Questions

Hello, I have a french version of a large project that works perfectly in English. The french version, linked in from FrameMaker, also works on my machine, but when delivered to the developers the file names in the URL, with accents and other special characters, creates many problems. I therefore need to generate a version that generates HTM files that override the special characters in French. The default project is in French, in Tools > Options I have checked User underscores in File Names, to no avail. As a workaround I have set the field Topic Name Pattern to file names only, followed by <n>, which partially solves the problem in that the file names are in English. However, the search function now poses a problem: the links from a search are on the file names, which are in English, which is not acceptable.Surely there is a way to automatically override the french file names and produce URLs that work once the output is integrated into the product, while retaining a search

I'm thinking of creating something like this: Was this page helpful?      Yes    No Yes button - when user presses this button it should send me an email with the wordings "A user found this page [URL] helpful "No button - when user presses this button it should send me an email with the wordings "A user found this page [URL] unhelpful "Is it possible to do this in RoboHelp 8? I've explored RoboHelp Insert > HTML > Form but couldn't get to the end result.Can anyone help?

Hi,I need to have numbered headings, for example:1.0 Heading 1   1.1 Heading 2          1.1.1 Heading 32.0 Heading 1    2.1 Heading 2           2.1.1 Heading 3I need to apply this new style to all the headings currently in use.  I edited an existing heading style by selecting the autonumber button on the styles box.  I created the number to be:  <x> (for heading 1) and <x>.<x> (for heading 2) and so on.  I also selected Decimal numbering.I applied the updated styles and everything looks perfect except I can't figure out how to get subsequent files to continue numbering.  The first heading in a new file always begins with 1, regardless of its heading level. I'm familiar with numbered lists and regularly use the "restart numbering" feature. I was looking for some option like that but I must be missing something because I'm tryi

Hello,Is there a way to set a default stylesheet so when you create a topic the default stylesheet is already selected? One less thing to worry about.Thanks,MDawn

Has anyone tried to incorporate ZoomSearch in an HTML5 responsive layout? We are trying to implement Zoom and migrate to HTML5 at the same time, but so far all the information I've found basically said "custom buttons are very difficult to add".

Hi,I use RoboHelp 8.0.0.203. When i opened my project (.cpd) the TOC is full of Broken Links. Then in opened .xpj file. The following error messages were displayed. I have posted the screen shots for your assistance. Kindly help me out of this.Thanks in Advance.

Hi, I want to know how to call a differant chm's TOC using Robohelp X4

How does one go about fixing this error in RoboHelp 7. HHC3015: Warning: An alias has been created to "FileName.htm#CSH_16" but the file does not exist My project generates 500+ of these messages when I compile it. Thank You.

My company changed a product name and I need to change the layout title in Azure Blue so the help title and web tab show the new product name.

  Hi, I am using TCS 5 with unstructured FM  and RH in a Win7  64-bit environment and recently upgraded to TSC5 2015; currently using FM 13.02.433 and RH 12.02.284. I have source FM books linked to RH and generating MS HTML hlp, Webhelp and pdf.   I upgraded a chm project and source files from FM 12 and RH 11  to 2015 version.Every time I open the project file, and the FM files have changed in the meantime, I try to update the book in RH, and all chapters with related topics get deleted. I have to relink the book each time I open the project file and try to update the source files in RH. Plus, when I try to generate the chm, I have to adjust the properties ( specify the First topic)If I edit the FrameMaker files while the RH project is open, I can update the book in RH no problem. But once I save and close the project. Then reopen and try to synchronize (i.e. right-click the book in Project pod and click Update all or Force Update all, all topics get deleted a

In the Help for Robohlep 2015 under "Removing Bookmarks" it says the following;Remove bookmarks1)Remove all links to the bookmark.2)Select the bookmark icon in the topic. In the toolbar, click the Delete button.But nowhere in the Help or anywhere else does it tell you how to remove the links to a bookmark.In my project I had a bookmark that I removed and it left me with a broken link. When I restored the bookmark and right click on the little flag and click "Show All References" there are no references to that bookmark. If there are no references to that bookmark, why can't I delete it without getting a broken link?

Hello,I'm documenting a very large, complex software application. I'm considering creating a master project and child projects for a number of reasons, including size of the projects individually and as a complete project.The help file will be stored on a central server which all  users access from their locations. It was decided that putting the help file on each client's site was not a good idea. Should I create HTML5 or WebHelp? Is there a benefit one over the other?The software is set up to assign a URL to each screen in the system and then the system calls that help file. Will master/child projects support this?Will cross-project links continue to work? Again, is there a benefit one over the other of format?I have the read the RoboHelp2015 help, reviewed the Forum and read some helpful articles on Peter Grainge's web site, but want assurance (I guess) before I make many huge, time-consuming changes.Thanks,MDawn

I used PushOK plug in and was able to successfully do version controlling with local file system. But when I try to connect to a network server which has "http" in the URL, it is throwing an error "Unrecognized URL Scheme". What should I do?

