RoboHelp

RH 2022.4.179 Do I just make manual edits to the files in the Foregeign Language Folder that was set up when I created the Translation Profile and RH tracks it all? If I make changes does RH show that the files are out of synch when I go back and review the Translation profile? Just trying to wrap my head around the process ...  Thanks again for any and all help.

RH 2022.4.179 Hi All,Is it possibe to play around with tiles of the Home Page, frameless Studio,  to do any of the following:totally remove the  tile image (the larger image above the name of the Topic), so the text of the Topic is just displayedPut an image behind the tile title (name of Topic)I'm thinking of a solid arrow or any other solid imageand remove the larger tile imageJust use a different image for each tile, the image has the name of the TopicI'd have to delete the generation of the Topic nameThanks in advance!

I am trying to add a snippet in a dropdown text (in a table) so that when I click the dropdown text, it shows the snippet's text (another table) in the next row. I am able to do so by adding the dropdown div to the next row. Problem is that this remains intact unless I am in the Preview mode. As soon as I change the mode, the div tag automatically moves back to the previous row.

Upgraded projects from RH2019 to 2022. Outside of formatting corrections, Trademark symbols are not displaying correctly in output nor is header background set in topic layout displaying. The TM symbol displays properly inside the project, as does the background of the header. When outputting to a MSoft Html help file (chm), neither of these are displaying properly.

Hi, Do we have any option to share the pages created in Robo Help 2022?(Other than review option)

Hi, We use CookieYes for the cookie consent agreement for our web site (generated with RH 2022.4179). But it seems that there is a conflict between CookieYes and the mobile version of the website. The window of CookieYes can't be closed.Is someone had the same issue? Thanks for any help! 🙂 Armelle 

We are unable to import the existing mappings, which have worked for years, during the update/import so that they work. It is to despair. Here is the description:Now we want to import the Framemaker books (old projects) into Robohelp 2022 and the context sensitivity (predefined numbers, TopicAlias tags) should also be transferred.So far we have worked with map files in this format: file.h syntax #define <Topic> <Number>This worked for Framemaker books with TopicAlias tags and all outputs of Robohelp Classic. The map file was imported into Robohelp Classic as a baggage file and then an ali file was created from it (as far as I understand it)I do have a working link after the import. (this works without a map file, only via the TopicAlias markers in Framemaker)The import of the map file .h as an assignment file looks good at first: the numbers are correctly assigned to the topics, but the links have disappeared.(Same result with migration of Robohelp Classic project.There is

Hi:Has anyone had this issue and/or knows how to fix it.  First time using the link, it works correctly. After navigating to other pages and then returning to the Welcome page and using the same link again, it takes you to the wrong target. Appears to be a glitch. Thanks, Angela

I went back into a project today to add a topic. I had added one previously, but today the new topic isn't appearing in Contens or Table Of Contents. I followed the procedures in Kevin Siegel's book and even looked on your website, Peter, but I seem to be missing something.If it means anything, I'm using Frameless/Studio.

Hi,  Do we have the option to add notes in the pages in RoboHelp 2022 as in RoboHelp 2017?Can anyone help?

Hi!We are translating RoboHelp files with the CAT tool Across and are experiencing issues - we are in contact with Across, but I'd thought I'd ask here if anyone else is using Across. I'd love some exchange experiences and maybe talk about workarounds.

Hi, We upgraded files from RoboHelp 2017 to Robo Help 2022 and deployed them to environments.However, when we  tried accessing the Robo Help file of a particular page, it gets navigate to landing page of the RoboHelp 2022, instead of the descriptions of that page.Can we access the specifications of the specific page from that page itself?   

Hi everyone,I'm here again, I would like to understand the behaviour of the collaborate Functionality using sharepoint.I have a RH 2022.5.28 Version and I have created a connection between my RH project and a folder in my sharepoint.Let me explain my request: let's say I want to edit a shared project in sharepoint, but first I want to find out if others have made changes, How do I find them? Is there perhaps a way similar to the track changes of word? Could you help me?Thanks in advance! 

We use Adobe RoboHelp 2020, and I recently updated and redeployed the Helpfile (.chm), including changes to the ToC, various content page changes, and an update to the MAP IDs for context sensitive help. The new file content and context sensitive mapping works correctly, the ToC reflects the new pages etc, however, when a user opens a help file page either via a context sensitive link, or via the Index or Search tabs in the help file left hand pane, the ToC context does not update to match the page in context. In other words, when I open a page and the content appears in the main window, the Contents tab on the left panel does not open the folder that the page is located in and highlight the page. This has worked every time up until now.  Any ideas?Thank you so much! 

