RoboHelp

I'm currently using Robohelp 2017 and have several outputs that we use. For each output we are using the Charcoal HTML5 layout. Recently, the search function has not been processing any results in any of the outputs. When typing into the search bar it will list the suggested search however. I've attempted a little research on the issue and saw the solution that provided. Search does not work in Responsive HTML5 output generated from RoboHelp (2017 release) Update 2. I took the files within the zip folder and replaced them within the script folder of Robohelp and am still getting the same error with the search function. I have discovered that the issue only occurs in Internet Explorer however, which is the main web browser that our company prefers. Our company is in the process of switching to a different terminal server and I've been working from the new server as of late and have been generating the outputs from the new server. I'm wondering if that is part of the issue and not all th

I am using RoboHelp 2019 version 2019.0.5I have deleted a folder named Dropdown and the topic called First Topic in in RoboHelp. No sign of either of them any where.However, when I generate output I get the DropDown folder with the First_Topic.htm (below).I have deleted the First_Topic.htm and the DropDown folder from the Unified2 RoboHelp project folder, but when I go back and generate my html preset, both folder and First_Topic.htm re-appear!I cannot find where RoboHelp is storing the deleted folder and First_Topic.htm file.Does anyone have any idea what is happening?

Is it possible to edit and/or delete some of the navigation items in the left navigation panel?

Hello,When a PDF or word output is generated, The heading of a book is displaying twice.For exampleActive Reporting5.1 Active Reporting

I am only able to view the $ view (default view) in source control. I need to be able to view versions of documents in the * view (raw root). Is someone able to assist me?

I checked the board for similar questions, but the answer was from 2008 and it said to just copy the folder to a new location, open the Robohelp file & go to "file> rename file".That is not an option in Robohelp 2019. There is no "save as", so what is the best way to duplicate a project as a template?

Hello,Using RH 2017 I've created a master project for a Responsive HTML5 project and import the FrameMaker 2017 book. The FM styles are mapped to the RH styles.  For 2 of the FM books, I get this error several times. It seems to include all the chapters of the book, but I's love to know what's causing the error so I can fix it.  Has anyone else encountered this error message?Thanks!Dale

Segoe UI Semilight is displaying incorrectly:

Hi,I am noticing an issue in my Responsive HTML5 output footer. We have copyright information (2 to 3 lines) defined in the master page, properly formatted and aligned and applied on each page in the help. When we generate the Responsive output the alignment of the content does not look the same as in the master page.The master page has it centre aligned but the output shows one line from the footer as left aligned. Also on some pages the footer portion is seen partially and rest is hidden. Any idea why this would be happening? Any tips to fix this?

I'm working on a RoboHelp 2017 project, and want to add my project to a version control system. However, the recommended PushOK software leads me to a dead end. My company uses SVN Tortoise, but RoboHelp points me to a PushOK add-on.Does anyone have any suggestions or know the fate of PushOK?Thanks!Charlie RandisiOpenText, Inc.Post edited to remove email address.

Hi allI am using Robohelp 2015 and have created a project with roughly 100 topics. There are some png product images, but I have reduced the size of these as much as I can.When I export to Word, the document is almost 60Mb, which is much too large. It needs to be capable of being mailed to consultants who will cut and paste sections from it. For this reason, PDF is not acceptable either.Can anyone provide any pointers, hints, answers to this please? Are there any other formats I could consider that would meet our requirements?Many thanksLaura

Hi all,I recently upgraded from RH 2015 to RH 2019 Classic.In the Topic List pod in RH 2015, when using the Details view, I could choose the columns to show, including columns for topic-level tags and content-level tags.How can I do that in RH 2019 Classic? Sorry if it's a dumb question, but the online help provides no clue, and I couldn't find anything on the forum... Thanks in advance,Isabelle

When I use the Glossary Hotspot Wizard to create links within my topics to the terms, I then generate the project using the script (because I want to use popups instead of having the text display in-line). I did not edit this script before running it - do I need to? If so, where does the script reside? Any suggestions would be appreciated so that I can get this working as intended :-).

Hi,Using Robohelp 2019.5 version, i got an error trying to connect my TFS server (on premise).The collection used is not the "DefaultCollection" and has a "space" in it's name.Visual Studio Team explorer 2017 installed on same machine and TF.exe folder added to global path variables.Error message (in french) :-Impossible de trouver le fichier TF exécutable. Assurez-vous que TF est installé et que le chemin spécifié contient le nom du fichier.-Does anyone have any help or used to connect Robohelp to TFS ?Thanks

hi,iam using robohelp 9 version, after generating the webhelp output, the TOC is blank and not visible.please provide the solutions, as it is urgentThanksArun

Hi, My team is working on multiple Robohelp projects (around 10) and generating Repsonsive HTML5 output for each project. We have a conditional build tag applied to each project such that we can use the filter to select each help.Now, the filter works fine for Table of Contents but when it comes to Index and Glossary, it is not getting displayed in the Online Help even though they exist in RH in the individual helps.Any thoughts? Please let me know if more information is needed.

We currently have a template with specific heading types and fonts/sizes saved. However, each time we add a bullet note, the font changes to a different size and font. How to I customize the template so the bullets remain in the chosen font/size we have everything else set to?

Join Matt Sullivan ( Tech Comm Tools​) and me for two sessions about the new Adobe RoboHelp 2019:Thursday, May 16, 2019: Quick StartFriday, May 17, 2019: Advanced TechniquesGet familiar with this next generation of RoboHelp in two packed sessions.Get all the details and register for free here.

HI,Iam using  Robohelp 9 version , when we search the "text" in webhelp output in IE 11 and it shows the results and when we click the results on the left side it displays the content, after clicking the content in left side and and the result is displayed on the right side , but in the TOC it does not show where actually the content is located and navigation tree in the left side is not expanding.Please help on this issue

Is there a way to resize tables in RoboHelp 2019? There are arrows that appear around the table borders, but not working for resize.

Hi,I'm wondering if anyone has encountered this, or have a solution to fix this problem.Steps:1. After generating the CHM help file, open it. Right click in any topic and select Properties.2. The Properties window is displayed, but there is nothing inside except the "General" tab, which is empty.3. Click OK or Cancel or X.4. The whole Help File hangs (not responding).I'm using Robohelp 2015.

Hello,I'm creating an online help by importing a Word document in Arabic (Right to Left language) on Robohelp 2019. I couldn't change the indentation or move the text to justify the indentation. Once I try to move the text manually it appears as follows on Preview mode.Edit ModePreview ModeHow  can I change the indentation?

Hello,We have many in the product and currently handled in a normal help section. However, this tends to get buried in the help. Is there any cool tip or feature in RH 2017 that allows us to present a big list of abbreviations?............-Tejas

Hi,I imported a word document into Robohelp 2017.The docx contains tab stops. These are interpreted by Robohelp as follows:<span style="font-size: 9.0pt; line-height: 115%; font-family: Arial, sans-serif;">Defaultwert</span><span      style="font-size: 10.0pt; line-height: 115%;">                                    </span> <span      style="font-size: 9.0pt; line-height: 115%; font-family: Arial, sans-serif;">nicht aktiv</span></p><p style="line-height: 1.0pt;"> </p><p><span style="font-size: 9.0pt; line-height: 115%; font-family: Arial, sans-serif;

I have been a solo tech writer for some time using Robohelp 2017.  We are now bringing on a new writer who will be required to access and work on the same Help file at the same time as myself.  How can this best be done?