Questions

Dear Friends I am new to this product and still struggling with understanding how to synchronize my title blockswith the video in order to have my captions appear at the correct time. Here is a screen shot of what I am seeing. This edit of my video contains 18 title blocks or so but I cannot seem to increase or decrease the exact amount of time they need to be displayed. Any help would be deeply appreciated. Thanks in advance for anyone's input. 

Dear Friends I have managed to wrestle through my first video with help fromt this forumso thank you. Unfortunately I cannot seem to remember how to dsiplay the titlesin my video timeline so I can adjust the amount of time each title displays. This is key for me as I am subtitling songs and the title needs to dsiplay exactly when the words are being sung. I am pretty surethis is an easy fix but no amount of right clicking or menu options seem to work for me this morningto rediscover where that is. Thanks in advance for any help! Peter

Hello all, I use ProDad with my Premier Elements 14. I have just needed to replace my hard drive and reinstall my programs. I have ProDad Adorage installed, and this shows up in my Pinnacle Studio 19, but for some reason it isn't showing up in the affects list in Premier Elements, which it did before I reinstalled it. Any ideas? Thanks.

I didn't know you had to deactivate products manually and now that I've owned a couple of computers I can no longer use Premier Elements 14 due to the license being registered on too many devices. I can't sign out on those devices since I no longer have them, and there is no way to reset my registrations online. I can't for the life of me to figure out how to speak to customer support, the website just has a fruitless circular loop of redirection. Can anyone tell me how to reset my registrations for Premiere Elements 14 that is NOT just a copy-paste of this support article because it is not helpful https://helpx.adobe.com/uk/download-install/kb/activate-deactivate-products.html

I just purchased Premiere Elements 2019 for the main purpose of making professional looking dvd menus with chapters.  I have been unable to figure out how to access this part of the program.  Nor can I find the online disc templates.  Please let me know how to do this.  The online helps to not give the information on how to access this.

Hello,I am getting green and white lines in my video editor/preview box. I have the PE 2019 and then purchased PE 2020 thinking that would be the solution. I'm still dealing with it. I have a HP laptop with Core i5 7th gen.  I'm not very technical. Please advise

After working normally for a while Premiere Elements 2020 stopped exporting. I had three projects on the go and none of them would export. The program just stopped responding and Microsoft would shut it down. My version of Premiere Elements is 18.0.0.0 and I'm using up to date Windows 10. I phoned the chat room. Prasanjeet (I hope I've spelled his name corrctly) took over my computer. Apparently, the problem was the graphics driver and he solved it.Many Thanks. Keep Safe.Nigel

Salve a tutti ho un problema con Premiere Pro CS6 non mi fa esportare in H.264 che devo fare, grazie a tutti

Ciao Premiere Pro CS6 non accetta l'esportazione H.264  HD...  dopo un po che esporta il programma esce...che succede????

I am trying to find 3rd party plugins for elements. I have a ton for Premiere CC and would love to find a way of incorporating into elements (yes I use both) or get new ones for elements.

Hello All,My computer crashed and had to get a new OS.  Its a mac pro and I had 2018 Photoshop elements & premiere.How do I go about reinstalling it from the key code on my card that thankfully I saved? Thank you in advance for your help. 

I want to use one of the 'Speech Bubble' graphics in Premiere Elements on my work PC, but when I try to drag it to the timeline, or right-click it and choose 'Download Now', I get an error message 'The Download failed. Either the server is currently unavailable, or your computer is disconnected from the internet.'I know my internet connection is OK, but my employer's systems route all internet access through a proxy server, so if Premiere is trying to download something directly then I'm guessing this is the problem. I can't find anywhere to configure the proxy server settings in Premiere.Is there some way I can set this configuration, or can I download the graphic manually then bring it in to Premiere?

