Questions

Hi, when connecting to the company VPN, the "use a certificate" tab doesn't load. When connecting via LAN or offline (without the internet), the tab loads correctly. I have the latest 32-bit and 64-bit versions of Adobe; the error also occurs in earlier versions. Please help. 

Hello,I have a PDF document that opens successfully in Adobe Acrobat Pro, but it cannot be saved (“Save As”). An error appears: “The document could not be saved. There was a problem reading this document (23).” Upon examining the document, I found that the issue is caused by the /Info dictionary in the document’s trailer: <</Size 24 /Root 2 0 R /ID [<fcef49423a113ad480365f5897b86db8> <fcef49423a113ad480365f5897b86db8>]/Info <</Title (Title) /Author (Author) /Subject (Description)>> >>If this dictionary is removed, the document can be saved without any problem.I looked into this further and found a note on the PDF Association website—Technical Note 0003: Metadata in PDF/A-1—which states that this dictionary is allowed if the information matches the XMP-encoded metadata. In this case, it does match.On the other hand, the PDF file successfully passes the veraPDF verification for this compliance level:I am attaching both the problemat

Hi everyone, Can anyone help me? Some days ago adobe can not edit pic using MS paint as before. when I work with adobe as usual, the app has started to send such messages: When I click OK, i still can work, but when I have to edit image using MS Paint: It shows this Error: At the same time, he opens that file in MS Paint, but if I edit something there, it asks if I want to save changes, and if I click yes, it does not make these changes in my opened PDF document as usual, but saves it in some folder on my PC.    I have tried to uninstall and install back Adobe pro, then I made the same with MS paint. I have downloaded Classic Paint (following the instructions in google), restarted PC million times, and all is the same.   Can you help me please?   [Edited: Title fixed]  

Hi all. I noticed that when I'm at 100% zoom or smaller, my check boxes and radio buttons are inconsistent. They all have the same settings, and I've also tried copy and pasting. When I'm zoomed in at >100%, this issue goes away. They also appear inconsistent when I print out the form.  I would appreciate any help. 

I am editing a PDF in Adobe Acrobat and I keep getting the strikethrough. I used to be able to just delete the word and backspace. How do I disable this? Thank you!

Hi all. I create a pro bono monthly newsletter (InDesign,) and have for many years. Most are emailed via pdf attachment but I normally print about 4 newsletters for some folks that do not use email. I updated to a Mac Mini this past month so all of my CC apps have updated. Today when I try to print my 4 newsletter copies, as I have done for years with "flip on short edge," side 2 is upside down. My quick fix to get the job done was to rotate all side 2 pages in Acrobat 180º but would like to get to the heart of the problem if possible. I HATE wasting paper, ESPECIALLY Tabloid! Anyone else have the issue or are there any fixes? Acrobat Version: 25.001.20841Mac nini  M4 Pro running Sequoia 15.3.1 Thanks

I received this pop-up when running a PDF through PAC. I don't know what it means, so I don't know how to fix it. I'm not clear on what an MCID is or how it functions, so I need help understanding the pop-up and also resolving whatever is causing the pop-up. Note that the PDF otherwise passes PAC and Acrobat's Checker.

Hi,I have the latest 64-bit version of Adobe Acrobat Reader 2025 and I can't overwrite a PDF file when the file originates from a different endpoint.I know how to disable Protected Mode, but for security reasons, Protected Mode must be enabled on my domain.The problem doesn't affect all files.Can you tell me what the difference is when a file is locked and when it isn't? The two files originate from different computers.

6 Ways to Use One of the Best AI Platforms to Summarize Documents Learn how to use Adobe Acrobat Studio to create a trusted AI workspace that increases productivity with AI summaries. SUMMARY Learn how to use one of the best AI platforms for summarizing documents to save time and streamline document creation and collaboration workflows. Adobe Acrobat Studio combines trusted PDF tools, AI-powered summarization, and creative features into one seamless AI workspace to help you stay productive wherever you work   Ever feel like you’re buried in documents? Between reports, research, contracts, and meeting notes, business professionals and students alike often find themselves scrambling to summarize documents so they can get the information they need in time to take action. Whether you’re preparing presentations, comparing proposals, or just trying to keep pace with a growing workload, manual reviews are too slow and error-prone when you need to be productive, and they just don’t cut

6 Ways to Use One of the Best AI Platforms to Summarize Documents Learn how to use Adobe Acrobat Studio to create a trusted AI workspace that increases productivity with AI summaries. SUMMARY Learn how to use one of the best AI platforms for summarizing documents to save time and streamline document creation and collaboration workflows. Adobe Acrobat Studio combines trusted PDF tools, AI-powered summarization, and creative features into one seamless AI workspace to help you stay productive wherever you work   Ever feel like you’re buried in documents? Between reports, research, contracts, and meeting notes, business professionals and students alike often find themselves scrambling to summarize documents so they can get the information they need in time to take action. Whether you’re preparing presentations, comparing proposals, or just trying to keep pace with a growing workload, manual reviews are too slow and error-prone when you need to be productive, and they just don’t cut

In Adobe Acrobat Reader (version 2025.001.20693 64-bit)In the search function, I am unable to paste text.  Typing text manually in the search field does work The paste function (Ctrl + V) and right-click → Paste works in other programs.Any idea's?

