Questions

Thank you in advance for your assistance. I am evaluating 8.0 Professional on my pc (XP SP2 w/ 3.5GB of RAM and 2.5GHZ CPU). I want to see if the Professional can modify margins of pdf files that I get from various places but I am not finding anything in the documentation or via google. This should be an easy thing to do, like in MS Word you go to "Page Setup" and change the margins. I cannot find this functionality in Acrobat 8.0. Can someone please tell me how to modify the margins? The document in it's present configuration wastes paper and leaves alot of it blank when it could be printed on. Trying to be a conscientious worker by not wasting paper and Acrobat is not cooperating with me. Thanks, Erik

How do I make a form with a formula so that two numbers from other forms can be multiplied and then divided by the next number? For example, 40000*5%:105?

I worked on a document for two days, making plenty of changes and always saving to the same file. Everything was fine, and all the fonts were visible. However, when I saved the document this time, I received an error saying, 'Cannot extract the embedded font,' and the document was saved. The undo option is grayed out, and now one font in the document has disappeared, leaving only white squares in its place. I also noticed that one embedded font is now marked as 'unknown,' and I can’t change it. This font was used as a subtitle on 90 pages, so it's a disaster 😞

I have a tax form (a 1040) I downloaded from Turbotax then opened using DC and tried to copy and paste text out of it. But DC wanted to copy an entire page instead of a single line or word. So I went to Tools, selected OCR, scanned & saved the form.  But DC still wants to select most of a page instead of just the sections I want. What have I done wrong? To be clear, this is not a scanned form so there's no issue of it not being scanned properly.  Nor is the form one with fields that can be typed in. It's just a simple tax form that's been filled out. Thx

Adobe Acrobat crashes all the time whenever I open a pdf file. What can I do?

I want to create a supplemental downloadable, interactive multimedia PDF for my Kindle eBook.What's the best way to include features such as GIFs and audio? Is there a link or list of best practices? Is it possible to create a drag and drop puzzle? Plus, I would like the user to answer questions by inputting text into multiple (9) chapter pages, then for all of those answers to be automatically populated into a 2-page PDF form in the conclusion. I would like users to be able to use the free version of Acrobat to edit the PDF. Thanks 

I've been noticing a consistent issue when sending a PDF for review to different people who use their web browser to make notes on a PDF in the Adobe Document Cloud. The comment box appears in the upper right corner of the page, and the position is locked; it cannot be moved to another location. This is happening with different reviewers, and I'm guessing they're using different systems. None of them were familiar with using Acrobat to comment and review documents before this project. One of the project collaborators reviewing each document said that for the note in question, she thought she had highlighted a specific word before leaving a comment. However, when I opened the document, the note was in the upper right corner and there was no highlight. On a related note: It appears that highlighting vertical text causes the highlight to appear in a strange way. Please see screenshots with examples.  Thanks for looking into this issue.Erica 

I just realised that cancelling my anual plan will end up with an absolutely ridiculous fee about £100. Even though this was mentioned at subscripting but the exact fee was not included, making me feel like this is an deliberate trap. My original plan was to use this for my thesis for several month and there were not monthly plan available which is why I subscripted this plan thinking Ill just pay a little extra for cancellation...... At this point I just wonder if the plan will be automatically renewed after a year? Or do I need to cancel it myself? 

Hello! I have two PDF documents and the field names are exact. I would like to take information from the old document and merge it into the new template. Is there a way to accomplish this without cutting and pasting from the old document into the new one? Some of the fields are interactive, texboxes and dropdowns.  Thank you in advance for your help!

When trying to open 2 PDFs, and allowing them to be tabulated, dragging one tab off the main window, it crashes and gives the error in the event log: Faulting application name: Acrobat.exe, version: 24.4.20272.0, time stamp: 0x67350c07Faulting module name: Acrobat.dll, version: 24.4.20272.0, time stamp: 0x67350bffException code: 0xc0000005Fault offset: 0x00000000006a75e8Faulting process id: 0x6D54Faulting application start time: 0x1DB4A8B7B02EFA3Faulting application path: C:\Program Files\Adobe\Acrobat DC\Acrobat\Acrobat.exeFaulting module path: C:\Program Files\Adobe\Acrobat DC\Acrobat\Acrobat.dllReport Id: bf552702-33ae-4616-8ecd-c101021eb45fFaulting package full name:Faulting package-relative application ID: Is this part of a windows or Adobe update? How can I fix this?!

