Questions

I searched this topic and cannot find any solved posts.  I am converting a pdf to excel and am missing some cells upon the conversion.  I have narrowed it down to the first line on each page after page 1. I have tried exporting each page to a separate sheet and having them come over on one sheet.  In either case, the same lines are missing each time. Is there something I need to check, look for, etc?

I'm using Acrobat Pro 2024.005.20399. Despite having set Document Properties > Initial View > Navigation Tab to "Page Only", my PDFs are still showing the bookmarks panel when they open.  I want them to open with the Bookmarks Panel hidden.  Theses PDFs consist of a single page and have no bookmarks in them. To make them come up without the Bookmarks Panel showing, I've had to add an Action to the page:Select Trigger = "Page Open"Select Action = "Execute a menu item"And the menu item I've selected is "Acrobat Menu>View>Show/Hide>Side panels>Bookmarks When I do these things, the pdfs finally come up without the Bookmarks Panel showing. So, I can get it to work, but I thought that merely setting the Navigation Tab to "Page Only" would be sufficient to work on its own. What's going on?  Am I misunderstanding something? I'm attaching screen shots of my document and page settings.

A massive number of our end users are being prompted to logon to Acrobat 2017 making Adobe Acrobat unusable. Our application deployment was configured using the Acrobat Customization Wizard with offline exception granted and online services disabled which I believed prevented the logon prompt. I guess I was wrong. This is a Windows 10 environment. Any ideas is greatly appreciated.

So, I have a file that I'm trying to convert to grayscale via Preflight in Acrobat. I run the Analyze and Fix script and some elements are converted but others are not.I tried doing color conversion as well but nothing seems to change. I have been told this works better in Acrobat 9 but I do not have a license for that version.

Hello community, this is a somehow funny new problem with Acrobat, which seems to be the stepchild in Adobe's family. Since today, Acrobat always shows the content of a brochure I've opened yesterday, but with the actual name of the currently exported file from InDesign. He does it continuously. I export a simple business card – Acrobat shows the 100 pages of the brochure.I export a smaller brochure – Acrobat shows the 100 pages of the brochure.… and so on. He does it even after quit & restart. Is there a file cache or something I can empty?Anyone else with the same bug after the last update? 

Hello,  I work as IT support and i have one user who has Adobe Pro. She wanted to compare two PDF files and find the differences. We used the following procedure https://helpx.adobe.com/be_fr/acrobat/using/compare-documents.html  The result we expected wasn't what was shown in the How To. We tried with two files and where we knew the differences but no good result eitherAny ideas, solutions? Kind regards

Hello, until recently, my Acrobat Pro installation crashes every time I open a PDF file. It functions marginally well with small PDFs, but larger ones cause the application to crash. Before crashing, it displays a warning message in the lower left about a payment error and prompts me to update my payment method. However, my account is in good standing, and I can use other CC apps without issues. I upgraded my Mac to Sequoia 15.0.1, but the issue began with Sonoma 14.7. Any assistance would be appreciated.

What Adobe product do I need to purchase to perform digital stamps on documents?

Is anyone else having a problem lately with the ruler guides not showing when you drag a guide from the ruler until you let it go? SO not cool. I REALLY need this to work! Tried uninstalling, reinstalling, using acroclean, signing out, signing in, rebooting. HELP!

Hi there. I would like to keep my beta subscription live beyond 27th Feb 2025. I would like to renew it. [Private info removed]

Upgrading windows to windows 11. Do i need to deactivate my Adobe Acrobat XI before upgrading

Hi any tips as to convert a word file containing multiple embedded SVG images into high quality PDF?I tried to remove entirely image compression in adobe printer but hte result is still poor. Very weird. i have latest version of acrobrat reader proThe file we try to convert is theone attached below thanks for your help!

I am editing a Japanese pdf using Acrobat Pro. I want to change the font and size of text across all rows in the table all at once, instead of line by line. But after highlighting table, it doesn't allow me to use the editing tool. Instead it suggested I export the page. So I exported it as Excel but it show funny characters, some if which can't be read. Any tips how to fix this?

