Questions

Is there a way to remove the brightly colored AI assistant button? I've already disabled all the AI settings in prefrences. The button is visually distracting when reviewing documents and I'd like a way to hide if from the tool bar. I saw previous posts suggest switching to the the older view of Acrobat, which I've done for now, but I was wondering if there's a way to disable and hide the button in the newer view? 

I have an end user who is using Acrobat Pro and they have tabs when they open up multiple PDF files along the top of the application.They have multiple screens so they will sometimes drag one tab over into a second screen to get two windows of Adobe running so they can look at both PDFs at the same time. Easy and simple so far. The issue is that they cannot drag an open PDF in a Tab back into another instance of the application. They are expecting the behavior similar to something like Google Chrome where you can have multiple windows open and then drag tabs over to recombine your windows. Is there some setting somewhere that I am missing or some feature that I need to make sure is turned on? They state that they have Adobe at home and they are getting the expected behavior, but on the work PC they are not. Any assistance would be greatly appreciated.

Dears,Few users of my Org have Acrobat Pro installed; they are asked everyday to log-in.My org as the SSO enabled for all company users, including the ones with Acrobat Pro installed. ThanksStefano

Bonjour,Depuis quelques jours, à chaque fois que j'essaie de signer un pdf, le programme se ferme... Est-ce que quelqu'un peut m'aider ? J'utilise Windows 11 sur PC et tout fonctionnait très bien jusqu'à quelques jours en arrière. J'ai désinstallé Adobe Acrobat, réinstallé et rien n'a changé. Merci d'avance. Geneviève 

I had an issue with the backgrounds of my images (.png) as yellow, particularly around transparent or white areas. This had never happened until last week. I ran through some troubleshooting and i could either have the entire background of the pdf be yellow, or only the whites of the images be yellow. There was no other way to fix it within the application.  So, someone suggests in one of these forum posts to uninstall it. Okay, so i uninstall it. That's fine. Then i try to reinstall it. Error 136. Retry. Error 136. Retry. Error 136. Now, the official text of Error 136 essentially says unable to install program. Why? Don't know. I doubt Adobe knows either. https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html?trackingid=CZY71YK2&product-version=6.7.0.278&mv=product&mv2=accc#error136 So i try their troubleshoot of just installing from their download. Error 1406, Could not write value to key. Given we pay for this in an extortio

Since a recent update (at the end of last January or at the beginning of February), the color box shown to change the color of a highlight or a sticky note has become much too small on my screen.I use a high resolution screen (3840 x 2160 pixels) and this problem looks like an object which doesn't resize itself for such a screen any more.The attached screenshot shows that the "sticky note properties" window is correctly sized on my screen, but not the color box which appears when clicking on "color"  

I can do a mail merge and send emails with a PDF attachment. I need the PDF to be password protected.I tried going to the Acrobat tab>Crate Adobe PDF group>Preferences, then clicked on the security tab. I password protected. However, when I send the email with attachment, the file is not password protected. I can still edit it.Please help

Hello guys,I have a serious and urgent issue and I hope this expert community could help me out in finding a solution for it.I have a magento CMS ecommerce based group buying deals website based in UAE and my developers have coded it in a way to send out PDF coupon vouchers in Arabic language to customers who bought the deal.The problem is that the characters inside the PDF look very akward! They are disjointed and not connected together and they are displayed in a reversed order which can only be readable from left to right. So in other words the coupon vouchers in Arabic look extremely messy!I have no idea what I need to do in order for me to fix this, do I need to work on the unicode? Is there a specific Arabic font I can use to resolve this?Any help would be extremely appreciated guys!Thank youZiad

Hola. Necesito subir un documento que pesa más de lo permitido. El problema es que al comprimirlo pierdo la firma digital. Como puedo hacer para que la firma continúe siendo valida al comprimir? Gracias 

Purchased a laptop from Dell. Returned it and got the replacement yesterday. However, the first laptop had Adobe Acrobat Pro 2000 installed. I already had it installed on another pc at the house. Now I need to deactivate the first laptop from Dell. However, I no longer have that laptop so am unable to deacivate it. Adobe suggested I post to the community. Can anyone help???

Gostaria de saber como faço para cancelar o Plano do Adobe Acrobat?

Adobe Acrobat Security - I need to put security on a PDF so it can only be viewed - can you help? Also security to not screen shot, etc. Can you help me figure out how to do this. No printNo copy I can find some settings but not all Thanks 

Good day to everyone! I'm hoping someone can help me with a script so the result doesn't round up or down.  The issue is I am not using any decimal spaces so the result is rounding up.  Here is my example:   field l6 = 101field l9 = 200field l10 = l6-l9 (this should give a result of (99) but it is rounding up to 100.  I suspect that field l6 is where the issue might be because the result of 101 (which is field M2 * .02). Any ideas on script that might resolve this issue would be much appreciated. 