Greetings. I am in Dublin in Ireland and I have relatively fast internet speeds.I have been using Premiere Elements for years as my basic video editing software and it is very satisfactory overall.   However on 21st August 2020 I bought Premiere Elements 2020 and uninstalled all predecessors.When I import both video and JPeg files into Premiere Elements 2020 they do not show up on the central monitor.   I uninstalled and reinstalled Premiere Elements 2020 on two occasions previously and this remains the problem.Is there some new method in Premiere Elements 2020 that I do not know of?How can I got about fixing this?Thanks,CHRISTIAN MORRIS

Hi All When I set Encoding to 'VBR, 1 pass' I can select Hardware encoding (Image)I'm wondering is this is done at the expense of the quality. I've done some test and didn't see noticeable differences however quality is something not easy to assess. I didn't find any info about it in the manual. Thanks     

I am new to Premiere elements 2020 and purchased it as an upgrade to Windows Movie maker which Ihave used for many years. I am having trouble learning how to create the subtitles that I was easily able to add to my music videos in movie maker. I am surprised at the complexity of learning to do even the basics beyond creating a title. Am I missing something basic here or is this software not able to do what even movie maker did quite easily? 

I need to change the frame size of my video, but on the settings page, it won't let me click on the frame size numbers, and I cant find how to for the life of me.  Am new to elements.  Please help!

Hello,Whenever I am using the Smart Mix tool to automatically adjust my soundtrack to fade behind my Audio 1, it gives me the following message: "Cannot perform SmartMix. Missing dialog in the foreground track." I am not sure how to get around this, And I dont know how to adjust my soundtrack volume to fade down when my Audio 1 starts and fade back in when it ends. Any help would be greatly appreciated.

Shot my original footage on Galaxy S8, here are the specs of the footage:  My original footage has no moire pattern showing up (screenshot before being edited in APE)  My project settings:                  Then I export it with these settings (note, I am using the lowest settings where i feel I can still judge quality and make my final tweaks before exporting at 4k Ultra HD, which will take me about 10 hours, so I only can do that once): Here are the moire patterns (or banding, not sure the proper terminology for them): Before I do this massive export at 4k Ultra HD and then spend time uploading it to YouTube...are there any settings I should change, or things I can do to minimize these patterns on my final video? Note: I have hundreds of clips/transitions/audio syncs/etc, so starting a new project is not an option for me. Thanks SOOOOO much for everyone's help.M

I have a brand new Premiere Elements 2020, which I installed on my Win 10 laptop after the video editor of Elements 2018 stopped responding. Even after updating the new Elements from the web site the editor does not open. My Windows is up-to-date as well. Where is the problem. I would be grateful for any ideas or a solution... a short film festival is approaching!

Hi  For some reason my mostly used transition Cross Dissolve doesn't work with HEVC source files.  Other transitions seems to be OK. I’ve checked a few of them. I have to use Cross Dissolve with my project. Source file come from GoPro camera.  Is it a bug in the program?https://youtu.be/NOS0YE6ca_0   Tom 

Does anyone know if there are plans to eventually make mkv a supported video format?

Recently I was using the Redaction Tool and accidentally highlighted some words not meant to redact.  I did not click apply but ended yo closing the document and re-opening it again.if it had the undo feature, I could have made the correction and completed the task in less time. Does the Redaction Tool have an "undo" component and if so where is it located?   or is the only way to undo something that was accidentally highlighted for redaction is to close the document and reopen it as I did above?

MP4 fileFrame width 3840, height 2160, Rate 129741Frame Rate 59.9I keep getting an error saying that type of file isnt supported.Please help. I want to edit my mavic air 2, 4k, 60 fps videosThanks in advance

I have Adobe Premiere Elements 11 installed on my iMac and I am new to the programme. I am tying to append some basic information to some excercise class videos and thought the best option was to include them as rolling credits at the beginning of the video. I tried doing this on a blank black clip and then join it to the excercise video using another programme but came across problems with differnt formats and codecs.I have therefore opened the exercise video in Premiere Elements and added a scrolling credit by dragging it from the Titles & Text bin to the front of the timeline.My problem is to make the credit run slow enough to be able to read the words. I managed to find out that from a youtube tutorial by dragging the credits part of the video along the time line it extends the run time and slows down the scrolling text. However I have a small delay before the credits start and a longer delay after the last word exits the top of the frame before the accompanying video star

Isi it possible to balance audio in MULTIPLE clips in Premiere Elements 2020?I have PE 2014 and am thinking of upgrading if the audio editing faciilities are more powerful.Thanks