Questions

Why can't I sync my projects between iPad and MacBook? 

I’ve noticed that videos recorded in HEVC mode with HDR10+ enabled on my Samsung Galaxy S23 Ultra display inaccurate colors and brightness when imported directly into the mobile version of Adobe Premiere Rush.However, when I transfer the same HDR10+ file to my computer and import it into the desktop version of Adobe Premiere Rush, the colors and brightness are accurate.Switching the recording mode to H.264 resolves the issue for mobile imports, but I prefer to continue using HEVC for better quality and file compression.It seems the mobile app struggles with HDR10+ compatibility during direct imports. Has anyone faced a similar issue or found a workaround?

how to share and collaborate on editing projects. How can I share project files with my colleague allowing him to edit and change my edits?

I have a Samsung note 20, one of the more powerful phones on the market and am being told that it is a feature to intentionally ruin the export quality. I'm requesting that feature be removed and the proper procedure of waiting for all of the data during an import, not bots and pieces that result in a horrendous looking export despite displaying a false resolution based on a horrible import that is supposed to match the supposed export resolution. It's absolutely unacceptable to be lying straight to paying customers faces alby saying you're exporting 1080 x 1920 when in reality over half the original data was lost on import and this is a feature? Well that what abasheik, an apparent manager told me. What a joke. How is it possible you all missed the fact that image and video quality is severely jeopardized when using the mobile app but didn't tell anyone, no fix has ever been mentioned yet its known? You say it's based on gpu but that's clearly bs because it's an import, not viewing a

Hi,after uploading my video directly on the iphone to the app, it plays only the audio track but the whole video is black. Why?Can somebody help me please?thnx

 What I don't understand is how this company can be so large Focus on video edit editing. We have companies like CapCut that have innovated And push the idea of making editing easier. I don't understand why I can't do something simple as reversing my clip. I have used adobe products for over 20 years. And yet they always still seem to be behind. I use Adobe on my computer and have been using CapCut on my phone. CapCut has been banned. I can no longer use it. There are basic features on there should've been an adobe long ago. Transcript editing, Why isn't that available on your phone app? Simply be able to reverse a clip I can't do that either? Can you send the developers a copy of a version of CapCut and other apps that are currently on the market? Your research development team isn't researching. 

Thanks for the effort of read, add this feature for the Premier Rush: If just gonna edit a mix of music, it is nicer to be able to blend the trasitions of music after the one music finished and another starts; Something as the Sony Vegas software offers, which is the effect of audios being together by putting them on top the other, and choose the fade type of the audio, for smooth mixing.

Hi All, Just wanted to ask if you know when rush will work on an S22 Ultra? Thanks, Jack

Hi, Rush is cutting off the top of my films and photos when I am in 16:9. I prefer the landscape format and not a square. Thanks for the help in advance!Judith from France

One video recording is missing from my iPhone because it shut off while I was recording a video in Premiere Rush. When I turned the iPhone back on, the video was not in Premiere Rush, the Photos app, or the Files app.I believe the video must still be on my phone, as there is 10GB less storage available than before I started recording.How can I recover the missing video?

Let us to change photo without changing duration, transitions and motions...

I'm using the same Adobe cloud account on iPhone and desktop (Windows), but the Rush on my desktop is telling me I need to purchase a subscription. I already bought a subscription to the premium version on my iPhone.

Seems like I'm not the only one having this issue.As I work on a project the app crashes and when rendering the video it also crashes. Overall it seems to happen randomly. I was on IOS 17 then updated wondering if that was the issue. I am not the latest version of IOS and rush. Also using the iphone 15 with a video made from the same device.Please take the time to look into a fix the issue. Paying for an app that doesn't work and consisntly crashes just does not make sense.

Gotta go with a different program.Cannot provide a quality production without the ability to fade between audio clips.

I believe that there should be a "inspiration" tab/section with ready to use formats for new users to help learn and for people having creative burnouts. 

I keep having trouble with premier Rush on a Google pixel 9 pro xl.  Exporting always gives an error.  Eight minute video.  Mostly pics and effects with a voiceover and background music.   For examples of my videos please visit the eleven dimensionalodel channel on YouTube. Thanks

I've been trying to launch Premier Rush for Mac but it is stuck on ImporterQuickTime.bundle and won't launch.I'm using a new new MacBook Pro,  Apple M1 Pro,  running Ventura 13.3.1. Very frustrating! What can I do? Regards Dean

Hi Adobe Community Team, I’d like to request a feature enhancement for Premiere Rush that I think would make a big impact for a lot of users. As someone who records most of my videos on an iPhone, which shoots in HDR by default, I’ve noticed a significant drop in quality when exporting from Premiere Rush. Since HDR isn’t currently supported in exports, videos lose vibrancy and detail when shared, especially on platforms that fully support HDR playback. It would be incredible to have HDR export support in a future update. With HDR content becoming more standard on mobile devices, this feature would allow videos to maintain their original quality and look their best. Rush is already such a great tool for quick, high-quality editing, and this addition would make it even better. I’d love to hear if others in the community feel the same way, and I hope this can be prioritized for a future release! Thanks for considering this!

"When I try to edit a video using the Adobe Rush app on my phone, the program slows down the audio of my video both while editing and after saving. I can't fix or control the audio of my video. How can I solve this issue?"  

I am getting this message:  WHY cant i export???

When I import transparent images into Adobe Premiere Rush, they are not transparent. They maintain the transparent grid in overlay. I have the latest version of the app and am on an IPhone 14 Pro Max.

The ability to automatically generate captions would be very useful on Rush:)

I can't Export any videos from the Rush app. I have a new phone, so I've just downloaded the app on it, unable to Export any files I've edited. I just get an error message and to try again. But I've been trying all day, I even un-installed and re-installed and re-edited the video, still not working.

I am using Rush on Windows. Before this I have never had these kinds of problems but suddenly Rush keeps crashing when I try to export a video. It always happens when the rendering is almost done and  then I am left with two seperate exported files: one AAC and the other M4V. My Rush is up to date and I tried loging out, restarting my computer then loging back in but the results are still the same. The video is only little over 3 minutes long and i have exported much longer ones before.

I'd like to request multi camera editing in Premire Rush. I use this feature in Premire Pro, but when I'm traveling I use my iPad Pro and Premire Rush. Would be nice to have when traveling, thanks!