RoboHelp

i have a mockup in which there are 2 smartlayers .i have 2 folders i need a script in which 1 smart layer should be replaced with photos in one folder and another smart layer from second folder and save that as jpeg  is there any scripts for that 

Hi Folks, I'm a lone tech writer at my company. We are now hiring two other writers. Our setup is very simple. We'e all on Windows 10 and use the latest version of RH 2019. I want to setup a source control system to manage the files. Note, we have no budget to get new software/hardware etc, so will probably have to use open source, eg Git. What software would you recommend?Also, anything we should avoid? Thanks.

I read here about using Conditional Tags from publishing, and have set that up. But here is my issue - I publish content to a test site first for review. After review, I publish to a production site.  The new content I'm building covers several subjects, all with different areas. I'm working on several at a time. I *can* tag them all, but it will be a drag when I publish to test to untag them, then retag.   Is there any way to tag my Books in the TOC? I haven't found a way yet, but that would be much simpler. Is there a better way to handle this? I *could* have two different Projects, but then would have to copy over data and add the screenshots, which would also be a lot of work. Very open to any of your suggestions. Thank you, stay healthy! Anahid

I am trying to allign some text within my project, but the option within the 'Properties Panel' isn't showing. When I go through all of the different headings in the panel, no font or text options are available to me. I have tried highlighting my text and also selecting before or after the text on the same line and still no luck. I am using a .css file on my topics and nothing appeared when I created a blank topic with no stylesheet attached to it either.Thanks in advance for the help.

Using RH 2019. Trying to connect RH to SP OK. when I create a connection profile to the root address of our intranet, RH lets me login in and make the connection.https://broadridge.sharepoint.com/sites/TechnicalDocumentation/SitePages/Home.aspx However, I need to connect to our tech docs folders is at: https://broadridge.sharepoint.com/sites/TechnicalDocumentation/Shared%20Documents/Forms/AllItems.aspx?viewid=12ebf928%2Da4b5%2D4060%2D932c%2D8ee545fe5417&id=%2Fsites%2FTechnicalDocumentation%2FShared%20Documents%2FTEST When I do this, an error appears saying it could not find the site and check for permissions. I'm the SP admin so have full control.  Anyone know why this is happening and how to get around it? 

Notes on my experience with the "Indexing Reference" error, and how it was ultimately resolved. Been using RH since pre-Macromedia; managed multiple upgrades over the years/versions.Been using RH 2019 for approximately 1 year for 2 projects created in that version.Kept up with updates; currently running RH 2019.0.14 NewInstalled RH 2020, but holding off on upgrading/using to see what issues/bugs might be present.Also maintaining/actively developing 13 legacy projects in RH 2017.Started the upgrade for those legacy projects to RH 2019 (with the assumption we'll be going to RH 2020 once I've confirmed it's stable/supportable for OUR needs).Part of my upgrade process/test involves test-generating/compiling Responsive HTML 5 output (our main/primary output type).12 of the 13  projects passed all my tests - successful upgrade and compile.1 of the 13 projects successfully upgraded, but did not compile. Got stuck on the dreaded "Indexing Reference" process/error.Looked at every

Hello all of you! Just finished a major project in RH2019 classic based on merged MS webhelp chm's . Didn't migrate to RH2019 because I had errors and quirky parts (opening daughterwindows and things like that, sorry it's a while ago). I've chosen for safety, had lost a lot of time trying to upgrade. Pressure is off now, and I should start looking in upgrading to the most recent version of RH.I'm having several questions.Can I install the latest version of RH and start doing some tests, without loosing the possibility to continue working in RH2019 classic? I don't want to 'test' this, as it could be a irreversible choice. Knowing I had troubles with RH2019 'modern' gui and my setup of merged project, which would be the right path to follow for a test? best regards Olivier

Two of us share 20 child projects and had been working in RH 2019 Classic Version. We upgraded each project to RH2019 and now the search option is confined to the current project after it was generated. Is there a way to get the search capability back for the entire project?

Is there any way to insert Javascript and HTML forms into my Robohelp project?   My requirement is to create a login form which then accessess an authentication server.

Hi all, I am using RH2020.1.54 and have the following question: when I generate a PDF output, elements such as tables and images are resized to fit onto the pages. When I generate a Word output, this does not happen. Thus, my tables and large images are exceeding the page. Are there any settings / definitions to be made so that the Word output works similar to the PDF output in this regard? I'm not very good with CSS and the like, but I wondered if I maybe have to tell my tables some maximum width for Word output only or something. But, why is it working for PDF, but not for Word? Any ideas, anyone? Best regardsKarin

Hi all,I am using RH2020.1.54.The quality of my images is suffering greatly when I make an PDF output. The quality was not completely good with 2019 new UI, but it was way better than it is now.I am using the following settings: image format is png, image is scaled to 96 ppi. The size in RH is not set to any fixed manual value, but automatical.PDF output is using the "default" resolution, which should also be 96 ppi.This is how my image looks in original and also in HTML5 output:This is how the image looks in the PDF output set to 100%So, it is definitely being resized. Can anyone tell me which settings I have to make to get clean images in my PDF output? Thanks in advance!Karin

This seems to have been a problem with a numnber of releases of RH, but does anyone have a workaround—other that going under the hood—for hiding the index button in generated output. I have deselected Include index in the preset and, whatever skin I choose, the index button still appears.