Hi, Some of our application pages are not required to be appeared in ToC , but they must be available in Contents.However, while generating the files the pages that are available only in ToC are generating. The files in the Contents which are not in ToC are not vavailable in Output. This issue we have faced while we have upgraded the RoboHelp 2017 to 2022. so, what can we do to avail the aforementined pages in the Output? Thanks,Amrutha V. Nair 

Hi,My general workflow for the last few years has been to import my Word docs into RH 2019 and then upgrade the project in RH 2022 and create my outputs (I do this because RH 2022 doesn't support import of word's TOC, which is ridiculous, but that's another story). I recently changed computers, and now when I use that same workflow and try outputting a CHM in either 2019 or 2022, the links do not work. Any suggestions for what could be causing this problem or possible workarounds? The links work fine from within RH as well as when outputting to webhelp or frameless formats. TIA for any help.

Customers expect information at every point of contact, including on-demand chat, FAQs, and responses from voice-based systems like Alexa and Siri. Join us for this webinar and learn how RoboHelp makes it easy to leverage your existing content for use with these systems by taking advantage of AI to deliver answers using systems like Google Dialogflow.   RoboHelp Essentials: Microcontent & chatbot Take advantage of AI and machine learning to create chatbots and frequently asked questions in RoboHelp Tuesday, November 26, 2024 | 9:00 am - 10:00 am PT   Key takeaways:  Easily repurpose existing content for use with chatbots Connect your content to servers that help interpret questions and properly deliver results with natural language responses Set up a chatbot icon on your website to call up the chatbot system   Register for free Can't attend live? Register to get the on-demand recording.  

All of my topics have this icon all of the sudden. What does it mean?  

I have this problem where I cannot import the translated files from my translation vendor back into the project.I dont know if this is important but they did not give me a mapper file back in the translation so I just put the original mapper file (that I sent them) in the translated folder. Could that be the problem?Is there something I am missing? It would be very nice if someone could help me here. 

Hi All, I’m working with a tool that has trouble with fragment identifiers (#) in URLs and JavaScript-rendered content. Could you advise if it’s possible to export my RoboHelp project as static HTML files, ensuring each topic has its own unique static URL rather than relying on fragment identifiers? This would help my AI chatbot properly train on the full content. Thanks in advance,RC

Hi,We tried to upgrade one project from Robo Help 2017 to Robo Help 2022, but the 'frameless' option is not availble.Is that option available on upgrading projects to Robo Help 2022?  Could you please advise on this issue? Thank you,Amrutha V Nair

We are seeking an experienced RoboHelp Trainer/Consultant to assist with:Translation management, including machine translation setup with glossaries (if possible).Advanced usage, including the collaboration features.  We are located in Belgium. Thank you. Regards,

Using RH 2022.3.93When I generate a PDF from RH, there's no Index within the Table of Contents.I would like this to show up in the TOC:Chapter 1. IntroductionChapter 2. CustomizationChapter 3. UsingIndexIndex does show up in the manual, but just not within the Table of Contents.How do I get it to show up?  

Certain words that are marked as Code style in other text, keep changing size in my Headers. Its driving me crazy. I go back and clear formatting/clear inline formatting for that word, but it always returns to the smaller font.  And it not just the word rmp. this is happening with a lot of words/code. Can anyone help? 

I used build our help with a Responsive HTML preset that used the Azure Blue template for the layout. I recently changed to a frameless preset that uses the Top Navigation template for the layout. Since I've made the change, there have been issues when the help is deployed. The intro page will not display the top navigation. After about a half-hour, the page will refresh and the navigation will display. We've trying putting code into the pages to force them to refresh, but it doesn't work. The issue seems to be with the skin template.  These are the errors we're seeing in the console. topicpage.js:1 Uncaught TypeError: Cannot read properties of undefined (reading 'split')at e.value (topicpage.js:1:68122)at e.value (topicpage.js:1:67497)at topicpage.js:1:67096at e.exports (topicpage.js:51:38605)at e.exports [as map] (topicpage.js:51:115139)at e.value (topicpage.js:1:67068)at usersettings.js:33:9at usersettings.js:62:3 intro.htm:1 Refused to apply style from