大家好，我在使用 Adobe Acrobat 的时候遇到了一个 PDF 处理方面的问题。具体情况是：- 在处理某些 PDF 文件时会出现异常提示；- 有些文件无法正常合并或导出；- 尝试重新安装软件后仍然存在同样的问题。请问有没有人遇到过类似情况？应该如何排查或解决这个问题？非常感谢大家的帮助！8c777  https://8c777.net/

Hallo zusammen, wir haben 10 Lizenzen vom Acrobat 2020 gekauft und in der online Lizenzverwaltung von Adobe sauber eingepflegt. Hin und wieder kommt es vor, dass sich an den Arbeitsplätzen die Namen der Benutzer untereinander vermischen. Da stellt ein Benutzer in seinem Adobe Acrobat 2020 in Bearbeiten / Einstellungen / Identität seinen Namen korrekt ein, und kurze Zeit später steht dieser Name auch bei anderen Benutzern auf verschiedenen PCs im Acrobat 2020 drin. Ein Rückstellen des Namens führt dann wieder dazu, dass er auch bei anderen Leuten zurückgestellt wird.Wie kann denn so etwas ein? Was kann ich oder Adobe gegen diese Vermischung tun? 

Ich kann meine Kommentar in einem Acrobat pdf in der rechten Randleiste nicht mehr vollständig sehen. Ich sehe immer nur die letzte Zeile. Wenn ich die Randleiste nach links ziehe sehe ich mehr Zeichen aber imme noch nur eine Zeile..

Hi, I am testing Docusign & Adobe PDF accessibility issues.  I downloaded a signed Docusign form which Docusign converts to PDF and locks it down to prevent editing.  When I open the document in Adobe and run the accessiblity check I have one error.  "Tagged Annotation Failed".  When I expand the list there is one Element 1.   Normally, if I clicked on Element 1 the offending element in the document is highlighted.  But this is not happening.  I have no idea what element isn't tagged.  The original Word document that was uploaded to Docusign passed all accessibility checks.  All accessiblity requirements on the Docusign form itself were met.   I will be reaching out to Docusign as well but I'm afraid they are going to ask me exactly what element didn't tag.   How do I find this out?  I've attached two examples of the same issue.   Rachael LeybaOlmsted County, MN

Ik probeer in Acrobat Pro een pagina te wijzigen met Paint of Photoshop. Zodra ik dat kies krijg ik een melding dat de beide programma's niet goed zijn opgegeven in de instellingen van Acrobat. Maar vervolgens openen zowel Paint als Photoshop wel. Echter als ik dan de wijziging in mijn document wil opnemen, krijg ik de melding dat mijn verwijzingen niet kloppen. Dit is eerste keer dat ik hier last van heb. Kan dit door een update van Windows11 komen? Weet u een oplossing? Hoop dat u kunt helpen (PS ben geen ervaren windows expert)

Buenas noches, he pagado el asistente de IA y hasta ayer me funcionaba, ahora me sale de manera constante que se ha producido un error y que vuelva a intentarlo.

After acrobat updated to 2025 last week I am unable to edit a pdf. I am trying to add a link, when I click on menu at left, it resets itself, shows a white box and spins. Then locks up - I am unable to do anything with the file and have to reopen, and it continues to do the same thing - any idea?   [Moved from the CC Desktop forum by moderator]

How to you stop Adobe Pro from auto-rotating or aligning a page and/or image. I have a logo that can't be altered but need to add it to another file and anytime I add the image it automaticly gets rotated not matter what I do. I need to add the image and be able to continue adjusting the rest of the file and not have the logo rotating willy nilly. 

I'm working to get 6 pdf's compliant with accessibility. When I drop the file onto PAC to check, it says the file is corrupted, yet the file opens just fine in Adobe. There is also this error:  Pg entry of marked-content reference and of parent structure element is null.Here is the file if someone can take a look? https://www.dropbox.com/scl/fi/51m38cgt1s9n7ttigfo7v/LP_Theme_Book_Family_Icecream_V10_MSHQ.pdf?rlkey=w53kcl6lewwhgbw834vbyfapc&dl=0

Acrobat XIのアクティベーションリセットをお願いします。現在旧PCでライセンス解除が出来ません登録済みアクティベーション乗りセットをお願いします。シリアル番号は追って知らせます 

I've used Acrobat every day for years and for the last two weeks when I try using the edit tool I can upt text in once, then when I try a second time the program freezes and I have to force close it. I updated, reinstalled, reinstalled Creative Cloud, updated windows, and nothing helped. I installed acrobat Pro 2020 and that works perfectly. It happened with the old and "new" styles of Pro. Windows 11 Build 22621Anyone else have this issue or have a fix?

Hi, wir erstellen aus Zeichnung von CAD Programm pdf Dateien. In diesen PDF Dateien werden die Linien meist Fett dargestellt. Mit der Tastenkomi ctrl + 5 (Linien und Raster / Lininestärke) werden diese Linien sauber dargestellt. Unten zum Vergleich zwei Bilder.Kann man diese Option im Standard umstellen, oder muss man dies in jeder PDF abschalten? Danke und viele Grüße,Martin   

I created a fillable and signature requested document (basically an invoice) for my customers. I have been testing it but only IOS devices are giveing me fits. I do not have an Android to test so no worries.  TASK1: send invoice to customer via "request e-signture" function. On WIN11, I can complete the signing of the document and all the return mail functions work.  I get a copy, customer gets a copy, all happy.  TASK2: Same situation but I opens the email with the Outlook app on my iPhone 11, version 18.7.1. The email has the normal "review and sign" blue button, I click on said button. It proceeds to open the default web browser and you have to click "continue." It then states "to finish signing, you'll need to go to a computer with windows or macOS, download the agreement, open it in Adobe Acrobat or Reader, and provide a digital signature."  (see attached pic from my IOS device) So how can I get this streamlined with adobe so my customers can qui

I'm using Acrobat 25.1. When I click "Edit > Prepare a Form" I can see all of the form components that I can add. There is a Digital Signature component, but I don't see a Digital Initials component. I swear I've seen an intials component in the past, am I missing somthing? Also, if I already have a text component, is there any way to convert it to a form component like Digital Signature, Initials, or Date?