Hi again. Today, all I added to a RH project was a masterpage with breadcrumbs. I don't know if this is related, but all of a sudden one of my heading styles—once bold and red—is not displaying as it was before. What is strange is that when I look at a topic with this style in it in Author view and Preview, the heading style renders correctly (bold and red). When I look at the Source view, the right class is being applied. And when I look at the style in the CSS—Heading3NonTOC—it is bold, 13 pt and red (#DE350B): So the CSS is being applied correctly in RH. But when I generate HTML 5, the heading is rendered 12 pt normal and black. Adding to the strangemess, when I interrodate the generated HTML, the heading that is 12 pt normal and black is styled with the CSS class that says it should be bold and red:<p class="Heading3NonTOC">Expanding and collapsing elements</p>I'm thoroughly lost! Any ideas? 

Hi,I recently upgraded a project from RoboHelp 2019 Classic to RoboHelp 2020 (v2020.1.54). I have a topic called Appendix B that displays when I output to HTML, but does not appear when I output to Word/PDF. I duplicated the Online TOC and switch the duplicate TOC to a Book TOC format so that I could add a "front matter" Table of Contents in the Word/PDF. Appendix B is in the new Book TOC, hide in output is not selected, and for some reason when I output a document, Appendix B does not appear there. It skips right from Appendix A to Appendix C. Any ideas why this might be happening? The only way Appendix B is different is that it has several lengthy tables on it, but that shouldn't make the page disappear entirely. 

Sometimes when I open a project that was created in RH 2019 in RH 2020, and when I get the error message to say upgrade, and I upgrade. And I am able to generate ouput successfully (at least I get a message to say output is generated) and then I find that no output has been generated and when I close the project and open it again in RH 2020 I get the same message to say that I have to upgrade my project again. Its like the upgrade hasnt taken place properly. Has anyone else had this?

Hi, Everyone. In RH 2019 (new UI), is it possible to specify the behavior of hyperlinks? What I would prefer is the hyperlink to open in a new tab. Currently, hyperlinks open in the same tab. And I have to use the back button to return to my help document. This dynamic has two drawbacks:  My end user might mistakenly close the tab when done visiting the hyper-linked external site.When I use the back button to return to the help, it takes me back to the help, but with all drop-down text collapsed, even if they were all open before, and I lose my place on the page. Thank you!

In the merged output, each set of release notes is a child project.In this screenshot, you can see that you can navigate to a second level TOC entry in the merged output and the table of contents still displays:In the screenshot below, going to the same second level TOC entry for anther child project and the table of contents does not display. This is happening for several projects and I cant work out what is different between the projects that are working and the projects that arent working. I tried creating a new project from scratch with one of the problem projects and got the same issue. Here are the steps I performed:In RH 2020, File > New projectCreated new topicsCopied the content from each of the old topics in the old RH project to notepad ++ and then copied the content from notepad ++ to the new topics and reformatted the content in the new topics. Copied the css file from the old project to the new project. In the new project, added a studio skin and generat

Hi,Trying to recreate a project since I do not have the source file with me. In this project, we use a special font called Roboto. How does one get this font? Do we need the help of IT team to install this with the RoboHelp software. I do not know what was done earlier, I had simply inherited the file with this font already available in the Styles pane whenever I would launch RoboHelp on my desktop. Currently, I am using a laptop with RoboHelp 11 installed.

I have installed the 2020 trial but when I start it, all it says is that an error occurred

I want to create merged output from a number of different projects. The thing is I have different TOCs in the same project. Can I specify different TOCs from the same child project in the merged output?  In other words:Parent project Child project  TOC 1  TOC 2Can I do need to have one TOC per child project?  

Hello, I have installed RoboHelp 15 but when I click on "Start free trial", I always get the message "An error occurred". I cannot get past this screen. I have installed RoboHelp on three different machines already and the problem is the same. I installed first with admin privileges. The second time I asked the system administrator to install from his admin account. He tried installing it in a location other than the default as well (to check if the problem is that RoboHelp cannot write to the Program Files folder or something similar). It is always the same issue. Thanks in advance for your help.

I have published a responsive HTM project with various topics assigned map numbers. I was under the impression that I could check context-sensitivty by entering, in a browser's address line:/index.htm?rhmapno=x where x is a map number in the map file.However, all that occurs is that the help displays with the specified first topic, not the topic with the specified map number. Clearly this newbie is doing something wrong. Can anyone please help?

I just upgraded to RH2020 from RH2017, so things are very different.Where do you store your image folder in RH2020?Do you add them to assets?Where do you store the documents that you link to?Do you add them to assets?When I put an image folder where I thought it should go, they did not appear in the output because RH couldn't find them.Thanks

Hi All I'm a new user to RH I have .hlp files that MicroSoft no longer support in Windows 10 and Server2012 R2. I've been in contact with Adobe online help etc but being new to this process I'm dumb as a bag of hammers as my engineering friends would say.I need to convert several said files to a format that is compatiable with Windows 10 and Server2012 R2, firstly as stand alone files opened by a user and searched on for help topics.Once this is achieved then the application they belong too will hopefully have a code change so the new format of file opens directly to the help files from the application. as it did with the .hlp filesI have been advised to do the following by Adobe help online to convert the old files.I have been able to.Open the files in RH 2019 Classic, save them as a project, Open in RH 2019 and upgrade the RH Classic fileOpen RH 2020 and Publish to  I thought Responsive HTML5.I have published a smaller sized file but it has chapters removed o

I have a project that was created using RoboHelp 11. It is a very big project, about 2GB in file size. It has 4+ years of textual content (more than 500+ topics), SWF files (video simulations), PDFs, and a lot of PNGs alongwith other RoboHelp file types. There are also several customisations done on the look and feel of the WebHelp. When I tried to convert the entire project, RoboHelp 2017 simply became non-responsive and closed down on its own. I have tried converting the project to 2017 several times but the outcome is always the same. I am trying to upgrade this project because I have inherited other projects created using 2017 and I need to maintain all of them. Hence, I can only have one software version installed on my system.Can anybody share with me the best ways to convert or upgrade a project of this size with myriad of elements?