Questions

When trying to open a downloaded pdf file sent to me by email I am provided with a page/advert for me to trial acrobat pro. I do not want to this, but when I close the page I am sent back to the download page. Any advice on how to get round this. 

Have a new computer and have installed Acrobat Pro. I logged in but will not link to the cloud. Had a look under preferences and just came up with this message. I looked all over the cloud website and can't find it anywhere. Worked fine on the old computer and still have access on my iPad and phone.  

Hi. I just bought a new laptop and had everything transferred from my old laptop to my new one. And upgraded from Microsoft 11 to 365 Personal. I haven't worked on any PDFs till now but I notice they're all showing as Microsoft Edge instead of Adobe. Why would this be happening? 

I am trying to view watermark OCGs in the layers panel. I have added three text watermarks using the watermark tool. I can see the watermarks on the page. I then ran the following to scripts one after the other:this.getOCGs();doc.getOCGs()I got these scripts from a tutorial and after running them any watermark OCGs are to appear on the layer list in the layers panel as I understand it, but nothing appears.I tried this first on a page with a couple watermarks as files and it didn’t work either. I thought maybe I had earlier run some script that didn’t work and it may have messed something up,and that is why I did it again with text watermarks.I created a new blank document and added a couple text watermarks again and did the same with the same resultsThis is from the console:this.getOCGs(); [object OCG="Watermark"] doc.getOCGs() ReferenceError: doc is not defined1:Console:Execundefined Does anyone have any suggestions what I might be doing wrong, some setting that ne

I like working with publisher to create forms.  I used to be able to convert these to fillable PDF's, but it continues to give me an error message saying in cannot create a new PDF form.  Please advise.  Thank you

I am having issues with an Adobe Acrobat pdf. The JavaScript that I have is working correctly for what I am doing which is making a dynamic D&D 5e Character Sheet. I have checked the spelling and it's all correct. There's no issues with punctuation, or capitals either. Everything is as it should be.  The way this is supposed to work is when I select a Class from the Class1 drop-down, the appropriate checkboxes should be checked (marked true). When I enter the level of the class, the SubClass drop-down shows the available sub classes if the level is high enough. If the sub class chosen adds more proficiencies, those checkboxes and/or proficiency text field displays the correct items the character is proficient with. If the character is a multi-class character and selects another class after the primary class chosen, the script adds the new proficiencies based on the rules in the 2014 Player's Handbook, Tasha's and Xanathar's books.  Every single class works as intended bas

Hello, I'm curious as to if there is a JavaScript to just generate an additional text box or blank page with one text box and signature of writer to verify their writings. Would this be from a template that I would spawn? Also, what is a good JavaScript to use for this to have a button at the end of the page to add additional text for the page. I haven't been able to find any working JavaScript or help for this task.

The Acrobat JavaScript Console (Your best friend for developing Acrobat JavaScript) - The Acrobat JavaScript Console window (a.k.a. the Console window) is one of the tools included in the Acrobat JavaScript Debugger. The Console window is by far the most useful tool in Adobe Acrobat for testing and debugging JavaScript code, but it is more than just a utility for testing code. It can also execute code snippets for automating tasks in Acrobat and analyzing documents. In this article, we’ll cover setting up and using this essential tool.The Global Object in Acrobat JavaScript - There are many different techniques for storing data in a global context. In this article, we’ll explore the official global object in the Acrobat JavaScript model.Dynamic Stamp Secrets - In this tutorial, learn the secrets of creating a successful custom dynamic stamp using Acrobat JavaScript.Getting external data into Acrobat X JavaScript -The Acrobat X SDK boasts only a few updates to the JavaScript model. But

Ich habe mehrseitige pdfs mit vielen links, diese sollen nicht anklickbar sein, da die Datei im Web veröffentlicht werden soll und keine exteren Webseiten öffnen darf.   Über Werkzeuge "PDF bearbeiten - Link - Web-Verknüpfungen entfernen" findet Acrobat leider keine Links. Die Option "Schwärzen - Links, Aktionen und Javascripts entfernen" bringt auch nicht das gewünschte Ergebnis.Die Möglichkeit "PDF/A konvertieren - Konvertiert alle Seiten zu Bildern" funktioniert zwar aber dadurch wird die Datei viel zu groß.  Gibt es noch weitere Möglichkeiten Webseiten-Links im Text zu deaktivieren? 

I'm a student and I previously used Adobe Creative Cloud through my university. They discontinued this service this year, so I decided to use Adobe's student discounts to maintain creative cloud because I really do love the tools it offers. However, upon installation of the updated Adobe Acrobat Pro, I can no longer view bookmarks and comments at the same time. I used to see Bookmarks on the left of the application, the document in the middle, and then comments on the right. This was particularly useful for me as I often read multi-chapter books that I used the bookmarks for and then annotate with the comments. Now, my new version only displays bookmarks and comments on the right of the screen. There's no option to see them both simultaneously, which makes navigating the document quite frustrating. Is there a way to change preferences to allow me to view these the way I want to?

