Questions

Adobe Acrobat ne fonctionne plus : “Une erreur est survenue. Veuillez réessayer ultérieurement.” Je n’ai plus accès à mes accords, modèles de formulaires, signature électronique, ni à la connexion de mon compte.

I am no longer able to request signatures via the ‘new view’ in Adobe Acrobat, and the ‘old view’ is clunky and not user friendly. I pay $20 a month for this service and I’m not able to use it properly. Then, when I need support, there’s no phone number or help line, not even an email address listed for me to get some help with resolving the issue. A large part of my job is having clients sign documents, so I am happy to leave Adobe as they obviously could not care less about customer satisfaction. 

When one selects E-sign from the top menu in acrobat it provides options to file, sign and save a document. When the option to “save a certified copy” is selected Acrobat generates a copy of the document. However, that document does not get saved locally, it generates the document and provides a link to save it locally. Respectfully, WTF Adobe. I did not ask you to take possession of my personal documents. Now I am trying to figure out how to delete these documents from adobe servers, but they are not showing up in my files in cloud storage. I can see them as recent documents in acrobat and online at https://acrobat.adobe.com/link/home, but there is no option to delete them. Again, WTF. I think it’s time to start air-gapping my machines every time I need to open a personal document with an Adobe product.

Sometimes the ‘Find’ function in Acrobat works, and sometimes it doesn’t. I can search for a word that is clearly visible on a page, and Acrobat responds that no matches were found. If I carry out the same search by opening a PDF in any browser, the search works without fail. I have tried purging the search cache, as suggested elsewhere in these forums, but the issue remains. The ‘Find’ function is so unreliable that there is little point in using Acrobat when reviewing documents.

The Acrobat Pro uses landscape mode to print even tho my printer is in portrait mode..how can I change it to portrait? p

I regularly use Save as Other>Reduce PDF size for multi-page directories with lots of photos. I tried it today and Acrobat wants me to upgrade. I am a long-time Creative Cloud subscriber. I use Acrobat through CC -- Version 2026.001.21691.I don’t need 100 AI functions, just the simple compression that’s always been available in the standard package.Is this a mistake? Or is there another way to shrink the size of a bloated PDF?TIA.

HiI have a form where people can select one of 7 options which I currently use radio buttons.Now I want to change this so you can either choose option A, or select multiple options from B - FCan you help? 

With Windows 11 Update my Adobe was not creating documents. These are the things I have done- used the cleaner tool from adobe website,- deleted left over files, reset the network.- After reseting my computer 85 times I reinstalled Creative cloud, it gets half way and states it can't install adobe.- I have turned off firewall, and antivirus,- added the adobe site as a trusted site.- Checked to see if my computer was communication with the adobe servers,- made sure the permissions er active,- reset the background services,- re-registgered Adobe services (which three of those failed but I couldn't find how to fix them)- I also tried to install the previuous version and that didn'r install eitherI have searched this community and found all that I've done above

My layout has five rounded rectangles placed exactly in the position I need them to be. I need a bounding box so I can export as SVG file and import into Cricut. I need the box and positions of the shapes to be locked in. 

Two requests.Make a settings option to turn on or off the AI assistant window and make off the default. Make a settings option to turn on or off the Tools window and make off the default.I open reader 100% of the time to read documents, as do most users. I never use the tools and I do not want AI to summarize stuff for me. I want the unvarnished content and I want it to fill the screen and not have to deal with closing down the windows I never use.

buenos días, tenemos instalado en dos PCs el creative cloud. En el pc de sobremesa funciona correctamente, pero en el portatil la calidad para pasar de pdf a jpg es mucho menor y no nos aparecen las mismas condiciones para convertir. A que es esto debido?  me pueden ayudar a solucionarlo?. gracias!Adjunto 2 imágenes para que vean la diferencia entre uno y el otro

i need script that integrate quite impose & pitstop pro to one action.

I have a series of PDFs that I've been asked to modify.  Unfortunately, I don't have access to the original document, or I'd make a new PDF.Typically, these PDFs have several pages where two facing portrait pages have been rendered as a single landscape spread;  I need to split those spreads into separate portrait pages in the PDF.I'm using Acrobat X on Windows 7 x64.  Fortunately, the existing PDFs are fairly high resolution.My immediate thought is to take the pages I need to split into Photoshop, save them out as separate pages, and then construct a new PDF.Or ... is there a better way to do this?

I have a large number of pdf slideshows created by Adobe Lightroom, some old, some recent. They all started hanging in fullscreen slideshow mode after showing four images, regardless whether it’s an old file or recent one, and always after showing 4 images whether I start at the beginning or anywhere in the middle.I found this is related to full-screen transitions. If I set "Disable Full-Screen Transitions" and enable "Advance every" N seconds then the slideshow proceeds albeit without transitions. If I don’t disable transitions and even with “Default transition = No Transition” the slideshow hangs after exactly four images. At this point it looks like a regression failure in Acrobat.Details:Acrobat version: 26.1.21677 Windows 11 Event Viewer records AppHangXProcB1 for Acrobat.exe

I have purchased adobe Acrobat reader by mistake 2600RS. And cancel immediately. it was automatically debited from my phonepe, so please kindly refund. Kindly refund the full amount as soon as possible.

