Questions

Hi, How do I remove stored signatures. I have red older posts regarding this matter, but the intreface has changed and nothing works. Should be as simple as clicking the cross besides, but nothing happens.    

Hi,Often although not always when I try to save PDFS which I have added highlighting, comments, or drawings to I will receive a variety of errors, often including "bad parameter" -- although that's not the only one. This often results in me losing work. Sometimes this happens when I have moved or renamed the file before saving--but again, not always. Please advise!

I was hoping Acrobat's new interface would make it easier to embed videos into PDFs, but so far it seems it does not. In my particular case I must attach hundreds of tiny videos to PDFs,  and as far as I can see, the latest interface requires a number of separate choices for each and every one just as the old version did. In my case these include Open in separate window, Specify the width and height of that window, and Specify the locatation of the poster file (each of which requires separate sub-steps). This gets tedious and very time-consuming when there are a great many to do. Despite my pleadings in this forum (all of which were 'upvoted'), it seems that all of these must still be specified separately for each video again and again with no way to establish them once and for all as defaults. Does anyone know a way around this problem? (Apart from simply linking them instead of embedding them, which requires users to download and keep track of the folders where the linked m

Hello all,Can somebody help me out.. this is in Excel and I have it all working correcty in excel.. but now I am trying tomake it work the same way using Adobe Acrobat,.. here is the details. Calculated Worked Hours: Total Hours Worked the that DayRegular Hours: Worked hours for that same day but it will stop at 8 hours then carry over to “OVERTIME”So for example, Ion Monday, I worked for 10 hours..Calculated Worked Hours = 10Regular Time: 8.00Overtime: 2.00 But I want to auto populate the Name Field by entering the “IN” & “OUT” and will also deduct the lunch ”OUT” & “IN”.. Here is the example of both files. Hope someone can halp me or share a file that I may use that works the same way.   

I am putting audio comments on a scanned pdf. When I play back the comment there is significant background hiss. I have changed the microphone volume, that does not remove the hiss. I have tried different input microphones (internal computer, and external Jabra), that does not remove the hiss. I have recorded the audio comment on two different laptops, and they have the same problem with background hiss.I checked and recorded a note on a ppt file, and there was no background hiss. So it is something inherent to Acrobat Pro DC. Anyone have any suggestions? Thanks,Bob

 After updating acrobat reader I receive the same message: "I constantly get asked for the password to my 'keychain account" I do not know what this even means, still less what a password might be. None of the other passwords I use on the computer are accepted."(see original post below) In this forum an Adobe employee had a suggestion to delete all Keychain entries - DO NOT DO IT!(It will take days to get back all your saved passwords - as the suggestion by the Adobe employee will delete ALL YOUR passwords, credentials, even your fingerprint from your account!!!) @Adobe, solve this problem, please, without asking users to delete all their keychain info!!! The orignal post was this: Keychain password accessjanec2070563May 08, 2018 I constantly get asked for the password to my 'keychain account" I do not know what this even means, still less what a password might be. None of the other passwords I use on the computer are accepted.I logged on to our Acrobat ac

Please tell me what to do?* There was an error opening this document. The file is damaged and could not be repaired. There was an error opening this document. This viewer cannot decrypt this document.

I have been trying to send a pdf by email. None of the options are working (send via Adobe Reader or by an Adobe  link, or as an attachment via attachment icon or by grabbing and dropping in body of email). In all cases, I get a Please Wait and the only troubleshooting option is download update, which is not relevant as I am working with the up-to-date version (and did restart computer after downloading that). Please advise. Thanks in advance, Tara

How to upload a link from Google Drive to Adobe Acrobat for page numbers?

I just find it annoying how Adobe has essentially cornered the digital document space, and despite this, provides a completely mediocre product (Acrobat) to paying consumers. I reiterate, PAYING CONSUMERS... Not only has Adobe put up a paywall to edit PDFs, but for those who pay monthly (for f sakes let us buy perpetual software, we do NOT want the updates, you would make MORE money), we have to navigate an asinine, computer-crashing product. I just wanted to black out some text - impossible. I wanted to add some text to the document for note-taking, well I had better save it as an image and re-save it again to edit it... Acrobat... A PDF reader... nay, THE pdf reader IS SO SLOW!!! YOU INVENTED THIS!!! Adobe Help, Adobe Community, do not reply to this post. Instead, use that time to escalate the idea that your products are incomprehensibly bad given the subscription revenue you generate. Members of the Adobe community, if you comment detailing how I have not outlined a specific or part

I am using the 7-day trial of Acrobat DC and tryiing to convert a PDF to Word or Excel.  When I try to convert to word, it seems to work until I try to open the Word file in Word. Then Word chokes on the file and says it can't open it. "Word experienced an error trying to open the file. Try these suggestions. Check the file permissions for the document or drive.Make sure there is sufficient free memory and disk space.Open the file with the Text Recovery converter. When I try ti convert it into Excel it works for a while then chokes, saying something like "Save As cannot create the file."  Is anyone able to get these conversion features to work?