Hello , I would like to editable JS after exporting HTML5 canvas from flash cc 2015 ThanksManoj

Hi, Our application is shared with different customers and its features are restricted based on license. Currently, we are creating a WebHelp output which contains all the files related to the application. But with this approach, a customer who is given restricted access of the application, can see the content of all feature and we do not want this to happen. We want to restrict the display of a WebHelp content based on the license provided to the customer.Can you please tell me how to do this? I am using RoboHelp 15. Regards,Prashant

Hi all,I have a user guide for an app my company develops. The guide is created with RoboHelp 2015 with latest updates (12.0.2.384)The user guide is generally viewed online via web browser, and I export it as "Responsive HTML" for this purpose.Recently, the requirement has appeared to have the help available as an app on a mobile device running the actual app the help is for. (at this point no need for context sensitive help etc. - it's just a user guide available on the users' device).I got the "Mobile App" output type working after a bit of playing, and I can now generate a very nice Android app version of my user guide.It all seems to work very well, and is viewable equally well on phones, tablets etc.The only fly in my ointment is that any external links to websites which appear in my user guide simply do not work.ie. tapping a link does absolutely nothing (that I can see). No message, no popup, no jump to external browser, etc.If I view the same user guide via the normal web brows

Hi there!So I'm having trouble getting the TOC to appear in my RH11 project. I talked to Adobe Support and they suggested I delete the xpj and cpd files. I did, and then I opened up the project via the hhp file. Support asked me to create a new TOC and select the Copy existing TOC checkbox. When I try to browse to the hhk file, it does not appear within the Project folder. However, when I view the project files via an Explorer window, the hhk file is there. Can someone tell me why that is? I can't seem to get any movement on my issue with the TOC. Thank you!

Hello everyone,Would anybody happen to know how to fix this problem?Thanks.

When our webhelp is viewed over the network on Windows 10 and Microsoft Edge, performing a search or clicking the Search button causes the TOC to disappear from the left pane until the pane is closed and reopened. I have seen other threads on this issue for RH10, but I can't find a fix for RH11. Does your WebHelp work well in Microsoft Edge?I looks like there was a patch for this on RH10, and the second update for 2015 says it is fixed in there, but I'm having no luck finding a solution with RH11. We are on 11.0.4.291, which appears to be the latest. https://blogs.adobe.com/techcomm/2015/11/robohelp-2015-release-update-2-released.htmlhttp://www.wvanweelden.eu/articles/robohelp-patches-and-updatesCan anyone point me to a solution for RH11, or am I forced to upgrade to RH 2015? Thanks in advance,Judy

Hallo, ich versuche derzeit unser Firmellogo als Favicon in Robohelp zu intergrieren. Die Vorschau in den Einstellungen zeigt meine Grafik, aber die diversen Browser leider nicht. Es hatte jemand kürzlich dasselbe Problem und konnte es lösen, indem er den Tag für das favicon manuell in die index.htm eingefügt hat. Leider klappt das bei mir aber auch nicht. Hat jemand eine Idee, wo der Fehler liegen könnte?LG

does anyone know if there is a way to optimize the number of files produced when generating an output in HTML5 (with RH11)??  The project that I have to compile is composed of 19 different merged projects and the number of total files (although the minimum size) becomes really huge...another question...someone know a way to insert the search filters in the generated project? i found an example here... http://www.wvanweelden.eu/blog/2014/02/16/adobe-robohelp-filtering-webhelp-search-results but this method seems to be based solely on the recognition of a tag associated in the title of the topic, whereas I'd need a method to insert an equivalent tags within the text topic.thx

I would like to know if there is any option to apply conditional tags dynamically to the output. This is the scenario. There is an application, which might have various options. These options will be integrated based on the customer requirement. For instance, Customer A might need some options which should be hidden form customer B and customer B need some options which should be hidden from customer A.  Now based on the customer requirement, is there an option by which the same HTML Help  can be configured for Customer A and Customer B since many of the options are common? Please note that t applying conditional tag has to be done on the output, and not before generating the HTML Help.

After upgrading a project from RoboHelp 10 to RoboHelp 2015, all topics in the project are deleted when the topics are subsequently updated. The project is a linked FrameMaker document - the project upgrades as expected, but when I update the topics, one of two things happens: Links are broken and all topics appear in the "Broken Links" folder or,All topics simply disappear.(Running Adobe Tech Comm Suite 2015  on Windows 7, 64-bit; RoboHelp updated to v12.0.2.384; FrameMaker updated to v 13.0.2.433.)I did have some success updating topics if I update each 'chapter' in the book singly, but if I use the "Update All" option, the results are as stated above. And, as you can see, the results are not consistent. This has happened with both projects that I have converted to RoboHelp 2015.I can't find any information about this in any forums. Screenshot included below to show the effect of "Updating all" in a project.  I appreciate any assistance with this annoying quirk!  Carol

Seeking hosting service for RoboHelp SERVER (9) and our RoboHelp (11) files.Sadly, I'm working for a second large institution where the IT department and its web app admins refuse to install "RoboHelp Server" because of their concerns about Tomcat perhaps opening some vulnerability on their IIS servers (or destabilizing them); and, they didn't want to run a Linux/Apache server in their all-Windows web operation. Sigh.Know of any place that does hosting of files of this sort? Adobe told me they did not.If you do, got some PRICE QUOTE$ ???Please post a reply here.Thanks,Tom

  Hi, I am using TCS 5 with unstructured FrameMaker and RH in a Win7  64-bit environment and recently upgraded to TSC5 2015; currently using FM 13.02.433 and RH 12.02.284. I have source FM books linked to RH and generating MS HTML hlp, Webhelp and pdf. For the first time I upgraded a chm project and source files from FM 2012 and RH 11  to 2015 version and compiled and suddenly there are many issues with the chm file even though the only thing that is different is minor content changes in the FrameMaker source files. Very disappointing! The newer tools are supposed to create less issues not more. I managed to resolve some issues but there are more to be discussed in separate posts.   In this post I am asking for help with Go to URL hypertext in MS HTML helpSo, issue 1: None of our web links (Go to URL hypertext) open in a new window  any more, i.e. they “don’t launch a browser and display the specified Web page” as GO to URL is supposed to do. They open in the