RoboHelp

2022.4.179 Where do the MapIDs reside in a pupblished project?I know I can export the MapIDs file and hand the .ali file to developers. They should know what to do with the information stored in the .ali file?When I publish the project, I cannot see the .ali file? Is there supposed to be one when the project is published? Where does the MapID info reside?I'd like to be able to explain this to the developers in a meeting, but can only explain "my side" of the process.Thanks again in advance for all info you can provide.P.S  By now it should be pretty obvious I know next to nothing about coding 😉 

Are these bookmarks created uniquely across topics, or are they unique across the entire Robohelp project folder?

In RH2022, is there a way to remove the underscores and the .pdf extension from a PDF file once it is in the Content/ToC, e.g., FCOI_Request_User_Guide.pdf to FCOI Request User Guide ...and, as always, thanks so much for all the help you folks have given me! Lon

Hi... Has anyone encountered this issue and/or knows how to fix it? When I refresh the MS Edge browser while in the Contents tab / Index tab in WebHelp output after performing search in the Search tab and then moving the other tab, the sidebar redisplays the Search tab and search results instead. Thanks!

2022.4.179 I duplicated project by copying the entire folder contents. When I opened up the new one the Output Presets and templates were missing. So I went back to the original, selected the output preset and selected view in folder, but couldn't find it.What file do I have to either copy or import to get the exact same settings in the duplicate?Thanks in advance.

Hi, I am trying to link PDF files from one child project to another, i.e. Child 1 contains the link, Child 2 contains the PDF. When I create the link in Child 1, a copy of the PDF is created in assets >docs. This is making my project too large.Also when I later make changes to the PDF in Child 2, they do not transfer into the link in Child 1, as the link in Child 1 is actually linking to the PDF it previously created in assets >docs. Is there any way to link to the PDF directly in the Child 2 project, so I don't have to redo the hyperlink each time there are changes to the document? I hope this makes sense!  

2022.4.179 I'm new to Topic Layouts. But before I set one up I noticed that there were three discrete areas surrounded by blue dotted lines:headerbodyfooterI set one up but I can't figure out why the body area is only around the first Heading 1 and a bit of following text. Shouldn't it be around the entire body of the topic and end just above the footer area? Take care 

2022.4.179 How do I control Tile images?I want this simple image, green chevrons, to be turned into a thumbnail for the Home Page tiles. However, when I view the page all I get is a green box: I'm controlling my tiles from the TOC and under My Frameless output preset I've selected:Layout > Use template home pageand under Show Thumbnails for images, I've had no luck when selecting Create Thumbnails for Images OR Style Existing Images as Thumbnails.Any thoughts?

Is there a way to get a heading to continue (and say "cont'd") to the next page if the content is to long in a topic.  I would want it like this example below.  

Does the RoboHelp video player have an option to display captions (like from a vtt file)? I don't see it, but surely I must be missing something as then the built-in RH player would not be accessible? 

2022.4.179 Must be me, but I can't find any instructions on how to insert a Map ID for headings in a Topic.I want the Map IDs to be granular: go to a specific place in a topic, not just the topic. I need to hand some "stuff" over to the Devs.How do ya'll do it!?Take care

Is there a simple way in RH2019 to map terminology?For example:Out-of-the-box product has a section in the menu called Category.Customer A uses the term Group.Customer B uses the term Type.Customer C users the term Bracket.Customer D uses the out-of-the-box term, Category.The product is configured to reflect the clients' terminologies. For Customer A, the section in the menu is called Group, and so on. Let's say there's a hundred elements in the UI that are specific to each customer. If there a simple way to maintain the content, so that each client gets documentation that is customized to their version of the product, instead of the out-of-the-box version?

I like the topic layout in frameless skins, with the topic sub menu to the right!However, for the Home Page, how can I simplify it so that only a few tiles appear?My first thought was to break up a topic into separate topics and put under a section, but then when I click on a section tile I go to the underlying topic tile.Is there a way to turn OFF Home Page tiles or a better way to declutter the Home Page?Or do I give my head a shake and approach the Home Page in a different manner 😉 Thanks and take care

RH 2022.5 Starting to doubt our upgrade to RH 2022.5 as the number of bugs seem to be larger than expected.Just a quick check before I make yet another batch of bug reports, but I've encountered the following 2 issues: Table continuation markerTable continuation markers no longer seem to accept 'special' characters such as é or à.In 2022.3.93, the following message was successfully rendered:In 2022.5 no longer:Whitespace problemIn 2022.5, empty <p> tags are no longer outputted in frontCover page layout. Hilariously, pre-existing PDF templates do not have this bug. As soon as you change a letter in the title, though, it seems to be recognised as belonging to 2022.5 and this bug appears. 