Hi All,  We distribute documents for clients to complete. Once they’re finished, we download the documents and send them to the provider for signature on the day of the appointment. However, we’ve recently encountered an issue: when we import the completed documents into Adobe, all the text fields are missing, leaving only the signature fields visible. Any ideas?   

Hi, I have an acrobat pro account and recently got a new laptop so I downloaded the app. The app only allows me to sign/fill/view pdfs and not really much else, even though I'm logged in to my account. When I access adobe online it lets me do everything like edit the pdf which the app is not even giving me the option. I also have the app downloaded on my desktop and the app on my desktop does let me edit. Can anyone help with this?

I was using Acrobat to convert a lot of DWF files to PDF without issue.  but today when I try to conver some DWF files, it stopped working with all files. And this message was appeerd: " conversion of this file format to pdf is not supported " I using Adobe Acrobat Pro (32-bit) 2022.003.20263 what can I do to solve this problem ???   

I attended a webinar today about Generative AI for Adobe Acrobat. It was very inspiring, and I tried using Generative Summary on a long book I was working on, just to see how it worked. It was fine. The second time I tried to use it on a different PDF I got the response “No requests remaining. SUBSCRIBE” Is the generative AI included with a monthly subscription? I pay $60/month and the tools show up so why am I unable to use them? When I searched for it most of the answers about credit limits concerned AI with images, not in Acrobat Pro. 

Hello everybody, hopefully I can get some assistance with this as it has been driving me a bit crazy. A user downloaded a fillable form from our schools website and filled out the fillable fields using Adobe Acrobat Pro.  The fillable fields included check boxes, text boxes, and drop down lists.  Whenever the user sends to to get signed using the "request e-signature" feature, the reciever can see all the populated fillable fields minus the drop down lists.  The contenets that were inputed in the drop lists are blank.  She sent it me and I can seem to interact with the dropdow lists but I cannot see or input anything.  Its almost like the drop lists get corrupted when they are sent for e signing. Can I please get some help with this?  I have searched various forms on here and I cannot seem to find anything.   Most of the dropdown list forms pertain to people who are actually making the forms.  This is not a form that was made by me

Why does using the Sanitize Document tool or Remove Hidden Information tool turn text pages into images? The text turns to images of low quality and I can't edit the text in them once I use the forementioned tools.

Hi, I m trying to convert a pdf to excel but the first row of each page is missing. Could you help me?

My NVNe C drive corrupted & failed. I lost Adobe 2020 while active on the C Drive. Replaced NVMe C drive. Attempted to reinstall Adobe 2020 & Adobe wont let. I have softwrae registerd with Adobe, serial #, etc. Can't find how to talk to anyone, a human being,  to release serial # so I can reinstall on new C drive. Am I out of luck or what? Not fair at all. I paid $$$. License is legit.

I have been using Acrobat a long while, though now on a new machine. After I open a PDF and manage a successful highlight-comment or two, suddenly all of the text in subsequent comment pop-ups is being underlined in red, as though misspelled. It's as if the language is switching somehow, but the language preferences in Settings remain unchanged, and it's not a keyboard issue, nor is this affecting any other programs. I have restarted Acrobat several times, but it's always the same (one or two comments work fine, then all others are underlined). Any workaround would be greatly appreciated; it's driving me nuts.

Export from old CD for Windows 95.

Hi, please tell me why I can't print anything without adding these margins and can I somehow remove them?

Hi everyone,I use Acrobat Pro.I just sent out numerous contracts from a template. For each, the two signatories and the sender all have their dedicated required fields and signature requests.I currentl have more than 80 signed contrats and I would like to pull a report with the form details of each contract. I have read how to use Prepare a Form and merge them all in one. The problem is that once the contracts are signed, when open on Reader, the only available tools are AI Assistant, Generative summary and Use a certificate. Nothing else. So how can I pull down the fields from all the contracts? I would really prefer not to have to do them one by one, which is an option via the online adobe acrobat via Download Form Field Data. Any thoughts?