Questions

Is it possible to stop the TOC to scroll when we scroll on topic?I am using the Orange skin for Frameless output.Can this be achieved by changing any of the paramaeters on the RH2020 UI or do we need to make any change in the CSS?

What is the difference between leaving a topic out of the Table of Contents entirely, and including it there but clicking "Hide in Output" on that page?

Hi all,Is there a way to have changes highlighted in .chm output?I have some changes I need a colleague to review and want to make it easy for them to see what the changes are.Would track changes work for .chm output?Thanks!

I need to link a bookmark created in one topic to certain terms in another topic. To clarify my point, here is a use case:1. Create two topics: Topic 1 and Topic 2 2. Add a Head2 to Topic 1 and insert a bookmark next to the Head2. 3. Now, create a Head 2 in Topic 2 and add some content to it. Try linking certain terms in the content to the bookmark in Topic 1.I tried using Insert Links> Cross-Reference> Add bookmark. The problem is that the term to which the bookmark should be linked is being replaced by the bookmark term( headin) itself. How do I link the term to that heading in a way the term is not replaced?

Hi, Everyone. I'm having trouble with a MS Word output preset. Before creating the output preset, I create a new TOC that contains only one topic. (Screenshot 1.) SCREENSHOT 1 Then I create the MS Word output preset and point it to that new TOC. (Screenshot 2.) SCREENSHOT 2 However, when I generate the output, it contains ALL of my topics. (It should only contain the one topic  that's in the TOC, "28. Privacy") I'd appreciate any ideas for troubleshooting this. Thank you!

Hi all,   At my company we were using RoboHelp 2019 until just recently. Now that we are using RoboHelp 2020, we are trying to output HTML files, but are getting a message stating that the generation failed, with not details other than that. I am concernced that the move to RoboHelp 2020 has done something to the original project file.   Has anyone had any experience whree RoboHelp 2020 fails to generate output files/HTML, and have you figured out a way to make it work?   Thanks in advance  

Hello, How can I change the sie of an embedded pdf document into a .chm output file ?I used the iframe to embed my PDF document and I set width and height to 100% (instead of a absolute pixel  numbers) so the PDF fits the complete display window. When I generate my .chm file, the width is 100% (OK)  but the height is only 2-3 cm. Thanks for your advices. Nicolas

Hello, I'm trying to change the default size of the .chm file generated with Robohelp 2020. The .chm file window size is quite small and needs to be resized everytime I open it. I'm very new in using Robohelp (I was using the MS HTML Help Workshop until now and I decided to move to Robohelp).  Kind regards Nicolas

Hi all,Is there a way to change the status of all topics in a project?Thanks!

I want to add text to the search prompt in the frameless output to tell people to use quotes around text to help them search, as the standard search always brings back too many results.  Is there a way of doing this?  I'm using the latest release of Robohelp 2020.

I am a Korean user, and I found the language locale code for Korean is wrong and it is very annoying to me because I have to fix it by myself, not by Robohelp automation. The code assinged to Korean should be ko-KR, not ko-KP. ko-KR is assigned to Rep. of Korea(South Korea), ko-KP to Nort Korea. Dear Adobe, PLEASE, FIX THIS FOR KOREAN USERS! 😞

Hi,We have a file setup consisting of multiple sub-folders of Word documents left from when we were using RoboHelp Classic. Now, when I try to import as a Word document, it will only allow me to select one file at a time for import. If I import them as files, I can select multiple but it doesn't recognise them as readable or editable files once they're in RoboHelp.Is this part of the new release, or am I simply doing the process wrong? All the older guides to importing Word documents simply say to select multiple files, which I can't do. Any help is appreciated, we have a couple of hundred Word docs to import. 

Hi all,We're redesigning our Web Help (long overdue) and we'd like to provide dynamic filtering, because this help is vast and covers a wide variety of topics.The filtering works great with one possible show-stopper: if you set a filter, and a link in a topic is to another topic that falls outside the filter, the link takes you to a blank page. I assume the blank page is configurable, but we'd like to figure out how to let them jump to content in the same project that might be related to what they're reading but doesn't quite fall into the selected filter.For example, a topic could be part of the Getting Started filter, Daily Operations filter, and Administration filter. The links in there could take them quickly to content that's not in the selected filter.  Does that make sense?The only thing I can think to do is replace all the relative paths in each project with absolute URLs, but that would be a nightmare.Can anyone think of a workaround?Thanks!

I upgraded to RoboHelp 2019 Classic last year and now want to use the new Robohelp 2019 UI.  I don't see an option under File to upgrade to rhpj.  How can I "upgrade" from Classic (xpj) to new .rhpj?

Hello, I was wondering if there is a way to avoid our users having to constantly clear their cashe to access updated topics. The updated topics do not automatically refresh and we are constantly telling users to clear their cashe. Is there a fix for this in the output?