We have a user who signs a lot of receipts and other documents. They usually have their Signature and Initials saved so they can just click the Add Signature button and put their signature directly on receipts and approvals. However, every few documents, the signature completely disappears (seen in screenshot below) and gives the Add Signature prompt again.I have ensured the user has full access to the location of the signature image they upload and the folder where Adobe saves the user's signature. I have double-checked that we are clicking ‘Save Signature’ each time we re-upload the signature.  I have run the “Repair Installation” on Adobe Acrobat I have completely uninstalled and reinstalled both Adobe Acrobat and Adobe Creative Cloud I have checked Adobe Acrobat for updates (there are none - it is the most up-to-date version of the software) I have tried setting the language of the software to ‘same as system’ and back to ‘English’ I had the user sign out and back into the Adobe pr

Why is it not possible to freely rearrange tools and panels, control the spacing and layout of page thumbnails, or display page thumbnails as two-page spreads? These limitations make the current version of Acrobat Pro very frustrating and inefficient for professional PDF work. 

When using the screen reader NVDA, there is an option in the settings called Visual Highlight that adds a coloured outline around the current focus item, this is very useful to see where you are currently located in the PDF.  Unfortunately, lately there is an Acrobat bug where turning on Visual Highlight when using Acrobat to read a PDF results in Acrobat crashing.  Can this please be fixed in Acrobat?This seems to happen most often when moving by keyboard to a link, but may happen for other tagged items as well. I emailed the NVDA company who confirmed the issue is not with NVDA but with Acrobat.The Visual Highlight option is also very useful for QA and creating educational screenshots about using NVDA for accessible PDF testing, I would consider this a High Priority ticket!

After organising my PDFs and splitting the PDFs into multiple files, when I select all files and click download, the download error in the screenshot pops up. I have been able to do this all the time before this error started popping up last week so I’m unsure what has changed. I have to now manually download all the PDFs one by one. 

I’m using Adobe Acrobat Pro Continuous Release Version 2026.001.21691 (Enterprise) on Windows 11, and I’m running into an issue when trying to edit text.I select text on the page, then choose Edit Text from the popup menu. This opens the Edit Tools pane, but the pane only shows Modify Page, Add Content, and More.When I click Text under Add Content to display the Format Text options, the text I originally selected becomes deselected. The highlight disappears, and Acrobat no longer shows that the text is active or ready for editing.I also tried holding Ctrl to select the entire page and then clicking Edit Text, but the text still becomes deselected as soon as the Format Text category opens.I tested this on multiple PDF files (including files I created myself), and the exact same behavior occurs, so it doesn’t appear to be file‑specific.Is this normal behavior? Previously I had issues where the Tools pane wasn’t displaying correctly, so I’m trying to determine whether this is a software p

Hi Everyone, when opening a cloud document in the desktop app to edit the document, shared comments won't load. I've attached a screenshot. We've already tried:Upgrades from Windows 10 > Windows 11, driver updates, and the following suggestion found on the forum:In Acrobat, Click Edit > Preferences > General > Uncheck 'Show online storage when opening the file' > click OKClose and reopen AcrobatAcrobat has been reinstalled multiple times and is currently on the version 25.001.20577 but there have been updates since the issue began that have not fixed the issue.'Uninstalling using Revo Uninstaller to remove remaining files and reg keys and reinstalling. Windows is running version 24H2 Build 26100 Any other suggestions? We have this happening to 2 users. One it is a new issue within the last day, and the other has had the issue going on 3 months.

I’m using Adobe Acrobat Pro Continuous Release Version 2026.001.21691 (Enterprise) on Windows 11, and I’m running into an issue when trying to edit text.I select text on the page, then choose Edit Text from the popup menu. This opens the Edit Tools pane, but the pane only shows Modify Page, Add Content, and More.When I click Text under Add Content to display the Format Text options, the text I originally selected becomes deselected. The highlight disappears, and Acrobat no longer shows that the text is highlighted or ready for editing.I also tried holding Ctrl to select the entire page and then clicking Edit Text, but the text still becomes deselected as soon as the Format Text category opens.I tested this on multiple PDF files (including files I created myself), and the exact same behavior occurs, so it doesn’t appear to be file‑specific.Is this normal behavior? Previously I had issues where the Tools pane wasn’t displaying correctly, so I’m trying to determine whether this is a softw

ADA complaince has been extned undtil May 2027, but we want to clean up all our pdfs.  The accessibility checker is giving me many of these. It is time-consuming to do each one. Is there a way to find all the figure tags and delete them with one kesytroke?Not sure if deleting that tag is good for someone with ADA, so please advise if there is something else I should be doing, that is reasonable.   

I’ve PDF’d an accessible front cover design from InDesign but when checking the accessibility checker in Acrobat it flags items that aren’t in the PDF.The PDF has a cover image, heading, logo and two coloured boxes.But the accessibility checker flags:Tagged content Tab order Alt text for figures, nester alt text, associated with content, hides annotation, other elements Table issues including rows, TH and TD, headers and regularity Lists for list items and Lbl and Lbody Headings, appropriate nestingI’m not sure if this is an Acrobat or InDesign issue - opening older Acrobat files seems to be okay.

User affected current issue - sign panel disappear - so removed and installed program again. although the user has assigned standard license, the license shows blank and overall functions looks like adobe reader on the desktop app. When I checked his account on adobe site, it seems the license assigned correctly. rebooted desktop, login and out tried but still same. anything I could try more?