are on the new app and I got charged for this PS Express for this month. I need an answer here.

Hey since a few months i am experiencing this issue.Photos edited with photoshop express on a pc after saving do not open up instead it shows that file is corrupted or not supported.Surprisingly these edited pictures are not seen in any of the presentations on ppt as well it shows a box with a cross.Although the same edited jpeg file opens up when opened using adobe photoshop express or when transferred to a phone.

Hej! Har nyligen upptäckt att det lagts till en vattenstämpel i de fototn som bearbetats i mobilversionen av PS. För att ta bort det så vill man att man ska uppgradera till Premium... Ska sägas att jag inte är ngn stjärna på detta, men finns det ngt annat sätt, eller måste jag spara och sedan städa bort den? Tacksam för input i ämnet

Très frustrant car très limité en terme de personnalisation... On ne peut pas ajouter nos propres thèmes et nos propres incrustations. On ne peut pas non plus masquer les filtres, thèmes et incrustations dont on a pas besoin. Bref il y a encore beaucoup d'amélioration à faire pour une app proposé par Adobe.

Hello, just sharing a fix that I discovered. It appears to be a bug in how the app handles the tablet view. I noticed that when I went into my system settings and set my screen zoom as high as it would go, then closed and reopened Photoshop Express, the full front screen is back! I don't think Express updates to the premium version on the full tablet view, only in a "mobile" view which activates when the screen zoom is maxed out. This also brings back the premium features like selective editing and AI tools. Hopefully now that this is identified, the unzoomed UI can be fixed.  Good luck!

Hi, I'd like to be able to create 2d flat images and flat  images of landscapes like Samsung's S7 cartoon image from photos. 

hi, I installed PS express on my iPad, and edited some pictures. However after saving them an PS express logo is automaticaly added to the picture, which makes the program useless for me. I just noticed that logo after i edited several pictures. Is there a way to remove these logos from my edited pictures, or should I start over again with another program ?

Hello good folks at Adobe, Please make the Adobe Photoshop Express available for MacOS as well. It is available on all other operating systems including Windows, Android, iOS, iPad OS then why not on MacOS?

Hello. My account shows a billing error, but I already paid $17.91 on April 25, 2025. The order number is AD03287600428CUZ. Please check why the error is still showing and confirm that my subscription is active.

I deleted Photoshop express premium today in the hopes of reinstalling it to resolve a glitch. I can no longer see Photoshop express offered in the Apple Store for iPhones in the US. As Adobe stopped offering it?

My Photoshop express membership just ended and now it's no longer available à la carte. It's part of a trio which is more expensive, which I don't need. This is forced me to go to Lightroom. Lightroom does not have the same effects as Photoshop Express. I'm very unhappy.

I'm trying to make a post for my instagram, I have all the clips and the different speeds of the videos matched up how I want it, but when I export the video, the audio is out of sync with the video and I'm not too sure how to fix it, any solutions?(One part of the video is 2 split sections of the same video, and all 3 clips have different speeds, if it helps any) 

Unable to access luminance tools in Android Photoshop Express app. No way to scroll up.