I want to share the review.I tried uing Invite Only Add people. After entering the email and clicking on Invite I get the error as "You must {link} in order to send invitations."When I try to change it to Public I get the error "There was an error adding public access." What is it I am missing? I have Creative cloud installed on my machine and I can see cloud storage as well.

Hi All,I'm using RH 2019 Classic, and trying to generate Responsive HTML5 output with the default Azure Blue layout. Can anyone tell me how to change the header default height and font size?I can't seem to find those settings in the layout customization window.The header does not show up on "phones", which is fine, but when it does appear on desktops and tablets, I would like it to be somewhat smaller.  Thanks in advance.

Hi, Everyone. I'm avoiding inline styling and trying to keep clean code, in general. But I don't really have HTML skills.  Somehow, I've produced some text in RH 2020.4.173 that has two things I did not intend:  white space between paragraphs and lots of span tags. (Please see screenshots.) SCREENSHOT 1 SCREENSHOT 2 I've copied-and-pasted the text from a MS Word file first into Notepad, then from Notepad into RH 2020. Shouldn't that have stripped the copied text of any inline styling? Also, the dropdown header in Screenshot 3 shows span tags in the breadcrumbs, but not in code view (Screenshot 4). What's the story there? SCREENSHOT 3 SCREENSHOT 4 Thank you for any help! 

Dear All,  I want to convert a .hlp file to .chm format.using RoboHelp 2020.4.173.Is this possible ? If so, then how can I do it ? Best Regards Martin

 Adobe Robohelp 2020.4.173 Windows 10 Hi all, On one of our devices that use Robohelp, we observe the next issue.After the user generates Frameless output and presses the eye button, the browser appears but Robo window turns completely white and stop to respond. Please check the screenshot below. Nothing helps except reload.Thank you for an advise.  

We are developing our first help system using RoboHelp 2019. The project is currently stored on a server, but if I use SharePoint Online instead, is there a way for SMEs without a RoboHelp license to make emergency changes to topics (e.g., if there is an emergency software update that affects a task step and they can't wait for us to update the help file)? The request is that SMEs be able to make emergency changes (knowing that we technical communicators would need to still re-publish the project), and then we technical communicators would come back to review the topic for our standards and update tagging, expressions, etc. when we are able.  I suspect you need to have RoboHelp to avoid breaking links, but would editing the topic file in Notepad or something else might work? This may be an obvious "no," but I'm fairly new to the more technical aspects of RoboHelp projects. Thank you in advance!

Hi y'all,I'm having a problem with RoboHelp 2020.4.173 on Windows10 not creating PDFs using the fonts I specify.Our company-approved font face is Proxima Nova, which I have installed and which appears correctly in every other application. InDesign, for instance, creates beautiful PDFs using that font. Windows tells me it's "installable" which, I understand, also means embeddable.In RoboHelp, I've added Proxima Nova to the File > Project Settings > Font List. It's also littered throughout my CSS, starting withbody {font-family: "Proxima Nova";font-size: 9.5pt;}as well as for elements such as H1, H2, etc.I made sure to set the PDF preset's Advanced tab > Embed used fonts to ENABLED.When RoboHelp generates the PDF, it replaces Proxima Nova (a sans serif font) with Adobe Sans MM (sans serif) or Tinos (serif), though there seems to be no rhyme or reason. Sometimes it switches between the two in the middle of a sentence! Neither of these fonts is mentioned or specified in any of my

We have a project that's divded into two major parts.  The topics are divided accordingly.  When I generate either the Responsive HTML5 or Frameless output for the project, the first part is fine.  The second part (which is currrently much smaller) contains none of the topics that are listed under it in the ToC, but shows 2 of the topics that are in the other part.  The topics shown are also where they are supposed to be.  I deleted that part of the ToC and readded it, but that did nothing.  Anyone have any ideas?

When generate my project in RoboHelp 2020 the archived document does not have the archived statement on the top of the page, like it had in RoboHelp Classic. Is RoboHelp no longer including the statement to archived document?

We use RoboHelp 2019 to author WebHelp content for the online help of our web application. We use the RoboHelp 2015 command-line to generate the output as part of our continuous integration system with the final installs of the web application. The online help is included within the web application under a separate directory and is ultimately served by IIS. Any configuration that we make for the web application necessarily affects the delivery of the help content (HTML, CSS, Javascript, and images) to the end user. Due to new customer security requirements and changing guidelines for best practices in web application development, we have added a Content-Security-Policy HTTP header to the configuration for IIS. We are not allowed to use the 'unsafe-inline' or 'unsafe-eval' directives in this header. We have had to rework many of our web application pages to match these constraints, but the remaining piece is the online help. We are able to generate secure hashes for the g