Hi, we are using Acrobat Pro on MacOS (Sonoma), we have a Business subscription, and all of the users can't use "Request e-Signatures" - Clicking the button does absolutely nothing, no errors, no dialog. Attempting to use it on acrobat.adobe.com does work, as far as we can tell, our subscription does support this offering. Attaching here a screenshot  from the MacOS app and Cloud app. Any ideas what we can do?

hello everyone, I have several fields in a PDF form with the following function:   if(event.value == "") { event.value = "Company Name"; event.target.display = display.noPrint; } else event.target.display = display.visible;  If the default value is not changed, then the text is not printed and that works as intended.  Now I want to make the fields a bit more user-friendly by removing the default text when clicking or tabbing, so that the user can enter their text directly without having to delete the default text beforehand. If they don't enter any new text or click on another field, the default text should appear again. Has anyone here had a similar case?  Many thanks in advance

Hi All, Acrobat pro extract pages when choosing “Extract pages as separate files” then hitting extract im now prompted with a "browse" option to choose file location when previously this would save itself in the same folder. How would i fix this? Thanks,

Curious if others experience this:  when exiting Acrobat and I have unsaved changes, Acrobat will prompt to save upon exiting as you would expect.  If I select "Don't Save", the "Save" button is highlighted instead (but the changes are *not* saved, as what should happen).  This freaked me out the first few times, but now I'm just amazed somehow this hasn't been fixed.  Do others see this?  Screen capture link:  https://streamable.com/vvrhu3   

Hi all, Would someone be so kind as to supply some code for displaying disappearing instructional text in a dropdown list?  I've found plenty of guidance for code that works with text fields, but nothing substantial for dropdown lists.  I'm not a coder, I'm a copy and paster 😀.   I tried adapting the text field examples to my drop down lists, but it negates any selections made from the list, so I'm assuming I need different code to accomplish this.  Thanks in advance!

Hello There,  I am looking for a way to access a shared drive on my Google Drive account in Adobe Acrobat. In Adobe Acrobat Pro DC "Home" menu, I clicked on "Add an Account", I clicked on "Add" Google Drive account. I then needed to sign in to my Google account and click "Allow", for Adobe Acrobat to connect with my Google Drive account.  It was added, but only my "Google Drive (My Drive)" and not the "Shared Drive".Why? And if possible, how to add a shared drive?

Hi! I am trying to change the underline color of this document under the fill in box (I want it to be blue like the text). I tried using Adobe Express but the formating of the entire document was affected. 

A have writtable templates that allow me to add as mush text as desired (there is not a text limit, it appears), but once saved the text area is not scrollable and does not show the entiretity of the text  entered. Help. 

The text is readable.The Highlight tool is turned ON (checked).The highlight tool will only underline text and open a comment.I have  Adobe CC Windows, and everything is up to date. UGGH adobe! Thank you in advance to all kind, sympathetic Adobe users who are also frustrated with the decline of user-friendliness in Adobe apps.

Hey everyone! I have recently made an interactive PDF that has a large amount of buttons and show/hide features, and one of the questions that the client has asked is if there is a way to prevent the 'selected button' box highlight from showing in the end. I think this must be a preference to one's own settings on their Acrobat, but I thought I would check here in case someone new? I don't even know what you would call that box other than button selection, so even searching for it is confusing to me. Here are some screenshots of what I am referring to. One shows the box around text (built into a button) and one shows the box around an icon serving as a button. I've also attached the Interactive PDF to the post in case you want to see it happen on your end. Thanks for any info you can offer! I'm always referring to the forums, so if the answer exists, I'm confident you all can help. 

Why am I getting a Flash Player notice to download the latest version when that has been phased out in 2020? I got the notice when trying to add Rich Content. See attached screenshot. 

Hi,I am looking for a person who creates forms in Adobe LiveCycle Designer.I am attaching a sample form.

Hi,ich erstelle ein PDF-Formular mit Adobe Acrobat DC. Lt. diversen Anleitungen im Internet soll es im Dialogfeld der Formularfeldeigenschaften für Textfelder acht Registerkarten (Allgemein, Erscheinungsbild, Position, Optionen, Aktionen, Format, Validierung und Berechnung) geben.Bei mir werden nur die ersten vier Registerkarten angezeigt.Wie komme ich zu allen Registerkarten? Ich bin für jeden Hinweis dankbar.Gruß, Thomas 

Hello! I'm having an issue where in "Prepare Form" when I make a signature or date field, upon saving, the fields bahave as text fields, where in the past they did not. Imaged below are some of the fields in question with sensitive information redactedIn other forms I've created, the singature form always has a red banner on the top upon saving, indicating that an E-signature can be placed there. Here's and exampleFor some reason, though, since the most recent update of acrobat, these new signature and date fields behave as text fields. Does anyone know how to fix? When looking into this issue, I found that it may be possible that I selected "This document requires signatures" which I stopped doing. I've also seen people state that when in the Prepare Form menu, to click "More" then "Revert to Acrobat Form" to convert it back to a regular acrobat form, but I can't find that option in the side menus: Any ideas? 

I believe there was an update recently and the option to change scale and ratio has disappeared from the tool options. Is there a new way or what happened?