Questions

Hi,  One of our users recently had difficulties editing a .pdf document on the desktop, despite having a licence for Creative Cloud Pro Plus for teams.He was forced to use the online editing tool.Has access to the acrobat desktop editor been removed from Creative Cloud Pro Plus for teams?

Bonjour, Je n'arrive pas à prévisualiser mes fichiers PDF. J'ai déjà verifier mes préférences. Une idée SVP .  

After selecting a PDF file to open with Adobe Acrobat Pro the file will either take forever to open or will not open.  I uninstalled Adobe and attempted to reinstall it, but it now my account will not open.

Hallo! Ich habe ein mehrseitiges PDF. Wenn ich ein Kontrollkästchen auf der 1. Seite anklicke, soll ein anderes auf der 2. Seite und 3. Seite den Wert automatisch übernehmen. Ich habe bereits einiges an Javascript ausprobiert, aber es funktioniert alles nicht....Weiß jemand eine Lösung?

Buen día.Tengo el siguiente error en el aplicativo, al realizar la instalación con la cuenta del usuario sirve para convertir archivos de Excel a PDF, pero despues de 1-2 días el aplicativo falla, generando errores de licenciamiento y no ejecuta el programa, se intenta abrir y carga por 5 segundos y se cierra o genera un error de que la licencia caduco pero se esta al día en la suscripción (adjunto imagenes de falla).Se realizo reinstalación de aplicativo, eliminación de cache y temporales, pero siempre inicia bien y vuelve a fallar. Agradezco la atención prestada y el soporte del por que sucede este fallo.Gracias!

I hope someone can help because the AI chat is just terrible! I have a fully signed and executed agreement, however the person I sent it for signature to continues to get the reminders to sign. It has been 4 weeks now and they are becoming irritated.  There is no "clock" beside the agreement, the agreement is showing as fully complete - I don't know what else to do. Can someone please help me shut these off? 

Ich habe bei Adobe Acrobat genau nach der von Adobe vorgeschlagenen Anleitung einen Benutzerstempel "Bezahlt" erstellt der mit dem aktuellen Tagesdatum versehene werden soll und wie gefordert korrekt abgespeichert. Der Stempel wird korrekt erstellt, jedoch aktualisiert sich das aktuelle Tagesdatum nicht, sondern bleib auf dem Datum der Erstellung stehen. Wie kann das korrigiert werden

Please Help, My subscription includes acrobat pro, but the system won't let me use it. I can only use regular acrobat. I can't activate acrobat pro.

Good morning My shared files have disappeared. This has happened to me about 5 times in the last 3 years. Adobe can you help retrieve these shared files? Is there an upcoming fix to prevent this from happening?

While preparing a purchase order form, I am using our company Acrobat Pro (3 licenses). When clicking on each field and where I need to have number in a column and last one to be the sum of above ... I cant find the possibility to switch from Text to Number and the to arrange a formula.Is there any specific set of the app to have calculation button?Thanks

im logged in to my Adobe Acrobat DC and im on the same computer that i bought it with but now it wont let me edit

Meu PDF não abriu na última página lida e todos os comentários e highlights sumiram. Como voltar à última versão salva, antes de isso acontecer?

I try to purchase Acrobat AI Assistant but it asks to pay. I have creative cloud pro and payment says I already have access. Yet, again, acrobat asks to make a payment. What's the situation?

Dear Community, I have used the 3 Month Adobe Acrobat Pro free trial.I payed the 0,00 € with PayPal. Yesterday they wanted to charge what did not work.It says "Please Update your Card Data to Continue Using the Product"  Today I ask myself if I have to pay the fee or can run it out without any legal consequences. Can I run it out without any legal consequences?   

I have a user that is using Adobe Acrobat Pro 2017 and she is unable to sign pdf forms, when I check the review details option the "Appearance Integrity" Report shows the following:-  4000 unrecognized PDF content- 1001 comment or form field may silently change- 1008 document contains hidden behaviors- 1005 the document contains an XFA based formI uninstalled the software, deleted all remaining folders, removed the certificates, cleared the SSL state, and restarted the computer. After re-installing the software she still have the same problem. Any assistance is much appreciated 

Hi, I am trying to cancel my free trail of Adobe Acrobat, and everytime I click cancel, it just gives me an error message. I have looked through the website and it seems there is no place I can contact support. How can it be this difficult to cancel a subscription? What do I do? Thank you in advance.

Hello,I’m unable to reach customer support via chatbot or phone, so I’m posting here in hopes someone can help.I accidentally subscribed to the Adobe Acrobat Pro annual plan, although I only intended to use it short-term. I believed I was signing up for a monthly, cancel-anytime plan. I no longer need the product and would like to cancel the subscription, as the annual fee is a significant financial burden for me.Since this was a misunderstanding and I only used the service briefly, I would kindly request a courtesy cancellation and refund without the usual early termination fee. Does anyone know what I can do? Thank you very much in advance.Best regards,L

Hello guys,Is there any possible way to cancel my acrobat trial subscription?Prompted error message when I tried to cancelChat bot keep loading and loadingThank you

hello, I am new and try the plan now i want to cancel itbut getting error page while cacelanyone can help? it is trrbile that there is no customer service to helpTERRRRIBLE unbelivable that compnies can be so bad with thier customerinstead of being with good customer serviceand bring the customer to the front to give him servicethe put him to manage himself 

I want to cancel my free trial, but a get an error everytime I try. I can't get in contact with Adobe. What to do!?

Please help me cancel my subscription, the online link doesn't work, it says an error, no one answers any of the phones Stojan 

Hi, Suddenly adobe is acting up and saying that my license is expired or not activated when they charge me every month. I get error message like this. Can somebody help? Kinta  

j ai deja resilier au mois d aout et vous me prelevez encore je demande la resiliation et le remboursement immediatement car si non j entame une procedure a votre encontre

BonjourDepuis plusieurs jours l'aperçu des fichiers pdf dans le volet de visualisation ne fonctionne plus. Adobe envoie une erreur: "Une erreur est survenue".J'ai réinstallé le logiciel en supprimant auparavent les applications qui se lancent en arrière-plan, réactivé la fonction d'affichage dans le volet de visualisation, mis à jour l'ordinateur et les applications.Rien n'y fait, l'erreur perdure.Auriez-vous une idée de ce qu'il faut faire?En vous remerciant d'avance

Good Day Team, Please can you assist? Adobe Acrobat is not auto-closing; there always seem to be lingering background processes that leave the application open. When users try and open it does not allow them to open a new instance of Adobe. I have to manually go into the task manager and see for any lingering processes and close them. Is there a solution for this?