Hello.  I am using Rh2020 V3.0.  I know I have some images that I imported in that I would like to delete.  My project is rather large and I went to Reports > Unused Files.  The downloaded report only shows the files that I have viewed on my screen.  How do I receive a downloaded report for all the Unused Files in my project without scrolling to the end of the listing?  

I have attempted to create a "list style" for some numnbered lists that we have that are pretty simple.  These lists have 3 levels.  first level is decimal, 2nd level is lowercase alpha and 3rd level is lowercase roman numeral.  See below for example: 1.     Test2.     Test        a.     Test        b.     Test                i.     Test                ii.     TestThe steps I took to create my list style is to right click on the Alphanumeric style and choose Duplicate and then name the duplicated style AlphanumericKEES.  From there, I edit the style and I setup Levels 1, 2, and 3 for both content and numbering settings by making changes to indents, spacing, line height, vertical spacing, padding, margins, if necessary.  The Preview is showing me that

Hi.  Does anyone know what could be causing my output to be showing where it's only using 1/2 the screen size (Edge).  I just installed update 5 and so now I am runnning RH 2022 5.28.  I haven't generated and viewed in a few weeks but I am 100% that it was correct the last time I viewed it.  I have not a clue what's causing this or how to resolve.  I'mnot finidng anything when I search in the way of helpful information.  See below for example of what is happening.  There are 5-6 inches of blank white space on the righthand side. . Thanks in advance.  Jenni Rogers 

Hi, Can anyone help me to set Malgun Gothic, 10 as the default font in Robo Help 2022?

RH 2022.4.179 Do I just make manual edits to the files in the Foregeign Language Folder that was set up when I created the Translation Profile and RH tracks it all? If I make changes does RH show that the files are out of synch when I go back and review the Translation profile? Just trying to wrap my head around the process ...  Thanks again for any and all help.

RH 2022.4.179 Hi All,Is it possibe to play around with tiles of the Home Page, frameless Studio,  to do any of the following:totally remove the  tile image (the larger image above the name of the Topic), so the text of the Topic is just displayedPut an image behind the tile title (name of Topic)I'm thinking of a solid arrow or any other solid imageand remove the larger tile imageJust use a different image for each tile, the image has the name of the TopicI'd have to delete the generation of the Topic nameThanks in advance!

I am trying to add a snippet in a dropdown text (in a table) so that when I click the dropdown text, it shows the snippet's text (another table) in the next row. I am able to do so by adding the dropdown div to the next row. Problem is that this remains intact unless I am in the Preview mode. As soon as I change the mode, the div tag automatically moves back to the previous row.

Upgraded projects from RH2019 to 2022. Outside of formatting corrections, Trademark symbols are not displaying correctly in output nor is header background set in topic layout displaying. The TM symbol displays properly inside the project, as does the background of the header. When outputting to a MSoft Html help file (chm), neither of these are displaying properly.

Hi, Do we have any option to share the pages created in Robo Help 2022?(Other than review option)

Hi, We use CookieYes for the cookie consent agreement for our web site (generated with RH 2022.4179). But it seems that there is a conflict between CookieYes and the mobile version of the website. The window of CookieYes can't be closed.Is someone had the same issue? Thanks for any help! 🙂 Armelle 

We are unable to import the existing mappings, which have worked for years, during the update/import so that they work. It is to despair. Here is the description:Now we want to import the Framemaker books (old projects) into Robohelp 2022 and the context sensitivity (predefined numbers, TopicAlias tags) should also be transferred.So far we have worked with map files in this format: file.h syntax #define <Topic> <Number>This worked for Framemaker books with TopicAlias tags and all outputs of Robohelp Classic. The map file was imported into Robohelp Classic as a baggage file and then an ali file was created from it (as far as I understand it)I do have a working link after the import. (this works without a map file, only via the TopicAlias markers in Framemaker)The import of the map file .h as an assignment file looks good at first: the numbers are correctly assigned to the topics, but the links have disappeared.(Same result with migration of Robohelp Classic project.There is