"U" as single key accelerator in new Acrobat gives text underline not highlight. Has the key changed? What works for highlight now? tx

Hi All.We've had a long standing issue in our multi tenanted RDS environment with Adobe where some users have pro licences and others do not. When users sign in with their pro licence it upgrades acrobat reader to pro, meaning the non licenced users cannot use the product. I recently found that using Acropro.msi allows us to select "Suppress sign-in in Acrobat" which allows the non pro users to use pro to view their pdfs, and let's pro users sign in and get all the benefits. Welcome to the Wizard — Acrobat Customization Wizard for Windows (adobe.com I was going to implement this across our environment to save huge headaches but i wanted to check the legality of it first? Are we okay to do this? I don't want our customers/us getting slapped with loads of fines so thought I had better ask first! Thank you

Okay, long story short: I had an older Adobe account that was linked to some devices that do not exist anymore (broken and scrapped) and I have a new computer now. Today I bought a book with DRM protection, installed ADE on my comp and tried to authorize it with the old account. But could not be done with it because "it was already used elsewhere". Okay np, so I went to the Adobe portal to deactivate the devices from the account. Surprise - in the list there is nothing. I had this account linked to my ebook reader and old scrapped computer, yet nothing here. So obviously I cannot deactivate anything. To make it shorter, because I was already a bit annoyed and I wanted solution NOW, I closed the account, opened new one and linked it to both my new computer and my ebook reader, where I deactivated the old one before. The book is readable in the reader now. So now I should have two devices in the new account, right? Again: Nothing. The cra*py Adobe system does not show my activated d

Hello everyone,I'm looking for help with JavaScript to complete a fillable timesheet form I'm working on. My goal is to create a foolproof form for my staff to use, primarily on iPads, that eliminates transitory documents when submitting to payroll. The form was originally an Excel worksheet, but I converted it to a PDF to streamline the process and ensure consistency.Most of the form is complete, but I've hit a roadblock with scripting. Specifically, I need to make three fields in each row interact with each other so that selecting an option in one dropdown limits the choices in the others.The fields are labeled as follows for each row:Timecodes.0JobNumber.0ActivityCode.0There are 18 rows in total (labeled .0 to .17).For example, if a specific Timecode is selected in a row, I want only the relevant JobNumbers to be available for selection, and then only the appropriate ActivityCodes after that.Any guidance, examples, or resources to achieve this would be greatly appreciated! Thank you

I bought Acrobat Pro years ago and used it often until I tried to open it and got an Adobe message stating something along the lines of my Acrobat Pro was old and therefore Adobe would not let it be used. Then I discovered that all my Acrobat Pro program files had been deleted from my computer. I'm assuming Adobe did this because I certainly did not.I am unable to find any information about this hacking my computer because an application was old. Anyone here have any information they can share?Thank you.

I closley looked for the "optional" install of this bloatware to keep it from getting past.. but it did. It's NOT optional. anyone who says it is.. that's wrong.

Hi, all.I've a question for you as per subject.We have a customer which uses 2 balanced shared VDI in Azure, for 15 of its users (2 of them, except the above, have a dedicated VDI, with no problem).Among these 15 users, 4 of them need to use Acrobat Pro (the rest of them need to use Reader). Another user with this need is one of the ones with dedicated VDIWe bought 5 license of Acrobat Pro and, for the one with dedicated VDI, we had no problems: he accessed, system downloaded setup file that installed Creative Cloud and then it opened Acrobat (previously Readr) as Pro.So we tried the same with the first of the users with shared VDI: access, download of setup.exe and installation: in this case, since user isn't admin (differently from the 2 with dedicated VM), it asked for credentials we correctl y gave. Then it installed CC but, when it came to open Acrobat, it still was Reader, even with the user logged. We almost tired eveything (disconnect the user, reconnect, close completely the s

We are seeing random PDF's that intermittently have a delay upon opening. This sees to occur no matter where the PDF is saved, their size and is not specific to particular files, one can have a delay when opening one time, then be completely fine the next, there is also no pattern to the order in which the delay occurs.We have already disabled Protected View, App Containers and Enhanced Security with no success. 

Using the Save As PDF menu item, only half the page gets converted. Distiller does an even worse job, using Courier as the font. Microsoft Word's Save as PDF renders the page correctly but botches up some images on later pages. Has anyone seen this before? Original word doc attached with embedded fonts. 

Sometimes I'm offline and need Acrobat Pro to read and create PDF files. That seems no longer be possible. Is that true?

I am able to add and combine PDFs and Word files but when I add an Excel file and then try to combine it with other files, Acrobat simply closes.  No error message. Same thing happens when I try to convert only an Excel file alone.I have tried this with multiple Excel files, including ones that I was able to add/combine before.I have installed all updates.Adobe Acrobat Pro 2020 Version 20.005.30748.10748My operating system is Windows 11 Version 10.0.26100Excel 2013This problem only started happening in the last couple of months.What to do?

I have a fillable PDF with multiple pages, and I duplicated some of the pages to expand the document. However, the duplicated form fields are linked, so when I fill in one field, the same answer appears across all duplicated pages. Is there a way to duplicate pages but make the form fields independent without manually renaming each one? I’m working with a PDF that spans hundreds of pages, so I’m looking for the fastest and most efficient solution. Any tips or advice would be greatly appreciated! 

This is so unbelievably frustrating, and it seems to be an issue that has gone on for years and Adobe isn't doing anything about it. I'm trying to redact police reports and for example, if I redact one area on page 5, it will apply the redaction in the same spot on each following page. So now, I just have random redactions all over every page of my PDF. In looking at suggestions in this community and in other places, I've tried to remove the background (although, I always get an error that there is no background), I've converted the PDF to a word document, and then back to a PDF, i've flattened, sanitized, everything. The only thing that works is printing off the PDF and then scanning it back it. This is such a waste of time and resources. There has to be a solution, or surely, Adobe could fix this issue??  

Hello I have converted a document to a pdf using Micorsoft word 365. As is our common process my team takes the .PDF and opens it in Adobe Pro.  Here we tag the document. Recently,  we started to be unable to tag the bulk of the images and other items on the page as decorative/artifact.  They continue to show in the reading order and under tags.  Any idea on what might be causing this?