Office 365 VBA Code not working in Windows 11 with Adobe Pro. Is anything changed in Windows 11 combo ? . Need a help from support team.  (below code works good with Windows 10 with Adobe Pro) Dim pdfmkr As AdobePDFMakerForOffice.PDFMakerDim stng As AdobePDFMakerForOffice.ISettingsSet pdfmkr = NothingDim AddIn As COMAddInFor Each AddIn In Application.COMAddInsIf InStr(UCase(AddIn.Description), "PDFMAKER") > 0 ThenSet pdfmkr = AddIn.ObjectExit ForEnd IfNext'ActiveDocument.Save'Settings for the document' pdfmkr.GetCurrentConversionSettings stngpdfmkr.GetDefaultConversionSettings stngstng.AddBookmarks = Truestng.AddLinks = Truestng.OutputPDFFileName = strPDFFileNamestng.PromptForPDFFilename = Falsestng.ShouldShowProgressDialog = Truestng.JobOptions = "FRIPDF"stng.ViewPDFFile = Truestng.AddTags = Falsepdfmkr.CreatePDFEx stng, 0  

I completed one PDF form with the help of a free trial and thought there would be no more, only to find I’ve cancelled my free trial too soon. I’ve been unexpectedly sent another PDF to complete. The free trial would be still valid if I could reactivate it, but instead I've had to pay for a month, yet I still can’t fill in boxes in the PDF I’ve been sent! I thought my problem was something to do with downloading and re-installing the software, but I can’t do any more to this wretched PDF form I’ve been sent that I could when I first saw it! The menu items are all greyed out as unobtainable. I’ve used the Modify, Repair, Remove option, selecting Repair, to no avail! Please can someone help?

I have about 15 PDFs that contain links to several about 15 external videos each  - PDFs that were done when Adobe's video player was still in a priimitive state. Now that Adobe's video interface has improved, I want to re-do these links to get the newest Adobe interface but I find this to be inmpossibe without REMOVING the links that are already there.  But the usual way I've found to remove links (right-click on it to see options that include "delete link") does not work. Instead, I see only the choices "Enable content", "Save Video", and "Properties", and when I chose "Properties" it simply gives me a dialog where I can CHANGE its properties, but none where I can delete the attached video so I can add it back and thus benefit from Adobe's improved video interface. If I simply left-click on the icon that I've linked the video to, it just opens the video in the old interface (the crippled one that existed back when I originally linked it).

We have a customer with about 10 machines with Adobe Arobat. All of them are on the same veriosn number and have all the same options, but some of them have options to do things that other people don't have. for example if you use e-sign then most of them don't get the option to password protect a PDF but one of the users does get it, but they are all the same from what I can see.

Just purchased Acrobat 2020 Standard. When creating a PDF from scanner, it tells me it cannot find a scanner. I have an Epson ET 2750 printer. If I select my printer it prints to the screen, but doesn't allow me to finish creating the PDF. It gives me an error screen that says: WIA scanner driver might face problems using "Hide scanner Native interface. Switching to "Show native interface mode. Then I scan. The printer scans and completes. Nothing shows on the screen and then the program closes or freezes. I have ueed Acrobat for many years. But this new version is crap in my book. Pay good money, then they want me to pay for support. Great service. So, any help would be ap;preciated. Ted

A client of mine said she received my request for e-signature from a weird address (which I've never seen before) and it sent it immediately to her spam. This is not the first form I've sent to her this way, and we never had a problme. Does this mean something has been hacked? Here is what it said exactly (minus our document name) [ ** SPAM ** ]|N|pmylett@cpmcomputers.comSignature requested on "___" Everything below is looks legit, so it's concerning. I resent the request for signature and it went through correctly. Has anyone else ever seen this happen?

Adobe Acrobat is crashing for one user under her account, the user has tried different laptops and the same issue follows her. Another user can use the same machine and Adobe is not crashing.  Does anyone know the cause or fix for this issue?

Inserting a pdf graph into MS Word does not work. Posted solutions yield corrupted images.

I just received a new MacBook Pro, 16 inch, November 2023 from my company. I'm not sure if the new computer is causing this problem, but now when I use the Snapshot tool, the images that I paste are distorted. I use this tool daily to do my job, and it has never caused me any issues until now, so it seems like an incompatibility with the new Mac. See attached files.  MacBook Pro, 16 inch, November 2023Mac OS 14.7Acrobat DC Pro version 2024.003.20180

I am using Acrobat Pro 2020, and I've not had reliable functionality for months. I can't even access it today without the spinning wheel of death, or lagging, or the program not responding and closing.This is beyond disappointing for a program that I pay for.

This is in acrobat pro. When I do a find/search for words in a pdf, the program highlights those words, but the default highlight is extremely difficult to see. How can I change this setting as it's horrible. As you can see from the image it highlights the word "eyes" in purple and it's so hard to see when trying to quickly find all the searched terms, it's hard to see at a glance. It used to be actually highlighted. How can I change/fix this? 

I am trying to combine multiple documents in Adobe Acrobat. Once it's combined, I am trying to save it as " Microsoft print to PDF" by pressing Control P button. It does not work. It says kindly use our help page. Why? I have been using it for so long. All of sudden it stopped working. 

My business has 14 Acrobat 10 Pro licenses (and additional older licenses).  When we try to use these licenses, they are rejected because they are listed as being in use.  Only one of the licenses is actually in use; the others were on discarded computers, etc.  I know that version 10 is past EOL, but does anyone know if there is any way to get these license codes reset?

Using Chrome and Acrobat DC, I can open pdfs for a variety of different journals except one, where a blank Chrome window opens, but nothing else????Any advice? 

I've used Acrobat's OCR functionality in the past and have never experienced such a greater loss of quality with lack of text recognition.  I have a large screenshot with rows of data that I'd like converted to text. In my experience this quality is more than sufficient to perform OCR. I enhanced the scan using: to JPEG, Monochrome CCITT Group 4 at the highest quality. After OCR the text is completely illegible. It looks like I downsampled it to 36ppi. Below is the before and after.