Can I use an Adobe product to redact echocardiograms?

How do I change my plan from Acrobat PDF Pack to Acrobat Pro? The fee is the same.

Hi, I am using Acrobat Pro DC and have created a form where you can enter First Name (Name1), Last Name (NName1) and Birthday (B1)To sort the list alphabetically (without birthday) I am using following code...// Get the field values, as stringsvar s1 = getField("Name1").valueAsString;var l1 = getField("NName1").valueAsString;var s2 = getField("Name2").valueAsString;var l2 = getField("NName2").valueAsString;var s3 = getField("Name3").valueAsString;var l3 = getField("NName3").valueAsString;// Combine values, separated by a spaceevent.target.value = s1 + " " + l1 + ",\n" + s2 + " " + l2 + ",\n" + s3 + " " + l3;if(event.value!=""){  var names = event.value.split("\r");names = names.sort(function(a,b){if(a<b)return -1; if(a>b)return 1; return0});event.value=names.join("\r"); However, I would now like to incorparate the birthday and ideally put the list in order of the birthday from youngest to oldest or oldest to youngest. What would I need to change in my jav

I have a BMI (body mass index) field that get calculated when the user enters the weight and height,:weight / ((height/100)*(height/100)); But sometime we would like to just enter the BMI manually because we don't know their weight and height.There is another layer of difficulty because the BMI is broken down into BMIwhole and BMIdecimal. I put the following code on blur in the kg field::var weight = this.getField("kg").value; var height = this.getField("cm").value; if (this.getField("BMIwhole").value == "") { if(weight != "" && height != ""){ calcul = weight / ((height/100)*(height/100)); calculDecimal = calcul; partieEntiere = Math.floor(calcul); if(partieEntiere<=0) {partieEntiere="";} this.getField("BMIwhole").value = partieEntiere; this.getField("BMIdec").value = Math.round(10*(calculDecimal-partieEntiere)); {if (this.getField("BMIdec").value == "10") { this.getField("BMIwhole").value = partieEntiere+1; this.getField("BMIdec").value = "0" }} }} els

That option is not on the Units & Guides screen in my version. 

I have a bunch of HR docs that I need to send for e-signatures. How can I auto populate the date and signature fields so I don't ahve to grab and drag over to each space when requesting an e-signature? Thank you

Hi, I have an Adobe Premium account, but it won’t let me edit text. It says I need to buy the Pro version. I’m already paying for the Premium plan today.

Hello everybody I've reviewed the forums and have also been in touch with Adobe Support on this directly. But no solution as of yet. Would be grateful for any guidance. I've just purchased Acrobat DC because I wanted to be able to edit PDFs. The file that I am trying edit is using the font:  "Officina Sans ITC Book". However when I try to edit text in the file, it automatically defaults to a different font (Minion Pro) and a message pops up"The original font Officina Sans ITC Book is not available or can't be used in editing. Adobe Acrobat DC is using the font Minion Pro in its place."To resolve this, I purchased the "Officina Sans ITC Book" font package and downloaded it to my computer. It's working fine when I try to use it in Word. However, I still can't use it in Acrobat. In the Adobe Distiller settings, the font is listed there as "always embed" under the "font settings".Does anybody have any ideas? My company always use this font, so I need to find a way around this. Thanks

I'm a grad student and would love be able to use shortcuts to simply highlight PDFs and annotate them in the comments sidebar. My "single-key accelorators" option is turned on, however when I ue the cursor to highlight text and press "u" the text is struck through, ALWAYS, and never highlighted. Shift + u performs identically—it doesn't cycle through annotation options, it ONLY strikes throught text. If I press "u" and attempt to highlight, the automatic response of the program is "insert text." Can somebody PLEASE help my configure the program to simply... highlight? This is the bane of my reading existence and I know other users have encountered this issue, too, without resolution.  Many, many thanks.

Hi guys,Everytime I try to install the Acobradt the message "Installation Failed" appears with error 136 and when I click retry, the same error repeats.  

I've made a PDF, just by exporting as a PDF from Microsoft Word. Now I want to be able to view it on my mobile or iPad without having to scroll across/zoom in etc. It also contains images. How do I make it mobile friendly? I've done a few Google searches but most have told me to use the Action Wizard which doesn't seem to have done anything. Any help is much appreciated!

This is what I'm trying to accomplish: - CHOOSE ABC DEALERSHIP FROM DROP-DOWN LIST TO POPULATE TEXTBOXA- TEXTBOXA HAS CALCULATION SCRIPT: var TETXBOXA =this.getField("DEALERSHIP").value;event.value=TETXBOXA; ^^ this portion works great. Here is where I need assistance: I NEED TEXTBOXB TO BE THE ADDRESS OF WHATEVER DEALERSHIP TEXTBOXA IS.